Engineer chat about 152++ speeds
 

Had an engineer out today to diagnose my superhub 1 which was losing LAN both wired and wifi and needing regular resets (probably the 21 clients! talk about the digital age).

The end verdict was that the Router part of the Hub was borked and I ended up with a SH2.

While talking about speeds etc he said quite categorically that there is another speed increase in the pipeline that would see my 152 upped to around 300 in the next few (or more) months.

Is this Engineer BS softsell (which isn't needed, i am a sap for tech) or feasible?

Just wondered. To be honest my connection has reached a stage now where blooming fast and blooming faster are pretty much indistinguishable anyway and the main limiting factor is actually how fast the web host can serve it to me!

So has anyone else heard any "rumblings"?

++++++++++++

Just noticed my post count.... I don't want to talk anymore or I will ruin my "Lucky" number

Re: Engineer chat about 152++ speeds
 

Re: Engineer chat about 152++ speeds
 

The next speed increase is subject to much dicussion. I recently received a survey from VM that mention 200Mbps service so take what you will from that. Going from 152 to 200 hardly seems like a big enough increase for Virgin to wave their willy around, so perhaps 50/100/152 becoming 100/200/300 is a possibility. However, who knows.

Re: Engineer chat about 152++ speeds
 

That didn't stop them going from 100 to 120, or 120 to 152.

Re: Engineer chat about 152++ speeds
 

I believe that would be because both of those involved the lower tiers getting a significant speed increase - 30 becoming 60, 10/20 becoming 30 and then 30/60 becoming 50/100. Relatively speaking, that was a fair jump. You're not wrong though, even if there is a small increase, Virgin will still do the willy-waving.

I remember there being significantly more press with the great doubling than the "supercharge" or whatever they billed the 50/100/150 at.

Re: Engineer chat about 152++ speeds
 

Techncians waffling again, not sure why they do this

Re: Engineer chat about 152++ speeds
 

In this case presumably because it's true :)

Re: Engineer chat about 152++ speeds
 

Will virgin at some point go faster? Yes

Everything else is guesswork

Re: Engineer chat about 152++ speeds
 

Personally I couldn't care less about headline speeds.

I want reliability of connection, internet speeds that actually relate to those advertised and a TV anywhere app that works on not just Apple and a handful of Android devices.

Oh and world peace (which will probably happen before Virgin do the above!)

Re: Engineer chat about 152++ speeds
 

Not this time - ask around.

Re: Engineer chat about 152++ speeds
 

Coming soon....

Re: Engineer chat about 152++ speeds
 

I have a planned month for it :angel:

Soon-ish for sure!

Re: Engineer chat about 152++ speeds
 

Has it got an "R" in it? ;)

Re: Engineer chat about 152++ speeds
 

Talk about hedging your bets!

Re: Engineer chat about 152++ speeds
 

Still wouldn't be surprised if it happened in August as a resut.

Re: Engineer chat about 152++ speeds
 

yeah, the sad thing is that after all this hype and excitement most of us are probably looking at mid-next year before we see the upgrade. They haven't even announced it yet and when they do they'll make it sound like the release is imminent but it will only be a few selected areas around summer time. They'll release a rollout plan making it look like most areas will be done just before or just after xmas and then we'll all be hit with delays and push backs it will end up being june-september 2016. I am not being pessimistic, it is just the way it always has been. I am very excited about the prospect of having 20/15 or 30/20 but if even VM announce it tomorrow, it is still a long way off.

Re: Engineer chat about 152++ speeds
 

I can honestly say I'm not that excited about another downstream upgrade. 150 or 300 for me is really the difference of a few seconds most of the time. I can't remember the last time I had to wait more than 10mins for something to download right now. When I have, it's usually because the server I'm downloading from is congested, so doubling my speed isn't going to make a huge amount of difference.

I'll be more excited about increased upload speeds. Double that and I'll jizz my knickers.

Re: Engineer chat about 152++ speeds
 

50/100/300? Seems legit.

I'd be happy with 50 right now, only way I can get more than 12Mbps is on 4G.

Re: Engineer chat about 152++ speeds
 

I think I'd also be a lot happier if VM kept ahead of the curve with localised congestion issues too.. there do seem to be more than usual creeping through now, if the community forum is anything to go by.

Re: Engineer chat about 152++ speeds
 

There is more of this generally - I'm on my second BT Wholesale congestion issue in 9 months, TalkTalk are having some capacity issues and even Hyperoptic are struggling a bit.

You can, however, feel happier. The same upgrades that will allow 300Mb will also relieve the congestion which is part of the reason why you might have seen an uptick in the complaints, these upgrades aren't superquick in some areas.

Bandwidth usage is growing 50-60% per year, sometimes capacity falls behind especially on cable networks where adding it can be tricky. Of course the ideal is to have no capacity issues at all but it's running at perhaps 2-3% of customers having issues, no more, these just happen to be pretty vocal and with the community forum being there their issues get a wider audience.

Re: Engineer chat about 152++ speeds
 

Unfortunately, it seems to be part of being human that we are less likely to mention anything about any service we get if the service is what we are expecting and paying for, but are more likely to complain (on any medium) when the service falls short of our expectations.

Look at any forums. How many people do you see coming online and just saying they are getting a service they are happy with. The number is a fraction of the number of people that post complaining about their service, even though the number of customers complaining may actually be a fraction of the number who are happy with their service.

Re: Engineer chat about 152++ speeds
 

One of the most fundamental mantras of the service business... One unhappy customer will tell ten times as many people as a happy one.

Re: Engineer chat about 152++ speeds
 

Bet you as soon as people find out about it, if there area needs upgrades first they will still complain to disconnects, who will then bump them up to the new speed with no concern about the impact on other users in that area. :mad:

Re: Engineer chat about 152++ speeds
 

Haha. Well given it'll need new CPE they may struggle with that a bit :)

The simple solution is to leave absolutely no option for them to bump people up without the extra channels and higher modulations in place. No 'go ahead' from capacity planning no upgrades in that area - full stop. This is doable on ICOMS.

The issue before was selling the stuff to new customers before uplifts had been completed. Just not doing that this time around will help a ton.

Re: Engineer chat about 152++ speeds
 

One can only hope that is the case. Might raise that idea at work ;)

Re: Engineer chat about 152++ speeds
 

An area that hasn't had the necessary upgrades would be laid to waste by one newsgroup monkey who had been prematurely upgraded.

The capacity upgrades should be rolled out quite rapidly this year both as preparation for future tiers and to relieve congestion, with any release of new tiers delayed as needed if the extra capacity gets eaten or traffic rises faster than expected.

Re: Engineer chat about 152++ speeds
 

I was betting on December +/- 3 months? or knowing Virgin Dec + 4 months! :p

Re: Engineer chat about 152++ speeds
 

Still not seeing a year mentioned.

Re: Engineer chat about 152++ speeds
 

2069

Re: Engineer chat about 152++ speeds
 

1337

Re: Engineer chat about 152++ speeds
 

The year we make contact.

Re: Engineer chat about 152++ speeds
 

1997?

Re: Engineer chat about 152++ speeds
 

lets just hope the Enterprise comes back to save us