Can't access GUI
 

Trying 192.168.0.1 and I get "the web page isn't available."

I am in modem mode, with a router attached.

I'm being dull I expect but how can I access settings?

Thanks

Re: Can't access GUI
 

192.168.100.1

Re: Can't access GUI
 

Thanks.

My wireless signal is still guff. I need to get a superhub 2. Or another provider.

Re: Can't access GUI
 

Or your own router.

Re: Can't access GUI
 

Got one of those. Paid £110 for it, and I don't get wireless 10 metres away from it.

Re: Can't access GUI
 

What did you get? I'd be extremely surprised if your router is inferior to the SH1, plus it also implies that your issue is environmental and a SH2 won't help much.

Re: Can't access GUI
 

Asus rt n66u. Latest Melrin firmware.

There are other threads on this, so apologies if I'm clogging up the board, but I refuse to believe that a mid terrace house has too much going on to get a decent signal from one room to the next. I can live with 20Mb for most of my devices. It's just the downloading speed that suffers.

I have to take the laptop from one part of the house abd sit it next to the router if I want to downlad somethign at the speed I pay for.

Re: Can't access GUI
 

I does depend on what the internal walls are made of. Our being a Victorian terrace just has one brick thickness on the internal walls plus the plaster. This comes to being 5 inches thick. I know some modern walls have metallic insulation on the internal walls and that would really screw the wifi. I can get 2.5 GHZ reception reasonably well 60 feet away at the bottom of the garden but 5GhZ cant get through 2 walls to the garden.

This is an ASUS RT-AC66U running Merlin. As an example in the same room my Samsung S5 gets 160Mbit/sec.

Re: Can't access GUI
 

Probably got chicken wire in me walls.

Re: Can't access GUI
 

Sounds like you need 1 of these! :D

http://www.cableforum.co.uk/board/at...1&d=1441276500

Re: Can't access GUI
 

How would that help?

Re: Can't access GUI
 

That is a very decent router, which implies that the issue is local to yourself. What I'm saying is, a SH2 isn't going to fix your problem. Have you tried using Wifi-analyser (Android app) to see what's going on around you? Also have you created a separate network for 5Ghz to ensure you're connecting to that? If there is wireless congestion, switching to 5Ghz can be a good place to start.

Re: Can't access GUI
 

Yes. Very little. 1 other network from a neighbour with faint signal. I have the channel selected to Auto

I have both 2.4 and 5 Ghz networks. The 5Ghz works well from about 4 metres away from the router, then is no better than the 2.4Ghz signal elsewhere. It's next to useless though as I don't have anyd evices 4 m away from the router.

As mentioned in another thread, when I test speed with my S3 smartphone, the maximum I get is 35Mb/s. Yet I did the same at a mate's house and I got 70Mb/s on his superhub2.

Tonight, I am going to try using superhub only. No modem mode. If I still get 1/5th of what I am paying for then I am going to ring retentions. The problem simply can't be "my house". Can it?

Re: Can't access GUI
 

Wireless uses unlicensed spectrum. It could be anything. VM have no control over it and no obligation to do anything about it.

Re: Can't access GUI
 

Sure. But anoher company might be willing to help me a bit more. All I have got so far is Indian people hanging up on me.

Re: Can't access GUI
 

Short of professional wireless surveyors, there's nothing any ISP can do for you that you can't do yourself in 5 minutes, and have probably tried already.

Re: Can't access GUI
 

Have you tried wired connections? IF you're getting slow speeds wired, then Virgin can take a deeper look at it but if the problem is wireless, then no other ISP is going to be able to do anything as it's beyond their control. The most they'll do is fiddle with your wireless channel settings.

On that note, don't leave it on "auto", manually test the channels yourself. There's a good chance that there's just a lot of wireless interference nearby - which can be caused by a lot of stuff, not just other wireless networks (which means it won't show up on any wifi analysis app and means any "auto" configuration won't be able to detect it either). You only need to test 3 channels on 2.4Ghz - 1, 6 and 11, don't bother testing the rest. See if one is significantly better than the others.

