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-   -   General : Adverts for broadband speeds to face new rules (https://www.cableforum.uk/board/showthread.php?t=33706330)

tweetiepooh 01-05-2018 16:12

Adverts for broadband speeds to face new rules
 
Adverts for broadband speeds to face new rules - http://www.bbc.co.uk/news/technology-43962878

Quote:

Advertisements for broadband speeds that breach rules set to take effect on 23 May will be banned, the Advertising Standards Authority has said.
The ASA's new rules require providers to include a median average speed for the service between 20:00 and 22:00.
Providers will no longer be able to advertise "speeds of up to", which currently can be available to just 10% of their customers.
And they will have to give details of any limitations that may affect speed.

Paul 01-05-2018 17:16

Re: Adverts for broadband speeds to face new rules
 
Seems fair.

Taf 01-05-2018 18:37

Re: Adverts for broadband speeds to face new rules
 
Why 20:00 to 22:00 ?

alwaysabear 01-05-2018 18:45

Re: Adverts for broadband speeds to face new rules
 
Quote:

Originally Posted by Taf (Post 35945421)
Why 20:00 to 22:00 ?

When BB is subject to high load.

pip08456 01-05-2018 18:47

Re: Adverts for broadband speeds to face new rules
 
It's a none starter. Openreach provide the speed based on the line quality. BTWholesale provide the access and capacity.

alwaysabear 01-05-2018 18:50

Re: Adverts for broadband speeds to face new rules
 
Quote:

Originally Posted by pip08456 (Post 35945426)
It's a none starter. Openreach provide the speed based on the line quality. BTWholesale provide the access and capacity.

Then they will be in trouble with the regulator if they don't comply.

Aye Up 01-05-2018 20:57

Re: Adverts for broadband speeds to face new rules
 
Quote:

Originally Posted by alwaysabear (Post 35945427)
Then they will be in trouble with the regulator if they don't comply.

Its funny how its the ASA and not Ofcom who are forcing this through.

djfunkdup 01-05-2018 23:00

Re: Adverts for broadband speeds to face new rules
 
Quote:

Originally Posted by Aye Up (Post 35945455)
Its funny how its the ASA and not Ofcom who are forcing this through.

''Ofcom Broadband Speeds Code of Practice to use peak time speeds from March 2019''


https://www.thinkbroadband.com/news/...rom-march-2019

General Maximus 02-05-2018 11:07

Re: Adverts for broadband speeds to face new rules
 
Quote:

Providers will no longer be able to advertise "speeds of up to", which currently can be available to just 10% of their customers.
it is about time and such a shame it has taken them so long to catch up because we were all saying this back in 2009.

craigj2k12 03-05-2018 18:57

Re: Adverts for broadband speeds to face new rules
 
Quote:

Originally Posted by General Maximus (Post 35945515)
it is about time and such a shame it has taken them so long to catch up because we were all saying this back in 2009.

and we did mention that its not really fair on smaller ISP's who rely on the access network to provide speeds (at the time it was "up to 24mb") and the ISP had bags of bandwidth but the phone cabled couldn't carry it

...not that im moaning, this can only be a good thing for the consumer

Gavin-D 18-05-2018 18:46

Re: Adverts for broadband speeds to face new rules
 
Virgin Media has hit back after a report by Which? claimed that UK broadband connections are, on average, 51% slower than advertised.

The consumer website said customers on Virgin’s 200Mbps package were in fact getting an average of 52Mbps – just 26% of the speed promised.

https://www.cable.co.uk/news/virgin-...ort-700002550/

General Maximus 18-05-2018 19:00

Re: Adverts for broadband speeds to face new rules
 
Tbh i am on Virgins side on this one. I could believe it 8 years ago; the forum was flooded with people complaining about speed issues but they have come on leaps and bounds since then.

Kushan 22-05-2018 00:47

Re: Adverts for broadband speeds to face new rules
 
I think Virgin has always been a case of winners and losers. Some get full speed 24/7, some get crap speeds 24/7. I can believe Which on this one.

jb66 22-05-2018 08:05

Re: Adverts for broadband speeds to face new rules
 
Quote:

Originally Posted by Paul M (Post 35945412)
Seems fair.

How? Its not the ISPS fault if someones phoneline is far away from the exchange. This will incentivise ISPS not to offer broadband to folk who can only get 2mb

---------- Post added at 08:05 ---------- Previous post was at 08:03 ----------

Quote:

Originally Posted by Gavin-D (Post 35947270)
Virgin Media has hit back after a report by Which? claimed that UK broadband connections are, on average, 51% slower than advertised.

