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Virgin Media - Above Inflation Rises from 1st February
I am sure others are already aware but cannot see it mentioned (apologies if it has been).
We are about to be hit for another inflation busting rise of an average 5.4% according to MSE: http://www.moneysavingexpert.com/new...048.1402934389 Quote:
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Re: Virgin Media - Above Inflation Rises from 1st February
Sadly all these companies are at it and my advice is if you ain't happy phone them up to get a better deal and if that don't work then go elsewhere to get a better deal.
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Re: Virgin Media - Above Inflation Rises from 1st February
Thanks for this, now looking at latest bill to find savings ahead of February. They say every customer gets a letter, but I find that for some reason this house seems to get missed out with these letters.
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Re: Virgin Media - Above Inflation Rises from 1st February
These price increases are getting, quite frankly, grotesque, especially line rental and it's not just Virgin Media at it either. There is serious issues with the telecoms market in the UK that nobody seems willing to address, we pay quite a bit more than other EU countries.
We pay £45.99 a month for 200Mb and phone line, it'd be £40.99 but my mother who is the account holder refuses to use direct debit for anything so we get a £5 penalty which is grossly expensive. I'd expect some form of fee, other companies only seem to charge a couple of quid extra, £5 is a lot just to process a payment that likely doesn't cost them a thing to process. We get an £6 Loyalty discount on top of this so really we'd be paying £51.99. Not clear if 200Mb will be going up so it will at least be £1 more in February. |
Re: Virgin Media - Above Inflation Rises from 1st February
The more people that stop getting Tv from Vm and go with BB only has to have an impact on the cost of Tv for remaining customers.. Plus Free Bt sport for people on Tv Xl ? it never was going to be free . they should have offered it as a standalone add on.. thats another thing that feckled me off with Vm when i still had tv with them. i have no interest in watching live sport on tv but i was not offered a CHOICE. it was take it or leave it. leaving it meant downsizing my Tv package so in the end i did down size to no Tv at all.. Does it cost more to provide a landline than it did before ? don't think so .. Just another increase in the landline tax. of course the great thing with Vm is that the landline tax is avoidable if you should choose to not play that game :):)
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Re: Virgin Media - Above Inflation Rises from 1st February
If I downgrade and remove line rental at current price and 100meg bb and keep TV at xl I will only be £2 better off, 50 Meg down, loss of landline on xl
I think its unfair, forces to have bundle deals to get so like better deals but when get price hikes like this Now i know why when asking to get my 200meg speed boost they said yes at £5 extra as it would be this price increase. What I'd like to know those that don't go for the vivid 200 speedboost and stay on 152meg it would make no difference as the prices are going up, you'll be loosing out on speed as be paying the increased price. So those that don't except it, do they get a price decrease since they stay in the same speed or is it just contract renewal be benefit only??? Looking it that way the only choice is to upgrade to the 200 vivid from 152 and wait for the increase as by not doing so you're end up paying anyway if you don't. Line rental, maybe now they should give us free extras such as free call blocking, caller I'd, etc |
Re: Virgin Media - Above Inflation Rises from 1st February
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https://www.ziggo.nl/internet/vergelijken/ https://www5.unitymedia.de/privatkun...y-premium-200/ http://www.upc-cablecom.ch/en/internet/products/ http://www.movistar.es/particulares/...0mb?pid=tef-es Cablecom is a debatable one as incomes are markedly higher in Switzerland. I've left out many UPC territories as we can't really compare the prices we pay with those in Romania or Poland. |
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Re: Virgin Media - Above Inflation Rises from 1st February
Good post of what other countries pay, but don't forget we have the licence fee on top £12.12 per month...
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Re: Virgin Media - Above Inflation Rises from 1st February
The landline is becoming less of a necessity these days.
