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-   -   60M : Virgin Media to start charging for Security (https://www.cableforum.uk/board/showthread.php?t=33695687)

ase001 07-11-2013 12:42
Virgin Media to start charging for Security
 
Just had an email saying that after a years free trial of F-Secure you will be charged £7.5 per quarter there after.

Another additional charge while reducing the services in a package!!!


:td::td::td::td::td::td::td::td::td::mad::mad::mad ::mad::mad::mad:

AbyssUnderground 07-11-2013 13:02
Re: Virgin Media to start charging for Security
 
It's rubbish anyway, just go out and get Avast or AVG free... Or even better, Microsoft Security Essentials.

Mr Pharmacist 07-11-2013 13:06
Re: Virgin Media to start charging for Security
 
Quote:
Originally Posted by ase001 (Post 35641721)
Just had an email saying that after a years free trial of F-Secure you will be charged £7.5 per quarter there after.

Another additional charge while reducing the services in a package!!!


:td::td::td::td::td::td::td::td::td::mad::mad::mad ::mad::mad::mad:
You can pay it yearly for £25, if you want to that is. I don't know if any other broadband providers give you free security, but personally it's not really a problem. It's no different to getting free online play for the PS3 but having to pay for it with a PS4. There's plenty of good and free options out there which we'll use once the F-Secure free years trial ends.

ase001 07-11-2013 13:17
Re: Virgin Media to start charging for Security
 
Quote:
Originally Posted by Mr Pharmacist (Post 35641731)
You can pay it yearly for £25, if you want to that is. I don't know if any other broadband providers give you free security, but personally it's not really a problem. It's no different to getting free online play for the PS3 but having to pay for it with a PS4. There's plenty of good and free options out there which we'll use once the F-Secure free years trial ends.
It was free, now we have to pay that's my grip! It a cost increase through the back door!

Xtinguish 07-11-2013 13:32
Re: Virgin Media to start charging for Security
 
Whatever you do don't get Microsoft Security Essentials as it's got a very low detection rate and Microsoft made a recent statement that it should not be used alone without another full Antvirus. Kaspersky is top of the pay antivirus checkers and then come Avast etc. for the free ones. I personally use Kaspersky on my Windows 8 machine and Avast on the others.

qasdfdsaq 07-11-2013 13:52
Re: Virgin Media to start charging for Security
 
Still better than Norton.

http://www.av-comparatives.org/wp-co..._201309_en.pdf

Kaspersky is also NOT top, they are joint third. Kaspersky misses 66% more samples than Avira, G-Data, and F-Secure who ARE top.

Yes, in the most recent file detection tests done by industry experts, F-Secure is in joint 1st place.

General Maximus 07-11-2013 14:34
Re: Virgin Media to start charging for Security
 
Quote:
Originally Posted by Xtinguish (Post 35641738)
Whatever you do don't get Microsoft Security....it should not be used alone without another full Antvirus
what? that kind of defeats the whole point of having it if you are going to rely on another anti virus prog.

Mr Banana 07-11-2013 14:41
Re: Virgin Media to start charging for Security
 
Quote:
Originally Posted by ase001 (Post 35641733)
It was free, now we have to pay that's my grip! It a cost increase through the back door!
I don't get your gripe, if it was a free years trial and it's the end of your free year?

Also, what are reduction in services you mention?

qasdfdsaq 07-11-2013 18:18
Re: Virgin Media to start charging for Security
 
It used to be free permanently?

General Maximus 07-11-2013 18:34
Re: Virgin Media to start charging for Security
 
and I am sure that in the small print it will say everything they need to get out of it whenever they want; it is free and provided with no obligation to provide tech support, ot responsible for any losses of faults, offer may be withdrawn at any time bla bla

Sirius 07-11-2013 18:53
Re: Virgin Media to start charging for Security
 
Quote:
Originally Posted by Top banana (Post 35641762)
I don't get your gripe, if it was a free years trial and it's the end of your free year?

Also, what are reduction in services you mention?
Anything for a good winge ;)

Chrysalis 07-11-2013 21:45
Re: Virgin Media to start charging for Security
 
Personally I dont rate MSE, microsoft think its ok for it to start doing full scans when the machine is idle, if they having to automate full scans it suggests they not confident it can protect without those scans.

