152MB upgrade
 

technician called today to install the Tivo and SH2

first initial response is impressed
gone from 60 to 152

https://www.cableforum.co.uk/images/...2014/06/11.png

Re: 152MB upgrade
 

that is pretty much the most you are going to get because the 152mbit tier is provisioned as 168.9/12.6. Nice to see it working properly. Don't be too disappointed if it takes a nose dive this evening and over the weekend.

Re: 152MB upgrade
 

I got upgraded today too, same speeds so far.

No way that I need 152, even 60 was enough, but I really really appreciate the extra upload, now 12Mb.

Re: 152MB upgrade
 

Does everyone need the SH2 to get the 152 speed or will the SH1 still be up to the job?

Re: 152MB upgrade
 

I saw another posting that said the SH1 does support 152. Whether that is right or not I don't know. I was surprised to be upgraded, I didn't ask for it.

Re: 152MB upgrade
 

We totally need a big fat banner at the top of the page that says YES THE SUPERHUB DOES SUPPORT 152MbPS.

Must be the twentieth time this has been asked now...

Re: 152MB upgrade
 

FTTC 80/20 are far better than Virgin Media 152/12 because:

Network is uncongestion on BT Wholesale
Better upload speed on BT Wholesale
Cheaper
Very reliable service (no downtime)

I used to be with Virgin Media 152/12 and it rubbish because:

Network is congestion in my area
Poor upload
Expensive
Very unreliable service (too many tech visits and lots of downtimes)

Here is my wonderful FTTC speed since February live:
https://www.cableforum.co.uk/images/...2014/07/37.png

Re: 152MB upgrade
 

FYI, 'uncongestion' is not a real word.

btw, how much do you pay for your BT broadband?

Re: 152MB upgrade
 

http://www.speedtest.net/my-result/3580500155

I download alot more than i upload + no congestion where i live so NO to bt

Re: 152MB upgrade
 

Lol. This again...

He probably gets it for free as VM pay it for him in order to get him off their own network!

Re: 152MB upgrade
 

If your on cat5e cable then superhub 1 is good for 150Mb download. But if your computer or laptop is wireless connection then get superhub 2 or superhub 3 AC.

Re: 152MB upgrade
 

If I had a network, I'd pay Telfordcable to stay away too. LOL.

Re: 152MB upgrade
 

so wonderful that you supposedly dropped it and went back to VM and now it looks like you have dropped VM and gone back to fttc. It's amazing though, you stated those reasons for leaving VM last time yet you went back to them after a few weeks as if a miracle had happened but now you are complaining about the same problems. I don't believe it though because if you did actually go back to VM last time, it was more than a couple of months ago which means you are can't get out of your contract and are still with them. Either that or you never went back to them to start off with and you have been on fttc from the start.

Queue the bs and convoluted answers.............

---------- Post added at 06:38 ---------- Previous post was at 06:34 ----------

it will do the job just fine, the main difference between shub 1 and shub 2 is the quality (stability and range) of the wifi.

Re: 152MB upgrade
 

Cool, it's just the SH1 is rubbish for WiFi signals and Virgin want to charge me for either upgrading to SH2 or moving the router. So every now and then I have to stop using wireless and connect it up via ethernet in the front room because the wireless speed drops to around 5 MB a second which is disgusting.

---------- Post added at 08:48 ---------- Previous post was at 08:47 ----------

And it is congested and uncongested.

Re: 152MB upgrade
 

I would go for secret option no. 3 and buy your own proper router

Re: 152MB upgrade
 

Might have to do that, what router would people recommend getting?

Re: 152MB upgrade
 

Guess you forgot that you had congestion on BT Wholesale shortly after you signed up and went live...