Same for the 5Ghz, try the different channels and see what difference you get. However, only do any of this after you've tested wired.

Re: Can't access GUI
 

Good idea. I'll test wired speeds on both superhub mode and modem mode and post results later.

Re: Can't access GUI
 

FINALLY, someone gets it.

But then you don't listen to yourself :(

Most non-wifi sources of interference won't be nicely aligned on 20Mhz 1-6-11 boundaries.

Re: Can't access GUI
 

No, but unless he sees a significant difference between say 1 and 11, there's almost no point in checking the rest :(

Re: Can't access GUI
 

So, Checking a wired connection between a PC and the router gives a nice 160Mb connection. More than what I pay for. Fantastic.

This I guess, confirms all suspicions that it is my gaff / other interference that is to blame for poor wireless?

Channel 6 works best by the way. About 8Mb/s faster than 1 or 11. So I left it on that. I'm now getting about 38Mbs. Whilst I'm happy with that for browsing, it's still disappointing that it seems this is the maximum wireless speed in the house.

Re: Can't access GUI
 

Feel free to experiment with channels around 6, then. However you are right, whatever the issue is, it's not Virgin's domain to fix and you'll have the same problem with other ISP's. There are plenty of other options you can fiddle with on the router, such as channel width and that kind of thing.

What about 5Ghz? Have you tried checking those channels for variance?

Re: Can't access GUI
 

You might want to have a look at https://play.google.com/store/apps/d....wifi.analyzer (if you have an android phone) - give you an idea of what's going on around you. Not sure how accurate it is but might give an indication.

Re: Can't access GUI
 

Is there any cheap way of detecting other radio interference? I am thinking especially of cordless phones and wireless keyboards and mice?

Re: Can't access GUI
 

Yes but the cost is brains.

Re: Can't access GUI
 

Use an AM/MW radio tuned to 612Khz although this is mainly used to find sources of REIN or SHINE.

Re: Can't access GUI
 

I wouldn't bother trying to buy specialised equipment to detect interference. Ultimately, it makes no difference, all you can do is change wireless channels and test until you get the best result you can.

If you detect interference, great - but you probably can't do **** about it, so you're still going to have to just change channels until you find one that works best.

Re: Can't access GUI
 

Usually that's 14.

Re: Can't access GUI
 

I use Wifi analyzer to tell me which channels others are using in your area, although a certain member he will say otherwise. But this does work.

I've used it to help family and friends wifi issues.

---------- Post added at 22:47 ---------- Previous post was at 22:46 ----------

i didn't see this post, but thats the one, I believe Apple has the same, but as I'm anit apple I cannot say for sure.

---------- Post added at 22:50 ---------- Previous post was at 22:47 ----------

Example of the Channels scan.

https://www.cableforum.co.uk/images/...2015/09/15.jpg

Re: Can't access GUI
 

It works, but it will only show you other wireless networks. The 2.4ghz spectrum is unlicensed, which means all kinds of things use it - Bluetooth, Baby monitors, some home automation systems, hell even some Microwaves produce interference in this frequence range - and none of that will show up. Don't get me wrong, it's a great app and I use it myself, but it is not the be-all and end-all, you're still better off checking different channels all the same.

Re: Can't access GUI
 

And even then it won't show all wireless networks. Anyone can hide a wireless network with this one simple trick. Even the Superhub can do it.

I've told him this about five times already but he refuses to listen.

Re: Can't access GUI
 

Plus - it's a total merrygoround. Everyone is doing the same, rebooting, resetting and thus if you can see three more different 2.4GHz SSIDs, eventualy each one ends up in the same boat as before. And that's without the microwave oven buggeration factor and mobile phone hotspot beacons.

Re: Can't access GUI
 

Not disagreeing with your general point, but I think the app does still show up networks with a hidden SSID. It just shows a MAC address on top of it. Unless you're talking about something different.

Re: Can't access GUI
 

Depends on the method of "hiding". In some simple cases, yes. It also depends on whether the phone/wireless driver reports blank ESSIDs correctly.