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Re: Virgin Media - Above Inflation Rises from 1st February
BT is now looking much cheaper for me for what I need would be under £50 a month with them instead of nearly £90 a month with VM, yes they don't have the same amount of channels but I only watch a select few which they have
Will phone the cancellation team once I get the letter, but unless they have some good deals I may be forced to move on, not something I want to do as I've had a very good service from them but this price rise is one step too far |
Re: Virgin Media - Above Inflation Rises from 1st February
I've been thinking about getting a Roku 4 box when it goes onsale, with NowTV and Freeview or Freesat,
I will be getting rid of my 3 Tivos and Landline, £17.99 a month is crazy for something I never use. My Line Rental Saver ends this month, as does my contract. So will just keep BB, going down to 70MB, I was ready to ditch them last year but this time I'm looking forward to it, and the savings. |
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Re: Virgin Media - Above Inflation Rises from 1st February
Well I was right with the month of the increase anyway.
http://www.cableforum.co.uk/board/35797384-post161.html All too predictable. A FREE broadband speed increase is always soon followed by a price rise. Has line rental saver gone up now, or won't it happen till February? |
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I seem to miss the increases until the year after, so I believe the increase will be in February. |
Re: Virgin Media - Above Inflation Rises from 1st February
When they say things are free for things you must remember nothing usually comes free in life...
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Re: Virgin Media - Above Inflation Rises from 1st February
I'm more than happy with my 70 meg , freeview virgin at 50p/mth & my android box with kodi on for my more... advanced TV viewing. I'm still of the view (don't kill me) that 100mg+ is more of a 'nice to have, rather than a need to have' then again I come from an era where I was doing well to get over 3k/sec, could rely on getting booted every hour & still pay around £300/mth for the privilege.
If I didn't have the super deluxe phone line I'd be paying under £40/mth, with it, I'm only averaging £45 or so. |
Re: Virgin Media - Above Inflation Rises from 1st February
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I just entered a new contract with VM a month or so ago. When i get the price rise letter, am i able to cancel my contract ? would i need to give them 30 days notice like they always seem to tell me before cancelling ? |
Re: Virgin Media - Above Inflation Rises from 1st February
These stats from Openreach illustrate nicely why prices are going up.
BT et al are hiding it in line rental and cross-subsidy with ADSL. |
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Re: Virgin Media - Above Inflation Rises from 1st February
Sounds like a cartel then.
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Re: Virgin Media - Above Inflation Rises from 1st February
Sky are rising prices from December 1st the rise affects line rental, calls and voicemail for broadband customers.
http://www.express.co.uk/life-style/...Jeremy-Darroch |
Re: Virgin Media - Above Inflation Rises from 1st February
Is that a surprise given that sheep usually follow sheep in raising their prices
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Re: Virgin Media - Above Inflation Rises from 1st February
Well I just renegotiated my package last month, guess I'll be doing that again shortly.
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Re: Virgin Media - Above Inflation Rises from 1st February
Has anyone phoned up since receiving a letter about the increase? have you had any good deals offered
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Re: Virgin Media - Above Inflation Rises from 1st February
Still got 28 days though from getting the letter
:) |
Re: Virgin Media - Above Inflation Rises from 1st February
I've put a poll up on the VMHD blog to see how unpopular the news of yet another price hike is with customers: http://vmhd.blogspot.co.uk/
From the emails I've received, this rise could well prove to be the final straw for a lot of loyal customers. |
Re: Virgin Media - Above Inflation Rises from 1st February
I'm sure people are thrilled at the prospect of paying more. I'm sure people will complain.
How many actually do something about it is of course quite different. I'm not sure how scientific or reliable a poll prefaced by: Quote:
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:eek:
Do VM send the notification by snail mail because their email can't be relied on? |
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p.s. £112 a month ! Is that the full adult package ? ;) |
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Re: Virgin Media - Above Inflation Rises from 1st February
Ring them... rang for my parents and actually got a price reduction without changing any services. This the day after their BB went up to 70mb!
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Re: Virgin Media - Above Inflation Rises from 1st February
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An error occurred during a connection to ebill2.virginmedia.com:443. Cannot communicate securely with peer: no common encryption algorithm(s). (Error code: ssl_error_no_cypher_overlap) An error box that takes at least a dozen tries to get rid of. Posted today also UK inflation rate remains negative The UK's inflation rate as measured by the Consumer Prices Index remained at -0.1% in October, figures show. So, just need to know when to contact VM either to cancel or haggle, any advice? Edit, the letter says you have until 31 December to change or cancel your package without paying any cancellation fees. |
Re: Virgin Media - Above Inflation Rises from 1st February
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I never got told at all. I am not sure if I should just ring up and can it because this area is rubbish. |
Re: Virgin Media - Above Inflation Rises from 1st February
I normally dread Christmas..... I put all my friends and family on mates rates way back, and they would moan like mad how expensive VM had become over Xmas diner. Fortunately they have all cancelled and gone to Sky or BT for a better deal.
