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-   -   Virgin Media Business 300Mb announced (https://www.cableforum.uk/board/showthread.php?t=33702226)

Ignitionnet 25-01-2016 12:17
Virgin Media Business 300Mb announced
 
Details here.

300Mb down, 15Mb up - initially.

Stop It 25-01-2016 12:47
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by Ignitionnet (Post 35818797)
Details here.

300Mb down, 15Mb up - initially.
Also shows the equipment they'll be using for it, the Hitron CGNv4? Is that a new thing or have I missed VM Business developments recently.

Ignitionnet 25-01-2016 12:58
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by Stop It (Post 35818802)
Also shows the equipment they'll be using for it, the Hitron CGNv4? Is that a new thing or have I missed VM Business developments recently.
It's a new thing. The existing kit couldn't do 300Mb reliably and they didn't want to use the residential CPE.

People may note that their postcode may show they can only receive up to 200Mb. Unlike the 200Mb residential deployments where sales insisted on new customers everywhere being able to order it the 300Mb is only going to be released in areas when the capacity is there.

I doubt the upload will stay at 15Mb for long either :)

Kushan 25-01-2016 13:00
Re: Virgin Media Business 300Mb announced
 
Interesting that the business side is getting a completely different device. I mean, given the history of the poor superhub performance on the business side I guess it's not a surprise.

Stop It 25-01-2016 14:08
Re: Virgin Media Business 300Mb announced
 
If anyone wants the manual: https://www.upc.ro/pdf/manuale/inter...2014-01-28.pdf

Like the Hub 3.0, this is a device used in other LG areas already.

Ignitionnet 25-01-2016 18:03
Re: Virgin Media Business 300Mb announced
 
See if any of our avid speed testers or torrent enthusiastics fancy £75/month + phone or £80/month standalone :)

Sephiroth 25-01-2016 18:49
Re: Virgin Media Business 300Mb announced
 
Can't see why they'd want a phone as it comes with IP telephoney - so I'm told.

sollp 25-01-2016 19:32
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by Sephiroth (Post 35818852)
Can't see why they'd want a phone as it comes with IP telephoney - so I'm told.
It does but as yet that is something that will come at a later date

Nedkelly 25-01-2016 19:36
Re: Virgin Media Business 300Mb announced
 
It looks good had one in the office was getting nearly 300 but some config was wrong waiting to be fixed but for small companies it should be a good product

nickgoldman 25-01-2016 20:58
Re: Virgin Media Business 300Mb announced
 
When I phone sales the told me no modem mode at the moment. They have said it will be available at the end of the month (I am not sure whether they mean this month or next).

rhyds 25-01-2016 21:09
Re: Virgin Media Business 300Mb announced
 
Does anyone know if routed subnets work with the new faster speeds? If so I might have a look at getting an upgrade for work

ccarmock 25-01-2016 21:16
Re: Virgin Media Business 300Mb announced
 
Also no option for routed fixed IP subnet as per the current 50 Mb/s service on the SH1 just a single fixed IP address

Without modem-only mode that makes it less useful. Does anyone know if a multiple IP address option will be available for these new services?

The manual for the Hitron device doesn't show a place where the PPP/L2TP options like username/password would be set as is available of the business SH1

nickgoldman 25-01-2016 21:19
Re: Virgin Media Business 300Mb announced
 
Routed subnets are not available yet. I was told that multiple IPs should be available in May.

ccarmock 25-01-2016 21:23
Re: Virgin Media Business 300Mb announced
 
Thanks Nick - guess I'll have to wait a bit longer then.

I have a need for a router sitting behind the SH to have a public routable IP address without NAT.

It concerns me that this has been launched without that option, as people could be caught out.

