Early Morning Engineering Works!
 

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Where l work in West London, l was staggered to hear from nearby neighbours that they were woken p at 2.00am in the morning by working engineers from Cable and Wireless engineers. Working on behalf of Virgin Media. They were working on a road, and were clanging on the Metal covers within several houses.

When they were told to stop by residents. The Engineers just carried on working. I spoke with a Vm Engineer who was in the road. and was advised to call the 0845 number which l did. After several calls to India, l finally got a UK number

I was told that engineers have to fix faults, no matter what hour it is.

Don't engineers know that people have to get up for work. Pathetic.

I have seen how badly VM engineers have caused problems before near where l live, they totally closed the A316 for five hours, by doing two days work in ONE DAY. And closed the whole road. Due to stupidy

Re: Very poor company
 

Yes and go and try being on the end of the phone when services go down you'll gain a whole new understanding of abuse. They are required to repair issue's quickly and given the number of field engineers that VM cut the remaining ones are overworked and under great pressure to maintain the network. I live on a main road with great big speed bumps with heavy goods vehicles 24\7 maybe i should moan about the noise we constantly live with so what if they are providing a public service my personal comfort is far more important.

Re: Very poor company
 

So when your VM services go down and they don't get fixed quickly I am sure you will be first to let us know!

Re: Early Morning Engineering Works!
 

I guess being in London therestaurants are certain streets that can't be closed during the day

Re: Early Morning Engineering Works!
 

Lets put it this way. Its all very strange that when problems arise. It does not give vm the right to carry out heavy work at 2am in the morning. Its NOT an emergency that cannot wait til 8 or 9am.

Re: Early Morning Engineering Works!
 

I would point out that many people work at night and may need VM's BB to be working so they can carry out their duties..

Re: Early Morning Engineering Works!
 

They would probably have been fixing a trunk fibre break. Those fibre optic lines carry traffic for schools, businesses, emergency services and of course ordinary people's landline telephones.

You seriously think VM would go to the expense of paying Vodafone to do an emergency truck roll in the middle of the night for their health?

I remember you jumping up and down because you lost TV service when wanting to watch a football match, VM were having major problems due to extreme weather in the SHE in Knowsley as I remember, in between constantly complaining about how unreliable VM's service is.

Perhaps next time there's an issue affecting you they should just ignore it for a while. It's not an emergency if you can't watch football, and your being unable to browse the Internet could be a blessing.

Re: Early Morning Engineering Works!
 

So you would like engineers outside your house at 2am in the morning. Clanging all the cable and metal gratings.
I certainly wouldnt. It appears that vm engineers can do anything they like ?

Re: Early Morning Engineering Works!
 

S**t happens

Re: Early Morning Engineering Works!
 

If it's a busy thoroughfare during daylight it's likely that any of the major utilities would do their work in the small hours, not just VM.

Yes, it's a nuisance, but closing a busy street in the rush hour with the attendant rat-running would be so much worse.

There's been times near us when the jack hammers are being used at 2am. It isn't very often and in town it's just something that you have to live with.

Re: Early Morning Engineering Works!
 

You have to remember that VM also have business services and supply to Public Sector and Blue Light services so they are highly critical and important to get fixed ASAP.

Re: Early Morning Engineering Works!
 

Grow up Arthur, if it needed doing at that time of the morning there was good reason for it. Cost alone would prevent this being simply "maintenance "

Re: Early Morning Engineering Works!
 

Arthur I'm afraid your as out of step on this as you've been on most things lately and while not great it is unlikely to have been more then a few hours disruption for a single night. It hardly shows VM doing and getting away with anything they want and as others have pointed out the cost for them to do the work at that time does tell that it was very necessary. As we move ever onwards to a 24 hour society the old thing of quiet nights is vanishing in some places it's progress and it won't stop because now and then it inconveniences a few people.

Re: Early Morning Engineering Works!
 

There will be a streetworks request for 3 hours after that's gone in, and if it wasn't an emergency there will be fines handed out, as emergencies are required to carry out work outside of normal hours.

