The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Well as the title suggests it is as bad as the first.
I am an ex employee of virgin.
I worked on the telco and ethernet networks carrying out maintenance.

Yesterday I received the new hub2ac and I am not at all surprised about its poor performance.

As a connection for 50mbps it would be fine, However this being said it performs well on 50mbps on a wireless connection at 2.4ghz.
The 5.0ghz cannot go above 50, My bandwidth is set to 100mbps DL.

On an ethernet connection it can only handle between 20 and 40mbps, which is pretty poor considering its hard-wired, as is most of the equipment in my workroom.

Upon speaking to an old friend from the operations centre, my area has some utilisation issues that would only affect the local area.

This old friend has also stated that the 2ac is as bad if not worse than the hub 1 or 2.

So, What I am getting to is.

Virgin media released the superhub 1 whilst netgear were still beta testing!.
They rolled out the hub 1 to above 2500 unsuspecting customers in the first month.
One of the main problems that hub 1 had was the wireless signal would keep dropping as the firmware was full of bugs.
On ethernet the hub 1 would be fine.

Upon me being made redundant, vm rolled out the hub2, I am uncertain of any bugs within the hub2 apart from a slow startup and slow dns resolution so i wont cover that.

So on the the new fabulous fandabbydoseytastic hub2ac.

Upon unboxing you get the hub itself a psu and a plastic spanner.
No cheap and cheerful ethernet leads or crappy software to install.

So it goes online takes its time to aquire the network signals, then it downloads new firmware.

So I put in into modem mode ready for my cisco gateway to connect.

All goes well apart from the download speeds.

15mbps on install, this ups to around 40 about 6 hours later.

I give tech support a call and they seem shocked to be speaking to a ex engineer.
They want me to download their software so they can take over my pc :td::td: , I tell them not a chance.

So they ask me to plug direct to the modem which gives the same speed.

They then book and engineer to attend and then cancel because there is a fault in the area, I call the operations dept and they say the network is running with no known faults.

I call them today and they tell me the following.

There is a bug on the firmware with the hub2ac, we are working with netgear to get this resolved which we hope to be in the next few weeks!

So they didnt learn from the hub1, they didnt learn from the hub2.

I may just have to revert to a hub1 as a modem.

Get this.

The 5.0ghz light on the front of the device was pulsating even though it was in modem mode, they have no reason for this and say it should only have 3 lights on the front panel.

Will keep you updated but i have as always, my utter doubts

Andy

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

IM getting 160 on my hub AC, I agree the SH1 is pants, but I think you have been fed some BS about the AC, ive installed almost 100 and never heard of this phenomenon

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

hmm, strange.
what area are you in?
could just be a problem with the node in my area

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

What on EARTH is a node?

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

I agree the Superhub 1 was pretty awful but the Superhub 2 has been almost perfect for me. Both wired and wireless.

I am a former VM employee too and was part of the first beta test trials for the SH1 and SH2. At the time I had the SH1 about 8 months before its release and saw very little in the way of problems with it.

Wasn't till it rolled out on the network to customers that the issues started to appear.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

No issues with my SH2ac.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Dot, why the heck do you post?

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

it is like a toad but it is nocturnal

I don't think so because your use of the correct terminology is appalling......


really? If VM really let you loose on their network I would assume you would know that their cpe offerings have been good for 400mbits for the last couple of years

Bit of a contradiction going on. Is there an area fault or is it because the shub can only do 40mbits?

Really? He can't be paying much attention then

It's magic

Because they are probably wondering why somebody who is supposed to know what they are talking is ringing them

Great, so that rules the routing half of the shub out

If somebody has cancelled the tech there will be a registered fault in the area (which may or may not be directly associated with your symptoms)

Lies

They did actually. Shub1 was an absolute disaster but I'll give them credit, they learned from their mistakes for the most part and shub2 has been a million times better. I haven't seen any of the stupid rookie mistakes in shub2 that were in shub1.



Is it just me or does anyone else think telford or nuttehbutteh have signed up for a new account? I feel like I am doing a qas by ripping the post apart and multi-quoting it but as I was reading through it I just want to :banghead: It is that bad he is actually making me defend VM. Kushan will be proud of me :hugs:

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Just to be contrary, I received the new hub2ac yesterday and was really quite surprised about how well it performs.

Got a good 5GHz connection on my Nexus7 in a few seconds and 2.4GHz on my phone within a minute. The ethernet link took a bit longer with several devices on my network needing a reboot. Changed all the passwords, switched over to modem mode and linked it through my router (mostly to be able to control DNS servers), the ThinkBroadband speedtester reported a wired connection speed of >53Mb/s.