I guess again the firmware is not yet ready for that option

nickgoldman 25-01-2016 21:46
Re: Virgin Media Business 300Mb announced
 
It seems not... I was inquiring on Friday and did some testing with putting all of our services on a single IP only to be told today we would have their router rather than modem mode. Whilst I could use their router in the interim I don't know how well it will work with our PBX.

ccarmock 25-01-2016 22:16
Re: Virgin Media Business 300Mb announced
 
if you go into the product help section for the 100, 200 & 300 Mb/s service it talks about the Hitron router and fixed IP subnets:-

We can supply static IP addressing but you need to request this at the time of ordering. The available options are 1, 5 or 13 usable public IP addresses. Multiple static IP addresses will be allocated as a sub-net of sequential addresses. Once allocated, IP address sub-nets cannot be extended. In the case that a larger allocation is required the old sub-net must be replaced with a new one. This will require reconfiguration of the gateway and the connected devices.

nickgoldman 25-01-2016 22:37
Re: Virgin Media Business 300Mb announced
 
Let me know if you find out any more info.

qasdfdsaq 26-01-2016 12:16
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by Ignitionnet (Post 35818803)
It's a new thing. The existing kit couldn't do 300Mb reliably and they didn't want to use the residential CPE.

People may note that their postcode may show they can only receive up to 200Mb. Unlike the 200Mb residential deployments where sales insisted on new customers everywhere being able to order it the 300Mb is only going to be released in areas when the capacity is there.
Is it me or are VM learning from past mistakes this time?

:shocked::shocked::shocked::shocked::shocked::shoc ked::shocked::shocked::shocked::shocked::shocked:: shocked:

Ignitionnet 26-01-2016 16:57
Re: Virgin Media Business 300Mb announced
 
Kinda. I've heard someone claim they have STM after 6pm - download over 12GB and enjoy a 75% slow down.

Will see what I can find out. The terms and conditions are vague. No throttle between 8am and 6pm then '5% affected'. Though no thresholds or details on slowdown.

---------- Post added at 16:57 ---------- Previous post was at 15:35 ----------

Okay no throttling at any time for right now.

ccarmock 26-01-2016 22:07
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by Ignitionnet (Post 35818985)

[/COLOR]Okay no throttling at any time for right now.
Interesting - thanks for this. There is download STM on the older 50 Mb/s SH1 based service - I triggered it a couple of times. It only applied out of working hours. A bit crazy for a business service - people might run replication or a backup at night....

The VMB website still says no throttling during working hours as it did before, but doesn't go further than that.

---------- Post added at 22:07 ---------- Previous post was at 22:03 ----------

Quote:
Originally Posted by nickgoldman (Post 35818905)
Let me know if you find out any more info.
I had a good conversation with VMB sales today. They confirmed that no routed subnet option just yet, but it is planned. They quoted (subject to change) by the end of Q2 and likely in May.

They seemed quite keen to get me to upgrade, but I said I am unable to until the routed subnet option is available.

He confirmed they are waiting on firmware from Intel he said - but I suspect it's firmware for the Hitron box.

The manual linked in this thread is old 2014 generic Hitron branded firmware.
The VMB help section shows one screen shot that shows it's been customised for Virgin Media

nickgoldman 26-01-2016 22:51
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by ccarmock (Post 35819030)
Interesting - thanks for this. There is download STM on the older 50 Mb/s SH1 based service - I triggered it a couple of times. It only applied out of working hours. A bit crazy for a business service - people might run replication or a backup at night....

The VMB website still says no throttling during working hours as it did before, but doesn't go further than that.

---------- Post added at 22:07 ---------- Previous post was at 22:03 ----------



I had a good conversation with VMB sales today. They confirmed that no routed subnet option just yet, but it is planned. They quoted (subject to change) by the end of Q2 and likely in May.

They seemed quite keen to get me to upgrade, but I said I am unable to until the routed subnet option is available.

He confirmed they are waiting on firmware from Intel he said - but I suspect it's firmware for the Hitron box.

