TV Anywhere: Box not found on this network
 

I've connected my TiVo box to my home network using a TP link router in client mode.

I can sign into the TV Anywhere app and access the TiVo in away mode (set recordings etc.) but I cannot control my TiVo box because it reports that a box can't be found on the network.

The TiVo box is showing up in my routers connected devices list and I can ping it from my iPhone so I don't know what the problem is.

Does anyone have any suggestions?

Re: TV Anywhere: Box not found on this network
 

I am having the same problem, there is no problem with my home network set up but having the same problem!

There were a coule of fault tickets for this app, but now seem fixed!:confused:

Re: TV Anywhere: Box not found on this network
 

Frustrating isn't it!

Re: TV Anywhere: Box not found on this network
 

Yes you go through the troubleshooting VM guide and you are just wasting your time, I have checked my home plugs and they are connected fine to my superhub:(

Re: TV Anywhere: Box not found on this network
 

There are still ongoing issues with this:

http://community.virginmedia.com/t5/...0/td-p/2137892

Re: TV Anywhere: Box not found on this network
 

Thanks for that, the description of this ticket is much more vague on the service status page for this problem as I have no issues other than this from my TiVo service!

Re: TV Anywhere: Box not found on this network
 

Thanks.

Re: TV Anywhere: Box not found on this network
 

Good spot, I was getting annoyed rebooting Home Plugs to no avail.

Re: TV Anywhere: Box not found on this network
 

Have you enabled the "Network remote control" option in the TIVO settings? http://help.virginmedia.com/system/s...MER_TYPE=Cable

Re: TV Anywhere: Box not found on this network
 

Wow it must be a very difficult problem to solve as the estimated fix time is now this Friday 12:05pm

Re: TV Anywhere: Box not found on this network
 

As above fixed it for me

Re: TV Anywhere: Box not found on this network
 

The bug this thread is about is a know fault and not a set up issues but to me effects not everybody though?

Re: TV Anywhere: Box not found on this network
 

Yep, thanks for this - I've just spent the best part of an hour resetting things to no avail so the link to an explanation is very much appreciated :cool:

Re: TV Anywhere: Box not found on this network
 

Wow just checked the Vigin Media service status page for this problem, they have now define the problem to the iOS app and now the fix date is next Tuesday 14th:(

Re: TV Anywhere: Box not found on this network
 

Thanks for the info guys
Just rebooted and reconnected everything !!
Note to me-----check Cable Forum first....

Re: TV Anywhere: Box not found on this network
 

Ditto!!

Re: TV Anywhere: Box not found on this network
 

Me three, I was about to blame my new Super Hub I self installed the day before:)

Re: TV Anywhere: Box not found on this network
 

Something for everyone to note, really. Always try a re-boot if you are having a problem with your box. If that doesn't work, do the full thing by pulling the plug out and waiting 20 seconds.

Nine times out of ten at least, this should clear the problem.

Re: TV Anywhere: Box not found on this network
 

Troubleshooting this one can get involved from VM guide from rebooting either or both Super hub/TiVo, deleting then reinstall the app if that does not work. After all this you start doubting your home plugs are working and have to check other devices on it to see if they are working correct, then you find on this forum the fault is with VM;)

Re: TV Anywhere: Box not found on this network
 

Must have been a bug in the App - or at least a bug that has been fixed by updating the app.

V2.2.4 is available in the App store - although I haven't actually tried it at home yet!

Re: TV Anywhere: Box not found on this network
 

Thank you for the notice. Just updated and everything is working fine now. Been annoying not being able to use it.

Re: TV Anywhere: Box not found on this network
 

Especially as the update says 'Fixes an issue when connecting to your VM Tivo in home mode'

Re: TV Anywhere: Box not found on this network
 

Ditto thanks for that, had a heart failure when I went to the service status page that everything is now working fine, but when I went onto the app it was still not working as i needed to update it :dunce::D

---------- Post added at 18:26 ---------- Previous post was at 18:18 ----------

Be interesting to know what they done to make this app suddenly not to work on the previous version?

Re: TV Anywhere: Box not found on this network
 

Well, the updated app worked for a few days and now it can't find the box again.

Re: TV Anywhere: Box not found on this network
 

The app is still working for me, all I can suggest is go through VM troubleshooting guide for the IPad app link here

Re: TV Anywhere: Box not found on this network
 

Rebooted the box - all is well :-)

Re: TV Anywhere: Box not found on this network
 

Which box super hub or TiVo?

Re: TV Anywhere: Box not found on this network
 

Switched everything off at the wall. So both :-)

Re: TV Anywhere: Box not found on this network
 

This app is so annoying ... had to download it again for it to work, and reboot tivo :( hope the problems get fixed soon phoned VM and they said they are working on it where the samsung tab is concerned there seem's to be a lot of problems, works okay on son's ipad so he tell's me.