Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Sauce: http://www.ispreview.co.uk/index.php...ad-speeds.html

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

At long last. I am on 100Mbps so I welcome the upgrade from 6 to 10Mbps... Hope this comes true soon.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

I saw someone post a 200/20 speed test on the VM forum last week, but it was deleted.

I really hope this goes beyond a trial sooner rather than later.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Will 300 get 30?

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Yes. Life changing.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

im glad virgin are increasing the upload. More and more people are now relying on cloud based apps.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

I noticed this a few times recently, then it reverted back to normal, waiting for it to stick now .......

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Sky have been advertising online comparing their upload speeds to VM's so this is timely.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Very, very welcome news. Any increase is better than none at all and upload is where VM are falling behind.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

You're getting cynical in your old age. It will be like those ads where the guys face gets contorted by the speed..... well, maybe not.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

I want this in my life right now.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

At your age my desires were somewhat more base but to each their own.

---------- Post added at 08:36 ---------- Previous post was at 08:35 ----------

I've always been cynical. ;)

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Igni has always been...

Well there you have it.

Anyway, a welcome boost but there's other metrics that VM have less control over that are also areas where DOCSIS 3 can't quite match up to FTTC. The jitter (lack there-of) and consistently low pings are the one major thing I do miss from early cable and my Sky FTTC.

That said, I'm no longer the avid FPS gamer I once was, so realistically it matters little to me nowadays.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

It mentions at the end "so we could be waiting a little while longer for an official roll-out (assuming it will happen)." So dose that mean it might not come?

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Sure that depends on how well the trial goes. It's going to be a case of assessing impact, working out the cost of rolling it out network wide (and there will be a cost as some areas will need upgrades to cope), then balancing that cost over the expected gain in the market.

Personally, I am excited about the prospect of 10:1 uploads but I can't help but wonder if others would be better off if they reduced STM instead.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Do we think they'd need more than 2 upstreams to do this? My area is 16 down, and never noticed any congestion on the downstream and doesn't struggle to hit the 300meg but a lot of the time it struggles to reach more than 15meg on the upstream...

EDIT: I'm on the homeworks+ package

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

I agree, i would rather see STM removed before they introduce faster uploads.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Probably wrong but 2 upstream can do 40 meg? Someone will probably correct me.

Correction 4 upstream can theoretically do 122 meg so that would be 30.5 per channel so 61 for 2 upstream in theory.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Ah I see, thanks. Maybe it's upstream congestion in my area then. Is that possible if there's no sign of any downstream?

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

I could tell you the score but then I'd have to kill you.

For what it's worth, though, the same upgrades that would remove spectrum restrictions and allow more upstream channels have been necessary anyway to allow for more DOCSIS downstreams and TV channels.

---------- Post added at 12:18 ---------- Previous post was at 12:17 ----------

Yes.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Just being doing some work in my local headend and was pleased to see some E6000s being installed, so my house will be connected to one in the near future

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Fair enough :D so reading between the lines there, I'm guessing since my area has 16 ds channels it's already capable of more us, just needs a config change?

Vauge nudges in the general right direction appreciated :)

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Time to play the waiting game.

https://www.cableforum.co.uk/images/local/2016/05/4.gif

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Quite a lot of people seen 3 (And I think even occasionally 4?) Upstreams being locked last year, just before that guest wireless thing was trialled (And subsequently binned off), so hopefully a lot of the work has been done and, as you say, you just need a new config file.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

http://www.cableforum.co.uk/board/at...0&d=1463750671

Let's hope it is. I'm happy with a solid 70mbs download but 5 Mbs up is a pain when you need to move larger files.


Attachment 26600

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Fingers crossed they've thought ahead and it can be rolled out quickly :)

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

That is until the networks burst into flames at everyone's new 100% higher upload.

---------- Post added at 15:58 ---------- Previous post was at 15:05 ----------

I talk bad about virgin then not even an hour later my Hub3 gets nuked and i get this.

https://www.cableforum.co.uk/images/local/2016/05/4.jpg

Well played Virgin.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

I wonder if that's what will deliver the new the cloud based tv service, Tivo Cloud, or whatever it'll be called???

New tech always is good news.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

I wouldn't hold my breath. All they are doing is trialling it atm which is completely unnecessary because they can slap together 3 bonded channels in a jiffy because they have already got that in place from the work they did last year. Once again it will be a PR stint to give the impression that they are keeping up with the competition.

