Cable Forum - Superhub Just got the SuperHub 3

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- - Superhub : Just got the SuperHub 3 (https://www.cableforum.uk/board/showthread.php?t=33701728)

Diablotf

12-11-2015 14:10

Just got the SuperHub 3

Back with Virgin Media after leaving them a couple of years ago. Engineer came around this morning and said I was the first he had given one of these to. Not seen a thread here with anyone saying they had one yet, so figured if you guys had any questions fire away and I'll try answer.

https://www.cableforum.co.uk/images/...2015/11/28.png

Pics of the superhub:

https://drive.google.com/file/d/0B0t...C1ERGNMeE5iQU0

https://drive.google.com/file/d/0B0t...nBLblk5ZnB1ZXc

Kymmy

12-11-2015 14:26

Re: Just got the SuperHub 3

You're not the first to have one.. Just that those who had them first couldn't talk about it due to a trial NDA :D

Read the trial thread in the news section

Stop It

12-11-2015 14:38

Re: Just got the SuperHub 3

Quote:

Originally Posted by Diablotf (Post 35807528)

You put it next to a subwoofer? Well, there's an old joke involving a Sub and a PS3 but I wont go into it! :p

Anyway, let us know how you get on with it! Have you played in the UI yet to see how it compares with your previous equipment?

qasdfdsaq

12-11-2015 14:48

Re: Just got the SuperHub 3

Hey that looks like the same subwoofer I have

Stephen

12-11-2015 14:50

Re: Just got the SuperHub 3

Why oh why is the damn thing white?

Black is a much better choice of colour.

Diablotf

12-11-2015 14:56

Re: Just got the SuperHub 3

Quote:

Originally Posted by Stop It (Post 35807536)

Yeah it's next to the subwoofer for now, I won't be using the wireless on this just yet, so should be fine. Will eventually switch to modem mode and hook it into my DLink Router. Just going to give it a couple of weeks before cancelling my Plusnet service.

The UI looks pretty slick, I really can't remember the superhub 2 well but there doesn't appear to be anything amazingly new on this. I did try to change the DHCP scope from 192.168.0.0/24 to 192.168.1.0/24 but it doesn't allow you to change that. You can only specify a range within 192.168.0.0/24.

Going around the house I did notice the wireless signal was better. I used to get dropouts on the superhub2 but not with this so far.Early days though. The signal strength and throughput are better all around.

edit: Don't see the option of 'Respond to ICMP echo requests sent to WAN IP' , either it's been removed or I am blind.

qasdfdsaq

12-11-2015 15:28

Re: Just got the SuperHub 3

Quote:

Originally Posted by Stephen (Post 35807540)

Why oh why is the damn thing white?

Black is a much better choice of colour.

Racist.

Stephen

12-11-2015 15:49

Re: Just got the SuperHub 3

All my other tech is black, so I wouldn't want a daft white box ruining the look of all my tech.

qasdfdsaq

12-11-2015 16:38

Re: Just got the SuperHub 3

Quote:

Originally Posted by Stephen (Post 35807548)

All my other tech is black, so I wouldn't want a daft white box ruining the look of all my tech.

Wonder if there'd be much demand for offering a choice of colours. A lot of "minimalist" modern homes are styled in mostly-white.

Taf	12-11-2015 17:57

Re: Just got the SuperHub 3

Quote:

Originally Posted by Stephen (Post 35807540)

Why oh why is the damn thing white?

Built by Apple? :dunce:

sollp

12-11-2015 19:02

Re: Just got the SuperHub 3

Quote:

Originally Posted by Taf (Post 35807561)

Built by Apple? :dunce:

Hairy Arris

SnoopZ

12-11-2015 19:22

Re: Just got the SuperHub 3

Quote:

Originally Posted by Diablotf (Post 35807541)

It is not an option at this early stage, good luck!

jb66	12-11-2015 19:34

Re: Just got the SuperHub 3

So whats the point in NDA?

Ken W

12-11-2015 19:42

Re: Just got the SuperHub 3

Quote:

Originally Posted by Stephen (Post 35807540)

Why oh why is the damn thing white?

Black is a much better choice of colour.

I would not be bothered what colour it was.

The performance is more important to me.

jb66	12-11-2015 19:51

Re: Just got the SuperHub 3

Quote:

Originally Posted by Ken W (Post 35807583)

I would not be bothered what colour it was.

The performance is more important to me.

Just as well as its FUGLY

Ken W

12-11-2015 19:54

Re: Just got the SuperHub 3

Quote:

Originally Posted by Diablotf (Post 35807528)

What do you think of the performance?

Gavin78

12-11-2015 19:56

Re: Just got the SuperHub 3

Goes well in my room matches the colour scheme

General Maximus

12-11-2015 21:44

Re: Just got the SuperHub 3

a couple of questions then:

1) does it have modem mode?
2 how many bonded channels can it use upstream and downstream? I can remember reading 16x8 somewhere but I wasn't sure if that was just speculation.

SnoopZ

12-11-2015 21:45

Re: Just got the SuperHub 3

Quote:

Originally Posted by jb66 (Post 35807579)

So whats the point in NDA?

