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-   -   Superhub : Can't get to Facebook from virgin connection (https://www.cableforum.uk/board/showthread.php?t=33701914)

Wicked_and_Crazy 04-12-2015 16:51

Can't get to Facebook from virgin connection
 
Anyone else having issues getting to Facebook from there Virgin broadband?

Internet is working fine and I can get to Facebook on this device using an alternative internet connection

Stuart 04-12-2015 16:59

Re: Can't get to Facebook from virgin connection
 
Nope, fine in Bromley..

Wicked_and_Crazy 04-12-2015 17:01

Re: Can't get to Facebook from virgin connection
 
3 pete-core-2b-xe-021-0.network.virginmedia.net (80.3.130.69) time=9 ms
4 popl-bb-1b-ae2-0.network.virginmedia.net (62.253.175.142) time=13 ms
5 *
6 *
7 nrth-bb-1c-ae0-0.network.virginmedia.net (62.254.42.134) time=18 ms
8 tcl3-ic-3-ae0-0.network.virginmedia.net (62.255.64.238) time=29 ms
9 *
10 *
11 *
12 *


Never goes any further

denphone 04-12-2015 17:04

Re: Can't get to Facebook from virgin connection
 
l am fine here.

Taf 04-12-2015 17:22

Re: Can't get to Facebook from virgin connection
 
http://downdetector.co.uk/problems/facebook

http://downdetector.co.uk/problems/facebook/map/

iFrankie 04-12-2015 17:42

Re: Can't get to Facebook from virgin connection
 
Same! been like this since 10:30 last night, was getting worried.

g0mit 04-12-2015 17:46

Re: Can't get to Facebook from virgin connection
 
Off in L18 Dial 150 says off until 2000hrs

clayts 04-12-2015 17:48

Re: Can't get to Facebook from virgin connection
 
Off in NG6 all day, fine via GiffGaff

admars 04-12-2015 18:03

Re: Can't get to Facebook from virgin connection
 
I can't get to it either, but http://www.downforeveryoneorjustme.com/ says it's working, but I guess it's not just me, or everyone ;) was working a couple of hours ago.

Wicked_and_Crazy 04-12-2015 18:12

Re: Can't get to Facebook from virgin connection
 
It's not a regional thing. I go to my office and it works fine. House and office are less than a mile apart. Must be an internet provider issue

desi112 04-12-2015 18:52

Re: Can't get to Facebook from virgin connection
 
Looks like its down Virgin Media Status Page


There is a fault disruption

We are aware that a technical issue is affecting access to Facebook and instagram for customers of many Internet service providers. We are working with Facebook to restore full access for customers,

We have identified the problem and an engineer is on their way.

Reference no: F004078452

Due to be fixed by
05 December 00:00

nodrogd 04-12-2015 18:53

Re: Can't get to Facebook from virgin connection
 
Updates from the Virgin community forum:
http://community.virginmedia.com/t5/...m/td-p/2983242

Wicked_and_Crazy 04-12-2015 19:05

Re: Can't get to Facebook from virgin connection
 
Resolution changed from 20:05 to 00:00

jb66 04-12-2015 19:41

Re: Can't get to Facebook from virgin connection
 
Had a customer with that tonight

Maggy 04-12-2015 19:42

Re: Can't get to Facebook from virgin connection
 
Rats! I now seem to have fallen into this trap.Can get through on my Vodafone phone but VM is a no go.I can get everywhere else though via VM.:erm:

Can't play my FB games on an android phone..drat.:(

RichardCoulter 04-12-2015 20:47

Re: Can't get to Facebook from virgin connection
 
Quote:

Originally Posted by desi112 (Post 35811453)
Looks like its down Virgin Media Status Page


There is a fault disruption

We are aware that a technical issue is affecting access to Facebook and instagram for customers of many Internet service providers. We are working with Facebook to restore full access for customers,

We have identified the problem and an engineer is on their way.

Reference no: F004078452

Due to be fixed by
05 December 00:00

Apparently, this unusual problem is affecting the HSBC website too.

Wonder if there's been some hacking taking place to take down certain sites.

