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-   -   £5 a month off if you agree to extend your contract. (https://www.cableforum.uk/board/showthread.php?t=33701669)

RichardCoulter 31-10-2015 19:22

£5 a month off if you agree to extend your contract.
 
Apparently, VM are in the process of contacting customers offering a discount to people who agree to be locked into another one year contract.

Has anybody here received an offer yet?

If not, would you participate in such an offer from them?

jcm193 31-10-2015 19:28

Re: £5 a month off if you agree to extend your contract.
 
Quote:

Originally Posted by RichardCoulter (Post 35805939)
Apparently, VM are in the process of contacting customers offering a discount to people who agree to be locked into another contract.

Has anybody here received an offer yet?

If not, would you participate in such an offer from them?

Surely if your willing to re-sign to virgin for an extended period of time your better off going through retentions to get a better deal than that.

RichardCoulter 31-10-2015 20:08

Re: £5 a month off if you agree to extend your contract.
 
Quote:

Originally Posted by jcm193 (Post 35805941)
Surely if your willing to re-sign to virgin for an extended period of time your better off going through retentions to get a better deal than that.

Good point, might be useful for those who don't like negotiating though.

jb66 31-10-2015 22:37

Re: £5 a month off if you agree to extend your contract.
 
Depends how much your service is? £5 off a £25 bill is a good deal but £5 off £130 may not be

johnholmes 31-10-2015 23:12

Re: £5 a month off if you agree to extend your contract.
 
Virgin are running scared over the new Sky set top box launch:

http://www.techradar.com/news/televi...it-be--1307880

Presumably Virgin plan to keep flogging the slow, old, knackered Tivo for the time being.

denphone 01-11-2015 05:15

Re: £5 a month off if you agree to extend your contract.
 
Why are they running scared?.

ozsat 01-11-2015 06:30

Re: £5 a month off if you agree to extend your contract.
 
I have found that when I call them up to do a package change - or virtually anything - they seem to recheck and often offer some form of discount.

My mother called them to get her V box upgraded to a VHD box - and they offered her TiVo instead at 26p less per month.

johnholmes 01-11-2015 10:13

Re: £5 a month off if you agree to extend your contract.
 
Quote:

Originally Posted by denphone (Post 35805972)
Why are they running scared?.

Virgin's Tivo is slow and knackered. Hence Virgin are scared of Sky, who are going to the next generation (and lets face it, knowing Sky, their new box will be amazing).

Stephen 01-11-2015 10:45

Re: £5 a month off if you agree to extend your contract.
 
Quote:

Originally Posted by johnholmes (Post 35805963)
Virgin are running scared over the new Sky set top box launch:

http://www.techradar.com/news/televi...it-be--1307880

Presumably Virgin plan to keep flogging the slow, old, knackered Tivo for the time being.

VM are not running scared at all, no where in that article does it mention VM.

Its also not clear what exactly it is Sky are launching, could be a new box or another new streaming service.

TiVo is a great product and I for one could not managed without it and would never switch to Sky. Mine is most certainly not slow or knackered at all.

Yes the hardware could do with a refresh perhaps with a bigger HDD but the software is great and costantly being improved.

denphone 01-11-2015 10:50

Re: £5 a month off if you agree to extend your contract.
 
Quote:

Originally Posted by Stephen (Post 35805994)
VM are not running scared at all, no where in that article does it mention VM.

Its also not clear what exactly it is Sky are launching, could be a new box or another new streaming service.

TiVo is a great product and I for one could not managed without it and would never switch to Sky. Mine is most certainly not slow or knackered at all.

Yes the hardware could do with a refresh perhaps with a bigger HDD but the software is great and costantly being improved.

+1

muppetman11 01-11-2015 11:42

Re: £5 a month off if you agree to extend your contract.
 
Quote:

Originally Posted by Stephen (Post 35805994)
VM are not running scared at all, no where in that article does it mention VM.

Its also not clear what exactly it is Sky are launching, could be a new box or another new streaming service.

TiVo is a great product and I for one could not managed without it and would never switch to Sky. Mine is most certainly not slow or knackered at all.

Yes the hardware could do with a refresh perhaps with a bigger HDD but the software is great and costantly being improved.

Sorry to state the bleeding obvious but they already have a streaming service it's called Now TV. They also stream content via Sky Go for Sky customers.

Gavin78 01-11-2015 13:24

Re: £5 a month off if you agree to extend your contract.
 
My Tivo works just fine the only thing it could do with is faster menus

Stephen 01-11-2015 15:18

Re: £5 a month off if you agree to extend your contract.
 
Quote:

Originally Posted by muppetman11 (Post 35805999)
Sorry to state the bleeding obvious but they already have a streaming service it's called Now TV. They also stream content via Sky Go for Sky customers.

Sorry to state but I did say 'another' new streaming service or new stb.

Pay attention :dunce:

muppetman11 01-11-2015 16:02

Re: £5 a month off if you agree to extend your contract.
 
Quote:

Originally Posted by Stephen (Post 35806020)
Sorry to state but I did say 'another' new streaming service or new stb.