The manual linked in this thread is old 2014 generic Hitron branded firmware.
The VMB help section shows one screen shot that shows it's been customised for Virgin Media
Did you ask about modem mode? I am wondering whether it is worth trying in routed mode until modem mode is available.

ccarmock 26-01-2016 23:17
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by nickgoldman (Post 35819036)
Did you ask about modem mode? I am wondering whether it is worth trying in routed mode until modem mode is available.
I didn't I'm afraid - just routed subnet mode.
I have a direct email address for a person there so will ask that question

Synthetic 27-01-2016 10:54
Re: Virgin Media Business 300Mb announced
 
I wonder if these increased upload speeds on the business packages could be a hint of things to come on the residential packages too?.... (in areas that can support it)

Kushan 27-01-2016 11:27
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by Synthetic (Post 35819070)
I wonder if these increased upload speeds on the business packages could be a hint of things to come on the residential packages too?.... (in areas that can support it)
It's an interesting one, that's for sure. For our business, we only have 50Mbit down but we also have 50Mbit up and that's far more useful to us than 300/15 would be. I would have thought a lot of businesses these days would be more concerned with upload speeds than download speeds, especially above a certain threshold. So it's interesting that 100/200/300 services all have 15Mbit upload.

Synthetic 27-01-2016 12:12
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by Kushan (Post 35819078)
It's an interesting one, that's for sure. For our business, we only have 50Mbit down but we also have 50Mbit up and that's far more useful to us than 300/15 would be. I would have thought a lot of businesses these days would be more concerned with upload speeds than download speeds, especially above a certain threshold. So it's interesting that 100/200/300 services all have 15Mbit upload.
Pretty much what I was thinking but for my home connection, I run a Plex server and I'd much rather have a higher upload and sacrifice some of the download for it.

Ignitionnet 27-01-2016 12:36
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by Synthetic (Post 35819070)
I wonder if these increased upload speeds on the business packages could be a hint of things to come on the residential packages too?.... (in areas that can support it)
Eventually; not for a little while though at least for obvious reasons.

Paul 27-01-2016 12:59
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by Ignitionnet (Post 35818803)
I doubt the upload will stay at 15Mb for long either :)
As in you think it will increase ?

Synthetic 27-01-2016 13:45
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by Ignitionnet (Post 35819090)
Eventually; not for a little while though at least for obvious reasons.
Understandable. Least it's in the pipeline :)

MUD_Wizard 27-01-2016 17:49
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by ccarmock (Post 35819030)
The manual linked in this thread is old 2014 generic Hitron branded firmware.
The VMB help section shows one screen shot that shows it's been customised for Virgin Media
https://www.youtube.com/watch?v=vCkAtQQjRSw

I'm pretty sure it will just be a logo change from the above UPC GUI.

ccarmock 28-01-2016 00:31
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by nickgoldman (Post 35819036)
Did you ask about modem mode? I am wondering whether it is worth trying in routed mode until modem mode is available.
Heard today they are expecting modem mode at the same time as routed subnet. Sounds like a future firmware release will provide both.

Q2 (likely May) was quoted again.

alanbjames 30-01-2016 22:13
Re: Virgin Media Business 300Mb announced
 
I wonder when the 300mb will be coming to use residential customers.

Ignitionnet 30-01-2016 23:03
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by alanbjames (Post 35819638)
I wonder when the 300mb will be coming to use residential customers.
When it becomes cheap enough to provide or competition demands it.

Last quarter of this year or of 2017 most likely, depending.

I can't say I'm sure of the value of 300Mb over 200Mb unless it comes with a substantial uplift to upstream speed though. It's gone way beyond utility and is pure marketing now.

ccarmock 31-01-2016 14:24
Re: Virgin Media Business 300Mb announced
 
What I do find strange, but not surprising, is that VMB have chosen a new hub - the Hitron for their new services. Yet the firmware is not ready for their full range of business services, just as the 2AC was also not ready. Given that device was in use for about a year for their 152 Mb/s business services, I do wonder why it took that long to select a new device that had a similar shortcoming.

Is their way of offering multiple fixed IP so very strange that no hardware vendor has firmware support for it? If there is support out there on Cable CPE for their method why not select a device capable of that from day one?

They now have no new services in their line up until May/June where the publicly routable IP address can be assigned to the device sitting behind the VMB supplied device - a challenge if you want to form LAN to LAN VPN tunnels etc.

The old Cable modem fixed IP service had that as did the 50 Mb/s based business SH1, but nothing since.

