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-   -   All Tube Ticket offices to close by 2015 (https://www.cableforum.uk/board/showthread.php?t=33695869)

BenMcr 21-11-2013 11:39

All Tube Ticket offices to close by 2015
 
http://www.bbc.co.uk/news/uk-england-london-25025888

Quote:

Every ticket office on the Tube is to shut by 2015 under plans that will see 750 jobs cut.

Transport for London (TfL) said staff will be moved from behind ticket office windows to be in the station itself helping passengers.
Can't see that going wrong at all.

Nidge41 21-11-2013 11:44

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by BenMcr (Post 35647534)
http://www.bbc.co.uk/news/uk-england-london-25025888



Can't see that going wrong at all.

Chaos or what?

Pierre 21-11-2013 11:52

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by Nidge41 (Post 35647537)
Chaos or what?

Not really, I've never used a ticket office on the tube.

martyh 21-11-2013 11:54

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by Nidge41 (Post 35647537)
Chaos or what?

Why should it be chaos ,automatic ticket machines aren't exactly new ,the underground metro in Newcastle has always had ticket machines

Taf 21-11-2013 12:40

Re: All Tube Ticket offices to close by 2015
 
The unions will go bonkers, as will people turning up to travel with no idea of how it works. It's not just Londoners who use the tube.

MovedGoalPosts 21-11-2013 12:42

Re: All Tube Ticket offices to close by 2015
 
If the staff are out and about in the station, rather than behind a counter, doesn't that make them more approachable and available to react to requests for assistance?

Arthurgray50@blu 21-11-2013 12:42

Re: All Tube Ticket offices to close by 2015
 
No disrespect to Newcastle, BUT this is The London Underground we are talking about.

Crime is an everyday occurrence, and this will go up - just for example. Pickpockets, sexual offences including rape, serious assaults. Robberies.

I hope the Unions go full leather in an attempt to stop this from happening. You also have to look at the staffing situations on the tube. I work near Hanger Lane, which is a busy station during the day and could get even busier at weekends, as it is a near Wembley Stadium.

I can imagine many women may be scared to use as a means to get home. Yes, we have CCTV, but this will NOT STOP the crime taking place.

No bad move to me. I can see Bob Crow this morning on his soap box, and he WILL defend his members. Yes, everything now is electronic, but to me its a bad decision for Boris and Tfl.

martyh 21-11-2013 13:06

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by Taf (Post 35647554)
The unions will go bonkers, as will people turning up to travel with no idea of how it works. It's not just Londoners who use the tube.

I rather think that travelers from other countries will have seen automatic ticket machines before and i rather think that having a ticket office is a tad antiquated

tizmeinnit 21-11-2013 13:07

Re: All Tube Ticket offices to close by 2015
 
When I went last it was mad as hell around the automated machines as it was dread to think how bad it will be when the windows close . Unless of course they build lots of new machines

martyh 21-11-2013 13:08

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by Arthurgray50@blu (Post 35647560)
No disrespect to Newcastle, BUT this is The London Underground we are talking about.

.

So what? i would think that is more of a reason to bring it up to date

Uncle Peter 21-11-2013 13:13

Re: All Tube Ticket offices to close by 2015
 
I've never used a ticket office and I'm a northerner... eh up!

TheDaddy 21-11-2013 13:48

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by heero_yuy (Post 35647567)
With MORE staff out and about why would crime go up?



Why? Do you relish disruption? Again I repeat MORE staff out and about.

.