It'll be interesting to see how the local network holds up when the university students all return in a fortnight but trading up from 20Mb/s will save me a quid a month for a much faster connection.

I've no experience with network engineering and have never worked for an ISP - just your average befuddled middle-aged pillock - so I guess I must be doing something wrong...

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

It's all good. Although the shub's still lack what we would class as "fundamental" features for which VM have their reasons for, shub2 stepped up big time for wireless performance and stability and shub2ac grows on that. VM have realised that they can't afford to drop the ball when it comes to wireless because pretty much every single networked device is wireless these days so if your router has pants wireless, for all intents and purposes, the whole property loses their internet connection.

As with everything, you will get the odd one or two shubs which are genuinely faulty and need replacing but as a whole, each model/variant is getting better and better and this is substantiated by all the positive feedback we have had on the forum by the multiple wireless speed tests users have been performing.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Actually, there IS a known bug on the SH2ac

It affects people using 10/100 Megabit Ethernet cards rather than 10/1000/1000 Megabit and results in connection speeds of from 2-40 Megabit instead of the 90'ish it should. I'm not sure if the fix for this has been found and pushed through to users yet.

However, if someone who was supposed to be a tech still uses such outdated equipment I do have to wonder what he's playing at.

Anyway, rather than randomly assuming...well every possibility OP, have you checked simple stuff like your power levels and network log to see if the Sh2ac can tell you if there's anything on the network side, aside from utilisation at fault?

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

V1.01.09 hasn't hit production yet but at least one report indicates that particular one has been fixed?

Perhaps we're starting to understand the otherwise redundant "redundancy" comment? ;)

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

thanks for that, I really appreciate quality sarcasm and that has made me lol big time :D

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Ah, good to hear that bug is in the process of being squished.

I suppose when the initial firmware was created it was assumed people using 152Mb would have Ethernet connections capable and forgot to test "legacy" Ethernet capabilities.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Somewhat lacklustre Netgear QA/QC then?.........Well it should have been running on Internal Beta's several months before limited public Beta so surprised their sample size was so small that nobody apparently picked it up previously?

But before I get a snottygram from Trials Manager, I should point out that VM/Netgear responded at least 2 months quicker than I thought they ever would, which is very commendable (imho) and shows they are taking the trial/pilot very seriously and rolling out fixes quite impressively! So well done VM!

Or more cynically I suspect Marketing/Sales have already set a 4Q release date that they have to a achieve - whatever coding resource, development/new products have to throw at it? ;)

Nevertheless, I'm really impressed with the VM response on the current trials, it's magnitudes better than previous ones..... still won't be perfect but point is that there's serious effort to listen,investigate, resolve & achieve and I think they're getting there!

.....that said some will always be working to a hidden agenda and attempt to blindly denigrate any new initiative from VM! Curious that they hardly ever have the technical aptitude to support it with any evidential hands-on data though?.... ;)

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

No problems here with 2AC

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

That you've noticed/found yet! ;)

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Your description of the SH2ac doesn't accord with my experience. I has behaved perfectly for me in both router and modem mode and continues to do so on the v1.01.09 trial firmware.

The 5GHz WiFi light being on in modem mode might suggest a dud device. Is that still the case?

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

The 'phenomenon' he's moaning about is that he has an area utilization problem and is blaming it on the modem.

In related news, I bought a new car but the petrol is costing more than it did ten years ago! I only paid 60p a litre back then now it's £1.60! It's obviously my car's fault. This car is crap.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

I have the Superhub 2ac on 152mbps fibre.

I struggle to get over 25mbps wired reliably on known good equipment.

I have a Realtek RTL8168B/8111B PCI-E Gigabit Ethernet Adapter on a Gigabyte EP35C-DS3R (Socket 775) mobo

I have tried all the driver settings I can think of but Windows 7 x64 still reckons my link speed is 100mbps

My Realtek driver version is 7.88.617.2014 dated 17/06/2014 and it is a Realtek Signed Driver

On the Router I have a flashing orange LED and on a the PC end it's a solid green and flashing orange LED.

My wireless is 160mbps d/l

This is dodgy Router firmware.

To humour Virgin I have ordered a CAT6 cable and a PCI-e x1 Gigabit NIC but I am convinced it will make no difference.