They are way behind on the downstream upgrades atm and my crystal ball tells me that they'll finish them this year, early next year they'll announce the upstream upgrade rollout (to make it sound like we getting another upgrade for free) which will bring us back to 10:1 and by the time they have finished that they'll be announcing the next round of downstream upgrades/docsis3.1 rollout which will involve downstream only upgrades and undo everything they have just achieved in making brining everyone up to 10:1.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Yeah PR stunt, nearly 18 months ago I was told I would be getting a free speed upgrade to 200mbs, that was planned for last September, then October, then this March, then April now it is May next year, this week I have been sent 2 emails saying I can have the 200mbs now for an extra £6.50 a month, now I'm not really good at maths but I have been trying to subtract £6.50 from zero and I am getting stuck.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

I am, it is -£6.50 which means they have to pay you :)

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

200mb wasn't even announced 18 months ago...

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

I think it was June/July last year and they said they was going to start in November and have 90% of the country done before xmas. :blah:

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

So nearly 12 months then, but the first estimate I had for my area was September October, in December my area had 200 mbs but every time I checked it stated a later month, they are still trying to get me to pay for something the publicly said I would get for free, I wonder why if on isn't involved.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

they didn't even start doing it till November


Ofcom :shrug:


I am going to look in to my crystal ball and guess that you aren't on 152mbits which is why you aren't eligible for the free upgrade to 200bmits and are instead on the next tier down (100 or 120mbits) and they are trying to entice you with the increased difference (100 to 200 vs 100 to 152) so the extra £6.50/month looks like a bargain. If you sign into my VM it will tell you what your current tier is, when your uplift is going to be and when it is due.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Well you are wrong, i am on 152mbs, i wouldn't have been offered the free upgrade to 200mbs if i was on the lower tier, whilst i appreciate your replies don't tell me how to log in and see when my upgrade is, if you would have read i have done this many times, and each time i decide to have a look it has been pushed back my months and then months again, you say they didn't start till november, maybe they didn't but i first had an email like you said probably last summer and the first time i checked i'm sure it said september - october, the fact is it has been available in my area a long time and they keep pushing it out trying to get me to pay for the upgrade in the meantime when they promised it for free.
The way things are going they could still be promising it to me and pushing it out in 2020.
As another thread on this forum will testify, nothing comes soon to Virgin Media.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

you are the first person I have heard of that has had to pay for the upgrade so VM have either made a mistake or you are in error. Either way, if you reckon the increased speed has been available in your area for a long time them ring retentions and ask them why you are having to wait and why they want you to pay for upgrade which you was told was free. I am sure they'll be more than happy to send it down once you point out their numerous mistakes.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

I remember posters getting upset over losing that third channel even though it wasn't actually accompanied by an uplift.

They can't just flick a switch. It requires preparatory work, CMTS firmware fixes and capacity planning. In some areas even network upgrades.

The deployment of an additional bonded channel via the WiFi sharing configuration was premature and the work you seem to think was done last year wasn't.

Hence these trials.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Of course it's simple work they can easily just turn it on everywhere and everyone can instantly get all the speed they want :rolleyes:

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

to make matters worse it wasn't just the loss of a third channel, it was a qam64 channel :Yikes:

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Serious question why dose qam64 matter so much on upload?

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

50% increase in throughout vs qam16. As an example, if the maximum throughput was something like 24mbits per channel on qam16, then it would be 36mbits on qam64. When you tie that in with a bonded 3 channel group then you are looking at 72mbits vs 108. This is why all downstream channels are qam256 (more juice).

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Oh huh neat didn't know that.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

The higher the modulation the higher the capacity. The higher the modulation the more prone to errors it is. Wait until QAM4096 on the downstream, all these home installations with face plates etc are going to fail miserably

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

That's a good question how would that work.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

yeah, it costs a small fortune to keep adding channels so VM are trying to offset that by squeezing as much juice out of each one as possible. It isn't as straight forward as that though as other upgrades need to be done to facilitate the increase in modulation. The higher the modulation the less noise tolerant it is and that is why you'll see some channels drop back down to qam32 or qam16. When your connection was playing up a few years ago you could tell when there was a problem with the upstream because it would drop right down to qpsk (very slow connection but prevents you from dropping your wan connection completely).

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Google QAM and have a read! To be fair it's not as much of a problem on the downstream, that's why we are currently on 256 downstream and 16/32/64 up.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Time to lose another 8 hours of my life on google.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

To be totally honest with you all. I am getting really fed up with the fact that l am paying top money for TV/BB, and we are not getting it.

There is also a problem with VM putting as 'gap' where you cannot use BB too much at certain times of the day.