No point now as the regular customers can say what they wish.

vm_tech

12-11-2015 21:46

Re: Just got the SuperHub 3

8 upstreams is a very long time away!

Gavin78

12-11-2015 22:45

Re: Just got the SuperHub 3

depends on the area, some have 8 down some have 16. although some that have 16 channels are having latency problems

Ignitionnet

12-11-2015 22:47

Re: Just got the SuperHub 3

Quote:

Originally Posted by General Maximus (Post 35807606)

2 how many bonded channels can it use upstream and downstream? I can remember reading 16x8 somewhere but I wasn't sure if that was just speculation.

I'm pretty sure it's been widely publicised as a 24x8 device and, indeed, that's what the kit it's based on does. It can probably do 32x8 with a license update.

Gavin78

12-11-2015 22:48

Re: Just got the SuperHub 3

Quote:

Originally Posted by SnoopZ (Post 35807607)

No point now as the regular customers can say what they wish.

They also have an engineer to sort out the crap that comes with it. took me 7hrs to get mine working and the Indian women on the phone after the self install didn't work didn't actually believe I had one kept asking me if the tick light was on and I kept telling her it doesn't have a tick light.

The only light that stays on once it is booted up and running is a small white light at the bottom

dwarven

12-11-2015 23:47

Re: Just got the SuperHub 3

Quote:

Originally Posted by SnoopZ (Post 35807607)

No point now as the regular customers can say what they wish.

Yep and that's going to make for some interesting reading, when Virgins forum comes back online - hopefully having god rid of that godawful new layout

Ken W

13-11-2015 03:34

Re: Just got the SuperHub 3

Quote:

Originally Posted by Gavin78 (Post 35807615)

That is just what I fear would happen.

jb66	13-11-2015 04:33

Re: Just got the SuperHub 3

What I did was hit the modem and take it off the walled garden using my phone (password is a Joke btw) then I installed the TiVo and phone. When I came back all was online

SnoopZ

13-11-2015 09:01

Re: Just got the SuperHub 3

Quote:

Originally Posted by dwarven (Post 35807626)

Yep and that's going to make for some interesting reading, when Virgins forum comes back online - hopefully having god rid of that godawful new layout

Wait until someone on the SH3 posts a TBB graph that is on the new kit! ;)

dwarven

13-11-2015 11:11

Re: Just got the SuperHub 3

Quote:

Originally Posted by SnoopZ (Post 35807666)

Wait until someone on the SH3 posts a TBB graph that is on the new kit! ;)

Ive got the comfy chair and popcorn ready :LOL:

Kymmy

13-11-2015 11:34

Re: Just got the SuperHub 3

Quote:

Originally Posted by SnoopZ (Post 35807607)

No point now as the regular customers can say what they wish.

Try reading James's update post in the trial forum :rolleyes:

Gobble

13-11-2015 12:03

Re: Just got the SuperHub 3

Quote:

Originally Posted by Kymmy (Post 35807700)

Try reading James's update post in the trial forum :rolleyes:

Meh! If there's something obviously privy to the trial, fair enough, but if the OP is having an issue with something, like he was with the DHCP range, I'd be happy to say if this was a known issue in the form of PM.

I wouldn't however post the list of known issues on a thread.

Ignitionnet

13-11-2015 12:11

Re: Just got the SuperHub 3

Quote:

Originally Posted by jb66 (Post 35807579)

So whats the point in NDA?

It makes people on the trials feel special.

Do remember VM refused to confirm, deny or discuss this thing for a while even after their parent company announced its release in the UK.

Kushan

13-11-2015 16:46

Re: Just got the SuperHub 3

Quote:

Originally Posted by SnoopZ (Post 35807666)

Wait until someone on the SH3 posts a TBB graph that is on the new kit! ;)

My area is deliciously congested. Make of this what you will:

[img]Download Failed (1)[/img]

Ignitionnet

13-11-2015 16:50

Re: Just got the SuperHub 3

The SH3 should help ease the pain of congestion somewhat as it can address every channel available in a service group rather than just 8 of them.

If there's 10% bandwidth available per channel it's better to have 10, 12 or 16 x 10% than 8 x 10%.

Kushan

13-11-2015 16:52

Re: Just got the SuperHub 3

Yeah I presumed so, but I'm only getting 8 DS channels at the moment. Hoping that it increases to the 16 (or more) whenever they deal with the congestion.

Ignitionnet

13-11-2015 16:53

Re: Just got the SuperHub 3

Quote:

Originally Posted by Kushan (Post 35807752)

Yeah I presumed so, but I'm only getting 8 DS channels at the moment. Hoping that it increases to the 16 (or more) whenever they deal with the congestion.

Hrm. Either there's something up at the Warrington hubsite or your local network is bandwidth limited.

2 of the 4 bits of kit VM connect you to are capable of 16+ downstreams, one does 12, another 10.