Seems to me that there is an issue with certain NIC chipsets and some / all of these Router's firmware.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

what cable are you using atm? Cat5e can handle 1gbit no problem. VM talk out of their arse when it comes to this kind of thing. When they forced a shub1 on me a few years ago my speed tests went from a rock solid 49.xxmbits on my vmng300 (50mbit tier) to 35mbits on the shub (100mbit tier) and all tech support (UK) had to say was that although my pc was showing as being connected at 1gbit to the shub, it might not actually be connected at 1gbit and Windows ins reporting it incorrectly. :doh:

As much as I would love to blame this on the shub, I think the issue is with the realtek drivers. I have seen this problem mentioned at least twice before last year and it took a bit of trial ad error to get it fixed. I am pretty sure the peeps ended up having to use slightly older unsigned drivers in order to fix the problem which isn't really the way you want to go.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

There is a firmware update being trialled at the moment v1.01.09 that is supposed to cure the 100 meg phenomenon. I could reproduce the phenomenon on my Realtek GBE Family PCI-E controller if I set the controller speed to 100 meg. There was no issue in my case of the SH2ac detecting the wrong settin when it was set to 1 Gig.

On balance I'd guess that this particular reported phenomenon has been cured in v1.01.09 which now correctly punts 100 meg when the NIC is set to 100 meg.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

I have a sh2ac. Its performs great.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

I've the Superhub 2ac and works great specially on 5ghz I get 140meg on WiFi on my smartphone and 161 on lan.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

waiting for seph

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Some readers have been seeking the same answer from similar asinine postings on other forum websites? :(
The only conclusion so far, is it's a feeble attempt to go viral....... :roll eyes:

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

I don't think the SH2AC is as bad as the 1st SH. Yes I have had issues with it and now on my 4th 2AC but being in the trail I expect it to have issues. My current 4th one seems to be fine and wifi is great on it as long as it keeps working.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

An interesting report from Smittie. The SH2ac seems to be split (not evenly though) between those like me whose device has been totally trouble free and those like Smittie whose SH2ac has died. I sense in the VM Forums a higher proportion than the SH2.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Is there a correlation between SH2ac's that are dying and those running in router mode?

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

My sense is YES - but I can't confirm this.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

there is a few issues with the ac version , but mine has been fine...
some wired issues but Ive had none at all. teething problems nothing to worry about

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

The issues it has will all be solved including the lockup. That's all I can say without getting into trouble due to a NDA. Mine failed in 3 different ways.
1 Locked up at boot FLOD. 2 was DOA and wifi never worked (faulty unit) and 3 locked up at boot with just a red power led. Interestingly I have still got my original (first) SH2 from the trials and its rock solid so I expected the ac to be the same as its running nearly the same hardware. Same DOCSIS chip. The Intel puma 5. The sh1 used a Broadcom DOCSIS chip and was fine in modem mode.
By the way the FLOD sh2ac was in modem mode. Current sh2ac is in router mode.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

I think you broke the NDA with that info for sure.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Who cares about the nda. you wont get arrested

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Professional people, taken into confidence, respect that privileged position.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Pretty sure VM do and pretty sure that anyone who posts stuff they shouldn't, will lose the privilege of being able to test stuff going forward.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

the nda is overrated piece of ////
its a silly policing tactic that's oh so zzzz
The nda is nt relevant to the ac as any1 can get an ac now so ....____ to the nda
yes
the nda!

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Nothing in my post has broke the NDA and what I posted is public and talked about on the forums over at vm. Now if I posted what caused the issue then I would be in trouble hence why I only said it will be fixed nothing more.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

...then, with your attitude, that places you at the chav end of professionalism.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

I have an opinion on the nda others have another. that's fine/
BUT I agree with the above as ive studied the nda and that info didn't break anything.
As usual, people jump in not even knowing what the vm nda is or facts.

typical

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

I think the NDA is a joke, once virgin started handing these things out to customers there shouldnt be one

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

...so you must be a current trialist of the 2ac and privy to its nda?

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

exactly my point.
I got an ac hub start of sep and people going on about the nda.
Balls 2 it.

---------- Post added at 17:00 ---------- Previous post was at 16:58 ----------

oh rob rob rob.. if u wish to call me a chav you continue.
il swing it for you 2 get an ac hub..
only if you say please
Nda..lol

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Typical of what?

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

A dinnae want a 2ac. Ma 2 works aw right as ave nay ac devices anywa.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

GT is not part of the trials. He has a AC as part of the public pilot and thus is not under any NDA.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

The above is correct.although joking aside I had to jump through some hoops and pay to get it. I have now 7 devices on AC so .again seriously...it getting me 150+ all around my house .
Its really a good piece of kit .vm have done the damage here,, just teething issues, they will deal with them soon

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

So the consensus is that the sh2ac is better than the sh1 :)

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

More....the sh1 is a waste of space, wireless.
The sh2 is much better all around and dual band same time...
but the ac is on another level.
all based on having all three.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Reasonable, Intelligent people.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

The sh2ac is the best isp router until 2015 sep when bt comes out with the new router on 802.11???