The consumer website said customers on Virgin’s 200Mbps package were in fact getting an average of 52Mbps – just 26% of the speed promised.

https://www.cable.co.uk/news/virgin-...ort-700002550/

Due to the fact people dont know how to conduct a speedtest properly

tweetiepooh 22-05-2018 12:08

Re: Adverts for broadband speeds to face new rules
 
Interesting finding - I've run multiple speedtest on speedtest.net using wired and wireless and different O/S, browser. Figures are decimals of expected.

Sam Knows box : 1 pretty much across the board
Linux laptop (wired) : 1
Windows laptop (wireless) : .65
Linux laptop (wireless) : .15 (possible due to drivers and age of laptop)

Windows desktop (wired) test run fairly close together and repeatable -
Browser to website : 1
Desktop app : .1-.2

Now if you do browse to website and get speeds over 100Mb on Windows 10 you are prompted to use the app for more accurate readings but the app gives a reading well off the expected given data from SamKnows and other wired devices. Yet the app is the method Ookla recommend.

I also get lower figures from other speedtest sites.

General Maximus 22-05-2018 22:58

Re: Adverts for broadband speeds to face new rules
 
Quote:

Originally Posted by tweetiepooh (Post 35947660)
Browser to website : 1

Now if you do browse to website and get speeds over 100Mb on Windows 10......

which is it, 1 or 100?

Gavin-D 23-05-2018 11:49

Re: Adverts for broadband speeds to face new rules
 
1 Attachment(s)
VM have now updated the internet speeds as the new rules come in today

alwaysabear 23-05-2018 13:53

Re: Adverts for broadband speeds to face new rules
 
Quote:

Originally Posted by Gavin-D (Post 35947720)
VM have now updated the internet speeds as the new rules come in today

Thanks will have to look at BT speeds;)

Gavin-D 23-05-2018 14:10

Re: Adverts for broadband speeds to face new rules
 
1 Attachment(s)
Quote:

Originally Posted by alwaysabear (Post 35947726)
Thanks will have to look at BT speeds;)

I've just had a look at my area

weesteev 23-05-2018 14:11

Re: Adverts for broadband speeds to face new rules
 
Everyone has updated their web pages now, average speeds showing across the board.

Kushan 23-05-2018 15:00

Re: Adverts for broadband speeds to face new rules
 
How long before OFCOM lay down the law on using the term "Average" somewhat liberally?

If you count 24/7 times, then of course the average is going to be high. Peak times can still be shocking, though.

Gavin-D 23-05-2018 15:16

Re: Adverts for broadband speeds to face new rules
 
Just as a matter of interest whilst we're talking about speeds

Has anyone tried Google's built-in speed test? https://www.google.co.uk/search?neww....0.oXVMOmLmXAI

It says I'm only getting 14.8 download whilst Speedtest by Ookla is 92.33 download

BenMcr 23-05-2018 15:22

Re: Adverts for broadband speeds to face new rules
 
Quote:

Originally Posted by Kushan (Post 35947730)
How long before OFCOM lay down the law on using the term "Average" somewhat liberally?

If you count 24/7 times, then of course the average is going to be high. Peak times can still be shocking, though.

It's not anything to do with 24/7:
https://www.asa.org.uk/news/major-ch...ms-in-ads.html

Quote:

Numerical speed claims in broadband ads should be based on the download speed available to at least 50% of customers at peak time and described in ads as “average”.

jcm193 23-05-2018 16:13

Re: Adverts for broadband speeds to face new rules
 
Prior to today BT Broadband was showing up to 19mbps in my area just checked again now its showing 8mbps average for £24.99 a month thanks but no thanks

Kushan 23-05-2018 18:19

Re: Adverts for broadband speeds to face new rules
 
Quote:

Originally Posted by BenMcr (Post 35947733)

Now that's interesting. Virgin are claiming their peak speeds are on average above the advertised speeds, while Which? is claiming they're half that. I wonder who's right?

Gavin-D 23-05-2018 18:35

Re: Adverts for broadband speeds to face new rules
 
Quote:

Originally Posted by Kushan (Post 35947752)
Now that's interesting. Virgin are claiming their peak speeds are on average above the advertised speeds, while Which? is claiming they're half that. I wonder who's right?

I'd swing to what VM say as I nearly always get above the minimum speed during the evening peak

heero_yuy 23-05-2018 18:52

Re: Adverts for broadband speeds to face new rules
 
It's quite a claim that on average users get their provisioned speed 24/7

We do but in oversubscribed areas?


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