Kushan

13-11-2015 17:02

Re: Just got the SuperHub 3

We haven't even got QAM64 upstreams yet :(

Though to be fair, the upstream isn't congested, just downstream.

https://www.cableforum.co.uk/images/...2015/11/27.png

SnoopZ

13-11-2015 17:45

Re: Just got the SuperHub 3

Quote:

Originally Posted by Kushan (Post 35807748)

My area is deliciously congested. Make of this what you will:

http://www.thinkbroadband.com/ping/s...13-11-2015.png

From that post without reading other comments i can tell you only have 8 downstreams, just like me on the SH3.

jb66	14-11-2015 19:21

Re: Just got the SuperHub 3

Why has VM has set both the 2.4GHz and 5GHz networks to use the same name, when visiting a house I have no idea which one I'm connecting to.

SnoopZ

14-11-2015 19:42

Re: Just got the SuperHub 3

Quote:

Originally Posted by jb66 (Post 35807973)

Why has VM has set both the 2.4GHz and 5GHz networks to use the same name, when visiting a house I have no idea which one I'm connecting to.

I changed mine to put a 5ghz and 2.5ghz at the end.

Taf	14-11-2015 19:48

Re: Just got the SuperHub 3

Quote:

Originally Posted by jb66 (Post 35807973)

Why has VM has set both the 2.4GHz and 5GHz networks to use the same name, when visiting a house I have no idea which one I'm connecting to.

One should have the suffix "2g" the other"5g".

jb66	14-11-2015 20:01

Re: Just got the SuperHub 3

It doesnt, I guess I will have to "educate" every customer I visit as having the same SSID is stupid

pip08456

14-11-2015 20:02

Re: Just got the SuperHub 3

Quote:

Originally Posted by jb66 (Post 35807973)

Why has VM has set both the 2.4GHz and 5GHz networks to use the same name, when visiting a house I have no idea which one I'm connecting to.

I think you'll find that as the default for all ISP's.

jb66	14-11-2015 20:16

Re: Just got the SuperHub 3

Quote:

Originally Posted by pip08456 (Post 35807979)

I think you'll find that as the default for all ISP's.

SH2?

SnoopZ

14-11-2015 20:24

Re: Just got the SuperHub 3

Quote:

Originally Posted by jb66 (Post 35807980)

SH2?

My SH2 and SH2ac all had the same SSIDs, although they were both trial hubs too.

pip08456

14-11-2015 20:39

Re: Just got the SuperHub 3

Quote:

Originally Posted by jb66 (Post 35807980)

SH2?

I'll define it then.

"I think you'll find that as default for all ISP's" except VM's general release of the SH2 "in my experience".

mmm	14-11-2015 21:05

Re: Just got the SuperHub 3

Quote:

Originally Posted by jb66 (Post 35807978)

It doesnt, I guess I will have to "educate" every customer I visit as having the same SSID is stupid

It is quite common in offices I visit. You have to get used to turning the wifi on/off on your mobile to connect to the best AP from where you are, and not hang onto the first 2.4G it found... Maybe some devices automatically roam between the bands?

qasdfdsaq

14-11-2015 21:34

Re: Just got the SuperHub 3

Quote:

Originally Posted by jb66 (Post 35807973)

Why has VM has set both the 2.4GHz and 5GHz networks to use the same name, when visiting a house I have no idea which one I'm connecting to.

Cause it's pretty much the norm in ... well...Actually I dunno. It's normal in corporate/enterprise environments. There's not much advantage in a home environment. But it seems every other ISP does it too.

Skie	14-11-2015 22:54

Re: Just got the SuperHub 3

Devices are supposed to be smart enough to use the band with the best signal available.

Some routers are also smart enough to kick devices off a band when they get a crappy signal and another should be available. I know my Asus running Merlin has the option, particularly useful when moving from one AP to another.

qasdfdsaq

15-11-2015 00:20

Re: Just got the SuperHub 3

Quote:

Originally Posted by Skie (Post 35808003)

Devices are supposed to be smart enough to use the band with the best signal available.

Says who?

Quote:

Some routers are also smart enough to kick devices off a band when they get a crappy signal and another should be available. I know my Asus running Merlin has the option, particularly useful when moving from one AP to another.

Says who?

Neither is part of the 802.11 specifications or WiFi certifications.

Diablotf

15-11-2015 01:37

Re: Just got the SuperHub 3

Quote:

Originally Posted by Ken W (Post 35807587)

What do you think of the performance?

Wifi Performance is better than SH2 for sure.

I've been playing Black Ops 3 today (wired connection) with Plusnet and Virgin and there is about a 20ms increase in latency on the latter. Might look to setup a proxy for better performance.

Throughput wise hit the 200Mbit+ at any time of the day.

Quote:

Originally Posted by General Maximus (Post 35807606)

1) Yes it does. Not tested it yet.
2) Here are the settings from my network info area.