Avast is ok for a free choice, but lately they more spammy.

On my main rig (and I think my laptop) I pay for nod32 a/v (not the one that includes f/w), I use windows firewall for firewall.

thenry 07-11-2013 22:03
Re: Virgin Media to start charging for Security
 
Quote:
Originally Posted by ase001 (Post 35641721)
Just had an email saying that after a years free trial of F-Secure you will be charged £7.5 per quarter there after.

Another additional charge while reducing the services in a package!!!


:td::td::td::td::td::td::td::td::td::mad::mad::mad ::mad::mad::mad:
Quote:
Originally Posted by ase001 (Post 35641733)
It was free, now we have to pay that's my grip! It a cost increase through the back door!
It was free and useless.

qasdfdsaq 07-11-2013 22:07
Re: Virgin Media to start charging for Security
 
Unless VM have somehow broke it F-Secure is currently #1 for detection reliability.

craigj2k12 08-11-2013 03:42
Re: Virgin Media to start charging for Security
 
I thought F Secure was a temporary measure while VM are programming (ballsing up) their new security software

MUD_Wizard 08-11-2013 04:51
Re: Virgin Media to start charging for Security
 
Quote:
Originally Posted by craigj2k12 (Post 35641998)
I thought F Secure was a temporary measure while VM are programming (ballsing up) their new security software
VM don't program anything, even their firmware. Everything is from another party.

Sigma 08-11-2013 10:52
Re: Virgin Media to start charging for Security
 
I think it's a good deal. You get F-Secure Safe for £25 a year for up to 5 devices with VM if you pay the £25 in one go, otherwise it's £7.50 per quarter, but if you buy direct from F-Secure it would cost you £79.99.

Offering a re-skinned AV product for free is OK, but it rarely got updated and didn't support Windows 8. This offers some of the best protection you can get at a decent price. If you don't want to pay, you can use MSE, Windows Defender, AVG, Avast, Avira or whatever for free.

Kushan 08-11-2013 11:20
Re: Virgin Media to start charging for Security
 
The "free" service that they've now got rid of wasn't worth a dime. Virgin Media Security was truly awful, worse than even Norton or Mcaffee (or at least just as bad). So yeah, while this might be a "loss" of a service, you're not really loosing out on anything but GAINING a year's free F-secure, which is actually worth something.

There's just no pleasing some people.

dibbz 08-11-2013 17:33
Re: Virgin Media to start charging for Security
 
no matter how you look at it if virgin are stopping something thats free and starting to charge for it...its another price increase.

Surly their "free" service IS worth something as its better than nothing. Did they not mention at the very start that their security package come FREE with every broadband deal??

no matter how you look at it....its another £30 per year on top of your bill after the initial 1st year.

i deleted avast a while ago in favour of virgin security....looks like i will be going back again!!

Kushan 08-11-2013 17:40
Re: Virgin Media to start charging for Security
 
Quote:
Originally Posted by dibbz (Post 35642177)
no matter how you look at it if virgin are stopping something thats free and starting to charge for it...its another price increase.

Surly their "free" service IS worth something as its better than nothing. Did they not mention at the very start that their security package come FREE with every broadband deal??

no matter how you look at it....its another £30 per year on top of your bill after the initial 1st year.

i deleted avast a while ago in favour of virgin security....looks like i will be going back again!!
It's not an increase in your bill as Virgin doesn't get any money from it. It may be a discontinuation of a service, but it's not an increase in your bill.

Either way, as stated, VMS was terrible anyway. A rubbish service is no better than no service.

dibbz 08-11-2013 17:57
Re: Virgin Media to start charging for Security
 
Quote:
Originally Posted by Kushan (Post 35642180)
It's not an increase in your bill as Virgin doesn't get any money from it. It may be a discontinuation of a service, but it's not an increase in your bill.

Either way, as stated, VMS was terrible anyway. A rubbish service is no better than no service.
i will be an increase in your bill....£7.50 every 3 months after the initial year is up. Does not matter who gets the money at the end....its still an increase of what you got originally got free

Dont sweep everyone with the same brush, just because some people did not like VMS...does not mean that everyone hated it - i have always got on well with it.

