Returning to Virgin Media
 

Just wanted to ask a few questions. Hopefully our helpful in house Virgin employees will know the answer.

On the 11th December 2012 I called Virgin to give 30 days notice that I wanted to cancel my services. My last bill was dated the 23rd January 2013 for charges due during my notice period.

If I wanted to return to Virgin Media do I have to wait a full year before being classed as a new customer? If so is it a full year from the point I called to cancel or a full year from the point my services ended? Would be good to know as I'd like to get 50% off for the initial 6 months.

Cheers

Re: Returning to Virgin Media
 

The minimum period is 3 months before you are eligible for new customer offers again.

Re: Returning to Virgin Media
 

Thank. That's better than expected news :D

As a Virgin Mobile customer I'm getting offered a V+ box, instead of a VHD box, as my secondary box if I take the Premium or VIP Collection.

I'm thinking about the Premium collection. Half price for 6 months, £100.00 off for ordering online plus Netflix free for 6 months. It's a great deal when you consider BT Sports in HD is also included. A real budget alternative to having SKY Sports and SKY Movies.

Re: Returning to Virgin Media
 

you be very welcome back from the dark side chad mate :):):):)

Re: Returning to Virgin Media
 

Cheers bud.

I've got about about 7 weeks left on my SKY deal, so I'll need to consider giving 30 days notice real soon. If I wanted to I could cancel early. It would cost me about £100.00 however Virgin are giving me £100.00 off if I sign up online so I'm not going to be any worse off.

Re: Returning to Virgin Media
 

Just so you know...but 31 days in the minimum notice you can give Sky. You could actually give 365 days notice if you wanted to (policy change since August this year). However, you cannot change your package, order pay-per-view or use SkyGo within any notice period you apply.

So If you definitely want to cancel you can give your notice any time. They will try to tell you it's a 31 day notice period but if you state that you know about the new rules they should apply your notice anyway.

Any ETC applicable is only the amount of time you have left in the minimum package you could subscribe to for that period, so £21.50 per month or £32 per month if you are in a HD contract. For tel and broadband contracts it is much less than your normal monthly subscription as it's only allowed to be the cost they would incur minus any savings they would make by not having to provide that service anymore.

So it's very unlikely to cost anything near £100 with only 7 weeks left. £50 at most I'd bet.

Re: Returning to Virgin Media
 

l concur with you Sir.:D

Re: Returning to Virgin Media
 

Looks like you may be gearing up to be getting rid of that pesky old Sky sign from your avatar after-all Chad. ;)

Looks like you will be getting a pretty decent deal. Good for you, if you can get the special offers from each provider, why not save yourself the money for very similar services!:)

Re: Returning to Virgin Media
 

I don't know how this works, but new customers may wish to explore up to £161.50 off VM through Quidco. I have not used this offer (having been a an ntl/VM customer for many years) but have successfully gone through the Quidco website for many purchases from other companies.

http://www.quidco.com/virgin-media/

Re: Returning to Virgin Media
 

Yes it should work as well as your £100 off through VM , im tempted with that its a good deal.

Re: Returning to Virgin Media
 

chad coming back and master very tempted come back you know it makes sense good times ahead for the good side :D:D:D:D

Re: Returning to Virgin Media
 

Hey all. Didn't want to start a new thread as I can use this one. Anyway to cut a long story short my Sky contract runs out 22nd January for broadband and phone and 31st December for TV.

MY 1ST QUESTION: Can I give 30 days notice on 22nd of December?

And I have spoke to an area manager for VM and he gave me an offer and I accepted it. He will phone me back 20th December for billing information etc. is this offer any good?

V.I.P package (XL TV, 120mb broadband, XXL phone)
Free 1tb TiVo box
Free NEW Super Hub
Free EXTRA recordable V+ box for other room
Free BT Sport HD and ESPN HD
And £150 credited to account

First 6 months at roughly £65 then £116 after that.

Does that sound like a good deal, like I said he has booked me in for 28th December install. With the discount I get free installation due to me getting £150 back.

Re: Returning to Virgin Media
 

yes it a good deal and your very welcome from the dark side :D:D

Re: Returning to Virgin Media
 

That is decent I reckon. Can anybody explain why they're giving out v+ to new customers for multiroom?

Re: Returning to Virgin Media
 

Thy master and one of his silver haired generals cannot hold back the forces of good anymore and yes indeed Dave they will be welcomed with open arms into the fold of the great and the good.:D:welcome:

Re: Returning to Virgin Media
 

Thanks but I was only with Sky since 31st December :) was with VM since NTL, NTL:telewest through to VM

Re: Returning to Virgin Media
 

I've been offered a V+ box as a perk for being an existing Virgin Mobile customer.

Re: Returning to Virgin Media
 

I'd see if you can wangle another TiVo....then you'd get Netflix in both rooms ;)

Re: Returning to Virgin Media
 

Let's get ready to wangle :D

Re: Returning to Virgin Media
 

+1 recommending Quidco, I think I got £150 from them earlier this year and 6 months half price through VM website.

I'd snap that up if you also get £100 off your bill, absolutely stonking deal there

Re: Returning to Virgin Media
 

Cheers for the info. I've found a list of SKY's early termination charges:

http://prod-help-sky-com.s3.amazonaw...e_UK_final.jpg

Whilst the info seems straight forward, I'm not sure how the charges are relevant to me. I'm on a 50% off deal. Some of those charges are actually higher than what I pay for month. For example I only pay £3.75 per month for broadband but it looks like I'll be charged £8.75 for each remaining month. It's the same for HD. I pay £5.12 per month but will be charged £7.44 for each remaning month.

I think I'll need to give them a call as this could get expensive.

Re: Returning to Virgin Media
 

Just explain that you are trying to help VM standerdise their equipment base and it'll cost them less in the long run.

I'm pretty sure the 500MB Tivo doesn't have an activation fee and you'll already be paying an install fee so you just need to try and get the extra £11.50 reduced (although even then I think the multi box charge is already included in the bundle so it may only be an extra £5).

Good Luck.

Have to say with the offers going around for new customers at the moment make my offer many, many years ago of a free box (I still payed for the install) when I joined seem pretty rubbish in comparison and makes my previous view that "we all got a deal when we joined so shouldn't feel hard done by that new customers get deals now" seem, at best, a little out of date.

Re: Returning to Virgin Media
 

:nono::nono: its wrangle old boy.:D

Re: Returning to Virgin Media
 

mdb1992 was offered one as well apparently.

Re: Returning to Virgin Media
 

I guess if VM have no plans to port the Tivo interface onto non Tivo boxes, which I'd be surprised if they did, then I guess they may as well have a V+ box as have a VHD box. Providing it is a Samsung V+, it will do mpeg4 if VM eventually go that way.

Re: Returning to Virgin Media
 

Yes the area manager said its a way of getting one over on Sky by offering it to people who have sky and are changing over or who can't decide between the two :)

Re: Returning to Virgin Media
 

I believe swapping between "all" the other providers is the only way to go these days. Preferences in equpment like Tivo are just losing there appeal as prices increase at a greater rate than income. I use the same philosophy for TV phone and BB as I use for gas or electricity supplies.

Hence now swappped VIP 50 for "equivalent" Sky package, kept 120BB and saving £11/month. In 12 months time the circle of life will start again.