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-   -   250M : Youtube issues. Is this still a thing? (https://www.cableforum.uk/board/showthread.php?t=33703626)

Daz555 14-09-2016 10:52

Youtube issues. Is this still a thing?
 
A year or so ago (slightly longer?) VM got themselves in a load of trouble with a load of issues with Youtube playback for its customers - something to do with their caching of Youtube videos if I recall correctly.

I have noticed of late that my Youtube videos are not loading as quickly as before and yes horror of horrors the buffering has returned. Did VM ever really resolve the caching issue?

As a test I always try a Youtube proxy...and yes of course the videos load several times faster and never buffer - ever.

Kushan 14-09-2016 12:17

Re: Youtube issues. Is this still a thing?
 
Not noticed any issues personally, but it was somewhat hit and miss previously as well. Been streaming 1080p content quite a bit lately and I haven't had buffering troubles at all.

ccarmock 14-09-2016 23:34

Re: Youtube issues. Is this still a thing?
 
I have experienced a lot of YouTube buffering etc - on 200 Mb/s VM business service with 5 fixed IP.

Uncle Peter 15-09-2016 11:58

Re: Youtube issues. Is this still a thing?
 
Youtube performance has been intermittently poor here over the past couple of weeks after 6pm and much of the day during the weekends. The unis and colleges are still out on summer break though so the students will be at home hammering the residential broadband networks instead of their campus ;)

trickytree 15-09-2016 13:56

Re: Youtube issues. Is this still a thing?
 
This has been mentioned elsewhere in the past few days so I think it is fair to say there are enough people experiencing this to think there may be an issue.
I am one of them that has also experienced this.

Gobble 15-09-2016 14:32

Re: Youtube issues. Is this still a thing?
 
yep, I'm in that camp. Mentioned it in a post on the forum as well, but they don't seem to be getting enough traction - instead being dotted about. Need to get a bit of a master thread going and enough of us posting in it for anyone to notice it

Synthetic 15-09-2016 15:13

Re: Youtube issues. Is this still a thing?
 
Noticed it too on the 300 Homeworks, stuff loads faster on 4G than it does over my 300 Meg Virgin connection....

vm_tech 15-09-2016 19:45

Re: Youtube issues. Is this still a thing?
 
Quote:

Originally Posted by ccarmock (Post 35859234)
I have experienced a lot of YouTube buffering etc - on 200 Mb/s VM business service with 5 fixed IP.

You can't get 200mb with 5 static IPs at the moment?

General Maximus 15-09-2016 22:13

Re: Youtube issues. Is this still a thing?
 
I have noticed it go down hill big time over the last 2 weeks. Any video I try to play takes about 20 seconds to buffer before it plays and that is any time of day any day of the week.

martkt10 15-09-2016 22:34

Re: Youtube issues. Is this still a thing?
 
Quote:

Originally Posted by General Maximus (Post 35859373)
I have noticed it go down hill big time over the last 2 weeks. Any video I try to play takes about 20 seconds to buffer before it plays and that is any time of day any day of the week.

Same here to, but if i use a vpn it fixes it

ccarmock 16-09-2016 23:53

Re: Youtube issues. Is this still a thing?
 
Quote:

Originally Posted by vm_tech (Post 35859347)
You can't get 200mb with 5 static IPs at the moment?

Part of a pilot group (not under NDA)

matt-h 20-09-2016 19:46

Re: Youtube issues. Is this still a thing?
 
Not been around here for ages but just wanted to say I've also been getting the return of buffering on YouTube videos again..

Everything else seems fine and like others it's been happening for about 3-5 weeks now and seems to be getting ignored by VM again despite plenty of threads scattered about the community forum about this..

Not time or connection type dependant and goes away if I use a different connection such as my folks non VM one.

alanbjames 20-09-2016 20:01

Re: Youtube issues. Is this still a thing?
 
No youtube issues here in Swansea.

Kushan 21-09-2016 07:31

Re: Youtube issues. Is this still a thing?
 
Still not seeing any issues here, but I wasn't really affected last time either. Disappointed in Virgin :(

General Maximus 22-09-2016 07:34

Re: Youtube issues. Is this still a thing?
 
the buffering problems I have been experiencing over the last 2 weeks have cleared up this week and everything is back normal. Every HD video starting playing immediately.

Daz555 23-09-2016 14:19

Re: Youtube issues. Is this still a thing?
 
Still same issues here for me in Bristol.

matt-h 23-09-2016 14:53

Re: Youtube issues. Is this still a thing?
 
Same

Was okay yesterday but today it's back to same old song and buffering dance.

:erm:

JayAy 26-09-2016 13:03

Re: Youtube issues. Is this still a thing?
 