VM will have to pay the Borough some extra cash for the 3 hours after work, alongside having to pay overtime and on-call to the contractors who did the work.

Still if you want to carry on thinking that VM randomly decided to do work late night on a Bank Holiday Monday, presumably purely to annoy you and your neighbours, that's your call.

Re: Early Morning Engineering Works!
 

Not knowing what the exact issue was I can summise that they were either trying to fix a cable damage, or undertaking a planned works on a fibre cable that had to be done out of hours due to the customer impact.

They could always do it during the day and knock off every ones services.......your choice.

---------- Post added at 11:53 ---------- Previous post was at 11:51 ----------

How do you know it's not an emergency?

I do know that if it wasn't a major issue that could impact 1000's of customers or major business customers then they wouldn't do it at that hour.

Re: Early Morning Engineering Works!
 

No they cannot, they will have gained permission from the local council first. You realy do need to think about what you are ranting about and then think about how you are going to word your rant BEFORE you go ahead and post your rant.

Re: Early Morning Engineering Works!
 

I simply give up. Too me, what everyone is saying. It doesn't matter that during Midnight and six am. Yu would be quite prepared to Engineers from anyone just make engineering work outside your house.

I remember when they were doing cable work down our road - under Tele west. They put leaflets through the door to prepare residents what they were doing.

Several weeks ago we had roadwork's down our road that last THREE WEEKS. we were notified in good time, by the local council.

These engineers didn't do that. Even when complained about the noise. Instead of someone telling that residents what was happening. They just kept working

its called principal of the matter.

Re: Early Morning Engineering Works!
 

So you want the workers doing emergency repairs to go putting leaflets through everyone's door setting off at least one dog and likely waking people up with the letterbox but getting on with the job making it as quick as possible that makes them bad. We routinely have loud noises where i live more so at weekends when the latest lewis hamilton finds out they can't take the chicane at 60 it's part of modern life and your going to have to adapt Arthur because it's not gonna change just for you and some of your neighbours.

Re: Early Morning Engineering Works!
 

Arthur is obviously quite happy that when his TV and internet goes belly up that VM will pop a leaflet through the door to say that they'll do the work in a few weeks time and during the day so as not to disturb his beauty sleep. :D

Re: Early Morning Engineering Works!
 

Arthur,

answer me this simple question.

if your water, gas and electric were cut off, would you be happy to wait three weeks for them to be fixed?

Re: Early Morning Engineering Works!
 

I don't think anyone would be happy about work going on in the street at that hour, but there's a world of difference between being happy about it and accepting that, sometimes, these things have to be done.

As many have stated elsewhere this probably wasn't planned work. There's a world of difference between pre-planned building of cable, for which VM continue to leaflet households, and emergency repair works.

Did you and others go to the engineers and ask what the issue was or go to them all guns blazing complaining about the noise and demanding they stop?

Kids usually grow out of egocentrism and understand that the world doesn't revolve around them, doesn't necessarily owe them anything, and can be unpleasant to them. Going by threads like this and others where you constantly provide evidence of your profound sense of entitlement I guess you skipped that part.

Re: Early Morning Engineering Works!
 

Arthur hasn't mentioned his job yet, is this a new record?

Re: Early Morning Engineering Works!
 

He did, well in a way. It's the area where he works, not lives, that suffered the 2am disturbances which triggered this discussion. I think Arthur was trying to help the residents who felt unable to tackle VM personally.

Re: Early Morning Engineering Works!
 

Thanks Jo. I hadn't noticed that the residents 'told' the engineers to stop working.

No wonder they didn't get very far or get a huge amount of information from them.

Pity we don't know exactly which street this is. Be interesting to see what the work actually was.

Re: Early Morning Engineering Works!
 

Honestly what would you expect them to do? If you were working, instructed by your employer to do whatever and a few members of the public told you to stop, what would you do?

Re: Early Morning Engineering Works!
 

:LOL:

Re: Early Morning Engineering Works!
 

Arthur currently works for VM as a metal cover replacement technician :)

Re: Early Morning Engineering Works!
 