One of the methods that modern day terrorists use is to cause disruption and financial loss via the internet...

Hom3r 04-12-2015 21:09

Re: Can't get to Facebook from virgin connection
 
Down here for 10 mins so far

raging bull 04-12-2015 21:17

Re: Can't get to Facebook from virgin connection
 
Had a skype message from a BT user, they reported FB o'k no problem.

Maggy 04-12-2015 21:44

Re: Can't get to Facebook from virgin connection
 
http://www.manchestereveningnews.co....users-10552759

---------- Post added at 22:44 ---------- Previous post was at 22:36 ----------

Ah sorted!

admars 04-12-2015 21:47

Re: Can't get to Facebook from virgin connection
 
back here now, guess there won't be a baby boom in 9 months then ;)

nomadking 04-12-2015 21:52

Re: Can't get to Facebook from virgin connection
 
Earlier this morning I was having weird problems with certain sites(eg HSBC banking), but by mid-afternoon the problems had gone.

alanbjames 04-12-2015 23:33

Re: Can't get to Facebook from virgin connection
 
Im also having issues but im using a VPN atm and it connects fine using the VPN.

General Maximus 05-12-2015 06:32

Re: Can't get to Facebook from virgin connection
 
looks like it is a dns issue again!

Kushan 06-12-2015 21:33

Re: Can't get to Facebook from virgin connection
 
That would explain why I never seen the issue! Once again folks, don't use Virgin's DNS servers ;)

General Maximus 06-12-2015 21:46

Re: Can't get to Facebook from virgin connection
 
Yup, just think how many problems could be avoided if everyone bought their own proper router. In this one case alone, how many tens of thousands (or even hundreds) coukdnt access fb and how many calks did it generate to India? I am just glad that most of these annoying hiccups remain transparent to us.

Ignitionnet 07-12-2015 09:33

Re: Can't get to Facebook from virgin connection
 
Right, because clearly most people with their own proper router don't just leave the WAN to DHCP, which would pull Virgin's DNS anyway.

General Maximus 07-12-2015 13:13

Re: Can't get to Facebook from virgin connection
 
You took the words right out of my mouth

denphone 29-04-2016 17:55

Re: Can't get to Facebook from virgin connection
 
Is anybody else having problems with Facebook as its been hard to get on it for quite a few hours now.

Taf 29-04-2016 18:16

Re: Can't get to Facebook from virgin connection
 
It's very slow here in Cardiff. At least an hour or so.

Problems popping up http://downdetector.co.uk/problems/facebook


Most of the UK is glowing red on the outage map.

---------- Post added at 19:16 ---------- Previous post was at 19:08 ----------

Most of the reports are from VirginMedia customers.

denphone 29-04-2016 18:19

Re: Can't get to Facebook from virgin connection
 
Thanks Taf for that update.

Hom3r 29-04-2016 18:28

Re: Can't get to Facebook from virgin connection
 
Could explain why videos go black and "Buffer".

Kushan 29-04-2016 18:47

Re: Can't get to Facebook from virgin connection
 
Yeah I noticed images not loading on Facebook here.

General Maximus 29-04-2016 18:56

Re: Can't get to Facebook from virgin connection
 
no problems my end

admars 29-04-2016 20:43

Re: Can't get to Facebook from virgin connection
 
was painfully slow hardly working this time last night, but has been fine for me this morning and now

alanbjames 29-04-2016 21:00

Re: Can't get to Facebook from virgin connection
 
been file all day here in Swansea.

JordanTheToaster 29-04-2016 22:04

Re: Can't get to Facebook from virgin connection
 
I was wondering why 300 felt like it was 0.3 all of a sudden.

denphone 30-04-2016 05:37

Re: Can't get to Facebook from virgin connection
 
Thankfully its fine now this morning.

JordanTheToaster 30-04-2016 06:23

Re: Can't get to Facebook from virgin connection
 
Quote:

Originally Posted by denphone (Post 35835140)
Thankfully its fine now this morning.

Well it was from about 4am but it just started tanking again.

Taf 30-04-2016 11:27

Re: Can't get to Facebook from virgin connection
 
Quote:

Originally Posted by Taf (Post 35835099)
It's very slow here in Cardiff. At least an hour or so.