Code:

Refresh data

Cable Modem Status

Item        Status        Comments

Acquired Downstream Channel(Hz)        

299000000

Locked

Ranged Upstream Channel(Hz)        

46200000

Locked

Provisioning State        

Online

Code:

Downstream bonded channels

Channel        Frequency(Hz)        Power

(dBμV)        SNR

(dB)        Modulation        Channel ID

1        299000000        1.7        38.6        256 qam        13

2        323000000        2        37.6        256 qam        16

3        315000000        2        37.3        256 qam        15

4        307000000        1.9        38.6        256 qam        14

5        291000000        1.5        38.9        256 qam        12

6        283000000        1.5        38.9        256 qam        11

7        275000000        1.7        38.6        256 qam        10

8        267000000        2        38.6        256 qam        9

9        259000000        2.4        38.9        256 qam        8

10        251000000        2.7        38.9        256 qam        7

11        243000000        2.7        38.9        256 qam        6

12        235000000        2.9        38.9        256 qam        5

13        227000000        3        38.9        256 qam        4

14        219000000        3.7        40.3        256 qam        3

15        211000000        4.3        40.3        256 qam        2

16        203000000        4.8        40.3        256 qam        1

Code:

Upstream bonded channels

Channel ID        Frequency(Hz)        Modulation        Power

(dBμV)        Mode        Channel Bandwidth(Hz)        Symbol Rate (ksps)

9        46200000        ATDMA        54        32 qam        6400000        5120

10        37600000        ATDMA        54        64 qam        6400000        5120

Quote:

Originally Posted by dwarven (Post 35807694)

Ive got the comfy chair and popcorn ready :LOL:

It's not looking great, but it's still better than last time I was with VM.

https://www.cableforum.co.uk/images/...2015/11/25.png

General Maximus

15-11-2015 07:33

Re: Just got the SuperHub 3

sweet, I hope they give me one when I upgrade to 200mbits.

mmm	15-11-2015 10:05

Re: Just got the SuperHub 3

Quote:

Originally Posted by Diablotf (Post 35808017)

Code:

Upstream bonded channels

Channel ID Frequency(Hz) Modulation Power(dBμV) Mode Channel Bandwidth(Hz) Symbol Rate (ksps)

9        46200000        ATDMA        54        32 qam        6400000        5120

10        37600000        ATDMA        54        64 qam        6400000        5120

I am afraid that doesn't look good to me I assume 54(dBμV) is close to maximum and one upstream has dropped to a lower modulation to improve SNR?

There's another set of upstream stats above using 16QAM, lower QAM has more robust error correction? Strange upstream power always same on both channels.

How did you get the TBB ping monitor if not in modem mode - comment earlier no option to respond to ping? Is your connection always very busy to explain the lousy ping spikes - but at least no packet loss?

SnoopZ

15-11-2015 11:54

Re: Just got the SuperHub 3

Quote:

Originally Posted by mmm (Post 35808038)

You need to turn off the firewall to get a TBB working, also remember the SH3 will get more firmware updates to fix things that are wrong, atleast i hope it will!

Diablotf

15-11-2015 13:15

Re: Just got the SuperHub 3

Quote:

Originally Posted by mmm (Post 35808038)

I turned off the firewall for now as mentioned. I am barely using the connection, there are no machines connected to it most of the day. Still have Wifi on my Plusnet connection and only the one wired PC on VM.

So yeah it's not looking great, might give them a call later today to double check the power levels.

Edit:

Just done a quick ping test to the first hop for me : haye-core-2a-xe-230-0.network.virginmedia.net [62.253.8.113]

Ping statistics for 62.253.8.113:
Packets: Sent = 118, Received = 118, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 9ms, Maximum = 67ms, Average = 14ms

Can immediately see there is an issue there between me and VM's own network. So yeah I'll be giving them a call.

Kushan

15-11-2015 13:22

Re: Just got the SuperHub 3

Quote:

Originally Posted by qasdfdsaq (Post 35808016)

Says who?

Says who?

Neither is part of the 802.11 specifications or WiFi certifications.

Doesn't matter if it's part of the spec or not, a lot of devices will attempt to lock onto the best signal. Our Ubiquity stuff broadcasts a single SSID over both frequencies and will kick devices off that have a poor signal. I'll take screenshots next time I'm logged in.

mmm	15-11-2015 13:35

Re: Just got the SuperHub 3

Quote:

Originally Posted by Kushan (Post 35808061)

Looks like there are extensions to the IEEE standards to improve the roaming experience - but maybe these are just being promoted by Apple products?:-

https://support.apple.com/en-gb/HT202628

I've seen a setting for "roaming aggressiveness" in windows Intel clients. There are apps for Android to reduce the tendency to hang on to a weak signal - they didn't work for me just caused regular disconnections.

New Asus Boadcom routers have a feature for "Smart Connect" which is supposed to help distribute clients across available frequencies.

Do we know anything about the SH3 wireless chipset or advanced router functions?

SnoopZ

15-11-2015 16:40

Re: Just got the SuperHub 3

Quote:

Originally Posted by Diablotf (Post 35808060)

What does your TBB look like?

Edit i see you have already posted it!

That is how the TBB looks when on 16 channels, until VM figure it all out.

Hom3r

15-11-2015 16:49

Re: Just got the SuperHub 3

Quote:

Originally Posted by Skie (Post 35808003)

Quote:

Originally Posted by qasdfdsaq (Post 35808016)

Says who?

Says who?

Neither is part of the 802.11 specifications or WiFi certifications.