Pay attention :dunce:

Being that it's a Sky invitation I'm pretty sure it'll be a Sky product , the streaming service (Now TV) is a completely separate service. The video mentions Sky+ so I'd say it's safe to say its either some kind of new STB software with more advanced functionality or a new STB. I'd imagine it will include the ability to view PVR recordings on mobile/tablet devices.

Sky (Satellite) and Now TV are aimed at completely different types of customers.

jb66 01-11-2015 16:17

Re: £5 a month off if you agree to extend your contract.
 
Hopefully they bring a new hub out too, that thing is awful

muppetman11 01-11-2015 16:28

Re: £5 a month off if you agree to extend your contract.
 
Agreed a replacement is now needed , all its main competitors offer routers with the latest features.

The Sky hub doesn't offer dual band.

heero_yuy 01-11-2015 16:32

Re: £5 a month off if you agree to extend your contract.
 
We've been out of contract for a while but it would need a better discount than that to get us shackled back in. Free line rental for example.

denphone 01-11-2015 17:13

Re: £5 a month off if you agree to extend your contract.
 
Quote:

Originally Posted by heero_yuy (Post 35806032)
We've been out of contract for a while but it would need a better discount than that to get us shackled back in. Free line rental for example.

If you think you are going to get free line rental old boy then you are living on Planet Zarg.

nashville 01-11-2015 18:18

Re: £5 a month off if you agree to extend your contract.
 
If you keep the package that you are happy with £5 0ff is a good deal to me , You know you are staying anyway ;)

SnoopZ 01-11-2015 18:32

Re: £5 a month off if you agree to extend your contract.
 
Quote:

Originally Posted by nashville (Post 35806053)
If you keep the package that you are happy with £5 0ff is a good deal to me , You know you are staying anyway ;)

Or you phoneup after you're out of contract and get £30-40 knocked off your monthly bill, atleast that is what i have been lead to believe, will try it soon.

greeninferno 01-11-2015 18:35

Re: £5 a month off if you agree to extend your contract.
 
Quote:

Originally Posted by denphone (Post 35806037)
If you think you are going to get free line rental old boy then you are living on Planet Zarg.

some people are getting deals worth way more then free line rental.

denphone 01-11-2015 18:43

Re: £5 a month off if you agree to extend your contract.
 
Quote:

Originally Posted by greeninferno (Post 35806056)
some people are getting deals worth way more then free line rental.

To me and many others that's pretty unfair on the loyal customer IMO.

passingbat 01-11-2015 22:13

Re: £5 a month off if you agree to extend your contract.
 
Quote:

Originally Posted by denphone (Post 35806058)
To me and many others that's pretty unfair on the loyal customer IMO.


It's the world we live in today Den; bartering! I'm not really keen on it myself.

But as a long term customer, I feel I have the right to point that out, and ask if there is any discount available because of it; and I usually get some discount (not in the line rental price region, but then I don't have pay TV) I never threaten to leave or use any such tactics.

Do you not get any loyalty discount at all Den?

djfunkdup 01-11-2015 22:56

Re: £5 a month off if you agree to extend your contract.
 
Quote:

Originally Posted by denphone (Post 35806037)
If you think you are going to get free line rental old boy then you are living on Planet Zarg.

When i recently moved to standalone broadband i got offered a free phone line with weeknd calls and £1.75 a mnth as well off my standalone broadband price if i took the phone as well as the broadband.. i declined as i was adamant that i only wanted bb from vm ..

But they do offer free phones lines/rental and give you a couple of quid as well when you tell them you dont want/need phone from them anymore .

i do agree with you though the system seams to be very unfair . there should be set prices for each package and a loyality discount applied after 4 years as an example

denphone 02-11-2015 06:03

Re: £5 a month off if you agree to extend your contract.
 
Quote:

Originally Posted by passingbat (Post 35806083)
It's the world we live in today Den; bartering! I'm not really keen on it myself.

But as a long term customer, I feel I have the right to point that out, and ask if there is any discount available because of it; and I usually get some discount (not in the line rental price region, but then I don't have pay TV) I never threaten to leave or use any such tactics.

Do you not get any loyalty discount at all Den?

We get a small loyalty discount but nothing like some.

We are not jealous as such but we do think the strategy is unfair to the more loyal customer in our book but we certainly won't be moving as we have always had bar one or two faults over the years a very good service.

Ignitionnet 02-11-2015 12:25

Re: £5 a month off if you agree to extend your contract.
 
Probably Sky's version of the Foxtel IQ3, with 4k support, coming soon. They share a lot of hardware.

JPAC 02-11-2015 13:48

Re: £5 a month off if you agree to extend your contract.
 
Quote:

Originally Posted by djfunkdup (Post 35806086)
When i recently moved to standalone broadband i got offered a free phone line with weeknd calls and £1.75 a mnth as well off my standalone broadband price if i took the phone as well as the broadband.. i declined as i was adamant that i only wanted bb from vm ..