EDIT: Here, as you appear to have forgotten let me help you out: http://community.plus.net/forum/inde...,124744.0.html

Re: 152MB upgrade
 

Lolllllllll, you did what did a few months ago. He spent ages dissing VM and going on about how bad they are and that is why he left and moved to openreach (cant remember the isp, i think it was plusnet) and he posted pics of his cpe and everything. A couple of weeks later he said he was back with VM which nobody believed so spent a good 30 mins going through all of his posts a copying the relevant bits about congestion, bad customer service, poor speed and he is never never never going back to VM. I am on my phone atm but i'll try and find it later when i get back. It is hilarious.

---------- Post added at 12:21 ---------- Previous post was at 12:15 ----------

As a rule of thumb i would look at Linksys routers. I have been using them for donkeys years and never had a problem with any of them. They are feature packed, reliable and stable. The whole of a router is that they stay in the background and dont require any user intervention and Linksys do just that. I cant post any links atm because i am on my phone but i would look at the Ea2700 if you just want a normal router or if you want one with a usb port so you can use it as a file server or print server you need to look at the ea3500 (or whatever the latest model is). The last time i looked the ea2700 was £50 on amazon.

Re: 152MB upgrade
 

Yes but that was down to BT port but it was resolved after 2 weeks as thanks to Plusnet for telling BT to check for congestion and got it fixed. Virgin Media doesn't care if u are congestion or not. Plusnet & BT does care!

---------- Post added at 12:37 ---------- Previous post was at 12:32 ----------


Here is proof that I left Virgin Media last February. Never went back again. Virgin Media sent me a cheque of £72 money back that they owed me. Also, a superhub 2 was sent back to virgin media too.

https://www.cableforum.co.uk/images/...2014/07/36.jpg

Re: 152MB upgrade
 

Do you enter a new 12 month contract for your broadband when you do the upgrade from 120Mb to 152Mb broadband that is available in the My Virginmedia section of the website?

Re: 152MB upgrade
 

Not sure about the BB itself, I entered into a new one because I changed to the Big Kahuna package.

Re: 152MB upgrade
 

Yes I left VM too bcoz I are congestion.

On another note,
https://www.cableforum.co.uk/images/...2014/07/38.jpg

Re: 152MB upgrade
 

WHAT? I do wish people wouldn't use text speak when posting on Forums.

Re: 152MB upgrade
 

I did take 12 months contract but they let me off and no penalty charge after manager agreed to let me go. :D

Re: 152MB upgrade
 

Ya, they do now, only took public naming and shaming.

VM obviously do care, however it can be a more substantial job than simply reconfiguring a switch or adding a new port to a port channel.

Where BT have had to introduce new hardware due to a shortage of ports or hardware being saturated it's been a somewhat longer process.

Not that either of them are angels, but to say the BT Wholesale network is completely uncongested is no good. Exchanges and groups of them are constantly going into and out of congestion states.

http://community.plus.net/exchange-information/
http://revk.www.me.uk/2014/02/bt-21c...r-purpose.html

Re: 152MB upgrade
 

Get ready to laugh your ass off, I have found the original thread

http://www.cableforum.co.uk/board/12...erhub-2-a.html

I have also found another thread where he was ranting and raving about VM but I have got time to go through it all and copy and paste it.

Really, because I distinctly remember that a week or so after the thread above you claimed you cancelled BT and went back to VM and we were all taking the pee out of you for it because you said you would never go back again. You went off and one and the only thing you said was that you have already explained your reasons for returning in another thread and weren't going to repeat yourself. You need to keep your stories straight. I suggest writing everything down in a diary with dates then you can remember what lie you told to whom.

Re: 152MB upgrade
 

Seriously.

https://www.cableforum.co.uk/images/...2014/07/38.jpg

Re: 152MB upgrade
 

I didnt want Igni to miss out on what was going on, he was in communicado at the time

Re: 152MB upgrade
 

Same here.

Re: 152MB upgrade
 

Oh I'm sure he was communicado. Probably had better things to do though :dozey:

Re: 152MB upgrade
 

Well, OFCOM, PC Magazine, Broadband Genie, uSwitch can't all be wrong.


