Hub 3.0
 

I have never, ever.. dealt with such a poor Modem/Router in all my life until I received the Hub 3.0.

The majority of issues are indeed to do with the Firmware, but certainly should not have been released to the public - especially new connectees.

What concerns me more, is the security of this thing and the way it communicates the (weak by design policy) password that is set back to VM to be stored in their unsecured non-hashed database; for which I started a thread on their main community forum. Even more of a joke when the entry of the password isn't even starred. Secondly, I don't even want the credential to be even stored on their end to facilitate this useless password reset procedure. How hard can it be to instruct users to hold the reset button using a paperclip?

Basic networking functionality isn't even present, such as changing the LAN IP Range. I figured I could possibly bypass this restriction by loading up BurpSuite and inject arbitrary code - only to find this router relies on SNMP to make adjustments. Perhaps I'll have an attempt at cracking the SNMP Strings. The possibility to enable or disable Ping from the WAN is also missing

Lastly, the interface - I'm sure you are all aware is pathetic and you'd think they'd sort the resource loading before shipping these things out to non-trial users first.

Funnily enough, it's possible to get another ISP's animated configuration wizard with using some trickery within Firefox.

Asus RT68U is now on order. It's dreadful enough having to use the Superhub 3.0 in MODEM mode.

Re: Hub 3.0
 

The Hub3 is still on trial, even with new customers, the trial people have updated firmware, it is an on going thing, but i agree it has been released too early to the public.

There is already a thread on the Hub3.

Re: Hub 3.0
 

Can't be any worse than my hub 1.0

Re: Hub 3.0
 

While I don't disagree with your points, I wouldn't expect anything from an ISP supplied device. It's there to get the masses online with the minmal of fuss and that's it. If you want additional functionality, just be glad they let you use your own router.

Re: Hub 3.0
 

Mine's been in modem mode since I installed it. Its reputation had preceded it. :D

Anyway I've used a router amd home network long before we had modems and everything went through the STB.

Re: Hub 3.0
 

Agreed, mines been in modem mode since they put modem mode on it.

Re: Hub 3.0
 

Still an (embedded) CableModem just not a SACM! :D

After about 5Mbps Tier expansion then even Samsung/Thompson STB's had resource/thermal issues (Pace 1000/4000/4001/4010 particularly) and StandAloneCableModems almost became de-rigeur in early part of millenium (typically on NTL franchise where STB CM's were a tad problematic)

Admittedly my very conservative usuage profile kept my BB via STB until 2nd half of the first decade when first 10:1 speed uplift required a Ambit256 (SACM) to provision 10mbps(1mbps U/S) Tier.

I only succumbed to Docsis3 SuperHub1/VMDG480 in Sept2011 when VM finally introduced R30 firmware with ModemMode. Following participation in Beta Trials on SH2/VMDG485/490/505 meant using both ModemMode and RouterMode although only the SH2 was the first SHub that had basic w/less and RouterMode reliability with my LAN (mainly Apple clients and NAS devices).

The Hub 3.0 currently runs in RouterMode with SamKnows monitor and 1 connection to DS415+(NAS). All the Main LAN load (including second DS415+ connection, DS411J and end devices are currently running on SH2/VMDG485 in RouterMode(recreating Macbook WiFi disco reliability issues).
Despite early release of SH3 (in development timeline compared to previous) and outstanding known issues (even with latest firmware) then basic w/less and RouterMode compared to SH2 (and also SH2AC) is otherwise no worse in my Lan environment.

Re: Hub 3.0
 

Horseman: Did you have any input on the failed Ambit wireless modem?

Re: Hub 3.0
 

Anyone know why the STBs had to go when 10Mb was released?

Starter for 10.

Re: Hub 3.0
 

Not sure whether that is a serious or jocular enquiry? The Ambit 256 was a single DOCSIS1/2 Tuner (no D3 channel bonding). Even the initial (4x4) D3 Ambit 300 NG (circa 2009/10) was a SACM with no Router/Hub combo and thus no wireless.

So, NO - I don't have any INPUT on Ambit wireless modem! But a hilarious trick query for NTL/VM cable provisioning (SA)CM all the same! :rolleyes:

Re: Hub 3.0
 

I wasn't on about the 256 at all, whilst we had the 256 we were invited to trial a wireless router. (long before the SH)
This device was rubbish by all accounts, all units were withdrawn off trialists.

Re: Hub 3.0
 

Since you didn't state the Ambit model (whereas I did) and I'm not clairvoyant then my statement still standards - particularly as you're now referring to a wireless router and not a wireless modem (the latter implying a combination CM/Router ala SuperHub)?
Not clear either since you transpose terminology whether this was additional to Ambit 256 or a trial replacement?

Re: Hub 3.0
 

You had plenty of time, it's run out.

