30 Days Notice!
 

Just wanted to remove SKY Sports as I had it for the cricket for the summer, just wondering have VM always had a policy of 30 days notice for cancelling a service or wishing to leave them in their terms and conditions?

Re: 30 Days Notice!
 

yep, always been 30 days notice as I recall

Re: 30 Days Notice!
 

Could be me going mad but I have removed tv channels in living memory with VM and they got removed almost instantaneously!

Re: 30 Days Notice!
 

Sky Premium channels have always been 30 days for as long as I can remember. When you signed up to them there used to be a notification that you had to give 30 days notice.....I've seen me in the past sign up for Sky sports and on the same phone call give my 30 days notice.

Re: 30 Days Notice!
 

You can't be going mad because I had sky movies a while back and cancelled instantly without any bother

Re: 30 Days Notice!
 

The term for the 30 days notice to downgrade services was added to the terms and conditions in February 2015.

However it wasn't enforced until earlier this year.

Re: 30 Days Notice!
 

Maybe but I've downgraded in the last few weeks and it happened later the same day.

Re: 30 Days Notice!
 

My recent downgrades have all been on 30 days notice.

I took that into account and cancelled a month before I actually needed to.

Re: 30 Days Notice!
 

Thanks for the replies everyone, in future I will pay closer attention to the T&C :)

Re: 30 Days Notice!
 

Yea when i changed to standalone bb and ditched the tv and phone it was 30 days notice as well and i never had any add on sky channels. just tvxl,so yea the 30 day period is correct :)

Re: 30 Days Notice!
 

SKY Has had 30 days notice for a good number of years

Re: 30 Days Notice!
 

I found out today that if you are changing your package because of the coming price increase you can waiver that 30 days. I'm in limbo at the moment as to what to do with virgin media. My current package is too expensive and the only downgrade they can give me is £5 cheaper which will increase again in a couple of months with the increases.... not happy. Anyway don't want to hijack :)

Re: 30 Days Notice!
 

sky sports and other premium channels must be kept for a minimum of 30 days, after that you can simply call up and cancel. Channels are removed straight away, https://www.cable.co.uk/guides/how-t...on-sky-sports/ . relevant part is towards the bottom in case you find it hard to believe.

Re: 30 Days Notice!
 

That's out of date

---------- Post added at 20:38 ---------- Previous post was at 20:35 ----------

Here is the relevent part of the Virgin Media terms

http://www.virginmedia.com/shop/the-...html#agreement

Re: 30 Days Notice!
 

I stand corrected. You do have to give 30 days notice

Re: 30 Days Notice!
 

Thanks, that will help those wanting to downgrade like myself. It's pointless recording programmes if it's going to be such a chore to watch them.

I was going to use the price rise to get rid of VM, but they won't refund the advance line rental that I paid.

Forcing customers to stay or delaying them from leaving is not good PR and means it's unlikely that they will ever come back.

If their product is as good as they think it is, they wouldn't need to stoop to this level.

Re: 30 Days Notice!
 

Why don't you just cancel the TV Richard? That's what I did last year and got a deal on Sky TV (similar to the recent MSE deal) whilst keeping BB (with a loyalty discount) & phone with VM for the same reason as you. Because of the deals it was still cheaper than having everything with VM. Only snag is that this will re-contract you for 12 months on BB & phone.

Re: 30 Days Notice!
 

this is wot I did but I just kept the broadband 200meg for £39 didn't want the phone (BB & PHONE £48) as we all have mobiles.
It works out that I still pay the same as I would if I didn't leave but I get sky sports , movies and multi-
room for free.