Mr K 01-02-2016 22:20
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by alanbjames (Post 35819638)
I wonder when the 300mb will be coming to use residential customers.
why, what on earth could you do with 300mb that you can't do with 200mb?

nickgoldman 01-02-2016 23:39
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by ccarmock (Post 35819709)
What I do find strange, but not surprising, is that VMB have chosen a new hub - the Hitron for their new services. Yet the firmware is not ready for their full range of business services, just as the 2AC was also not ready. Given that device was in use for about a year for their 152 Mb/s business services, I do wonder why it took that long to select a new device that had a similar shortcoming.

Is their way of offering multiple fixed IP so very strange that no hardware vendor has firmware support for it? If there is support out there on Cable CPE for their method why not select a device capable of that from day one?

They now have no new services in their line up until May/June where the publicly routable IP address can be assigned to the device sitting behind the VMB supplied device - a challenge if you want to form LAN to LAN VPN tunnels etc.

The old Cable modem fixed IP service had that as did the 50 Mb/s based business SH1, but nothing since.
I have just asked about disabling SIP ALG apparently the new device can't do that either at the moment.

ccarmock 02-02-2016 00:28
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by nickgoldman (Post 35819931)
I have just asked about disabling SIP ALG apparently the new device can't do that either at the moment.
Hhm so yes it's a newer breed of device, supports 24x8 channels etc and handles the higher speeds, but it seems half finished - did VMB not learn their lesson with the SH1?!

I am surprised that they didn't select a device that could at least offer all the features of the one it is supposed to be replacing from launch.

In effect now the business cable broadband services are worse off feature wise than they were 2 weeks ago.

While I am pleased to finally see some higher speed business services, I do wonder at the way they have been launched.

Synthetic 02-02-2016 10:05
Re: Virgin Media Business 300Mb announced
 
I'd prefer an increase on the upstream before another downstream increase. Can't think of what a residential customer would need 300meg for, unless potentially a 7 bedroom student house or something similar.

Kushan 02-02-2016 10:38
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by Mr K (Post 35819921)
why, what on earth could you do with 300mb that you can't do with 200mb?
Download stuff at 37MB/s

ianch99 02-02-2016 11:34
Re: Virgin Media Business 300Mb announced
 
I got a callback from the VMB office after I did a speedtest and so I took the opportunity of asking them when the residential product would start rolling out the new tier and she said "end of the year" .. for what this is worth ..

vm_tech 02-02-2016 15:59
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by ianch99 (Post 35819984)
I got a callback from the VMB office after I did a speedtest and so I took the opportunity of asking them when the residential product would start rolling out the new tier and she said "end of the year" .. for what this is worth ..
I would imagine when all sites are upgraded to the E6000

sollp 02-02-2016 19:24
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by ccarmock (Post 35819935)
Hhm so yes it's a newer breed of device, supports 24x8 channels etc and handles the higher speeds, but it seems half finished - did VMB not learn their lesson with the SH1?!

I am surprised that they didn't select a device that could at least offer all the features of the one it is supposed to be replacing from launch.

In effect now the business cable broadband services are worse off feature wise than they were 2 weeks ago.

While I am pleased to finally see some higher speed business services, I do wonder at the way they have been launched.
They are testing and and will be launching services as and when its ready, this device will provide alot more than previous, trying to test on a large scale and not releasing because they are testing will also generate complaints as people would also not be happy that it is available but the testing part is taking to long ect

jungleguy 02-02-2016 21:26
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by alanbjames (Post 35819638)
I wonder when the 300mb will be coming to use residential customers.
Prices have to go up first

ccarmock 02-02-2016 21:35
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by sollp (Post 35820126)
They are testing and and will be launching services as and when its ready, this device will provide alot more than previous, trying to test on a large scale and not releasing because they are testing will also generate complaints as people would also not be happy that it is available but the testing part is taking to long ect
Understood - but what I struggle with is the fact that right now the new device does a fair bit less then the existing business SH1. So am wondering why they selected a device that does less now than the Netgear based business SH1 did 3 years ago!

