Anyone else having problems with Spotify streaming tonight?
 

Keeps stopping every 10 seconds. Some songs don't play at all.

On my other link and via a VPN on VM it works. Could someone else test it please?

Thanks

Re: Anyone else having problems with Spotify streaming tonight?
 

No. I don't have a VM connection.

Re: Anyone else having problems with Spotify streaming tonight?
 

I was going to test it for you but I don't use it and I don't like installing software which I don't use and signing up for accounts etc

Re: Anyone else having problems with Spotify streaming tonight?
 

Gees, the support on this forum is immense,legendary,laughable etc.

Rock on!

Re: Anyone else having problems with Spotify streaming tonight?
 

But you don't need support otherwise you would be on the VM forum rather than here.

As you have access via a VPN then you don't have a problem that needs support.

Re: Anyone else having problems with Spotify streaming tonight?
 

well said Rom Doll

Re: Anyone else having problems with Spotify streaming tonight?
 

But this isn't the offical VM support forums.

Re: Anyone else having problems with Spotify streaming tonight?
 

Glad you recognised her!:)

Re: Anyone else having problems with Spotify streaming tonight?
 

I think he's asking for emotional support, after all, lack of Spotify service can be devastating to the soul.

Re: Anyone else having problems with Spotify streaming tonight?
 

well you know what that means then...................:ghugs:

Re: Anyone else having problems with Spotify streaming tonight?
 

Ah I see - so my question is denied because of no apparent reason but the thousands of other threads here which have had support are fine.

Makes perfect sense, sorry if I don't fit in the club.. never mind

Re: Anyone else having problems with Spotify streaming tonight?
 

are you on any medication? In order for somebody to fulfil your request three criteria have to be met:

a) they have to be a member of this forum
b) they have to use spotify
c) ideally they have to reside in your area so their traffic is routed along the same network segment

how many people do you think that applies to?

Re: Anyone else having problems with Spotify streaming tonight?
 

Go cry somewhere else dude.

Re: Anyone else having problems with Spotify streaming tonight?
 

In fairness to NuttehButteh, people post threads quite regularly about other services having issues, like Youtube and such. Just because none of us use Spotify doesn't make it any less valid a query, especially as he's already done some testing and found that it seems to be ok outside of Virgin's network but inside it, it's having issues. That seems like a perfectly valid and legitimate thing to investigate and there's no real harm in asking if anyone else was having the same thing.

This is, quite frankly, an utterly pointless and useless post. It doesn't contribute to the thread in any way, shape or form. Sorry, General, I've got a lot of respect for you and you're normally one of the more helpful people on this forum but think of how many threads would be derailed if everyone posted that they don't have anything to contribute to it.

See above. Not very nice, not helpful.

Of course NuttehButteh, what people are saying is correct as well - this isn't an official forum and support isn't guaranteed, so getting upset when nobody can help isn't productive either - it doesn't look like anyone else here uses Spotify, so your best bet is either spotify's forums or the official VM ones.

Re: Anyone else having problems with Spotify streaming tonight?
 

and nobody said it wasn't a legitimate question nor has been criticised for the nature of the request


not really, given his immature behaviour and reaction to the lack of responses, I think my post was perfectly reasonable otherwise he would be bleating that people were ignoring him. My subsequent post reinforces my initial explanation regarding my personal circumstances and provides some insight to the op as to why assistance to his problem has been minimal.

Re: Anyone else having problems with Spotify streaming tonight?
 

I agree wholeheartedly. I'm rather upset at how unhelpful the replies in the technical forums can be at times. If you have nothing useful to offer please don't post..However some patience is required when asking for help..I'm sure there would have been an answer eventually.

---------- Post added at 11:04 ---------- Previous post was at 11:03 ----------

The rule of thumb should be if you have no useful advice don't post.

Re: Anyone else having problems with Spotify streaming tonight?
 

...but your post was the 2nd reply in the thread, after pip?

Re: Anyone else having problems with Spotify streaming tonight?
 

exactly, and I would have accepted some criticism for it (although I still think, in a round about way, it conveyed that people might not be willing to install an app just to help him) had there been no further activity in the thread but given the ops response I think it was perfectly valid as it provides addresses his concerns. The analogy is this:

We go and bomb somewhere like Afghanistan because we say they have VMDs. We then find the WMDs but you moan saying why did you bomb them when you didn't know where they were. I say our initial course of action was perfectly justified because we did find WMDs. If we didn't, they you can dish out all the criticism you want.

