What broadband will I be able to get?
 

Hi everyone quick question virgin are rolling out the ducting to my street on 11.10.17.

I've been checking a few postcodes 10 mins drive that were done 3 months ago with the brand new wiring and fttp type install on the virgin media website and it says they can only get up to vivid 200.

Why is this if it's the latest cabinets and fibre etc etc?

Also anyone any idea what I will be offered as in vivid 200 or 300?

Thanks in advance all.

Re: What broadband will I be able to get?
 

200Mb. It's dependent on what's available at the hub site rather than your node specifically. I'm on a brand new build as well, and it's restricted to 200Mb due to restrictions at the hubsite that feeds both FTTP and normal hybrid network.

Re: What broadband will I be able to get?
 

Morning thanks for reply is there anyone able to tell me what I would be able to expect then in terms of speed once the process starts in a weeks time is it postcode dependent etc etc?

Also if it is 200 how long is it until it goes to the full 350?

Cheers ��

---------- Post added at 07:15 ---------- Previous post was at 07:14 ----------

They are building a very large new cabinet and a smaller size done at the bottom of my street to feed my area if that Helps?

Looks like more than double the size of a traditional cabinet

Re: What broadband will I be able to get?
 

Thats just a node, which talks back to the headend (a real building located in a town near to you) this is where the restriction will be on speed

Re: What broadband will I be able to get?
 

I wouldn't get your hopes up too high, i'm currently on 200Mb, but am only getting just under 56Mb after checking via the Cableforum speed test!

Re: What broadband will I be able to get?
 

The think broadband test is pretty bad compared to others like DSLReports test.

Re: What broadband will I be able to get?
 

is 200 not enough?

Re: What broadband will I be able to get?
 

Not until we have at least 500 and 50 I won't consider it enough.

Re: What broadband will I be able to get?
 

Gigabit symmetrical is my "enough" boundary.

Re: What broadband will I be able to get?
 

I'm shooting low because I'd expect at least 500 to be "affordable" within 5 years time

Re: What broadband will I be able to get?
 

200 is plenty but more is always a bonus. No-one 'needs' more right now.

Re: What broadband will I be able to get?
 

Well, at 2am in the morning Think Broadband says download speed is 20.6, DSL says 12.12!

I'm on WiFi, but this still seems abysmal. I've read that people have been able to get a discount for poor speeds from VM.

Re: What broadband will I be able to get?
 

Well you really should be doing it over Ethernet kinda unfair to do it over wifi.

Re: What broadband will I be able to get?
 

Not for wifi

Re: What broadband will I be able to get?
 

If was getting poor speeds over wifi I'd still expect discount if the fault was oversubscription. I get 200Mb+ on WiFi at peak times.

Re: What broadband will I be able to get?
 

As I don't have a Gb lan card in my laptop, I rely on wifi at 5Ghz from my Asus router to get a regular 210Mb down/21Mb upload.

Re: What broadband will I be able to get?
 

If fault was oversubscription the fault would also manifest itself over wired

Re: What broadband will I be able to get?
 

Of course it would, but the user was talking about WiFi which you said no to a refund.

Re: What broadband will I be able to get?
 

ISP's do not support WiFi so only if the problem can be replicated with a wired connection.

Re: What broadband will I be able to get?
 

No refund if wifi is the cause of the slow speeds / oversubscription. Virgin is only responsible for what comes down the coax - if it's full speed up to the hub (and thus wired) then you're not entitled to any kind of discount.

The point is that a wifi test isn't enough to prove Virgin is responsible for the slow speeds. You must do a wired test.

Re: What broadband will I be able to get?
 

That simply can't be true though. They offer a hub that can run WiFi, they offer a TV box that runs WiFi and even some customers don't have the technology to run wired speed tests and can reach full speeds of 200/300/350Mb. As the supplier they can't then just simply do nothing. I understand the limitations of WiFi but some people can't do a hard wired test. It's got to be said, I did mention oversubscription which would be VMs fault.

---------- Post added at 15:11 ---------- Previous post was at 15:09 ----------

I was simply pointing out when someone said no refund if on WiFi which isn't technically true.

Re: What broadband will I be able to get?
 

I've called them and been given a one off gesture of goodwill because they said that there is a problem of "signal to noise ratio" in my area.

They are going to look into it and it should take about a week to sort out.

Don't know what this actually means, but should it improve connectivity, speed or both? :confused:

Re: What broadband will I be able to get?
 

both

Re: What broadband will I be able to get?
 

Oversubscription on Virgin's own lines is Virgin's fault, but Oversubscription of the free-for-all public wireless spectrum is nobody's fault (or everyone's fault, take your pick).

To use an analogy, if you buy a car that claims it can go 200Mph+ but can't get over 30MPh on a clear open road, then it's a fault with the car. However if you're stuck in traffic then it's public congestion and you have no right to complain to BMW, even though they sold you a car capable of going much faster.

Re: What broadband will I be able to get?
 

I've already said I've mentioned oversubscription.

Re: What broadband will I be able to get?
 

Yes, but the bit you don't seem to be accepting is that Wifi is, by and large, out of Virgin's control.

Re: What broadband will I be able to get?
 

That doesn't mean they can't support it. If they offer their products with WiFi capabilities then they should support them to the best of their abilities.

Re: What broadband will I be able to get?
 

Which they do, they offer to change Wi-Fi channels

Re: What broadband will I be able to get?
 

They do, if you phone up with wifi issues, they'll do their best to resolve it. The problem is there's genuinely not a lot they can do if the wireless is indeed the problem.

Re: What broadband will I be able to get?
 

And that's what I said, not sure what the problem is here.