superhub 2 software version V1.01.29 Out Now
 

I think this is just a Stable release with security updates

Attachment 25454

Re: superhub 2 software version V1.01.29 Out Now
 

i am still on r26

Re: superhub 2 software version V1.01.29 Out Now
 

Same here

Re: superhub 2 software version V1.01.29 Out Now
 

uK wide rollout would need to be phased over at least a week. Last eta from VM was f/w upgrade to be complete by 20May.
The thought that myself/some may have to wait a whole week just makes my heart bleed! ;)

Re: superhub 2 software version V1.01.29 Out Now
 

Get downloading now!

Re: superhub 2 software version V1.01.29 Out Now
 

Looks like it died a death on my sh2. Corrupt sw download when I checked the log file.

Re: superhub 2 software version V1.01.29 Out Now
 

Does it make any difference to modem mode?

Re: superhub 2 software version V1.01.29 Out Now
 

Seems to be fine. Mine updated last night around 1am:

http://www.thinkbroadband.com/ping/s...14-05-2014.png

Re: superhub 2 software version V1.01.29 Out Now
 

V1.01.29 here :)

Manually reboot waiting 30 seconds inbetween off and on then sit back and let it re-sync, load then it will reboot itself loading new firmware.

Re: superhub 2 software version V1.01.29 Out Now
 

Mine has updated and all is well in modem mode :D

Re: superhub 2 software version V1.01.29 Out Now
 

Still on V1.01.26. Coventry.

Re: superhub 2 software version V1.01.29 Out Now
 

Same here, "SW upgrade Failed after download - SW File corruption"

I was actually watching the SH2 as all the lights started flashing. (7 min download @54Mbps?)

Re: superhub 2 software version V1.01.29 Out Now
 

Still on v26 but I've not rebooted for ages.

I think that's a fairly common thing to see in the log, I don't think it's necessarily a corrupt FW download but rather an incompatible one?

I could be wrong though.

Re: superhub 2 software version V1.01.29 Out Now
 

So a SH2 reboot will make it try again?

Re: superhub 2 software version V1.01.29 Out Now
 

Going by my log it looks like mine tried to get the new FW in the early hours yesterday and failed. It used to say the same thing when they were pushing out new FW more often when SH2 was in trials though so not worried as eventually it would come through.

Not going to start rebooting as the WDTV tends to randomly flake out and lose it's markers for watched files on the network when i do.

Re: superhub 2 software version V1.01.29 Out Now
 

Did the reboot and now on V1.01.29, see what happens next.

Re: superhub 2 software version V1.01.29 Out Now
 

Updated in Coventry and so far so good.

Re: superhub 2 software version V1.01.29 Out Now
 

I lost an upstream channel when the update came through, should I call virgin about it?

Re: superhub 2 software version V1.01.29 Out Now
 

How many down and up do you have?

Re: superhub 2 software version V1.01.29 Out Now
 

Have we had an actual changelog for this one yet?

Still on 26, but not rebooted.

Re: superhub 2 software version V1.01.29 Out Now
 

The only advised change I'm aware of is the WiFi boot update.

Also everyone will have the update by Tuesday

Re: superhub 2 software version V1.01.29 Out Now
 

Wifi boot update? Is that to close the security vulnerability someone was mentioning the other day?

Re: superhub 2 software version V1.01.29 Out Now
 

Would this update have caused the loss of service today from 12.45 to 12.55pm? Windows troubleshooter recommended switching the modem off and on again, seemed to have fixed it for now. No problems before the update.

Re: superhub 2 software version V1.01.29 Out Now
 

Got it here in Newcastle too.

JPAC check your uptime, if the router rebooted chances are it was, you can also check to see if you have the current version, I think it's in "Status"

Re: superhub 2 software version V1.01.29 Out Now
 

The SH2 was updated yesterday. The modem lights flickered at 12.45pm today but wouldn't settle, so I switched it off and on again.

Re: superhub 2 software version V1.01.29 Out Now
 

The other day being several months ago?

Re: superhub 2 software version V1.01.29 Out Now
 

mine tried to update but failed...