No.1 for speed
We don’t call our broadband ‘superfast’ for nothing…this year Ofcom has named us fastest widely available broadband* in the UK for the 6th year running, PC Magazine crowned us Fastest ISP in the UK, Broadband Genie named us Fastest Broadband Provider 2014 and we were voted Fastest Broadband 2014 by uSwitch.

No.1 for service
Customer service speaks volumes – and complaints speak even louder, which is why we’re chuffed to bits to be the least complained about broadband provider according to Ofcom. Either our customers are an extremely happy bunch, or we’re doing something right!

No.1 for reliability
That’s right – you can rely on us for an awesome broadband connection. We pipped PlusNet, BT, Sky and EE to the post to be rated the most reliable connection by customers in the Broadband Genie Home Broadband Survey.

No.1 for customer satisfaction
There’s a whole lot of love between Virgin Media and our wonderful customers. Through uSwitch, they’ve rated us Best Customer Rated Broadband 2014 and Best Home Broadband Provider 2014. And our customers have rated us the best ISP among the major providers in the latest National Customer Satisfaction Index (NCSI) report.

Re: 152MB upgrade
 

I can half believe that. I have been saying for years that my connection is very reliable and i never have a problem achieving max speed. I think they have taken a massive leap in preventative customer service. I think the actual customer service is cack, i hate talking to the peeps in India, they have done a good job in reducing the actual need for calls though with shub2 so it is a step in the right direction.

Re: 152MB upgrade
 

Your posts are full of bull excreta and not worthy of the time of day.

---------- Post added at 17:11 ---------- Previous post was at 17:09 ----------

I hope they have put you in the "never allow service again section" :D

Re: 152MB upgrade
 

We are in complete agreement. Hugh closed a thread last week because a couple of us were having a bit of harmless fun which was "off topic" yet telford seems to be able to start useless threads about carp without consequence

Re: 152MB upgrade
 

if its the free upgrade then no you don't start a 12 month contract

Re: 152MB upgrade
 

I have ordered two line rentals as I am having bonding VDSL with 150 Meg down and 36 Meg up. ;) watch this space

Re: 152MB upgrade
 

For more Telford bull

Re: 152MB upgrade
 

I recently got my free upgrade from 60mb to 100mb, unsure about whether it involved a contract extension I rang customer services. The person I first spoke to was adamant that it did mean a new 12 month contract. I told him to downgrade my broadband back to 60 mb as my contract was finishing soon and I wanted a new deal. A couple of hours later, I checked to find I was still on 100mb so I rang retentions where I was categorically assured that the upgrade did not mean a new contract. Why do Virgin have some C/S staff who don't know what they are doing?

Re: 152MB upgrade
 

ALWAYS go to retentions, you are guaranteed to get someone speaking English. And they generally know what is what as well.

Re: 152MB upgrade
 

Pah you must have a crap line if you're losing 2Mb in each direction! My bonded VDSL lines have 152Meg down and 38 Meg up!

Re: 152MB upgrade
 

I normally do, but seeing as I had only a simple question that needed a simple yes or no answer, I thought that C/S would be capable of answering. I was very wrong.

Re: 152MB upgrade
 

A donation for telford to borrow and pretend is his - done over WiFi so just let people know that and all good.

https://www.cableforum.co.uk/images/...2014/07/32.png

Re: 152MB upgrade
 

https://www.cableforum.co.uk/images/...2014/07/11.png

still happy

Re: 152MB upgrade
 

https://www.cableforum.co.uk/images/local/2014/07/9.png

---------- Post added at 10:52 ---------- Previous post was at 10:52 ----------

Mind you, that is with ethernet cable.

Re: 152MB upgrade
 

http://www.speedtest.net/my-result/3657492435

I'm bonding, but 161 of that is my 152 connection.