There's not going to be more staff out and about, 750 of them are being shown the door which bob says will.decimate staffing levels

---------- Post added at 13:48 ---------- Previous post was at 13:47 ----------

Quote:

Originally Posted by martyh (Post 35647576)
I rather think that travelers from other countries will have seen automatic ticket machines before and i rather think that having a ticket office is a tad antiquated

Let's hope they can read English or at one of.the six stations mentioned

BenMcr 21-11-2013 13:50

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by TheDaddy (Post 35647611)
Let's hope they can read English or at one of.the six stations mentioned

To be fair, I'm pretty sure most of the machines are multi-language now

martyh 21-11-2013 13:57

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by TheDaddy (Post 35647611)
There's not going to be more staff out and about, 750 of them are being shown the door which bob says will.decimate staffing levels

Quote:

London Underground will now go into a 90-day consultation on its proposals but says there will be no compulsory redundancies and has promised that every member of staff who wants a job and who is "ready to be flexible" will have one.

nomadking 21-11-2013 13:57

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by TheDaddy (Post 35647611)
There's not going to be more staff out and about, 750 of them are being shown the door which bob says will.decimate staffing levels

Quote:

London Underground will now go into a 90-day consultation on its proposals but says there will be no compulsory redundancies and has promised that every member of staff who wants a job and who is "ready to be flexible" will have one.
The managing director of London Underground Mike Brown, said: "All Tube stations will continue to be staffed and controlled in future, with more staff visible and available to customers."

martyh 21-11-2013 14:01

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by TheDaddy (Post 35647611)

Let's hope they can read English or at one of.the six stations mentioned

fairly certain that won't be a problem :rolleyes:.

TheDaddy 21-11-2013 14:10

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by nomadking (Post 35647619)
.

Any particular reason why you missed out the bit about staff levels being decimated and Boris bring a magician if he can lose nearly a thousand jobs and maintain the same level of service.

---------- Post added at 14:10 ---------- Previous post was at 14:08 ----------

Quote:

Originally Posted by martyh (Post 35647622)
fairly certain that won't be a problem :rolleyes:.

Time will tell, doubt we'll ever know either considering the tubes/ tfl's cozy relationship with the standard

Osem 21-11-2013 14:12

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by martyh (Post 35647622)
fairly certain that won't be a problem :rolleyes:.

I thought all ticket office staff were multilingual. They're renowned for their linguistic skills you know... :rofl:

Anyway whenever we use the tube the one place you don't see many people is queueing up at the ticket office. I wonder why... :confused:

martyh 21-11-2013 14:13

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by TheDaddy (Post 35647626)
Any particular reason why you missed out the bit about staff levels being decimated and Boris bring a magician if he can lose nearly a thousand jobs and maintain the same level of service.

To be fair only Bob Crow is saying that

Osem 21-11-2013 14:16

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by martyh (Post 35647634)
To be fair only Bob Crow is saying that

... and he would wouldn't he... ;)

martyh 21-11-2013 14:20

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by Osem (Post 35647632)
I thought all ticket office staff were multilingual. They're renowned for their linguistic skills you know... :rofl:

Anyway whenever we use the tube the one place you don't see many people is queueing up at the ticket office. I wonder why..
. :confused:

could it be because they are generally the most miserable sods ever

---------- Post added at 14:20 ---------- Previous post was at 14:17 ----------

Quote:

Originally Posted by Osem (Post 35647637)
... and he would wouldn't he... ;)

Oh he'll be loving this

Stuart 21-11-2013 14:40

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by Rob (Post 35647558)
If the staff are out and about in the station, rather than behind a counter, doesn't that make them more approachable and available to react to requests for assistance?

You'd think. It doesn't always work that way.. It's a national rail rather than underground station, but Lewisham station is fully staffed from the time the first train runs until the last train leaves, yet you'd be surprised how quickly the staff vanish when they see a passenger wanting help.


Quote:

Originally Posted by Arthurgray50@blu (Post 35647560)
No disrespect to Newcastle, BUT this is The London Underground we are talking about.

Crime is an everyday occurrence, and this will go up - just for example. Pickpockets, sexual offences including rape, serious assaults. Robberies.

I hope the Unions go full leather in an attempt to stop this from happening. You also have to look at the staffing situations on the tube. I work near Hanger Lane, which is a busy station during the day and could get even busier at weekends, as it is a near Wembley Stadium.