The actual issue was the 10Mb/half-duplex Ethernet port.

Yes, really. ;)

Re: Hub 3.0
 

I suspect it was the regular Virgin Media "hub" before the Superhub was a thing:

https://www.cableforum.co.uk/images/local/2016/04/5.jpg

This thing made the Superhub look like enterprise-grade equipment. It had every downside the Superhub ever had, no-gigabit ethernet, worse wireless performance and was only DOCSIS 2. Not an ambit though, I believe it was netgear.

It was shortlived.

Re: Hub 3.0
 

Least the wifi was stable on this, the sh1 was so painfull i used to put it in modem mode and install dlinks

Re: Hub 3.0
 

I was on the phones when this rolled out, we had nothing but complaints about the wireless on it :(

Mostly to do with range, it barely covered a room.

Re: Hub 3.0
 

the 280 never did get modem mode!

Re: Hub 3.0
 

It crashed constantly before it received a firmware update. I was... upset by this given I was working from home 2 days a week and received the modem mode firmware update early.

Re: Hub 3.0
 

Ah, is that what the number was? I couldn't remember - it has been more than half a decade since I had to deal with it.

Re: Hub 3.0
 

The Dlink was a good workhorse for it's time especially when flashed with DD-WRT!

Re: Hub 3.0
 

I got a new van about a month back, had a clear out and found 2 d-links brand new in the box from my service days!

Re: Hub 3.0
 

Always good to keep as a standby, may not be up to present speeds but will be good in an emergency to get internet access for your home network.
Better than nothing.

If you don't want them I'll take them off your hands.:D

Re: Hub 3.0
 

The Hub 3 is fine!

Re: Hub 3.0
 

I agree

Re: Hub 3.0
 

The Winnersh Mob is well bonded!

Re: Hub 3.0
 

we don't need to know about your fetishes with Ken thank you very much.

Re: Hub 3.0
 

And indeed you don't, mon General.

Re: Hub 3.0
 

I have a hub 3.0 running in modem mode as I went through retentions to improve the price of my package.

The only issues I have are:

1. the increase ping for the router. (I believe this is better on the beta firmware).
2. my hub locks on 9 downstreams only. I know there are 12 active in my area. Presumably its done that on the pool at the ubr level (I see some other people stats on the community forum only having 9 downstreams). My area suffers from congestion in peak times. (its still usable though) so I was hoping to lock onto more downstreams from the start.

Re: Hub 3.0
 

Re: Hub 3.0
 

no. my base ping has increased since installing the new hub 3.0 . you can see the affect by pinging the modem itself.

I see others connecting with 12/16 channels with the new hub and that will be the maximum channels allocated to their area so its a configuration thingat the ubr. No matter what channel set you get locked on (they share 4 channels) the congestion is there anyway.

Re: Hub 3.0
 

What is "base ping"? Pinging what from where? When I ping my modem from inside the LAN, it's 1,2 or 3 ms.

Re: Hub 3.0
 

That's what's supposed to happen. Someone's messed up configuration if the guy is only getting 9 of the 12 channels.

Re: Hub 3.0
 

I'm on the retail customer firmware (if that makes a difference)

It is usually between them, but the several pings within a 100 pings go high (to maybe 5 to 10 ms). As you can see from the changeover date here the green/blue line is higher:

http://www.thinkbroadband.com/ping/s...20-04-2016.pnghttps://www.cableforum.co.uk/images/local/2016/04/3.png

Also the sharptooth effect of the max latency is always like in this graph and doesn't settle down. Congestion in my area starts around 6-7pm and ends @ 11-1am (anywhere between 10mb to 50-60mb is obtained at these times. Its fully random). full speed is obtained at other times of the day. The red lines are me restarting or work done today at the local cab.

---------- Post added at 22:07 ---------- Previous post was at 22:02 ----------

Is it worth posting to the community forums about it? I know my modem can lock onto all 12 (but only 9 at the time) as restarting the hub sometimes changes the channels.

Its a cisco ubr and only recently (December last year) the work was done for the extra channels. However the speed upgrade in my area is not active yet for all users between July-September. (Got it early due to retentions deal)

Re: Hub 3.0
 

This could explain the config error Igni referred to perhaps?

Re: Hub 3.0
 

Your BQM looks "normal" for a 9 channel Hub 3.

I'm on the latest trial firmware 9.1.88T, with 16 channels.

BQM in router mode:

https://www.cableforum.co.uk/images/local/2016/04/1.png

Look-up the first 3 octets of your CMTS MAC address (found in your network log) on here: http://wintelguy.com/

What manufacturer does it say?

