Netflix email code?
 

Hi all signed up to a new Package on Friday, said Netflix email code would be sent out soon,
How long does it usually take?

Should i sign up to a netflix account first online (browser) then add that account to the tivo app?

Re: Netflix email code?
 

It takes around 5 working days for the code to arrive in the email Nick.

You can sign up either way.

Re: Netflix email code?
 

Of course if you sign up first, you get a free month from Netflix. Potentially this means you get six months rather than 5 free ;)

Re: Netflix email code?
 

Of course, Ben means 7 months instead of 6.

Re: Netflix email code?
 

Doh!

Re: Netflix email code?
 

The Netflix 6 month free offer on VM ends on 28TH Feb.

Re: Netflix email code?
 

27th February*

http://store.virginmedia.com/digital...d/netflix.html

Re: Netflix email code?
 

I signed up 2 the new package last Friday but there not coming out till a week on Friday this week will I still get a code?

Re: Netflix email code?
 

you should do. call in and double check. i was told the code is set out a couple of days after the new deal kicks in.

Re: Netflix email code?
 

Just changed my package from VIP to premier, and was told I do not get the netflix offer, as the code was coming up as an error on the system so the offer must have finished.

Re: Netflix email code?
 

You still have 14 and half hours according to the site. call in again.

Re: Netflix email code?
 

Apparently it is because I have not renewed with my original package but have downgraded. Only new customers get the offer when signing up to new services or existing are renewing at their current or higher package

Re: Netflix email code?
 

Fail. Its says 6 months on all Collections.

http://store.virginmedia.com/digital...d/netflix.html

---------- Post added at 11:02 ---------- Previous post was at 10:30 ----------

FAQ

How can I get the Netflix 6 months' trial offer?
The offer is only available to new customers taking one of our Collections, or existing customers taking a Collection for a further 12 months.

When will I receive my voucher code?
New Virgin Media customers will be sent their voucher code by email up to 5 working days after installation of their services. Existing customers will be sent their voucher code up to 5 days after taking the promotion.

Where is the voucher code sent from?
You’ll receive your voucher code from theteam@mailing.virginmedia.com, so look out for it.

Do I have to redeem my voucher code by a certain date?
Yes, customers will need to redeem their voucher before March 31st 2014.

I haven't received my voucher code – what do I do?
It can take up to 5 days to receive your voucher code (don’t forget to check your junk email folder). If you still haven’t got it after that time, just give our team a call on 150 from your Virgin Media phone or mobile, or 0845 454 1111ˇ from any other line and select option 4 and they’ll be happy to help you.
ˇFor details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.

I have entered my voucher code but it doesn’t work, what do I do?
Don't worry, just give our team a call on 150 from your Virgin Media phone or mobile, or 0845 454 1111ˇ from any other line and select option 4 and we'll get you up and running.
ˇFor details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.

http://store.virginmedia.com/digital...d/netflix.html

More frequently asked questions within link above, click on the FAQ tab

Re: Netflix email code?
 

All sorted now, should get the email in the next 5 days. Amazing that you just speak to someone else, who just says that is right and applies it. Also the previous CS person had also cancelled my Spotify payment as well, luckily the change hasn't gone through yet and that has been reinstated.

Re: Netflix email code?
 

I done the above but my Virgin Media voucher doesn't appear in my account ? I only have stated is my free months trial then 5.99 a month. When I applied my voucher code it did say it had been applied to my email address but nowhere in my account does it actually state 1 months free trial then 6 months free. It did say a credit had been applied but I cannot find that page anymore. I just want to double check everythings been applied correctly on the account so I don't get billed next month from Netflix.

Also after 7 months end do I have to confirm to Netflix on the next billing date for more services, payable services or do they just take money out ?

Re: Netflix email code?
 

If you've added the code to an existing Netflix account, which you'd need to do to get the extra month free, I'd expect that at the end the payments would just start up (or start up again)

Just to point out, if you set up an account as part of the VM/Netflix offer then I don't believe you needed to give payment details. So in that case Netflix would contact you before the end of the offer to ask what you wanted to do.

Re: Netflix email code?
 

Netflix are a pain. Why don't they have a page where you can view your applied vouchers etc. etc. time to fire off an email!

---------- Post added at 17:03 ---------- Previous post was at 16:44 ----------

Update: Just called Netflix and was told 'theres nothing to worry about' by a dude in Texas https://www.cableforum.co.uk/images/...2014/03/12.gif

Your Account > View billing details..

shows firstly the free months trial then after the trial is up the Virgin Media voucher will show up until end date. I'm then told to cancel membership before the end of my full free pass to avoid getting billed. So first week of October :)

Re: Netflix email code?
 

Once you have signed up for Netflix, you will be charged monthly unless you cancel.

The six month free offer applies a credit to your Netflix account which will be used until it runs out.

Re: Netflix email code?
 

Thanks. Yeah I did see the 35odd£ credit message appear but why doesn't that credit show up in my account or will it after the free months trial ends ?

Re: Netflix email code?
 

I had the TiVo installed last week which took 2 weeks 4 them to come and install it. The guy who installed it said that we should get a code through the post but got northing. Just ranged up and they said we got a loyalty discount instead

Re: Netflix email code?
 

Yup VM were either giving out big loyalty discounts or Netflix. not both.

Re: Netflix email code?
 

They never mentioned the loyalty discount didn't even know they did something like that but it's fine money off the bill :). Does the loyaty discount last for 6 months like the Netflix offer ?

Re: Netflix email code?
 

do you know what you've signed up for and how much its costing ?