Also noticing buffering of Youtube but not with the classic Ping monitor "shape" that we have seen on previous occasions.

Synthetic 27-09-2016 08:23

Re: Youtube issues. Is this still a thing?
 
Still issues here as of yesterday

Kushan 27-09-2016 11:21

Re: Youtube issues. Is this still a thing?
 
I think I am beginning to see some of this as well. It's not problematic, but whereas previously everything would immediately jump to 1080p, I've had the odd video take a few seconds to start and then start at 360p or some such.

Having said that, manually selecting 1080p still seems to work. Might have just been a peak time bump.

Neo-Tech 03-10-2016 19:42

Re: Youtube issues. Is this still a thing?
 
I'd also like to chime in with issues of YouTube buffering. I click on a video, the wheel spins for what seems like an eternity then it starts streaming at the lowest quality possible.

It's becoming quite frustrating. Does anyone have any temporary fixes I can try besides from using a VPN?

General Maximus 03-10-2016 19:56

Re: Youtube issues. Is this still a thing?
 
I had the same problem when the thread started a couple of weeks ago but it was fixed within a few days and is fine now.

Inactive Digital 03-10-2016 21:31

Re: Youtube issues. Is this still a thing?
 
Been having this problem on and off for a while too.
I've noticed it only seems to affect the 2.4g wifi signal - 5g works fine. Sadly not all my devices have 5g WiFi though :confused:

Synthetic 04-10-2016 07:44

Re: Youtube issues. Is this still a thing?
 
Still getting this problem, spoke to VM CS who just asked me to do the usual reboot stuff, then offered to send a tech out which I refused as it would be a waste of time.

Is there any other way we can get someone "higher up" to look into this?

Inactive Digital 04-10-2016 08:03

Re: Youtube issues. Is this still a thing?
 
Quote:

Originally Posted by Inactive Digital (Post 35861632)
Been having this problem on and off for a while too.
I've noticed it only seems to affect the 2.4g wifi signal - 5g works fine. Sadly not all my devices have 5g WiFi though :confused:

I downloaded the WiFi Analyzer app and found two other VM routers using the same channel as mine - I guess setting the channel to Auto does something different to what I expected. Manually setting the channel seemed to sort out the YouTube problems - so I guess my problem may be a different one to others.

JayAy 13-10-2016 19:25

Re: Youtube issues. Is this still a thing?
 
Getting really annoying now. Youtube buffering is appalling. What's the best way to bypass the cache servers that VM use to see if that's the problem?

Synthetic 14-10-2016 08:18

Re: Youtube issues. Is this still a thing?
 
Mine had been ok for about a week but I noticed last night it was back to being unwatchable again.

Not congestion as speedtests shows the full 211/12

tidder23 18-10-2016 10:28

Re: Youtube issues. Is this still a thing?
 
try a different web browser ????
firefox for me takes 30 seconds to run a video but Chrome is instant

JayAy 18-10-2016 19:35

Re: Youtube issues. Is this still a thing?
 
Quote:

Originally Posted by tidder23 (Post 35864385)
try a different web browser ????
firefox for me takes 30 seconds to run a video but Chrome is instant

Chrome is my default browser. I basically see the same with Firefox and Edge too.

Synthetic 19-10-2016 07:12

Re: Youtube issues. Is this still a thing?
 
My issues are with Chrome as well, browser doesn't seem to make a difference

Gobble 19-10-2016 13:39

Re: Youtube issues. Is this still a thing?
 
I get this on my phone YouTube app as well. If I disconnect from Wifi and use my 4G signal, reloading the video will bring it straight up.

eightace 20-10-2016 09:06

Re: Youtube issues. Is this still a thing?
 
Virgin cache Youtube content so set up your browser to disable DASH and that will take care of desktop and laptop. Also can block the caching servers via your router.

I block all URLs with r1.sn-8pgbpohxqp5-h5os in the address and it seems to work for my Ios devices.

Found this in the Virgin media forum BTW.

Synthetic 20-10-2016 16:30

Re: Youtube issues. Is this still a thing?
 
Doesn't disabling DASH remove some higher quality options on youtube? Will have to give this a go when I get home, cheers for the heads up

Kushan 25-10-2016 11:54

Re: Youtube issues. Is this still a thing?
 
I haven't had any more issues with YT lately.

JayAy 28-10-2016 13:49

Re: Youtube issues. Is this still a thing?
 
Looks to me like our old friend the peering bump is coming back. It's all been flat on the TBB ping monitor until Tuesday this week and now the evening bump is back just like before. So has something been happening that's been too subtle to show on TBB before this week but still enough to impact some users, like me, and now it's getting up steam for a full blown issue again?

I've put some snapshots in the Think Broadband Ping Monitor Results thread.