Problems popping up http://downdetector.co.uk/problems/facebook


Most of the UK is glowing red on the outage map.

---------- Post added at 19:16 ---------- Previous post was at 19:08 ----------

Most of the reports are from VirginMedia customers.

I swapped to Google DNS and the problems instantly stopped, so it was a VM DNS problem... again.

General Maximus 30-04-2016 11:56

Re: Can't get to Facebook from virgin connection
 
explains why everything was alright for me yesterday. Why were you using VM dns anyways?

Ken W 30-04-2016 12:46

Re: Can't get to Facebook from virgin connection
 
Quote:

Originally Posted by Taf (Post 35835177)
I swapped to Google DNS and the problems instantly stopped, so it was a VM DNS problem... again.

I am on Virgin cable I have no problems getting into Facebook.

alanbjames 30-04-2016 19:15

Re: Can't get to Facebook from virgin connection
 
Quote:

Originally Posted by Taf (Post 35835177)
I swapped to Google DNS and the problems instantly stopped, so it was a VM DNS problem... again.

I use Virgins second DNS as my main and no problems for me.

pip08456 30-04-2016 19:19

Re: Can't get to Facebook from virgin connection
 
Why use Virgins DNS at all?????

Far superior ones out there.

General Maximus 30-04-2016 21:51

Re: Can't get to Facebook from virgin connection
 
exactly dude, exactly. You would have thought everyone would have learnt by now. This is at least the third time that I can remember in the last year or so that there has been a major fault which didn't affect me and each time it turned our to be Virgin's dns servers which were the issue (and in one instance went down completely for several hours).

pip08456 30-04-2016 23:00

Re: Can't get to Facebook from virgin connection
 
I never use any ISP's DNS. I trust it as much as the routers/hubs they issue.:D:D:D

General Maximus 01-05-2016 08:17

Re: Can't get to Facebook from virgin connection
 
touché

Kushan 01-05-2016 23:13

Re: Can't get to Facebook from virgin connection
 
Quote:

Originally Posted by Taf (Post 35835177)
I swapped to Google DNS and the problems instantly stopped, so it was a VM DNS problem... again.

I had the issue and I haven't used Virgin's DNS for years.

JordanTheToaster 01-05-2016 23:54

Re: Can't get to Facebook from virgin connection
 
Quote:

Originally Posted by Kushan (Post 35835341)
I had the issue and I haven't used Virgin's DNS for years.

[img][/img]

How weird me too. :rolleyes:

Kushan 02-05-2016 20:38

Re: Can't get to Facebook from virgin connection
 
Quote:

Originally Posted by JordanTheToaster (Post 35835344)

Not entirely sure why you're rolling your eyes at me...

General Maximus 02-05-2016 21:01

Re: Can't get to Facebook from virgin connection
 
i think he is rolling his eyes because he has suffered the same problem despite the fact that he is suing google's dns servers.

Kushan 02-05-2016 21:32

Re: Can't get to Facebook from virgin connection
 
So did I :|

jb66 02-05-2016 21:43

Re: Can't get to Facebook from virgin connection
 
Quote:

Originally Posted by Kushan (Post 35835467)
Not entirely sure why you're rolling your eyes at me...

:rolleyes::rolleyes::rolleyes::rolleyes::rolleyes: :rolleyes::rolleyes::rolleyes::rolleyes::rolleyes: :rolleyes::rolleyes::rolleyes::rolleyes::rolleyes: :rolleyes:

JordanTheToaster 03-05-2016 00:15

Re: Can't get to Facebook from virgin connection
 
I was being sarcastic because i got the problem too despite using googles DNS.

denphone 26-07-2016 16:23

Re: Can't get to Facebook from virgin connection
 
Facebook down again it seems.

g0mit 26-07-2016 16:45

Re: Can't get to Facebook from virgin connection
 
Very slow in Liverpool

Kushan 26-07-2016 16:58

Re: Can't get to Facebook from virgin connection
 
Working fine here in Warrington. Not using Virgin's DNS though, may be a factor...


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