I have spoken with the terrible CS about this. And they always tell me , you get what you are paying for.

They can put on every top BB/Tv they can give you. But if you are not getting the service, and what you are paying for.

The CS is terrible at sorting out problems.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

What do you mean by "gap"? You should get your full download speed 24/7, anything else is a fault (Not necessarily a Virgin fault, could be a limitation at your end). It could be congestion, but again that's something that should be dealt with. What are you actually seeing and what is Virgin stating?

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Kushan., I spoke with a VM CS agent, and told them about the BB speed. I was told that VM 'limit' the BB usage at certain times of the day. Now if that isn't VM fault, then l don't know what is.

We as customers, pay a lot of money for VM services. And therefore should expect at least 90% service.

With VM you always get excuses from CS. And you ask anyone on this forum, for they think of VMCS. and l guarantee it wont be good,.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

This isn't true and hasn't been true for years now. I don't know when you spoke to the agent, but traffic management on the downstream was dropped some time ago. It does still exist on the upstream (upload) but your download should be full speed on everything except the likes of P2P and newsgroups.

Call them again, you got a **** agent who was incapable of doing his job.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Not getting full speed 24x7 is not a fault, Kushan. Some visible contention at peak times is normal.

---------- Post added at 12:36 ---------- Previous post was at 12:13 ----------

Basically every post you've made in the VM section is to complain about the service itself, the customer service or the pricing, although you did mention a while ago that you're getting a discount.

Sport, specifically football, is the major reason your service is so expensive. Your gratitude for that should be aimed at Sky and BT. They're the one paying enormous amounts to not show the UK very much of it. VM actively campaign against the high costs of football in the UK, and point out how poor the coverage is in terms of games shown versus games played.

You think customer service are idiots, that VM disable your TV and broadband for fun, and that VM, your words, con you, treat you like a mug and 'dictate what you watch'.

I have no idea why anyone would continue to take a service they think is so overpriced and poor from a company they dislike dealing with so much. Life is too short to spend it moaning.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Agreed.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

I've not worded it brilliantly, what I mean is they aim to give you your full speed 24/7 and don't deliberately limit it, as the agent apparently claimed. You are right to say that congestion will happen at peak times occasionally, but there is a point when it's too much congestion and gets raised as an issue to be fixed (however long that takes), which I class as a "fault" because it's a fault ticket, but perhaps fault isn't the correct term.

Either way, if congestion is getting so bad it's impacting your service (i.e. you're struggling to stream stuff or play a game), then yeah Virgin needs to sort it. If your 200mbit is only getting 180Mbit at 8pm, well suck it up.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Easier said than done. I am on 200mb, upgraded last year. From day one were never getting the speeds (circa 100mb since upgrading). Was told an upgrade was imminent in the area as in an over utilised area. It was then put back to December 2015, then May 2016 (this week) and now it is September 2016. The began crediting our bill with £12.50 off each month due to the service we were getting. However for the last fortnight between 5pm-midnight and most of the weekend we have been getting speeds less than 10mb. Most evenings its anywhere between 0.2 and 2mb. Yes you read that correctly. speeds increase at other times during of fpeak hours of course but when you need to use it you are left high and dry. They have this week increased the monthly credit to £20 but have warned that the September date is not set in stone and so could slip again. Bit of a nightmare really!

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Yeah, I'm not trying to imply that it's easy or trivial for Virgin to fix, but none the less it still needs sorting.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Back on track here, is there a post about which areas will be getting it first from Virgin?

Im in Swansea and just wondering when to expect this.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Anyone seeing 30 up on homeworks yet?

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

not me im still on 20.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

lol

I've been living out in the sticks for several years so haven't been on this forum, moving back into the city so decide to have a look and see what's going on and I see Arthur moaning. Nothing changes.

Edit: Think my signature will need some updating too.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Welcome back after your 5 year sabbatical :)

I think it sounds best in French. 'Plus ça change, plus c'est la même chose.' The more it changes, the more it's the same thing.

---------- Post added at 09:59 ---------- Previous post was at 09:56 ----------

Nope; way early for that yet.

I'm sure in your 64 years you will have gained a measure of patience, even about something that obsesses you as much as broadband speed.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

Didn't you leave to go to Sky once and disconnect after a week as they were terrible as well.

Re: Virgin Media UK Confirms Trial of Faster Broadband Upload Speeds
 

I think Arthur would love faster upload speeds. He can post his complaints about pretty much everything in the world ever a little more quickly.