Kushan 30-10-2016 17:48

Re: Youtube issues. Is this still a thing?
 
Could be local congestion.

Jon22 07-02-2017 12:39

Re: Youtube issues. Is this still a thing?
 
Sorry to bump this, but is anyone else having issues with Youtube buffering again? I've tried to play multiple videos and they all buffer for ages, even on a low quality setting.

Uncle Peter 07-02-2017 13:12

Re: Youtube issues. Is this still a thing?
 
Yes it's all fallen apart up here this afternoon, within the past hour in fact.

Jon22 07-02-2017 14:16

Re: Youtube issues. Is this still a thing?
 
Seems to have improved a bit. Vidoes are starting in HD, as the auto setting now, was struggling with even 240p before.

Synthetic 07-02-2017 18:14

Re: Youtube issues. Is this still a thing?
 
Yep issues here again too

jcm193 07-02-2017 18:43

Re: Youtube issues. Is this still a thing?
 
Ive been having issues for the last couple of days especially with 4k video`s iam on 300 mbps

Synthetic 08-02-2017 06:35

Re: Youtube issues. Is this still a thing?
 
Couldn't even get a 1080p video to load at all last night, waited a good 10 minutes for it (while we did other things!)

SirThomas 08-02-2017 22:24

Re: Youtube issues. Is this still a thing?
 
I have always had strange issues with YouTube on virgin.

Videos seem to play for a few seconds and then stop, never to continue. A reload of the page fixes it, but annoying nonetheless - The same never applies when using my backup BT connection (and that's only a 3/4meg line!)

Fishy indeed...

roughbeast 09-02-2017 10:12

Re: Youtube issues. Is this still a thing?
 
I have never really noticed slow buffering on my connection, even back in the pre-50Mb days.

Watching YouTube 1080p, similarly, I have never had problems with slow buffering.

I think I have always been blessed with a good connection, low latency / bufferbloat. My residential area is suburban, but not high density, presumably leading to relatively low congestion.

Aye Up 13-02-2017 19:45

Re: Youtube issues. Is this still a thing?
 
Was in Wearside area over the weekend, experienced no buffering, was on a 50Mb connection too.

I hope Baguley area in Manchester isn't affected.

alanbjames 13-02-2017 20:19

Re: Youtube issues. Is this still a thing?
 
Since an SNR issue in my area was cleared all is well touch wood.

Kushan 14-02-2017 08:59

Re: Youtube issues. Is this still a thing?
 
I don't remember the last time I had youtube issues.

Gavin78 15-02-2017 11:58

Re: Youtube issues. Is this still a thing?
 
I sometimes get the odd buffering but I find this is sunday evenings and the net for me tends to be a little slower during the school holidays

alanbjames 24-02-2017 22:27

Re: Youtube issues. Is this still a thing?
 
Anyone else started having issues with youtube?

The video plays for about 5 secs and then it starts buffering for like 30 secs.

General Maximus 24-02-2017 22:32

Re: Youtube issues. Is this still a thing?
 
I have had that problrm for the last couple of weeks on 1080p and when you change it down to 480 it works fine

Taf 25-02-2017 12:21

Re: Youtube issues. Is this still a thing?
 
They are going to get rid of 30 second ads that can't be skipped.

alanbjames 25-02-2017 16:36

Re: Youtube issues. Is this still a thing?
 
its not the ads, this happens after the ads, the video plays for a few seconds and then stops and buffers and suddenly jumps along and is fine then.

heero_yuy 25-02-2017 16:41

Re: Youtube issues. Is this still a thing?
 
There was an issue at one time with VM's CDNs. When you play the video what shows in the task bar? Is it Youtube or a VM CDN?

alanbjames 26-02-2017 16:06

Re: Youtube issues. Is this still a thing?
 
not sure will have to check.

says waiting for s.youtube.com

Also just noticed while it stops it drops the res of the video to minimum. u then have to select max yourself again.

SirThomas 27-02-2017 17:11

Re: Youtube issues. Is this still a thing?
 
Quote:

Originally Posted by alanbjames (Post 35887544)
not sure will have to check.

says waiting for s.youtube.com

Also just noticed while it stops it drops the res of the video to minimum. u then have to select max yourself again.

Do a quick nslookup on YouTube.com - You'll see that everything is diverted to Virgin IP addresses.

I've recently set my main DNS to Google's (8.8.8.8) and this has remedied my YouTube woes. Browsing has been somehwat breezier, also.

You can try this on a single PC to prove a point or set it on your router if you want all LAN devices to go through it.

Tom

Synthetic 28-02-2017 08:37

Re: Youtube issues. Is this still a thing?
 
I've not witnessed this since I got my Asus, which would be explained by the above as when I set it up I set it to use Google's DNS rather than Virgin's.


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