Well my Samsung Galaxy Note often connect to my 2.4GHz network, even though it normally connects to the 5GHz network.

Diablotf

15-11-2015 17:22

Re: Just got the SuperHub 3

Quote:

Originally Posted by SnoopZ (Post 35808081)

What does your TBB look like?

Edit i see you have already posted it!

That is how the TBB looks when on 16 channels, until VM figure it all out.

Wow... they shouldn't have really rolled it out until it was figured out -_-
Do you know if it's ICMP only ?

Thanks.

SnoopZ

15-11-2015 18:32

Re: Just got the SuperHub 3

Quote:

Originally Posted by Diablotf (Post 35808087)

Wow... they shouldn't have really rolled it out until it was figured out -_-
Do you know if it's ICMP only ?

Thanks.

All i can say is they need to update the firmware, no idea when that will happen.

Diablotf

15-11-2015 18:56

Re: Just got the SuperHub 3

hmmm maybe I should cancel the planned engineer visit on Wednesday then, because it appears there is nothing the engineer can achieve by visiting me until the firmware is deployed from the techies at the backend. Power levels could be adjusted but results would be hidden until the firmware is updated so no point in doing that yet.

Thanks for letting me know that much at least... saves me taking half a day off work.

jb66	15-11-2015 19:08

Re: Just got the SuperHub 3

He could swap your sh3 for a sh2

mmm	15-11-2015 19:46

Re: Just got the SuperHub 3

Quote:

Originally Posted by Hom3r (Post 35808083)

Well my Samsung Galaxy Note often connect to my 2.4GHz network, even though it normally connects to the 5GHz network.

But that's a problem I have, the 2.4G band has greater distance range, so it is more likely your mobile connects to that first, but when you are closer in the 5G should be able to give you better bandwidth. Toggling wifi off/on is one way to force your mobile device to search for the best.

---------- Post added at 20:46 ---------- Previous post was at 20:32 ----------

Quote:

Originally Posted by Diablotf (Post 35808060)

Just done a quick ping test to the first hop for me : haye-core-2a-xe-230-0.network.virginmedia.net [62.253.8.113]

Ping statistics for 62.253.8.113:
Packets: Sent = 118, Received = 118, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 9ms, Maximum = 67ms, Average = 14ms

Can immediately see there is an issue there between me and VM's own network....

Try from your PC just to the SH3, might be enlightening, It might just be response to icmp pings?

Diablotf

15-11-2015 20:05

Re: Just got the SuperHub 3

Quote:

Originally Posted by mmm (Post 35808113)

Oh good idea... I always assume it's 1ms or less.... let me see

Ping statistics for 192.168.0.1:
Packets: Sent = 1106, Received = 1106, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 96ms, Average = 3ms

:shocked::shocked::shocked:

Just wow....

mmm	15-11-2015 20:10

Re: Just got the SuperHub 3

Welcome to the trial!

karma mechanic

15-11-2015 20:52

Re: Just got the SuperHub 3

On the general subject of switching between SSIDs I normally have the SH2 with 2.4 and 5Ghz as the same SSID, then at the other end of the house a DIR-655 again using the same SSID. In the interests of experimentation I have just given them all different names...

On a Windows laptop I set the roaming aggressiveness to the maximum, and connected to SH2 SSID 1 at 300Mbps. Then I walked to the other end of the house and placed the laptop next to the DIR-655. By then the SSID 1 connection had dropped to 13Mbps, but it still didn't switch. Switched Wifi off/on and of course it immediately picked up 300Mbps on the DIR-655. Low signal about -79dB and high was about -25dB.

I tried the same with 2.4Ghz vs 5Ghz, again it takes a huge disparity before it switches.

On my Android phone a similar story, although it does appear to switch more readily. Unfortunately arriving from outside the house it gets a lock on 2.4Ghz first. I've just tried an app called SWIFI that purports to assist the switching, it does appear to avoid the prolonged 'hanging-on' to a link.

SSIDs all back to the same now for convenience of setup on the clients, but I'll be keeping an eye on what I'm actually getting.

On an unrelated note, both inSSIDer and WiFi Analyzer were showing a steady signal on channel 44 with no MAC. I walked round the neighbourhood and it didn't change. In fact it appeared to stay at exactly the same strength.

But now its gone... so perhaps it was never really there.

jb66	15-11-2015 20:59

Re: Just got the SuperHub 3

Samsung has a feature called smartswitch which should change based on speed.

Virgin has made a poor decision making them both the same

qasdfdsaq

15-11-2015 23:04

Re: Just got the SuperHub 3

Quote:

Originally Posted by Kushan (Post 35808061)

Of course vendors have proprietary dirty hacks that do that, but there's a reason they're never turned on by default - other than they're proprietary hacks by their nature - they're prone to breaking things and causing instability.

---------- Post added 16-11-2015 at 00:01 ---------- Previous post was 15-11-2015 at 23:58 ----------

Quote:

Originally Posted by mmm (Post 35808063)

There are plenty of extensions, both proprietary and standardized. Other than Cisco Certified Extensions, they all increase roaming speed but do nothing to give the network any control over roaming decisions.

