Phishing email?
 

Just received a very official looking email, 'apparently ' from Virgin Media.

This was the main text in the message.


In our contstant effort to improve your experience with Virgin Media, we have completed an important database upgrade. We request our customers to take part in this process. Please update your profile with Virgin Media until 23, January 2016. Failure to update your profile until the limit date may lead to service interruption.

To avoid any inconvenience, we strongly recommend to update your profile with Virgin Media now.

A very convincing looking message and the website it takes you to looks very good.

I didn't enter my details of course, especially as it asked for my card number as well.:rolleyes:

Take care folks, this one does look kosher.

Re: Phishing email?
 

I've had this one a few days ago and treated it as suspect.

Re: Phishing email?
 

There is only one small spelling mistake but one giveaway is the Virgin Media logo copyright symbol. It is 2015 on the genuine web site but is 2012 on this fake one.

Re: Phishing email?
 

Quote:

In our contstant effort to improve your experience with Virgin Media, we have completed an important database upgrade. We request our customers to take part in this process. Please update your profile with Virgin Media until 23, January 2016. Failure to update your profile until the limit date may lead to service interruption. To avoid any inconvenience, we strongly recommend to update your profile with Virgin Media now.

There's quite a bit of poor English there.

Re: Phishing email?
 

Sadly I often get genuine letters and emails with equally poor spelling and grammar these days. :rolleyes:





And there was only one spelling mistake.:)

Re: Phishing email?
 

That is sometimes true but I find there are particular types of error which foreign scammers tend to make and the fact that most of them learn 'American' English also helps to identify them when they're purporting to be from a major UK company.

Re: Phishing email?
 

Any email strongly recommending you to update your profile, which includes a link to a form where you can hand over all your lovely personal details, is deeply suspicious.

Sometimes it helps to check the message headers to see the email address it originated from (not the reply-to address, which can be different, and a legitimate one for the company being spoofed).

A sender address from a phishing scammer will often look similar to the official email of the company being spoofed, but be subtly different in spelling, punctuation or some other way.

Re: Phishing email?
 

LOL you'd have to be feeble to believe that, it's dreadful, masses of mistakes in grammar etc, although places like the Daily Mail are now full of errors, companies especially Nationals are still by and large pretty good, mark as spam and delete.

The advice to look at headers is sound as is a good dose of scepticism when faced with correspondence like that.

Re: Phishing email?
 

I delete anything like that kind of e-mail, they are never genuine.

Re: Phishing email?
 

No it doesn't.

Why would having an "out of date" profile with Virgin cause your internet to be shut off? As long as your payment details are correct, you're good (And trust me, if those were wrong, you'd know about it!). If you've moved, well, you'd be paying for something you don't have access to, so that's just silly.

Any e-mail asking to "update" personal details that the company should know, with a link especially is a massive red flag. Most companies these days explicitly state they never ask for personal information via e-mail as it a massive risk. Any unsolicited e-mails like this should be either deleted, or if there is any doubt, followed up by direct contact with the company using your normal channels, NOT any links provided.

Re: Phishing email?
 

Correct. I've had one or two quite convincing ones, so I logged into the account via normal channels just to make sure.
Never NEVER NEVER use their 'convenient URL'

Ever.

Re: Phishing email?
 

Thanks for sharing and alerting people Jim

Re: Phishing email?
 

I received a similar email this morning from this email address webteam.virgin.media.il36237kxkcayzk...mmunication.fr and if you click on page it direct you to this webpage
xxxx://www.dham *menz.com/vm/no.php?...8st9029w546r8s
Fortunately I am aware of these phising emails did not take up their offer to sort out my account

Re: Phishing email?
 

Re: Phishing email?
 

You don't even need to click the hyperlink, if you hover over it the link will be revealed

Re: Phishing email?
 

Just had one today, doesn't VM have a phishing forwarding address? The domain name was hair body soul in Canada. :td:

Re: Phishing email?
 

Yes l had one this morning as well and l deleted it straight away.

Re: Phishing email?
 

I had this one a little while ago:

Went on to ask you to send loads of personal details. I just creased up laughing.:D

Re: Phishing email?
 

Aparently there is a very plausible one doing the rounds now that has your personal postal address and an authentic looking bill. There's a link:dozey: but if you use it it puts a cryptolocker on your system and an escalating ransom.

Featured on R4 You and Yours consumer programme a couple of times this week

Radio iPlayer

Starts at about 14 minutes in.

Re: Phishing email?
 

Ransomware - its the newest and nastiest type of blackmail.

The more produnt amongst us would do well to keep back up copies of their data