I can imagine many women may be scared to use as a means to get home. Yes, we have CCTV, but this will NOT STOP the crime taking place.

No bad move to me. I can see Bob Crow this morning on his soap box, and he WILL defend his members. Yes, everything now is electronic, but to me its a bad decision for Boris and Tfl.

So, Arthur. Let's take Tottenham Court Road as an example. How is having a few blokes sitting in the ticket office going to help some poor hapless soul who is being mugged on the Northern line? After all, by the time they've noticed the problem, come out from the office and gone down two escalators, the mugger has probably hopped on a train and is well on the way to escaping.

This way, if the changes are implemented as TFL have said (and I realise this is by no means certain), those staff will be nearer in the event of an emergency.

TheDaddy 21-11-2013 15:15

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by Osem (Post 35647632)
I thought all ticket office staff were multilingual. They're renowned for their linguistic skills you know... :rofl:

Anyway whenever we use the tube the one place you don't see many people is queueing up at the ticket office. I wonder why... :confused:

Do they have to be multilingual, if have thought it easier for someone to say south Kensington rather than read it and if your right why bother with the six "special" stations and when I travel of peak once a month on a Saturday I have to use ticket machines as the queue is to long for the office usually.

---------- Post added at 15:13 ---------- Previous post was at 15:12 ----------

Quote:

Originally Posted by martyh (Post 35647634)
To be fair only Bob Crow is saying that

:confused: would tfl say that?

---------- Post added at 15:15 ---------- Previous post was at 15:13 ----------

Quote:

Originally Posted by martyh (Post 35647638)
could it be because they are generally the most miserable sods ever

---------- Post added at 14:20 ---------- Previous post was at 14:17 ----------



Oh he'll be loving this

No he won't, 750 less positions for people who won't have the opportunity to join his union in the future

martyh 21-11-2013 15:25

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by TheDaddy (Post 35647678)

:confused: would tfl say that?


No because TFL have said there will be no compulsory job losses

Quote:

No he won't, 750 less positions for people who won't have the opportunity to join his union in the future
He will cos he doesn't care about his members he will just relish the opportunity to call for strikes and hold London to ransom

Osem 21-11-2013 15:49

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by martyh (Post 35647685)
No because TFL have said there will be no compulsory job losses



He will cos he doesn't care about his members he will just relish the opportunity to call for strikes and hold London to ransom

He cares about his members like Scargill and Red Robbo did and the result will be the same...

Damien 21-11-2013 16:33

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by martyh (Post 35647576)
I rather think that travelers from other countries will have seen automatic ticket machines before and i rather think that having a ticket office is a tad antiquated

The manned booths at the popular London underground stations are quite busy. They don't know what they want so they go ask for help.

TheDaddy 21-11-2013 18:13

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by martyh (Post 35647685)
No because TFL have said there will be no compulsory job losses

and, 750 positions gone can't lead to anything other than a dramatic drop in service, it's so obvious they didn't need to say it.

Quote:

Originally Posted by martyh (Post 35647685)
He will cos he doesn't care about his members he will just relish the opportunity to call for strikes and hold London to ransom

That's why they keep voting him back in and membership of the union keeps growing because he doesn't care about the members :rolleyes:

Chris 21-11-2013 18:20

Re: All Tube Ticket offices to close by 2015
 
Yes, he became general secretary with 12,000 votes out of 57,000 members. A thumping endorsement indeed.

TheDaddy 21-11-2013 18:30

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by Chris (Post 35647754)
Yes, he became general secretary with 12,000 votes out of 57,000 members. A thumping endorsement indeed.

Better percentage than most politicians get yet they don't seem to fussed.

Chris 21-11-2013 19:09

Re: All Tube Ticket offices to close by 2015
 
No, they're not. And neither is Bob Crow. But in both cases, the electorate seems to have other ideas.

Osem 21-11-2013 19:55

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by Chris (Post 35647754)
Yes, he became general secretary with 12,000 votes out of 57,000 members. A thumping endorsement indeed.