Fundamentally 802.11 simply lacks this very basic functionality which has been built into 2G phones and pretty much every other wireless technology since 1990.

---------- Post added at 00:04 ---------- Previous post was at 00:01 ----------

Quote:

Originally Posted by karma mechanic (Post 35808124)

Well there's your problem. Giving them different names makes roaming impossible.

Quote:

On a Windows laptop I set the roaming aggressiveness to the maximum, and connected to SH2 SSID 1 at 300Mbps. Then I walked to the other end of the house and placed the laptop next to the DIR-655. By then the SSID 1 connection had dropped to 13Mbps, but it still didn't switch.

Because you've disabled roaming by giving them different names.

Quote:

On my Android phone a similar story, although it does appear to switch more readily. Unfortunately arriving from outside the house it gets a lock on 2.4Ghz first. I've just tried an app called SWIFI that purports to assist the switching, it does appear to avoid the prolonged 'hanging-on' to a link.

Again you've deliberately made it impossible to roam, what did you expect?

The only phones that do this well are ones with manufacturer proprietary wireless extensions (e.g. Samsung's "Smart Wireless Switch")

Quote:

On an unrelated note, both inSSIDer and WiFi Analyzer were showing a steady signal on channel 44 with no MAC. I walked round the neighbourhood and it didn't change. In fact it appeared to stay at exactly the same strength.

Driver bug.

MUD_Wizard

16-11-2015 02:38

Re: Just got the SuperHub 3

Quote:

Originally Posted by mmm (Post 35808063)

Do we know anything about the SH3 wireless chipset or advanced router functions?

2.4 Ghz: AR9382 - https://wikidevi.com/files/Atheros/s...ets/AR9382.pdf
5 Ghz: QCA9880 (same as SH2ac) - http://www.taiwantrade.com.tw/EP/res..._datasheet.pdf

What else do you want to know?

jb66	16-11-2015 05:36

Re: Just got the SuperHub 3

A 3 bar 5ghz signal is faster than a 5 bar 2ghz signal. Buy to a phone the 5 bar is better

karma mechanic

16-11-2015 07:34

Re: Just got the SuperHub 3

Quote:

Originally Posted by qasdfdsaq (Post 35808143)

Well there's your problem. Giving them different names makes roaming impossible.
...
Because you've disabled roaming by giving them different names.
...
Again you've deliberately made it impossible to roam, what did you expect?

.

Interesting.

On Windows I've ticked the setting:
"Look For Other Wireless Networks While Connected To This Network When selected, Windows continues to look for other wireless networks, even if the current one is usable."

Obviously it switches as soon as a current connection drops, using whichever SSID has the strongest signal. I was kind of hoping that the above setting would be a bit smarter. It looks, but it doesn't appear to do any more than that.

Using the same SSID for all doesn't seem to help on Windows (with the above setting). I just connected to one box and then moved the laptop to the other end of the house, at -80dB and 11Mbps it is still hanging on to the first one even though situated right next to the other box with the same SSID and enough signal to reheat my cup of tea. Damn things never quite drop.

Ignitionnet

16-11-2015 07:37

Re: Just got the SuperHub 3

Quote:

Originally Posted by General Maximus (Post 35808028)

sweet, I hope they give me one when I upgrade to 200mbits.

To each their own. They deploy here I'd be taking a business service with its CPE to avoid that sweetness.

This does confuse me. VM are using the same equipment on both sides of the connection as other members of the LG family and it's still gone Pete Tong.

mmm	16-11-2015 08:03

Re: Just got the SuperHub 3

Quote:

Originally Posted by karma mechanic (Post 35808156)

...

Using the same SSID for all doesn't seem to help on Windows (with the above setting). I just connected to one box and then moved the laptop to the other end of the house, at -80dB and 11Mbps it is still hanging on to the first one even though situated right next to the other box with the same SSID and enough signal to reheat my cup of tea. Damn things never quite drop.

Your experience seems to match my own, I think the Windows roaming stuff works better between multiple APs from physically different devices - or it may just be I like my laptop Intel Proset utilities which lets you know all the APs broadcasting with same ID, and you tend not to move a laptop around as much as phone/tablet. The users experience very dependent on their device wireless client hardware/driver software.

SimonB79

16-11-2015 12:31

Re: Just got the SuperHub 3

I've always used the same SSID on 2 / 5ghz aswell! ;)

Can I have a sweetie? :D

francisuk22

16-11-2015 12:40

Re: Just got the SuperHub 3

Wow...Looks like the Sky SR101 just add a smile face ;)

Any chance of SNMP? :p:

Ignitionnet

16-11-2015 12:51

Re: Just got the SuperHub 3

Quote:

Originally Posted by francisuk22 (Post 35808191)

Wow...Looks like the Sky SR101 just add a smile face ;)

Any chance of SNMP? :p:

I would say hell will freeze over before VM ever allow SNMP access to the equipment again :)

A bit too easy to play games with it if you have SNMP access, due to how much of VM's control over the kit relies on it.

