New Virgin Media Talk More home phone plans
 

Virgin Media have updated their home phone calls plans

http://store.virginmedia.com/phone/c...tic/index.html

The new plans all now have inclusive calls to all UK mobiles and 0845 numbers.

The new top plan now covers all 08 numbers and calls to 30 international destinations.

Re: New Virgin Media Talk More home phone plans
 

Seems a good deal to existing customers automatically migrate to the equivalent new plan? Thanks for the info Benmcr

Re: New Virgin Media Talk More home phone plans
 

No there isn't an automatic migration. However it's a simple change to swap to the new plans.

Re: New Virgin Media Talk More home phone plans
 

How? Can it be done online, or do you have to phone up? Will it affect contracts/discounts etc?

Re: New Virgin Media Talk More home phone plans
 

I rang up today to change to one of these new plans. First spoke to Customer Service who were useless .. said I would pay £5 more ! Rang back and went through to Retentions and he switched me over and saved me £4pcm.

I had Talk Unlimited and MultiTalk 1000. I dropped these two and added the Talk More Anytime plan ..

Re: New Virgin Media Talk More home phone plans
 

Try expanding the the "more info" links on the quoted page. They quote 0845 numbers as chargeable, & the UK mobiles entry points you at the Talk Mobile Extra tariff being necessary. Looks as if this page has not been updated from the old packages.

Re: New Virgin Media Talk More home phone plans
 

Oops. I'll mention that to colleagues on Monday to get fixed

Re: New Virgin Media Talk More home phone plans
 

This link http://virginmedia.com/shop/bundles/vip.html
says that the VIP package has Talk Weekends and

this link http://www.virginmedia.com/shop/bundles.html
says that the VIP package has

'Unlimited anytime calls to UK landlines, all 08 numbers, all UK mobile networks and 30 international destinations.'

Incidentally I get 'Talk Unlimited' with my VIP package.

Could you advise which is correct and what phone option should/could I be on with VIP.

Re: New Virgin Media Talk More home phone plans
 

There are several variations of the VIP bundle, each of which will come with a different Talk Plan.

The current version of the VIP bundle was launched this month and comes with Talk More Anytime.

Unfortunately both pages linked above are incorrect for what the Talk plan covers. I have flagged this to colleagues to be corrected as soon as possible.

Older versions of the VIP bundle came with either Talk Unlimited or Talk Unlimited Extra.

Re: New Virgin Media Talk More home phone plans
 

I rang up yesterday and they moved me over to 'Talk More Anytime'. No other changes (price, contract etc).

Re: New Virgin Media Talk More home phone plans
 

Nice to see caller display is still a stonking price.

Though I think the £7.25 myvm is quoting me is slightly higher than it should be :o

Re: New Virgin Media Talk More home phone plans
 

General info please.

Hi all what is the best deal/cost for Fixed Phone (free weekend calls) and 100Mb broadband, the hard installation is all in situ already. I am doing this for my lady partners Friend.

Re: New Virgin Media Talk More home phone plans
 

Is she currently a customer?

Re: New Virgin Media Talk More home phone plans
 

No she could be a new customer.

Re: New Virgin Media Talk More home phone plans
 

We are on talk unlimited would we benefit moving to the talk more anytime or is it just the same price or more?

Re: New Virgin Media Talk More home phone plans
 

yes, you would get free calls to mobiles

Re: New Virgin Media Talk More home phone plans
 

Was online chat talk unlimited and line rental is £17.99 plus £8 the new talk more anywhere is £17.99 plus £15 making it £7 more i will pass...

Re: New Virgin Media Talk More home phone plans
 

But what about talk more anytime like you asked?

Re: New Virgin Media Talk More home phone plans
 

Thats what i said, i said its £8 not £15 as the £15 one is talk more international not talk more anywhere then just started copying and pasting generic information about the talk more international.

---------- Post added at 17:39 ---------- Previous post was at 16:24 ----------

Did online chat again and finally got it sorted just a swap that's all it is at same price.

Be simpler just to migrate all talk unlimited onto the new one if pricing is same

Re: New Virgin Media Talk More home phone plans
 

Take its also no contract either?

Re: New Virgin Media Talk More home phone plans
 

This might be a silly question, but I renewed my contract today and was put on a bundle which includes (and shows in my online account) as the XL phone package. Is that also known as talk more anytime? Cos for the life of me I can't find the XL package anywhere on any bundle or tariff that I've seen today, and I'm being badgered by the other half to find out before she starts using the phone during the day. Ta.

Re: New Virgin Media Talk More home phone plans
 

XL was the old package, you need to call up and ask to be changed to Talk More Anytime, the cost is the same at £8 per month but it gives you calls to UK mobiles, 0845 & 0870 numbers

Re: New Virgin Media Talk More home phone plans
 

I've just called them and they've said I am on Talk More Anytime even though it shows as XL on my account. Thanks for replying.

Re: New Virgin Media Talk More home phone plans
 

Have you got a screenshot of that (without any personal information obviously). According to what I've been told, the phone plan name should show up on all the information you get about your account - rather than M/L/XL etc.

Re: New Virgin Media Talk More home phone plans
 

Here you go Ben. Attachment 26705

Re: New Virgin Media Talk More home phone plans
 

I get the same xl tv and xl phone

Re: New Virgin Media Talk More home phone plans
 

Virgin has missed a trick here, they could have gave all customers this with the price increase to soften the blow