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

What i have noticed is i had to go back to my SH2 because of a faulty SH2ac and my download monitor was saying i was getting 100mbit from newsgroups, however downloading using my replacement SH2ac i always get around 107mbit.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

BT already had an 802.11ac router well before VM did.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

I know that.. I mean as in above AC.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Then you know VM does not have the best ISP router.

You're welcome to try build an 802.11ad router if you'd like. Nobody's going to use it though.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

wont have to be AD... ad is so , yesterday. But.... the best isp is the sh2ac . it mod edit on the bt ac router as I used both.. BT. B who.. I only deal with 152mbps, which bt will probably get in 2020

please don't try to bypass the swear filter.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

BT are planning 1Gbps in late 2015/2016.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Bt have claimed a lot and provided 300mbps to a small number of people..
some of the users on virgin media broadband forums have ideas on this.
apcyberax / ignition ...well that's when they are not busy crying to mods.lol

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

a theory of mine.
An internet forum is not a social circle. take heed and get out more

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Bless.......

In other breaking news, rain is wet, bears defecate in aforested areas, and the Il Papa is a member of the Diocese of Rome.....

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Now that the issues have been found and the upcoming fixes for them once it's released fully it should be as solid as the Superhub 2. My current sh2ac has lasted longer then any of the last 3 I had.

The SH 1 though the wifi was bad (that was down to the rubbish a antennas inside it. Yep I pulled one apart with VMs permission of corse) it worked great wired and even better in modem mode. The Broadcom DOCSIS chip was fine. The rest was not. It also had memory shortage issues to the point firmware was set to delete all logs on successful connection to the CMTS.

---------- Post added at 23:44 ---------- Previous post was at 23:23 ----------

As far as I know the NDA now only covers the firmware but I need to check that.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

I don't have the BT ac router , but I know people whom have had it as VM is not available there or they prefer bt ( god knows why..vm got a bad rep in some areas for utilization).

From the info they have given me, the sh2ac seems better performing...example...

range on 2.4ghz on sh2ac is better according to them & on 5ghz ac, they state same thing. range...
I don't know if its to do with the bt antennas as I havnt got HH.

I have 7 devices at home with AC but iv only tested 4 at length..all at 25-30 metres with two walls...and getting 161 wired..
these are averages based on 10 tests on different days..

Samsung s4: 149mbps
Samsung s5 :147mbps
apple mac book pro: 155mbps
sony vaio (usb ac adapter £15): 141mbps

Im using it on 1.3gbps mode with router downstairs. nothing is wired here at all but I never ever get less than 145 wired..... good area for that...



Samsung s4:
Samsung s4

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Is the Sony on win 8.1. I expect any apple device to do good even my old 2006 imac gets 160 wired with the 2ac.
Edit and on 5ghz it does 160Mb

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

How about leaving what happens on other forums there?

*Sigh*

---------- Post added at 14:15 ---------- Previous post was at 14:12 ----------

BT are trialing 1Gb downstream on their FTTP network this calendar or financial year, unsure which.

They will be trialling G.fast 1Gb aggregated (so upstream + downstream = 1Gb) over copper 2015/2016.

Neither is getting a widespread rollout any time soon unless something very disruptive happens to the UK broadband market. People are too addicted to cheap/free broadband and the idea of paying more for better if they don't absolutely need it is anathema to most.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

i have been thinking about getting BT Infinity for the upload and load balencing the 2 connections.

Something about 228 Down and 32 up makes me happy :)

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

I forget who warned me off doing that - If I've read you correctly, AP, you're thinking of bonding VM & FTTC or did you really mean load balancing?

Bonding the two seems likely to me to produce oodd results owing to different routing etc. Igni will know all about that sort of risk, I reckon.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

the risk of bonding the two together is not that bad. it only will have an effect if you use qam320 on FEC ceb scales

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Seph Never tested it myself but i know someone did it a few years ago.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

It can have some interesting effects when certain issues happen.

Don't really have problems with jitter as flows stick to whichever connection they start on.

Depends what you use to bond them I guess. I can't recommend the hardware I use as it won't reliably handle the throughput requirements of a 152Mb VM service and a full rate Infinity FTTC service, doesn't have the CPU.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

I'd use PFSense running on a Rackmount server with Multi core CPU and Lots of ram.