Re: Hub 3.0
 

Its a cisco ubr. (708105)
I know theres 12 downstreams available in total in the area. channels 121-128 105 (which should be 129 probably misnamed) and 130-132 . either lock on to 121-128 and 132 or 105, 125-132 and 121.
I guess its an old cisco with max 10 channels and virgin give 9 instead? oh well. roll on the ubr upgrades :)

Re: Hub 3.0
 

You just said it was max 10 but that there were 12 available :)

In some areas on the 10k there are 12 channels. Go by frequencies rather than channel IDs to count them.

If there are 12 available and you're only locking 9 someone forgot to change the configuration when the new SPA was installed.

Re: Hub 3.0
 

Mine is still Cisco based on the MAC address - 16 DS channels.

Re: Hub 3.0
 

OK I will get the full frequency count the next time I change the channel groups.

this is what I'm currently locked on to:

1 323000000 5.5 40.3 256 qam 132
2 315000000 5 40.3 256 qam 131
3 307000000 3.7 40.3 256 qam 130
4 299000000 3.9 38.9 256 qam 105
5 291000000 4.1 38.9 256 qam 128
6 283000000 4.3 40.3 256 qam 127
7 275000000 4.6 40.3 256 qam 126
8 267000000 3.7 40.3 256 qam 125
9 235000000 4.5 40.9 256 qam 121

As you can see the frequencies between 8 and 9 listed here are available. I'll post on the community forums to see if theres a mistake configuration. phone support will be non-existant on this issue.

Re: Hub 3.0
 

Same

Re: Hub 3.0
 

Well I've finally moved onto the new Cisco cBR-8 with all the bells and whistles and surprised to see only 8 channels down. Upstream is finally 64QAM though

Re: Hub 3.0
 

well I posted on the community forums in http://community.virginmedia.com/t5/...e/td-p/3100991

Thanks for everyone responses.

hopefully it will be flagged for networks to sort out. The speed upgrade here is not happning for all until July-September so maybe I will be getting a new ubr anyway then.

Re: Hub 3.0
 

Yeah there's 12 there alright. They need to get that sorted.

---------- Post added at 20:20 ---------- Previous post was at 20:18 ----------

Sure you're on a cBR-8? How do you know?

---------- Post added at 20:21 ---------- Previous post was at 20:20 ----------

At the end of your cable modem, via a bunch of coax and fibre, you'll find one of these.

Re: Hub 3.0
 

So am still on the old CMTS they just added this to it. ?

Re: Hub 3.0
 

Unless your IP address changed and you moved to a new CMTS there, yes indeed.

Re: Hub 3.0
 

I had a fault ticket open for utlization and one of the forum team on the board got in contact to say it had been closed and my connection had been moved to a new CMTS. Asked if it was a new Arris, but was told it's the cBR-8. I've checked my CMTS MAC and it is indeed Cisco (not that I was doubting) and upstream like I say is 64QAM.

Re: Hub 3.0
 

Yes my ip changed

Host Name now

cpc******-uddi28-2-0-cust**.20-*.cable.virginm.net

This CMTS has a new mac code

Was

cpc******-uddi22-2-0-cust**.20-*.cable.virginm.net

Old CMTS-MAC=c4:64:13

Re: Hub 3.0
 

Good to know, thank you. Knew it was coming but wasn't sure of the exact timing.

---------- Post added at 22:52 ---------- Previous post was at 22:51 ----------

Okay could be Arris or cBR-8. The MAC address will indicate.

EDIT: In some areas the Cisco 10k is still in use but with upgraded line cards as there's no room, no power or other restrictions preventing deployment of next generation CMTS.

Re: Hub 3.0
 

Well my speed performance issues at peak times (which honestly weren't even that bad) have gone, but like I say I'm surprised to see only 8 downstream channels in use. My guess, something down to configuration which is likely to change.

Re: Hub 3.0
 

Is now a good time to mention that the cBR-8s are, right down to the line cards customers are connecting to, DOCSIS 3.1 ready?

Re: Hub 3.0
 

I was of the impression that both the Arris and Cisco cBR-8's are DOCSIS 3.1 ready? (hopefully this time you won't correct me ;)). I somewhat feel like I/we've hijacked this thread in another direction.

Re: Hub 3.0
 

Thank you for confirming am on the cBR-8. Just asked over on the virgin forum and one of the team confirmed it too

Re: Hub 3.0
 

8 channels also? Just noticed your PM, but would have only been able to say that Cisco have a lot of variations it could have been :P

Re: Hub 3.0
 

No 16/2, Just found this video it's so cheesy

https://www.youtube.com/watch?v=mnfitiXQIdI

Re: Hub 3.0
 

What the feck have I just watched:wtf:

Re: Hub 3.0
 

I Know

Re: Hub 3.0
 

I flipping love that. It is very easy to stereotype companies like this and google as being all technical business orientated and everything is about £££. They could have done a boring and technical business presentation on it but they chose to do something light hearted and fun and show everyone they are down to earth. I loved it and I just wish the seats were full for them.