Problems log into my VM web mail it sends to Gmail
 

Log into my Virgin Web mail account and it goes to my Virgin Web mail then I get a message "sign in to Gmail"
Is any one else having this problem?

What is the problem?

Re: Problems log into my VM web mail it sends to Gmail
 

As far a I know, Virgin Mail runs on Gmail, and has for years.

Re: Problems log into my VM web mail it sends to Gmail
 

Yea must be sort of problem. When I sign in to virgin mail, for a few seconds its on virgin mail then suddenly jumps to my gmail account

Re: Problems log into my VM web mail it sends to Gmail
 

Just logged into email account ending in @ntlworld.com. When I hover on the email address in top right hand corner it says Google Account *****@ntlworld.com

but no message about signing in.

Just sent an email with no problems

Re: Problems log into my VM web mail it sends to Gmail
 

Same problem here, pressing back arrow eventually gets me into view mail.

Re: Problems log into my VM web mail it sends to Gmail
 

Been happening to me for a few days now though intermittent.

Also when viewing messages it sometimes goes into Google.

Re: Problems log into my VM web mail it sends to Gmail
 

Message found in service status

There is a fault disruption.
When customers click on the Webmail link on VM Homepage, they are redirected to Google Mail. To resolve this please clear cache and cookies and re-open browser.
Fault Reported on 03:03PM Monday 13 July
We have identified the problem and an engineer is on their way.
Fault reference:
F003783216
Estimated Fix time :
12:05PM
Wednesday 15 July

Re: Problems log into my VM web mail it sends to Gmail
 

That's going to change, they're switching back to their own mail service over the next 3 months.

Re: Problems log into my VM web mail it sends to Gmail
 

I hate the webmail interface. Last time I used it was to amend the spam filter that was quaranteening perfectly good mail at Google towers.

Normally I let Thunderbird handle the interfaces to the servers.

Re: Problems log into my VM web mail it sends to Gmail
 

I think gmail's web interface is one of the best web interfaces around. I much prefer it over outlook (desktop or web).

Re: Problems log into my VM web mail it sends to Gmail
 

Well I suppose if you're comparing cow dung to sheep dung....:D

Re: Problems log into my VM web mail it sends to Gmail
 

Well that is one way of putting it.:D

Re: Problems log into my VM web mail it sends to Gmail
 

True enough, as an email client Outlook is terrible, but as an exchange client it's sadly one of the better ones.

However, I stand by that gmail's web interface is the best web interface of them all :)

Re: Problems log into my VM web mail it sends to Gmail
 

I'm glad it satisfies your expectations.:erm:

So, how to create a white list to let incorrectly blocked mail through?

No help, no way that I can see apart from switching off the filters. I spent ages going through all the options.

Bleeding useless. It's so clunky. And slow. And it looks like (a word we're not allowed to use)

Re: Problems log into my VM web mail it sends to Gmail
 

Erm. there's an option in filters to "Never send it to spam". That's it. You can then whitelist via whatever criteria you want.

https://www.cableforum.co.uk/images/...2015/07/13.png

Or disable the spam filtering completely by matching "is:spam". That's not so obvious but it's well known.

I don't find it slow or clunky at all. It's faster than any desktop client I've ever tried (including thunderbird), especially with the amount of email I have.

I stand by my point, though - name me a single better web interface :)

Re: Problems log into my VM web mail it sends to Gmail
 

Thank you. It was rather well hidden. I couldn't find it.

Re: Problems log into my VM web mail it sends to Gmail
 

It's all right. I suspect a lot of people's dislike for gmail comes from being used to how desktop clients work - folders, whitelists, rules, etc.

Gmail is all labels and filters. I would argue this is much more powerful but takes some getting used to.