SW upgrade Failed after download - SW File corruption

Re: superhub 2 software version V1.01.29 Out Now
 

Time is relative.

Re: superhub 2 software version V1.01.29 Out Now
 

Normally 8 down 2 up, shub2 normally locks on to channel 1 in US-1 then adds a second upstream 2,3 or 4 in US-4.

Right now it's trying to lock on to channel 1 and failing and using one channel of either 2,3 or 4 in US-1.

Re: superhub 2 software version V1.01.29 Out Now
 

Mine updated the other day, I notice that the wireless activity lights now only flash when there is actual ul/dl activity rather than just because something's connected to it

Re: superhub 2 software version V1.01.29 Out Now
 

My shub2 just had a massive brain fart and reset. It appears to have chosen that precise moment, while I was watching YouTube, to do the firmware update. Afterwards it needed a couple of power cycles to work again. What a POS.

Re: superhub 2 software version V1.01.29 Out Now
 

Well I thought it was ok.. wouldn't connect to any on-lines since update.

quick restore to factory defaults fixed the issue :)

Re: superhub 2 software version V1.01.29 Out Now
 

My SH froze yesterday afternoon and I had to do a pinhole reset. Once it rebooted it installed .29. It's now back in Modem Mode :)

Re: superhub 2 software version V1.01.29 Out Now
 

Interesting. I wonder if many normal users would be affected by the same issue - plenty of ordinary consumers probably wouldn't know how to do a pinhole reset.

Re: superhub 2 software version V1.01.29 Out Now
 

Not too many I think. I've been over on the Official VM forum and there is a .29 thread. Seems to be fairly successful.

However, the buggy "Clear Network Log" in Modem Mode is still there ..... ;)

Re: superhub 2 software version V1.01.29 Out Now
 

I think you need to be logged in to do this, not sure though ..

Re: superhub 2 software version V1.01.29 Out Now
 

Still on .26 here and no, it's not possible to get to the network log page once logged in. Even after logging in and manually going to the network log page, it still gives you the login button. Trust VM to screw up things.

BT sucker punched VM with their HH5. By the time VM come around to releasing a AC Superhub, there will be a new wireless standard.

Re: superhub 2 software version V1.01.29 Out Now
 

Well I would guess that someone who visits a tech forum would know how to reset a router, it's the people that know neither that I'm concerned about. They'll probably end up phoning customer services and get told to do the reset over the phone - but that's still not ideal.

Re: superhub 2 software version V1.01.29 Out Now
 

im on 29 and all lights are stable here.

Re: superhub 2 software version V1.01.29 Out Now
 

Still waiting here, done a couple of reboots but no joy yet ��

Re: superhub 2 software version V1.01.29 Out Now
 

I think you're overestimating how many people actually have ac equipment in their homes.

Re: superhub 2 software version V1.01.29 Out Now
 

So is the rollout of .29 supposed to be complete?
Mine is being recalcitrant, I've done a power cycle this morning and it came up with one upstream and a lot of T3s, did it again and it is now fine but still on .26.

Was it something I said to it? :erm:

Re: superhub 2 software version V1.01.29 Out Now
 

Yes, correct, you can log in and access the so called 'hidden' pages when in Modem Mode. This will allow the clearing of logs, amongst other things.

However, it can't be done in Modem Mode per se. :)

Re: superhub 2 software version V1.01.29 Out Now
 

The roll-out is incomplete.

Re: superhub 2 software version V1.01.29 Out Now
 

Thanks. I don't feel so left out now.

Re: superhub 2 software version V1.01.29 Out Now
 

I'm told that the people who are not yet updated to R1.29 are likely to be SH2 triallists, whose SH2 has not been replaced since, and who may be on a triallist host domain.

Re: superhub 2 software version V1.01.29 Out Now
 

Hmmm, I did wonder that. Does being on a triallist host domain make a difference to anything else I wonder?

Re: superhub 2 software version V1.01.29 Out Now
 

[QUOTE=karma mechanic;35700750]Hmmm, I did wonder that. Does being on a triallist host domain make a difference to anything else I wonder?[/QUOTE]

As far as I can tell - no, What did you have in mind?