Good to hear it will improve and offer more though for sure.

I have tested for VMB in the past, have been keen to do more but they don't ever respond to emails on that subject now.

Ignitionnet 04-02-2016 14:18
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by Mr K (Post 35819921)
why, what on earth could you do with 300mb that you can't do with 200mb?
Post speed tests showing off that you have 300Mb and win Internet points.

alanbjames 05-02-2016 00:22
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by Mr K (Post 35819921)
why, what on earth could you do with 300mb that you can't do with 200mb?
Upload to the cloud faster :)

MUD_Wizard 10-02-2016 17:40
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by Ignitionnet (Post 35820414)
Post speed tests showing off that you have 300Mb and win Internet points.
Why would someone want to do something lame like that. :D

https://www.cableforum.co.uk/images/...2016/02/19.png

heero_yuy 10-02-2016 18:11
Re: Virgin Media Business 300Mb announced
 
I suspect that they think it enhances their manhood. In reality I think it's an inverse relationship. :D

alanbjames 10-02-2016 21:12
Re: Virgin Media Business 300Mb announced
 
I just want an increase in upload so i can start using the cloud more but the fact it takes so long to back things up is why i went the NAS route instead.

Ignitionnet 10-02-2016 22:47
Re: Virgin Media Business 300Mb announced
 
I'm not sure going from 12Mb to 15Mb will feel that different.

The 20 I have still makes me more inclined to use local storage.

23prince 17-02-2016 16:25
Re: Virgin Media Business 300Mb announced
 
Yes I get about 1.8MB/sec upload. Hardly ground breaking.

If someone takes out 300 in an area which can support it but they get lame speeds, is it tough?

Kushan 17-02-2016 22:19
Re: Virgin Media Business 300Mb announced
 
Quote:
Originally Posted by 23prince (Post 35822461)
Yes I get about 1.8MB/sec upload. Hardly ground breaking.

If someone takes out 300 in an area which can support it but they get lame speeds, is it tough?
That's the correct upload speed for the 300Mbit service.

23prince 18-02-2016 13:35
Re: Virgin Media Business 300Mb announced
 
I am not on the 300MB service I am on 80/20 FTTC. I meant if someone goes for the 300 but only gets say 50 in the day. What happens then?

Synthetic 18-02-2016 14:38
Re: Virgin Media Business 300Mb announced
 
I think business users get higher priority than residential?.... Someone feel free to correct me though, I can't find where I read that now.

23prince 18-02-2016 15:39
Re: Virgin Media Business 300Mb announced
 
I would also like to know. I didn't get that impression when I spoke to someone. Maybe Mr MUD can tell us seeing as he has it? (or seems like he has)

Sephiroth 18-02-2016 19:41
Re: Virgin Media Business 300Mb announced
 
A birdie told me that VM let us think that QoS is applied to the business service over residential infrastructure. In reality, the birdie said, that is not the case and business users take their chances with the residential users.

The birdie also told me that the peak evening time throttling doesn't occur either and the splurge is weasel worded to induce people into thinking they face penalties if the go mega-downloading in the evening.

23prince 18-02-2016 20:34
Re: Virgin Media Business 300Mb announced
 
Well, all that's done is reaffirm that I need to scrap the idea of wanting that and replace them with FTTC for my backup. I will lose resilience but then again I will gain a decent connection for FTP which I don't have right now

I've told them FTP and single thread downloads are a mess for not just me. See if they do anything about it.

Thanks Seph for that info.

Synthetic 22-02-2016 12:57
Re: Virgin Media Business 300Mb announced
 
Cheers Seph (and your birdie ;) )

I've not noticed any throttling on torrents in the evening, or any time for that matter. Seem to be able to max out our 200meg whenever, even on torrents.

23prince 22-02-2016 19:22
Re: Virgin Media Business 300Mb announced
 
Is that business 200? Or res 200?

Synthetic 23-02-2016 14:15
Re: Virgin Media Business 300Mb announced
 
Mine is residential, could be because there's no congestion in my area.

I've definitely just jinxed myself now though haha *touch wood*


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