Gavin-D

16-11-2015 14:41

Re: Just got the SuperHub 3

Anyone know why the SH3 have 2 phone sockets at the top?

https://pietboon.files.wordpress.com...9/img_6845.jpg

Gobble

16-11-2015 14:54

Re: Just got the SuperHub 3

Quote:

Originally Posted by Gavin-D (Post 35808209)

Anyone know why the SH3 have 2 phone sockets at the top?

https://pietboon.files.wordpress.com...9/img_6845.jpg

The use of VOIP at some point.

jb66	16-11-2015 14:55

Re: Just got the SuperHub 3

Quote:

Originally Posted by Gavin-D (Post 35808209)

Anyone know why the SH3 have 2 phone sockets at the top?

https://pietboon.files.wordpress.com...9/img_6845.jpg

It will be when voip gets released. Handy for quickstart packages

mmm	16-11-2015 15:41

Re: Just got the SuperHub 3

Quote:

Originally Posted by Ignitionnet (Post 35808194)

... A bit too easy to play games with it if you have SNMP access, due to how much of VM's control over the kit relies on it.

As someone who remembers Robin Walkers Cable modem troubleshooting guide and tools which I believe used snmp to get data from the modem (such as Terayon TJ210) - how would you now find out? The javascript web gui could use snmp like requests to obtain data?

Ignitionnet

16-11-2015 16:21

Re: Just got the SuperHub 3

Screen scrape through the GUI.

MUD_Wizard

16-11-2015 18:05

Re: Just got the SuperHub 3

Quote:

Originally Posted by mmm (Post 35808221)

The javascript web gui could use snmp like requests to obtain data?

It does, like other Arris GUI's.

---------- Post added at 19:01 ---------- Previous post was at 18:56 ----------

Quote:

Originally Posted by jb66 (Post 35808216)

It will be when voip gets released. Handy for quickstart packages

VoIP looks to be already active in some LG/UPC regions, according to some UPC GUI's I've seen.

---------- Post added at 19:05 ---------- Previous post was at 19:01 ----------

Quote:

Originally Posted by Ignitionnet (Post 35808194)

I would say hell will freeze over before VM ever allow SNMP access to the equipment again :)

You'd be surprised what's possible with a bit of tinkering. ;)

Sugnid

16-11-2015 19:21

Re: Just got the SuperHub 3

I've got my TV equipment arriving next Saturday, but when I was arranging it all, the rep said that I'd be getting the 2ac.

Can I ask them for the Superhub 3 instead?

qasdfdsaq

16-11-2015 19:27

Re: Just got the SuperHub 3

Quote:

Originally Posted by Gavin-D (Post 35808209)

Anyone know why the SH3 have 2 phone sockets at the top?

For connecting a phone to.

SnoopZ

16-11-2015 19:28

Re: Just got the SuperHub 3

Quote:

Originally Posted by Sugnid (Post 35808270)

I've got my TV equipment arriving next Saturday, but when I was arranging it all, the rep said that I'd be getting the 2ac.

Can I ask them for the Superhub 3 instead?

No, as the SH2ac is the latest customer SH.

Ken W

16-11-2015 20:22

Re: Just got the SuperHub 3

Quote:

Originally Posted by qasdfdsaq (Post 35808272)

For connecting a phone to.

I believe it is for future use of VoIP.

Sugnid

16-11-2015 20:37

Re: Just got the SuperHub 3

Quote:

Originally Posted by SnoopZ (Post 35808273)

No, as the SH2ac is the latest customer SH.

So how did the OP manage to get one?

Horizon

16-11-2015 20:38

Re: Just got the SuperHub 3

Well, its certainly interesting that telephone sockets are on the SH3, but do we really believe VM are going to go down the VOIP route any time soon?

With VM about to charge even more for their line rental, why would they even consider VOIP at this stage when they can get money for old rope? (or, an old copper line as in this case)

Kushan

16-11-2015 20:47

Re: Just got the SuperHub 3

Quote:

Originally Posted by mmm (Post 35808221)

As someone who remembers Robin Walkers Cable modem troubleshooting guide and tools which I believe used snmp to get data from the modem (such as Terayon TJ210) - how would you now find out? The javascript web gui could use snmp like requests to obtain data?

This is how the WebUI actually works, it's a static page with Javascript calls to get the information to display on it. This is becoming more and more popular in web design and basically means that the hub has an API that can be hooked into (whether or not that API is publicly defined is another matter).

That said, the WebUI is currently a clumsy implementation of the above, you can look at the source code and it's fairly messy (even by Javascript standards).

SnoopZ

16-11-2015 20:53

Re: Just got the SuperHub 3

Quote:

Originally Posted by Sugnid (Post 35808293)

So how did the OP manage to get one?

You know I was thinking how I could answer this!

It is stupid I know but I can't as under NDA. :td:

jb66	16-11-2015 20:57

Re: Just got the SuperHub 3

Quote:

Originally Posted by Sugnid (Post 35808293)

So how did the OP manage to get one?