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Re: Virgin Media - Above Inflation Rises from 1st February
Just got dreaded letter; £3.99 increase from February. It's like a merry-go-round at this time of the year. Last year I did manage to get a reduction, but I'm not even sure I can be bothered to ring them this year...(or at least my mood needs to improve before I do...)
I've been a customer through Nynex, Cable & Wireless, NTL and now Virgin Media - is it now time to fish in the competitors waters? I hate the line-rental charge. I actually have the damn thing plugged out to avoid all the nuisance calls. The people who I know and would want to get in touch with me have my mobile number. Is there anyway you can have the line-rental removed from your package? Also if you just want the bare minimum...i.e. cheapest broadband only, no TV, phone packages or extras how much would that be per month? |
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Re: Virgin Media - Above Inflation Rises from 1st February
Had my letter yesterday, a £4.99 a month rise here (currently on Mates Rates - XL TV/Phone/100MB BB - £47 per month plus Line Rental Saver covering the line). Will any of this rise be the line rental increase as I have the line rental saver? It is annoying that it doesn't tell you what elements of the package have actually gone up (not as annoying as, come February, a 20%+ rise in a year though :mad:!!).
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Phone them up, you can get the price down to less than the rise. |
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Re: Virgin Media - Above Inflation Rises from 1st February
I received a letter today that said my package is increasing by £5 per month in return for absolutely nothing as far as I can tell. They're taking the urine now and I will certainly be considering my options.
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Re: Virgin Media - Above Inflation Rises from 1st February
I'm still on the premier package not changed it yet so my price rise come Feb will make my bill around £89 a month.
It's a shame VM didn't do better deals on tv and BB as would love to drop the phone line but I guess the £17.99 a month goes back into the company for some fat cats wages |
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It'll be interesting to see if VM do actually let you go. I can't say I understand why a company would try and retain customers who regularly phone up to reduce their bill. ---------- Post added at 19:36 ---------- Previous post was at 19:34 ---------- Quote:
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Re: Virgin Media - Above Inflation Rises from 1st February
Maybe because the cost of reducing a bill by £5-£10 a month is better than losing the additional £50+ they would lose in the event the customer left.
In my case I am still on an old package haven't rang up to change yet but I pay £85 a month while the same package is £69. I'm out of contract now of course. Either way do you think I should still pay £85 while the same ppl are paying much less? |
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Re: Virgin Media - Above Inflation Rises from 1st February
Well if it costs £45 to provide a service to a £50 paying customer, a £8 discount will mean they are losing money.
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Re: Virgin Media - Above Inflation Rises from 1st February
Perhaps VM would rather keep you as a customer at around cost price than you tell everybody you are better off with a competitor and start a snowball effect of losing a lot of VM customers.
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I suspect there are far stronger arguments people have made to others as to why they should leave VM than complaining because VM won't further discount already discounted packages to the point of cost price. I don't think VM really want the TalkTalk market. TalkTalk's profit margin is wafer thin and certainly wouldn't cover the kind of CapEx VM and every other cable company have to invest. Far better, if feasible, that VM lower prices across the board and let people who aren't happy with what they are paying, even after being given discounts, and who they aren't making any money on go to the cheaper competition and enjoy a potentially inferior service. |
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Re: Virgin Media - Above Inflation Rises from 1st February
VM operate on the theory of inertia....they put prices up and most customers do nothing. What I don't understand is that after all these price rises the share price has slumped by 30% over the last 6 months.