Yup. Makes you wonder why so many of his members didn't bother to vote for him when giving him a thumping majority would clearly add to his credibility and bargaining power.

TheDaddy 21-11-2013 20:07

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by Chris (Post 35647776)
No, they're not. And neither is Bob Crow. But in both cases, the electorate seems to have other ideas.

If they were that unhappy you think they'd vote him out or leave the union, not increase membership by nearly a quarter under his stewardship.

jodash 21-11-2013 20:12

Re: All Tube Ticket offices to close by 2015
 
we been to plenty of countries where it's been machine only it's not that hard

Osem 21-11-2013 20:24

Re: All Tube Ticket offices to close by 2015
 
What you mean you survived even though there weren't hordes of multilingual ticket office staff desperate to help you???!!! lol

You're right it isn't difficult.

TheDaddy 21-11-2013 21:10

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by Osem (Post 35647833)
What you mean you survived even though there weren't hordes of multilingual ticket office staff desperate to help you???!!! lol

You're right it isn't difficult.

Sarcasms better for those having to read it if it either funny or relevant to what's been said previously, sadly that's neither.

Damien 21-11-2013 22:44

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by Osem (Post 35647833)
What you mean you survived even though there weren't hordes of multilingual ticket office staff desperate to help you???!!! lol

You're right it isn't difficult.

Well some people do find it difficult. London has a especially vast and confusing underground system and it's intuitive to Britons, especially Londoners, but it seems as if it can be confusing to foreigners. Especially those who do not have an equivalent metro system where they live.

Osem 21-11-2013 22:55

Re: All Tube Ticket offices to close by 2015
 
Of course some people do. Some people find all sorts of things difficult. That's why staff aren't being done away with full stop.

djfunkdup 21-11-2013 23:50

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by Osem (Post 35647833)
What you mean you survived even though there weren't hordes of multilingual ticket office staff desperate to help you???!!! lol

You're right it isn't difficult.



:ninja: :D

Chris 22-11-2013 08:37

Re: All Tube Ticket offices to close by 2015
 
Quote:

Originally Posted by Damien (Post 35647901)
Well some people do find it difficult. London has a especially vast and confusing underground system and it's intuitive to Britons, especially Londoners, but it seems as if it can be confusing to foreigners. Especially those who do not have an equivalent metro system where they live.

Having used a ticket window on the tube once, and having had to shout to make myself heard through the glass in a noisy station, I can say the ticket window is the very last place I would be queuing to ask for help getting around.

If help is what people need, then designated helpers on the concourse and platforms is the way to go.

tweetiepooh 22-11-2013 10:57

Re: All Tube Ticket offices to close by 2015
 
So you get apply at work for a loan for an annual ticket. They issue you a cheque, you now go to the nice shiny machine to renew (or first time purchase) your annual ticket. Hmm! Which zones if that needs changing? You can't wait for post as you need new ticket tomorrow, you can't get to central London as you don't need zone 1.

Arthurgray50@blu 22-11-2013 11:18

Re: All Tube Ticket offices to close by 2015
 
Heero, Do you ever use the London Underground, as you are from Worthing. The Underground system is already a crime haven, yes, it has CCTV. Do you know how many ticket office's staff numbers there are approx ONE to each office.

Earls Court and Piccadilly Circus, and Victoria have more due to the size of the stations.

This story MORE staff, is a myth, they are CUTTING staff, not employing more. Any staff that is surplus will be laid off. This is why Bob Crow is asking for more talks on redundancies.

Wasn't it two years ago Tfl, wanted to increase the amount of trains on the lines - which Bo Crow said would be dangerous. You can only get so many trains on a section of line.

You must have staff in a station- there are many stations that don't have staff, and this is where crime is happening. I know many police officers from BTP, who say that crime is risiong on the Tube.

The Tube is larger than any othere network in the world (unless someone else can prove me wrong) Yes, we have Dockland Railways which is driverless etc, BUT this is only a small line compared to the Underground.


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