Yes my post might have sounded a bit pointless but the op's subsequent behaviour has actually made it perfectly valid so he has brought it on himself.

Re: Anyone else having problems with Spotify streaming tonight?
 

You know what, you need to take a good long hard look at what you actually posted and realise that it is you, not him that created the situation.

Your post along with the initial reply added nothing to the thread, in fact it actually detracted because instead of offering to help, you basically said "I would help but I can't be bothered".

Given the lack of positive response, and as pointed out, posting what you did for little reason other to either add +1 to your post count or to wind up the OP is going to get a negative response.

I don't blame the OP for being frustrated given the responses here. If you cannot offer direct help, either try to offer indirect help using relevant resources or do not post at all.

Your analogy is pointless and irrelevant and your attitude of trying to justify your behaviour instead of just apologising is rather grating.

Re: Anyone else having problems with Spotify streaming tonight?
 

Sounds a bit like Post Hoc justification - you seem to be saying that things he did after you posted justified your post, even though he hadn't done them yet....

Re: Anyone else having problems with Spotify streaming tonight?
 

thanks, that is what I was trying to get across. Like I said, I had my reasons for my initial post and you can argue the toss as to whether it was right or wrong, but given his attitude and behaviour, the post was justified as a pre-justification to his accusations. I think this is the first time in my life when I have inadvertently pre-empted something.

---------- Post added at 12:57 ---------- Previous post was at 12:55 ----------

I don't apologise for other people's narrow-mindedness and failure to accurately analyse a situation

Re: Anyone else having problems with Spotify streaming tonight?
 

Sorry, Maximus, you fired the first shot and it was unwarranted. Anything that happens after that doesn't justify it, it still shouldn't have happened.

Re: Anyone else having problems with Spotify streaming tonight?
 

After 3 days, I am going to attempt to answer the question, though after all the irrelevance above I suspect the person with the query has given up on this forum.

On my TiVo and phone, Spotify is working perfectly this afternoon, though I suspect it was on a computer the fault was found. If so, I have been no more help than the other posts, though hopefully more positive than some!

Re: Anyone else having problems with Spotify streaming tonight?
 

Thanks Oli for your reply. It was on a new tablet which I had just bought as well as my PC. I tried on Mobile but I don't have the TV service. It just fixed itself after a few days.

The VM support forum only seems to have replies where they ask you to check levels and then send out engineers with some excuse. Based on the fact everything else works and I get full speed all the time I didn't think it was my machine but I did a complete re-format as well and that didn't help.

I am amazed at how this General person can state he is pre judging my reply. But I am not going to get into a discussion about it.

Kushan Maggie and Hugh etc, thank you for adding your comments. I've read this forum for years and seen many threads where someone has asked a simple question and people have dissected it down to the actual brass routes and then gone off into technical spin about it - Based on that I deemed this to be the best place to ask. Clearly I was wrong and lesson learnt.

As for the "music and soul" comment - Yes, and you have a problem with that? I am not a computer person I bet that person is very into their tech and it's a big part of their life - Do I call them a sad person for it? No. I am a DJ on one of the biggest radio networks in the UK, Music is as big a part of my life as tech is to most of you. Why I justify it I don't know.

Anyway it's sorted and based on my back up ADSL line I have found a permanent way to resolve my problem. Leave virgin, which you will all be glad to hear because it means as a non customer i shouldn't really be on here.

Oh, but wait a minute..

Re: Anyone else having problems with Spotify streaming tonight?
 

Glad that your issue has been sorted NuttehButteh.:)

Re: Anyone else having problems with Spotify streaming tonight?
 

Looking at the date you posted this thread, I can't say I was experiencing any issues then (Virgin 50Mb and Macbook), however I did experience an issue yesterday where a song would play and stop after ten seconds or so, however I fear this is because my Macbook is long overdue a restart! :sleep:

I remember when Virgin Media launched their big spotify offer a while back there was a lot of issues and there was a big thread of complaints about it on the official forum, it was eventually fixed after a few weeks of Virgin Media denying the issue!

Re: Anyone else having problems with Spotify streaming tonight?
 

