Kahuna
 

I have received an offer in the mail to upgrade to Big Kahuna. Price for 152mb briadband, 230 tv channels including 43 in hd using Tivo plus an extra V HD box.Unlimitd uk calls. Total price is 59.50 plus 15.99 pounds monthly line rental.

I am currently paying 70.09 for V++ TVXL and no wifi for 20 mb per sec braodband.

All looks to be a good offer....... The printed fine print is too small to decipher even with a powerful magnifying glass. |What is the catch..... is there an expensive installation charge?

Re: Kahuna
 

£49

Re: Kahuna
 

Basic Big Kahuna is £45 plus line rental of £15.99, total of £60.99 (plus non-weekend calls).

That's what I am paying - you may pay a bit more for the extra V HD box.

It's a new 12 month contract.

https://my.virginmedia.com/bundles.html

Re: Kahuna
 

The extra would be £6.50 for the second box and £8 for the unlimited phone package.

Re: Kahuna
 

First part of this is wrong offer was to keep my V+ ,tivo etc. only cost £20 for delivery of super hub.

Re: Kahuna
 

You need to explain your post.

My response is correct as an explanation of the OP's price as he quoted in his first post.

I've seen no earlier post from you in this thread that you could possibly construe my response as wrong.

Have you replied to the wrong thread?

Re: Kahuna
 

you can get the superhub delivered for £5.99 if you push them

Re: Kahuna
 

Sorry I thought you were adding an extra £6.50 on top for the second box.

Re: Kahuna
 

I am. All the new Big Bundles contain only one box, a TiVo, by default.

If you want a second box, it's an extra £6.50 if a V HD and a total of £11.50 if a TiVo.

Re: Kahuna
 

Sorry but I was offered the bundle at £60.99 and I have a Tivo & a V+.

In fact I turned it down & took a package that gave me all I have now + a super hub 2 but only 50mb for :-
"New monthly package price of £56.49 "
That is
Talk Weekends
TV Size: X L
Add Set Top Box(es)
TiVo Monthly Fee
Broadband Size: L (Up to 50Mb)
Line rental
:D

Re: Kahuna
 

I received a letter through the post the other morning saying that they've recently had a good look at my account, So I rung up to ask about the Big Kahuna package.

What they've done is increased my BB from 60Mb to 152Mb. I was going to wait for the free upgrade to 100Mb in the next few months anyway, but I had to pay £20 for the Super Hub 2.

I was also paying £53.74 a month and now get all this for £52.49 lol! (So I've got faster BB for £1.25 less a month)

Big Kahuna Bundle
Talk Weekends
TV Size: XL
Additional V Box
V HD Monthly Fee
TiVo Monthly Fee
Broadband Size: XXL (Up to 152Mb)
Bundle charges total £51.50

Promotional offer(s)
£10 off for 12 months
Loyalty Discount - £5 per month for 24 months
Promotional offer(s) total £15.00CR

Phone line rental
Telephone Line Rental
Phone line rental total £15.99

New monthly package total* £52.49
Chargeable from 30 May 2014
Other fees, charges & credits
One-off charges & credits

Virgin Media SuperHub £0.00
Installation Charge £20.00
One-off charges & credits total £20.00
Other fees, charges & credits total* £20.00
*Prices correct as at today's date.

Re: Kahuna
 

I phoned them about this today and it appeared that I would go from 60mb BB to 152mb and pay £10 a month less and everything else would stay the same. They then said I needed to upgrade from SHUB 1 to SHUB 2 and pay £20 for delivery which i refused to pay as I don't think it need a SHUB upgrade. They insisted I did and put me through to retentions. There was no call handover so had to start again!!! This time a £2 a month saving and no SHUB upgrade needed. Again I declined as £2 a month is not worth tying myself in for 12 months.

Why such a difference between 2 people. Useless!!

Re: Kahuna
 

i rang virgin last week to have another vhd box put in,he told me he could do me a deal.he said instead of extra £6.25 a month he will do it for £5.00 plus bump our broadband up to 150 meg at no extra cost result

Re: Kahuna
 

To be fair i think we sometimes get a bit spoiled by retentions. I mean how dare they tripple your broadband speed and knock £2 off your bill!? :p:

Personally i think the new deals are excellent value when discounts are applied for existing customers. This time last year I was paying around £45 a month for 120mb, phone and M TV. This year i can get 100mb, phone, M+ TV and a TIVO for £35.99 after discounts.

Re: Kahuna
 

The point being that I don't need faster broadband. When are virgin going to realise they're chasing a holy grail that isn't required

Re: Kahuna
 

My feelings exactly! Whatever happened to the short lived essential family collection?

Re: Kahuna
 

Still awaiting a call back. Apparently their systems have been down all day........ Hmmmm

Re: Kahuna
 

Yep, got the "give our team a call".

Currently on BB:M (20 and due to get 50 V.soon - not desperate for more than that)
TV:XL
Phone:M (and would get rid if it wasn't for the way they price bundles around it)

Saw previous post, and if it's a £10/mo 1 year and £5/mo 2 year discount they're offering, then it's not bad (since they erode the old loyalty discount bit by bit).

Is that "the letter deal?" - or is there anything that keeps TV:XL for less?

Re: Kahuna
 

I wish I'd known that...Just had the new Superhub fitted by an engineer at a cost of 49 quid and it only took 5 minutes. At least I'm paying a lot less per month now and the broadband is a damn site faster :)

Re: Kahuna
 

I am with Virgin at the moment and have up to 60 MB broadband,M+ TV package, XL Phone and Sky Sports and I am paying around £101 for it. So when I found out about the Big Kahuna package I was really happy as it would save me quite a bit of money. I called both 150 and the 0800 number and was told I could only have the Big Bang package and that would save me a grand total of £3 from what I am paying now. To say I am disappointed is putting it mildly and even though I have been with Virgin since the beginning when they were Cabletel, I am now considering going elsewhere.

Re: Kahuna
 

They've just offered me the kahuna with HD sports and movies at £76 for 6 months. Then it rises to £94, or £81 if I drop the broadband down to 50mb. I pay the line rental up front so not really sure what to do to be honest. My discounts and contract end next week and I'll be paying around £90 without the line rental, and that's just with 60mb broadband. If I take it with the 50mb it's a saving of around £10. Might chance chucking in a months notice and giving it a few weeks to see what happens. Anyone had any good deals in the last couple of weeks?