Ovivo closes down,
 

Date: March 19th, 2014
http://www.phonesreview.co.uk/2014/0...le-shuts-down/

I guess I had a good run for my money but I still feel gutted.

Re: Ovivo closes down,
 

wounded

Re: Ovivo closes down,
 

Have applied for my PAC code and I am looking around for a new sim. So far I think giffgaff seems to be winning. If you find anything interesting please let me know.

I can't believe they were selling sims right up to closing the door. I thought they had more integrity than that. :(

Re: Ovivo closes down,
 

Well that sucks I've only had mine a couple of months.

Re: Ovivo closes down,
 

I feel guilty for having recommended it to people. :(

I guess I am one of the lucky ones in that I know I had it long enough to have saved more using it than I would have paid out with my old t mobile PAYG on calls alone added to which I got to use a smart phone/data allowance, something I had never done before.

I have sent for a 123 PAYG sim from 3 which hopefully will the cheapest option for me as a light user but I hope everyone gets sorted. I really did hope that I had got away from top ups, no way am I going on a monthly contract.

Re: Ovivo closes down,
 

Luckily I only had mine in the car as a spate phone.

My sister just ordered hers (doesn't even have the sim yet) but they still took her money yesterday.

Re: Ovivo closes down,
 

:( That sucks dilli.

Re: Ovivo closes down,
 

that is terrible business practice and imo thievery

Re: Ovivo closes down,
 

If she paid by CC couldn't she do a chargeback?

Re: Ovivo closes down,
 

Sadly this sort of thing happens when companies are struggling. They shouldn't be taking money for goods/services they know they can't supply but if they tell potential customers they're having serious financial issues, their failure rapidly becomes a self fulfilling prophecy.

Not sure what protection there is for amounts of this size, IIRC credit card protection only applies to purchases over £100 a part of which has been paid using the card. :shrug:

Re: Ovivo closes down,
 

I do believe that recent new customers who paid by credit card would be able to get the money back from their credit card providers.

Re: Ovivo closes down,
 

Talk mobile seems the best value to me £7 250mins 500mb data and 5000 texts

Re: Ovivo closes down,
 

If anyone has applied for their PAC code can they give a feed back when and if it arrives so that we can see how/if the request is being handled.

My number was the first one I had ever been able to remember so it would be good if I could keep it.

Add// PAC code received this lunch time having requested it about 10pm last night. So as soon as I receive my new sim I am good to go.

Re: Ovivo closes down,
 

The company was not struggling. They had a disagreement with their supplier about the technicalities of a piece of software.

Re: Ovivo closes down,
 

Details of the disagreement which led to the plug being pulled.

http://www.mobilenewscwp.co.uk/2014/...obile-closure/

Re: Ovivo closes down,
 

It did seem a bit "too good to be true" considering the rate of data you earn for ads on Samba Mobile (3.5MB per ad)

Re: Ovivo closes down,
 

Some useful information here regarding Section 75 Consumer Credit Act claims (£100 minimum spend) and Chargeback claims (for smaller claims, to which there are a number of exclusions & limitations).

http://www.which.co.uk/consumer-righ...ing-goes-wrong

Re: Ovivo closes down,
 

Just out of interest any one have any idea how you could prove you had unused credit left on your account when Ovivo closed its doors. I am assuming that trying to get any form of confirmation from Ovivo would be unsuccessful as they have, in effect, withdrawn all avenues of contact.

The amount I had was far less than I would have paid out had I stayed with my previous operator so I have no intention of wasting any time and effort trying to get it back but I can understand some later joiners feeling a tad peeved to say the least.

Re: Ovivo closes down,
 

Thats the problem these days the little man get screwed over and the thieving banks get paid first.

Re: Ovivo closes down,
 

I can recommend GiffGaff, been with them for a few months and no trouble.

Re: Ovivo closes down,
 

And now Samba mobile joins them

http://www.sambamobile.com/

Re: Ovivo closes down,
 

Spate 'phone :confused:

Re: Ovivo closes down,
 

Yes I make a lot of typing errors.

Re: Ovivo closes down,
 

I have just received an email from the official liquidators AABRS which landed in my spam folder so anyone wanting to put in a claim against Ovivo it would be as well to keep an eye for it being shunted away from your inbox.

I don't think the login and password are customer specific so if your email doesn't arrive PM me and I will pass on the login and password given to me.