Because he got an engineer 200meg install not a quickstart

Sugnid

16-11-2015 21:34

Re: Just got the SuperHub 3

Quote:

Originally Posted by jb66 (Post 35808304)

Because he got an engineer 200meg install not a quickstart

Why should that make any difference if I request a SH3?

mmm	16-11-2015 21:47

Re: Just got the SuperHub 3

Quote:

Originally Posted by Kushan (Post 35808297)

That said, the WebUI is currently a clumsy implementation of the above, you can look at the source code and it's fairly messy (even by Javascript standards).

Yes, but are the snmp oids defined anywhere, or are they just device specific?

How do you know that

http://ntl250.lan/walk?oids=1.3.6.1....127.1.2.2.1.3;

gives you an upstream power multiplied by 10?

Code:

{

"1.3.6.1.2.1.10.127.1.2.2.1.3.2":"405",

"1":"Finish"

}

MUD_Wizard

16-11-2015 22:42

Re: Just got the SuperHub 3

Quote:

Originally Posted by mmm (Post 35808312)

Yes, but are the snmp oids defined anywhere, or are they just device specific?

They are standards based, defined in the appropriate RFC's.
Most are not device specific.

Quote:

Originally Posted by mmm (Post 35808312)

How do you know that

http://ntl250.lan/walk?oids=1.3.6.1....127.1.2.2.1.3;

gives you an upstream power multiplied by 10?

Code:

{

"1.3.6.1.2.1.10.127.1.2.2.1.3.2":"405",

"1":"Finish"

}

It's a well documented CISCO standard OID (which is not device specific):
http://tools.cisco.com/Support/SNMP/...itClicked=true

Which tells you the units are in tenths of a dBmV.

---------- Post added at 23:42 ---------- Previous post was at 23:29 ----------

Quote:

Originally Posted by Kushan (Post 35808297)

That said, the WebUI is currently a clumsy implementation of the above, you can look at the source code and it's fairly messy (even by Javascript standards).

Having read the complete Javascript source code many times I think Arris really wanted to obfuscate the code's workings.

jb66	17-11-2015 05:33

Re: Just got the SuperHub 3

Quote:

Originally Posted by Sugnid (Post 35808309)

Why should that make any difference if I request a SH3?

The SH3 isn't avalible on quickstart. It's engineer only install

Ignitionnet

17-11-2015 07:32

Re: Just got the SuperHub 3

Quote:

Originally Posted by Horizon (Post 35808295)

Saves being about the only people in the world to use that expensive siamese cable and saves having to install MSANs in the field and maintain/upgrade a telephony network.

I would imagine a fair part of Project Lightning will be VoIP only. A couple of bits already are - see Leicester Villages project.

mmm	17-11-2015 08:14

Re: Just got the SuperHub 3

Quote:

Originally Posted by MUD_Wizard (Post 35808317)

They are standards based, defined in the appropriate RFC's.
Most are not device specific.

It's a well documented CISCO standard OID (which is not device specific):
http://tools.cisco.com/Support/SNMP/...itClicked=true

Which tells you the units are in tenths of a dBmV.

---------- Post added at 23:42 ---------- Previous post was at 23:29 ----------

Thanks that calculator is very useful, but I suspect they have only implemented the functions they currently need, I couldn't find anything interesting, such as power for each individual upstream or error rates before/after correction.

Quote:

Having read the complete Javascript source code many times I think Arris really wanted to obfuscate the code's workings.

I think it just shows they use a design tool that spews out the compressed jquery stuff to reduce transfer bytes - just not intended to be human readable.

qasdfdsaq

17-11-2015 14:18

Re: Just got the SuperHub 3

Quote:

Originally Posted by mmm (Post 35808352)

I think it just shows they use a design tool that spews out the compressed jquery stuff to reduce transfer bytes - just not intended to be human readable.

Ah yes because a few bytes of uncompressed text makes such a huge difference on a gigabit LAN...

mmm	17-11-2015 14:44

Re: Just got the SuperHub 3

Quote:

Originally Posted by qasdfdsaq (Post 35808398)

Ah yes because a few bytes of uncompressed text makes such a huge difference on a gigabit LAN...

Believe me the speed of the local network is not a limiting factor... doesn't help that caching seems to be disabled and the same files are loaded multiple times (as seen by Google Chrome developer tools network analysis)...

MUD_Wizard

17-11-2015 21:08

Re: Just got the SuperHub 3

Quote:

Originally Posted by mmm (Post 35808352)

That's the idea ; that you don't find anything interesting.

Correctables and uncorrectables are there but accessed via a different stardardised OID.

You may think that there are very limited functions via SNMP from your viewpoint, but modern Arris models now employ public key cryptographic security to encrypt/decrypt most SNMP traffic outside the standard router status stuff. So most not as easy as just walking.

Getting past the authentication system is your first challenge.

Quote:

Originally Posted by mmm (Post 35808352)

I think it just shows they use a design tool that spews out the compressed jquery stuff to reduce transfer bytes - just not intended to be human readable.

No, you're looking at standard minified JQuery libraries, as used by most websites and hosted on the internet. The Arris code isn't minified and is hand-written. I wasn't talking about the standard libraries when I mentioned obfuscation. You haven't got that far yet.

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