That's what I had but also the songs wouldn't start. Spotify as you probably know downloaded the whole song and caches it every time it's new. So cleared my cache and it still wouldn't do it. I didn't have time to listen to Spotify yesterday.

Whilst I appreciate all machines are different in the way they are operated I have a Imac.

---------- Post added at 21:26 ---------- Previous post was at 21:22 ----------

You won't even apologise for your stinking attitude and rudeness. But as you appear to be so far up yourself then I am really not surprised as clearly you think you are above the rest of the human race, which you aren't.

This is my one and only reply to you.

Re: Anyone else having problems with Spotify streaming tonight?
 

I think your question was just as reasonable as many of those posted here. I am suprised by the replies you received .. I can see why you see a clique playing out here. Some of the replies were poor and unwarranted.

Please don't let this put you off, if you need help with problems when using the VM service do post again. I am sure there are a lot of people that will try and help.

As for Spotify over VM, my son has Spotify Premium and he never has issues streaming live and downloading for offline use. This is on a variety of devices: Android, Mac's, PC's etc.

---------- Post added at 22:27 ---------- Previous post was at 22:09 ----------

He did not say this was an official forum nor did he say this is a VM support forum. He was just pi**ed at the useless replies he got from a post to a forum that (I assume) he thought had a good reputation for helping people.

Re: Anyone else having problems with Spotify streaming tonight?
 

I didn't mean to imply that he said this was an official forum, just that as it's not an official forum, there's absolutely no guarantee of help (i.e. if nobody on the forum uses the same services, chances are nobody's going to be able to do anything), whereas via Virgin's official support they may be more willing/able to check things.

As you say though, the responses given were not helpful and in fact very disrespectful. I can only hope NuttehButteh doesn't allow the actions of a few to taint the whole site.

Re: Anyone else having problems with Spotify streaming tonight?
 

excuse me a second :sick: Why is everyone defending his childish behaviour. If you think a forum is pants because don't reply to your post then you just leave and don't come back, you don't need to go making childish posts in all the other threads and trying to blame for it and saying I instigated the whole thing is pathetic.

Re: Anyone else having problems with Spotify streaming tonight?
 

Of course not.

Re: Anyone else having problems with Spotify streaming tonight?
 

Re: Anyone else having problems with Spotify streaming tonight?
 

Thanks for the reply.

It does seem to have cleared up now. I don't use the stations connection for my Ipad so I use my home connection to sync Spotify. Sometimes It has problems doing that. I have checked with Spotify on their forums, they say there is no issue although a few people have posted. As I said before I have tested this on another provider's line so I know it's not the music service.

From doing a Google search I did see this has been a problem before - tech is not perfect it's built by people and we are far from that, occasional problems are therefore excused but I wanted to ask anyway

I know I only pay £39 a month, But I don't set the prices and people still expect everything to work regardless of price. It's more than my other line but 3x faster so that's the added bonus. And I truly believe cable is the future of all the speed upgrades we will see in our lifetimes.

The studio I work in has a massive internet connection, (10Gbps I think) which is has to as all the music distribution is digital and also because we run webstreams and a TV channel as well as all the station's computers etc. So I wish I could use it!

---------- Post added at 23:51 ---------- Previous post was at 23:46 ----------

:eeek: :Yes:

Re: Anyone else having problems with Spotify streaming tonight?
 

True fibre optic is the way to go for connection speeds. That is what your studio's connection will be. Horrendously expensive for us commoners ATM but the future is bright.

1Gb is currently possible over Openreach copper but not available, there would have to be a fibre node on every telephone pole, so again horrendously expensive ATM.

Re: Anyone else having problems with Spotify streaming tonight?
 

However it's still worth mentioning that even the likes of Google have been known to transfer large amounts of data by literally mailing a bunch of hard drives.

Re: Anyone else having problems with Spotify streaming tonight?
 

I checked with the studio manager it's a 10gbps line but it's gifted from 4 of the advertisers in return for always free stuff, a fair compromise

We can only wish for this - However I do think VM will always be on top. I know my FTTC line is also the same sort of setup, Exchange, cab, pole me? and VM is headend,street cab, me? In any case my FTTC is dependant on about 700M in line length. The VM cab ( currrently open with black thick cables visable but protected by a wall/bush) is at the bottom of my steps.