Re: superhub 2 software version V1.01.29 Out Now
 

Nothing specific - just seems slightly odd that the SH2 early adopters might still be in a separate group in some way.

Re: superhub 2 software version V1.01.29 Out Now
 

Thanks Seph, I feel even more left out now!

---------- Post added at 13:49 ---------- Previous post was at 13:48 ----------

Perhaps they have forgotten us?

Re: superhub 2 software version V1.01.29 Out Now
 

I'm pretty sure the trialist superhub (1) that I was given is still active. I've moved away from the area so it's just gathering dust in a box, but despite switching back to my Ambit 300, the hub still worked years later.

Re: superhub 2 software version V1.01.29 Out Now
 

Hmm, maybe that's why my update borked and I had to pinhole it .....
Who knows the secret of the black magic box ;)

Re: superhub 2 software version V1.01.29 Out Now
 

Could explain still being on 26 here - despite a reboot this morning thanks to a power cut.

Cheers

Grim

Re: superhub 2 software version V1.01.29 Out Now
 

Most high-end smartphones (i.e. the best selling ones) have had AC for a year or so now.

Re: superhub 2 software version V1.01.29 Out Now
 

Only to the number of postings apparently? :dunce: ;)

Re: superhub 2 software version V1.01.29 Out Now
 

I have a ShubII and I was not a trialist. I have not yet got the update, despite power cycling. So the roll out is certainly not yet complete.

UPDATE: Though a power cycle downloaded the update according to my log, it seems a software reboot was needed to apply it. Now updated.

Re: superhub 2 software version V1.01.29 Out Now
 

Indeed, but how many people actually upgrade to the latest each year? Even if they have, would they see much benefit switching to an AC router? I can't think of many situations where a phone would need greater than 100Mbit download speeds.

Re: superhub 2 software version V1.01.29 Out Now
 

No .29 here either (and probably for this reason).

Makes sense. The trialists would need to be segregated to ensure beta software was only pushed to them.

Either that or VM think we were (are) a bunch of pedants who are just going to point out the holes in it ;)

Ian

Re: superhub 2 software version V1.01.29 Out Now
 

Mine says hardware version 2, what were the differences to version 3 ?

Re: superhub 2 software version V1.01.29 Out Now
 

I'm still on V1.01.26 despite automatic SH2 reboot last night. I was one of the original SH2 trialists, but I am no longer active as such.

Re: superhub 2 software version V1.01.29 Out Now
 

Ah - it's "Vessel with the Pessle" (the Court Jester) or "Chateau from the Gateau" ('Allo, 'Allo) time!

The Superhub 1 is hardware version 2.
The Superhub 2 is hardware version 3.11

Re: superhub 2 software version V1.01.29 Out Now
 

So I was (am?) a SH2 trialist and my SH2 is still on .26 - any news on when we early adopters will get the latest version?

Re: superhub 2 software version V1.01.29 Out Now
 

It seems to be a bit of a struggle for VM. The latest I have is that they're collecting the SH2 MAC addresses from the triallist database and somehow poking the update out to those devices.

I'm guessing but they're not happy with that having discovered that the triallists on original SH2s remain on a triallist MAC domain. They'd then be worried as to whether or not they have all the MAC addresses to swing back to the normal doamin - and that is further complicated by regional structure.

So twisted knickers to go with ridiculous names like "Big Kahuna" (who thinks this trollox up?)

Re: superhub 2 software version V1.01.29 Out Now
 

No idea. I'm on .26 too. I was a trialist.

I thought this was a rollout area by area, so I'm not sure if 'early adopter' status has anything to do with it. Someone will tell me I'm wrong on that.

Re: superhub 2 software version V1.01.29 Out Now
 

I was on the SH2 trials and have version 29

Re: superhub 2 software version V1.01.29 Out Now
 

does it matter if you have firmware 26 or 29? i can't see no difference.