I seem to remember he said he was a bin lid banger at one time (bin man)

Re: Early Morning Engineering Works!
 

Maybe VM and all the other utilities ought to commence a programme to replace all those noisy metal inspection covers, drills, tools etc with nice soft ones made of rubber. :D

Re: Early Morning Engineering Works!
 

I personally would prefer to have a difficults nights sleep knowing my services would be working properly during my waking hours than have the same disturbance during a time when I needed the services.
Also another consideration would be the impact to traffic in the area if this was carried out during 7am-6pm.

Arthur would you like me to send some chill pills to you through the post, at my cost so you can lay off your berating of everything that doesnt suit you personally.

Also could you turn off double space in word for me (or at least remove the empty lines) It annoys me so much that I just want to throw myself under the nearest milk float.

Re: Early Morning Engineering Works!
 

To answer your question, l work in Law enforcement, and work with the Vulnerable people of society.

I deal with the vulnerable each day of my working life. And l get calls each day about problems in my area. And l deal with it swiftly.

And the one thing that annoys me I when you get engineers who work at silly hours and wake people up. And when people complain. They just keep working.

And the company you complain to, don't reply - VM - nothing unusual

Re: Early Morning Engineering Works!
 

Perhaps when people like you complain and no notice is taken and the engineers keep working is because they have to get it fixed and also they are just doing a job they are paid for.

Re: Early Morning Engineering Works!
 

Blimey, Arthur is 5/O

Re: Early Morning Engineering Works!
 

I think he's a spy ,that's we get so many different job descriptions :D

---------- Post added at 09:54 ---------- Previous post was at 09:49 ----------

what about when a water mains bursts at 4am do the engineers have to wait for you to get out of bed :rolleyes:

Re: Early Morning Engineering Works!
 

'Parking enforcer' or warden at an old peoples retirement village

Re: Early Morning Engineering Works!
 

Go on Arthur, answer the question.

Re: Early Morning Engineering Works!
 

You work with yourself? ;)

Which is exactly what the engineers where doing

Can you answer Pierres question please?

Re: Early Morning Engineering Works!
 

Arthur never answers questions :)

Re: Early Morning Engineering Works!
 

Actually if Arthur could mention exactly where this was I could find out what was going on easily enough.

Re: Early Morning Engineering Works!
 

I returned home from a weekend away once to find Welsh Water and their contractors digging a ruddy big hole outside my house. Turns out the whole village's water supply was off because of a mains burst. They started digging at 11pm and were done sometime in the early hours.

I just parked me car a bit further down the road and let them get on with it. There was no other choice, and I'd hate to be the one to deny my entire village a mains water supply because I'd object to a bit of digging.

Re: Early Morning Engineering Works!
 

He can't even ask them very well... :D

Re: Early Morning Engineering Works!
 

I have just seen this article. It was in Greenford approx. two weeks ago. And the strange thing is. I haven't heard from VM on this matter either.

Despite my phone calls to the Exec Office.

UNLESS, its a real emergency. Then work should stop at a reasonable time. We are talking about 2am in the morning and it lasted several hours.

---------- Post added at 23:37 ---------- Previous post was at 23:36 ----------

I will check this again tomorrow. I am glad someone reminded me

Re: Early Morning Engineering Works!
 

Why would you hear from VM? They have better things to do.

Well it must have been an emergency then that couldn't be done during the day.

Re: Early Morning Engineering Works!
 

Honestly Arthur get over yourself it wasn't even in your neighbourhood and you expect a national company to justify themselves to you sounds like delusion of grandeur to be honest.

Re: Early Morning Engineering Works!
 

OMG Arthur, why don't you ask VM about all the work they are doing that is not in your area. I can provide you with a list for Warrington if that helps :LOL:

Re: Early Morning Engineering Works!
 

For the third time........go on Arthur, answer the question.

Re: Early Morning Engineering Works!
 

Do you really have nothing better to do with your time? (He says on this forum, but in my defence just taking a minute at work and this is a downtime activity :dunce:).

Re: Early Morning Engineering Works!
 

He's in Law Enforcement, what do you expect him to do? Catch criminals????