With respect to everyone please don't launch into a full on tech explanation, I don't understand it so please just a yes or a no and a dumbed down version :)

Anyhoo I have now posted on the virgin forums because I have it again today. :(

Re: Anyone else having problems with Spotify streaming tonight?
 

In terms of basic connections, you're not far off - both Virgin and BT use Fibre up to a node of some kind, then copper afterwards. In terms of FTTC versus older ADSL, the node part is just futher along the line. The reason Virgin has an advantage is that their copper is shielded (coaxial) versus a regular copper phone line that isn't - so the length alone can be much greater on Virgin's. As far as I understand, not all of Virgin's cabs are actually the fibre end node and in fact can be daisy-chained from other cabs using the same coaxial cable.

After that, though, the two setups are pretty different. BT's system still has to account for the analogue phone line (hence why you've got filters and stuff to keep the two signals separate) and the actual protocols at this level are extremely different as well.

Your 10Gig studio connection will almost certainly be fibre straight to the building.

Re: Anyone else having problems with Spotify streaming tonight?
 

Hi again,

It is. It comes into a white junction box on the outside at the back. There is a bank of cisco kit running it all in the racks in the comms room.. I can't take pictures due to the company's DPA but it's impressive.

As for my VM connection yes I do like they way there is no other line needed.

Re: Anyone else having problems with Spotify streaming tonight?
 

BT's FTTP currently has a top speed of 300/30 but is only available in limited areas.

Re: Anyone else having problems with Spotify streaming tonight?
 

You seem to have missed the bit where the OP has copied and pasted that same rubbish into a dozen other people's completely unrelated topics spamming the whole forum. You think spamming some rant about ass-kissing and rimjobs into ten different people's threads is at all nice or helpful?

You think someone who posts this: https://www.cableforum.co.uk/images/...2014/08/15.png and this: https://www.cableforum.co.uk/images/...2014/08/16.png into numerous other people's threads for no reason whatsoever deserves anything other than the reply I gave? **** off.

Those are just two examples of the dozen or so that that have since been deleted, either out of shame or by the moderators.

---------- Post added at 03:12 ---------- Previous post was at 02:58 ----------

See above. The OP waived his right to be treated in that manner when he made the completely pointless, ragey, off-topic and "non-useful advice" posts in ten other people's threads.

---------- Post added at 03:15 ---------- Previous post was at 03:12 ----------

While the OP may well be entitled to be frustrated or unhappy he does not have the right to fill the forum up with spam due to his frustration. I have never in my ten years on Cableforum seen someone else be quite as disruptive and childish because they didn't get the answer they wanted.

---------- Post added at 03:18 ---------- Previous post was at 03:15 ----------

I think because the mods deleted the OP's childish rants so quickly that the majority of people here did not see them, and are acting like it never happened, which is forgivable if they didn't in fact ever see it happening. You and I however, did both see the tripe he posted in other people's threads before it was deleted so we know what actually happened. Fortunately, Google Cache has some evidence of it still, while most of it was deleted too quickly to have been seen even by the almighty Google

Re: Anyone else having problems with Spotify streaming tonight?
 

His

Post is the one that got under my skin. I have generally found the people here to be knowlegable, helpful and friendly, even if they are occasionally, a little on the sarcastic side.

He determined that he wasn't going to get any help/support after just two posts, from people who obviously didn't use spotify. The OP should have waited a little longer to see if anyone who does use spotify would assist.

Re: Anyone else having problems with Spotify streaming tonight?
 

I was offended first, everyone has the right to reply.

So when all the other comments have been made let that be the end of it.

---------- Post added at 12:18 ---------- Previous post was at 12:16 ----------

Well there are 2 idiots in the club, you need to start getting some pens ordered soon :rolleyes:

Re: Anyone else having problems with Spotify streaming tonight?
 

Not sure you are helping yourself here ..

Everyone is entitled to get frustrated with the (lack of useful) replies to a post but you seem to have gone over the top in some of your posts.

Re: Anyone else having problems with Spotify streaming tonight?
 

OK Everyone had better start concentrating on the topic and stop the flaming and baiting.Let's not have to get the frack hammer out..

Re: Anyone else having problems with Spotify streaming tonight?
 

Re: Anyone else having problems with Spotify streaming tonight?
 

So nutter is it work on your VM connection, in case I missed it do you use the free service or do you pay

Re: Anyone else having problems with Spotify streaming tonight?
 

It's working today. I have Premium