Re: superhub 2 software version V1.01.29 Out Now
 

you don't have any choice, the shub will automatically download the latest firmware revision. There might not be a noticable difference in the GUI but there will be a difference in the code relating to stability/security/something else. If you google it I am sure you will find a post by one of the mods on the VM forum. They always announce a release date in advance and the issues the firmware is going to address (e.g. in the past they released one to address compatability issues with voip handsets).

Re: superhub 2 software version V1.01.29 Out Now
 

Ideally that's how it's designed (for the large majority of users) but unfortunately if post trials/early adopters have not had a "post" SNMP reset then those that were manually updated (e.g. in Trials) may not have the "pointers" reset back to "Production" DHCP/TFTP servers for necessary Configuration File update that then subsequently invokes the SW initialisation download stanza that pulls/pushes the latest firmware.

Applying a Factory Reset should reset any "skewed" pointers. This also explains why if you're on a Trial then you need the Firmware resent again after you do a Factory Reset as effectively you switch yourself back to Production environment rather than remain in the Test/Trial environment!

hth

Re: superhub 2 software version V1.01.29 Out Now
 

Hey, I am not on the trial list as I only got my Super Hub 2 two weeks ago, and when I got it, it was on r26.

I just noticed today that I am now on r29.

Anyone got a change log of what changes are included. Just read through this thread and didn't see anyone report it.

Re: superhub 2 software version V1.01.29 Out Now
 

R29 fixed a security lapse whereby for 7 seconds while rebooting the SH2, WiFi connection was Open.

Re: superhub 2 software version V1.01.29 Out Now
 

You mean the thing the trialists reported within the first few days of receiving the SH2?

Re: superhub 2 software version V1.01.29 Out Now
 

Wow. Such issue. Much critical.

Re: superhub 2 software version V1.01.29 Out Now
 

Remote unauthenticated reboot + 7 seconds to get in to the web interface and look at key = free wifi! Could count how many people used the vulnerability on the claws of a doge's paws. Four months to fix the problem is still a long time as most will roll out a fix for a security problem quickly, no matter how small the issue is due to how bad it makes them look to the internetz which can be a PR disaster.

I noticed people are not jumping at the chance to try new firmwares like they used to. Now it's a case of ''ll wait until everyone else has tried it to make sure it doesn't b0rk anything" :rofl:

Re: superhub 2 software version V1.01.29 Out Now
 

Random wireless scan in just about any urban neighbourhood = free wifi. Why would anyone even bother going to the trouble of remotely rebooting someone with no idea where within a several mile radius their access point may be...

Re: superhub 2 software version V1.01.29 Out Now
 

Whenever a new firmware revision is released VM make an official announcement on the VM forum and Ben prompty puts a link to it in this forum. A quick google search should pop it up.

Re: superhub 2 software version V1.01.29 Out Now
 

... and don't get too excited. It just fixed the wireless vulnerability.

Re: superhub 2 software version V1.01.29 Out Now
 

Hey guys, sorry for the daft question, but where can I download the latest firmware and how do I update the SH2?

Re: superhub 2 software version V1.01.29 Out Now
 

Welcome to the forum!

The latest firmware for your SH2 should automatically update itself, you can't download it manually off the net.

Re: superhub 2 software version V1.01.29 Out Now
 

It automatically checks for the latest firmware everytime it restarts (and if you are thinking that that isnt very often, VM can force a restart from their end if you are one of those peeps like me who hasnt had the need for a reboot in many months).

Re: superhub 2 software version V1.01.29 Out Now
 

Thanks for the replies and sorry to the op for diverting the thread. The software version on my SH2 is 1.01.09 and hardware version 1.03.

Seems quite old considering the router arrived 3 weeks ago!

Re: superhub 2 software version V1.01.29 Out Now
 

Have you tried rebooting it or even a factory reset?

---------- Post added at 22:57 ---------- Previous post was at 22:50 ----------

Correction all is well, you actually have a SH2ac which is the best and latest SH, and that is the latest firmware.

Re: superhub 2 software version V1.01.29 Out Now
 

Far older - was in limited public Beta back in July 2014, I recall v09 was NMS pushed around early/mid Sept and we're still waiting on V10+ to fix some minor (inc DHCP) issues. ;)