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Re: Virgin Media - Above Inflation Rises from 1st February
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It would be be like running a University course that costs £30k per year to run based on a £9k fee. The standard metric is that it costs 6-7 times more to acquire a new customer than to retain an existing one. http://www.signalmind.com/infographi...s-vs-retaining |
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http://informitv.com/2015/11/05/virg...n-subscribers/ People are more ready to switch or downgrade their services than they used to be. Sky are launching a new box, far more advanced than anything VM have to offer. They may be good for Broadband, but VM have failed to develop the TV service. My Sinclair ZX Spectrum is faster than Tivo... A far more imaginative strategy would be to scrap line rental, and lay down the gauntlet to Sky/BT. Instead they're going for the trying to fleece the remaining customers. All they've offered lately are 'free' (ha ha !) BB speed upgrades, to speeds no ones got any use for anyway. |
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Sky/BT bury a fair amount of the cost of providing broadband into line rental, as do VM. VM aren't anywhere near profitable enough that they could just ditch that income. VM don't make much on the TV. Broadband is wildly variable in terms of profitability. Line rental helps mitigate both of those. They could make some savings migrating to VoIP but it would be a while before these could be realised all over the network. Have to get everyone onto VoIP first. Due to the amount of English language content Virgin Media UK and Ireland have the heaviest bandwidth users of the Liberty family. This has to come at a price. ---------- Post added at 00:24 ---------- Previous post was at 00:23 ---------- Quote:
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All my street is cabled but I'm the only cable customer; that's a lot VM are missing out on. Most are attracted by TV, which SKY lead on. VM lead on broadband but most have worked out they only need 10MB to do anything they could possibly want to do. |
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Re: Virgin Media - Above Inflation Rises from 1st February
My assumption is VM can move to packetcable VOIP services relatively easily (I assume this is what will happen anyway because it is common on other cable ISP's), the new modem has two telephone ports, I would guess they could also manufacture a voice gateway 'modem' with telephone port (possibly even with a battery for power outages) for people who just wanted a basic phone service and no internet service.
I'm certain this can be done and save money in the long run because from my experience the Virgin POTS system is not in the best of shape, it's had problems for years in this area and isn't reliable at all. Crossed line issues, dead line, outages every other month etc. VM's phone service isn't value for money anyway in my opinion. |
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---------- Post added at 13:05 ---------- Previous post was at 12:39 ---------- I think your all missing the point regarding line rental. VM use to do broadband and TV at £20 per month. that got scrapped and now BB and TV is more expensive than taking a triple....the question is why? and the answer can also probably explain why BB solo has gone up from £20 per month to now a staggering £30.50 a month in just under 3 years. Virgin want to announce to the stock market 'quad play customers' so they've priced their products to 'encourage' customers to take triples. Its nothing to do with marketing or what the customer wants.....its all about what they want to announce to the share holders.......Lord Simpson - Marconi spring to mind and the error of jumping on a band wagon. The band wagon being 'quad play' The other issue is VM thinks everyone wants 200mb broadband hence the high prices, and that's VM new product...... faster broadband how exciting. The reality is only a small proportion of customers want 200mb broadband, and I think you'll find that probably more than half would be more than happy with the 50MB connection........but guess what share holders don't want to here that either, so bundles are loaded so subscribers have to take XXL broadband. |
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Maybe have been better to continue the cancellation? I have also had to pay out for the Line Ental Saver despite it not being due until February to avoid the price rise. |
Re: Virgin Media - Above Inflation Rises from 1st February
I'm saving around £25 a month and have sky sports and sky movies free for 3 months the deals are certainly there you've just got to contact the right department be polite and see what they offer you
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Re: Virgin Media - Above Inflation Rises from 1st February
I called because I wanted to add movies in for Christmas and then reduce in New Year because of price rises. Guy said if adding movies in it would cancel the Sports discount that ended in April 2016. So switched us to a new package which sees us paying £68.24 a month for 9 months then it goes up to over £111 a month so need to drop stuff then to save money. But all in all an excellent deal.
Again, be polite when talking to them, don't call and demand money off. Being polite means they are more likely to help you find a way to save money on your bills. |
Re: Virgin Media - Above Inflation Rises from 1st February
It still irks that VM put bills up 10%, I'd only just agreed a deal for 18 months. My income won't go up 10%. Still got up to the end of the month to cancel.
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Wow it's wall to wall VM apologists here. My pension is linked to the Consumer Prices Index, so just over 1%, not 10%.
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and yes 10% is an unacceptable price rise |
Re: Virgin Media - Above Inflation Rises from 1st February
just got off the phone with them, called to question the price rise
ended up adding xl phone (from l) and sky movies for £4 less than i'm currently paying so pretty happy here |
Re: Virgin Media - Above Inflation Rises from 1st February
I'm calling later today to cancel the whole lot. Fed up with price rise after price rise. I don't use most of my services. Only need broadband and I don't see Virgin letting me cancel everything but that.
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I feel it is a hassle to move to another company, then you might not like it,
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noun [ mass noun ] a tendency to do nothing or to remain unchanged: |
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£3.99 rise here might be leaving
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I got offered what they described as a better deal but couldn't guarantee that there'd be another price rise in the next 12 months so I'm off. |
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The only thing they might have been trying to communicate is that it could work out cheaper to take the landline with the broadband rather than have standalone broadband. |
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