But they do offer free phones lines/rental and give you a couple of quid as well when you tell them you dont want/need phone from them anymore .

i do agree with you though the system seams to be very unfair . there should be set prices for each package and a loyality discount applied after 4 years as an example

In my experience, it's more costly to reduce VM services. I wanted to remove TV but VM said it would cost me more because I would lose my loyalty discount. I suspect that's a lie but you get a different answer from each VM CSA. They want you on a bundle because they can rake in more on costly calls and that the minimum TV package has less channels than Freeview, so to get a decent selection you have to pay more. :td:

passingbat 02-11-2015 22:19

Re: £5 a month off if you agree to extend your contract.
 
Quote:

Originally Posted by JPAC (Post 35806127)
In my experience, it's more costly to reduce VM services. I wanted to remove TV but VM said it would cost me more because I would lose my loyalty discount. I suspect that's a lie but you get a different answer from each VM CSA. They want you on a bundle because they can rake in more on costly calls and that the minimum TV package has less channels than Freeview, so to get a decent selection you have to pay more. :td:

I suspect it's also to make the TV subscription figures look better. And they probably hope that you will spot a show on the EPG that will tempt you to up your subscription.

Personally, I don't care what the reason is; the free M TV deal works well for me.

RichardCoulter 03-11-2015 22:45

Re: £5 a month off if you agree to extend your contract.
 
Quote:

Originally Posted by passingbat (Post 35806202)
I suspect it's also to make the TV subscription figures look better. And they probably hope that you will spot a show on the EPG that will tempt you to up your subscription.

Personally, I don't care what the reason is; the free M TV deal works well for me.

Can I ask how you managed to get onto the M package? If I decide to take a TiVo i'd want to downgrade to M. After looking on the VM website, the lowest option is M+ and, IIRC, the M pack is no longer advertised and now mainly used as a retention tool.

nashville 03-11-2015 23:48

Re: £5 a month off if you agree to extend your contract.
 
I have Freesat as my main TV, but I have Virgin Medium M. in the bedroom, .

Chad 08-11-2015 21:49

Re: £5 a month off if you agree to extend your contract.
 
Quote:

Originally Posted by RichardCoulter (Post 35805939)
Apparently, VM are in the process of contacting customers offering a discount to people who agree to be locked into another one year contract.

Has anybody here received an offer yet?

If not, would you participate in such an offer from them?

SKY have a similar offer on the go at the moment. The offer as far as I'm aware is available to all SKY customers via the SKY customer home page.

"Get 25% off your Sky TV subscription for the next 10 months when you sign up for another 12 months."

It's not a bad deal if your currently paying full price for SKY. The Family Bundle plus SKY Sports and SKY Movies costs £70.50 per month. If you agree to a new contract your monthly instalment for 10 months will go down to £52.87, a saving of £17.63 each month.

The TV subscription market is great at the moment for consumers.

RichardCoulter 09-11-2015 15:18

Re: £5 a month off if you agree to extend your contract.
 
Quote:

Originally Posted by nashville (Post 35806338)
I have Freesat as my main TV, but I have Virgin Medium M. in the bedroom, .

Which would you say gives you the better choice of channels?

Gavin-D 09-11-2015 15:24

Re: £5 a month off if you agree to extend your contract.
 
Has anyone actually received a letter about this offer?

jcm193 09-11-2015 16:07

Re: £5 a month off if you agree to extend your contract.
 
Quote:

Originally Posted by Chad (Post 35807002)
SKY have a similar offer on the go at the moment. The offer as far as I'm aware is available to all SKY customers via the SKY customer home page.

"Get 25% off your Sky TV subscription for the next 10 months when you sign up for another 12 months."

It's not a bad deal if your currently paying full price for SKY. The Family Bundle plus SKY Sports and SKY Movies costs £70.50 per month. If you agree to a new contract your monthly instalment for 10 months will go down to £52.87, a saving of £17.63 each month.

The TV subscription market is great at the moment for consumers.

I think the best route is via retentions if your happy to continue/extend with virgin if you have sky and your out of contract with sky i would recommended giving them 30 days notice you may well get a 50% off for 12 months on your mysky account

RichardCoulter 09-11-2015 16:29

Re: £5 a month off if you agree to extend your contract.
 
Quote:

Originally Posted by Gavin-D (Post 35807062)
Has anyone actually received a letter about this offer?

I know of only one person so far, which prompted me to start this thread. It's interesting that nobody has thus far said that they have received this offer. Perhaps it's only a limited trial at the moment??

Chad 10-11-2015 20:05

Re: £5 a month off if you agree to extend your contract.
 
Quote:

Originally Posted by jcm193 (Post 35807069)
I think the best route is via retentions if your happy to continue/extend with virgin if you have sky and your out of contract with sky i would recommended giving them 30 days notice you may well get a 50% off for 12 months on your mysky account

Yeah that's pretty much my intention. Not paid full price ever to SKY. Joined SKY on a 50% off deal. After 12 months I cancelled and got an offer to come back on another 50% off deal. Cancelled that after 12 months too and got 60% off for a year. Deal runs out in 2 months time. Must have saved over £1200 over the past 36 months.


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