Would just add a a new dual or tri network card to give more ports.

PF sense can bond/load balance.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Please explain - especially the QAM320.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

I am very tired of the behaviour of several posters in this thread.

Let me be quite clear here.
I dont care what happens on other forums, only what members do on this forum.

Take your issues with other forums elswhere.
Any more childish reports or posts and I will suspend ALL the members involved.
I dont have the time or patience to start picking out who did what, where, when or why.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Oh the memories there i used to use Digiguide many years ago on windows XP (maybe even before) with my Snapstream DVR i built.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

I just use a conked out 6-year-old old laptop with a broken screen to run pfsense. Never been above 20% CPU or RAM usage, so that seems a bit overkill.

Could have added a £15 USB gigabit NIC but figured it'd be easier just to run multiple VLANs over the onboard card. No disadvantage at least while internet connections are nowhere near 500Mbps.

I'd be interested in what the peak throughput of the SH2AC is in AC mode. The BT HH5 seems to cap out at about 430Mbps but that's with a 2-stream client card and 210Mbps on a mobile phone.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Top AC Speeds... I might be able to find that out for you. Let me ask the question :)

As for the USB network on pfsense. Not sure if the driver support would be there.

When i did run PFSense i ran it on a dell server in a VMWare VM so it wasn't as much of a waste.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Thanks.

Indeed if you already have a running machine then of course the added costs are negligible, I just wouldn't be running a full rack server just for pfsense :) Laptops are, after all, designed around power efficiency hence using 1/10th the idle power of even a fairly efficient previous-gen rack server.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

I got given a slap on the wrists for saying I've been installing them to new customers and had no issues, decided to leave the community forum after that

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Since you're not a subby then more likely a "tap-on-on-the-shoulder" considering it was common knowledge in Brighton from before 20th July!

That said it demonstrates the ludicrous absurdity of running a forum "Beta" that almost immediately is overlapped by a "pilot" which is itself is totally negated by a release for top tier new customers...!!

Clearly New Products Development were out-manouvered by VM Marketing who had a "set-in-stone" 4Q GA release date! :rolleyes:

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Or maybe it was QA who was outmaneuvered.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Does anyone know when the know issue with the hub will be fixed (can only get a max of 40mbps download on a wired connection when using a 100mbps NIC). All I get off VM is the usual 'watch this space' and we all know this could mean months/years lol

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

I wouldnt expect them to fix it tbh. Gigabit nics have been the norm for years and with the way internet conbections are going (100mbits+), patching something to support low speeds sounds backwards. You would be bettee off investing £10 in a gigabit usb adapter.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

I hear what your saying GM, but surely they should inform their customers about these limitations before lumbering them with a peice of kit that they can't get the best out of.

In all honesty I'll probably pick myself up a new NIC as some point but it would be nice to get what I'm actually paying for.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

I'd be surprised if they didn't fix it. It's still a fault of the equipment, it's still preventing the customer from getting the speeds they should be getting. Okay, so they won't get 152Mbit speeds but what about 100mbit? What if they're paying for that and only able to hit 40mbit? Why should they pay more because Virgin's equipment is faulty? I'd be expecting a rolling credit on my bill until the issue was fixed, personally.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

My point exactly, and I have had such a credit applied. The customer service advisor was speechless when I asked for a credit as everyone that had been fobbed off with 'it's a known issue and we're fixing it' had just accepted it.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Perhaps you should tell Dell that their currently marketed laptops aren't meeting "the norm". http://www.dell.com/uk/p/inspiron-15...?ref=PD_Family

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Maybe Dell think that laptops aren't plugged into Ethernet that often .. that or they are just very miserly

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

The 100Mb nic issues will get fixed. That's all I can say and I believe was posted by another tester in is thread.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

....I sincerely hope that's a typo. There's no excuse for not bundling gigabit ethernet these days, even on a laptop. IF your argument is that laptops tend to be on wireless, then why bother with an ethernet port at all?

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Test by person with AC hardware.
Not my tests

Range: 8-10 Meters (1 floor and 1 wall)
RSSI: -60dBm
Reported link speed: 975Mbps (3x3 80MHz ac)

TCP throughput - 310Mbps
UDP throughput - 444Mbps

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

'the norm' does not mean every laptop everywhere, after all what do you expect from Dell's low-end economy range?

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Haha. That's ACe.

Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st
 

Interesting, thanks. I wonder what client he's using, that's about 40% slower than on a BT Home Hub 5 even with a 2x2 card. It's also a lot slower than Intel's fairly crappy 1st-gen 2x2 AC chips, which is unexpected...