But once its finished....i will go back to avast which equally served me well prior to installing virgin security

Kushan 08-11-2013 18:01
Re: Virgin Media to start charging for Security
 
Quote:
Originally Posted by dibbz (Post 35642189)
i will be an increase in your bill....£7.50 every 3 months after the initial year is up. Does not matter who gets the money at the end....its still an increase of what you got originally got free

Dont sweep everyone with the same brush, just because some people did not like VMS...does not mean that everyone hated it - i have always got on well with it.

But once its finished....i will go back to avast which equally served me well prior to installing virgin security
It's only £7.50 every 3 months if you choose to go with F-secure. There's a world of AV solutions out there at different price points, many of which are free.

And I never said I hated VMS, I said it was terrible - which it was.

broadbandking 08-11-2013 20:50
Re: Virgin Media to start charging for Security
 
Avast has done me well for many years but I would say NOD32 is still the best.

alanbjames 09-11-2013 11:00
Re: Virgin Media to start charging for Security
 
their new security is very slow. a friend has it on their Pentium I5 8GB Ram and when scanning it runs like a dog.

adzii_nufc 09-11-2013 13:16
Re: Virgin Media to start charging for Security
 
A pentium i5. :confused:

How do you get F-secure anyway? is the free year for upgrading or new customers?

Mr Pharmacist 09-11-2013 14:07
Re: Virgin Media to start charging for Security
 
Quote:
Originally Posted by adzii_nufc (Post 35642428)
A pentium i5. :confused:

How do you get F-secure anyway? is the free year for upgrading or new customers?
It's for anyone who has Virgin broadband, if they want it that is. You'll find it in the apps section of your "My Virgin Media" account. Straightforward to set up and it works fine, for me anyway.

Sirius 09-11-2013 14:10
Re: Virgin Media to start charging for Security
 
Quote:
Originally Posted by alanbjames (Post 35642357)
their new security is very slow. a friend has it on their Pentium I5 8GB Ram and when scanning it runs like a dog.
Runs like the wind on my i7

roughbeast 10-11-2013 10:59
Re: Virgin Media to start charging for Security
 
I use Microsoft Security Essentials with SpyHunter.

http://www.enigmasoftware.com/produc...FafMtAodS1AAkA

The latter is not free, (only €29.99), but it gives me excellent additional live protection and fantastic individualised support if something goes wrong.

kwikbreaks 13-11-2013 17:22
Re: Virgin Media to start charging for Security
 
So why have I got this marketing email offering it free for 12 months? Could it be because I got hit by STM the last couple of nights?
Quote:
12 November 2013

Your Virgin Media account number: nnnnnnnnn
Your area ref: 31

Our Reference: Midnight_Run1


Dear Mr Kwikbreaks,


Get more from your Virgin Broadband service


We've noticed that you enjoy being online, especially in the evening. So here are some useful tips, to help you get the most out of your service:


1. Download big files after 11pm

We don't limit how much you use the internet, but at our busiest time (between 4pm and 11pm Monday to Friday and 11am to 11pm weekends) your speed may be reduced for a short time by our traffic management system. For more info, visit virginmedia.com/traffic.

If you're streaming TV or films then there's no need to change, but if you regularly download big files to use later, then it's easy to schedule them for after 11pm. Find out how at virginmedia.com/peaktimefaq


2. Someone eating up your connection?

You might not be aware of it, but if someone at home is downloading large files it'll slow you down. File sharing is the most common thing that'll affect your speed. So check other computers in your house for file sharing programs such as BitTorrent, uTorrent, Vuse, BitComet and Shareaza. Don't forget, you mustn't use our services to breach copyright - virginmedia.com/vmterms


3. Is your WiFi connection secure?

Check that your Super Hub or wireless router is password protected and you've got encryption switched on. Neighbours or anyone in range could be piggy-backing your connection and slowing you down. Learn how to change these settings at virginmedia.com/help/wireless.


4. Security software's up to date and active

Virgin Media have partnered with F-Secure to bring you F-Secure SAFE** an award-winning internet security product FREE for 12 months. It works on up to five devices and covers all the major security threats whether that's on your home network or out and about. It also lets you set parental controls so your family are protected from inappropriate content. Learn more and download it at virginmedia.com/security.


We strongly recommend that you follow these tips - especially the times that you download large files - so you get the best broadband performance.


Want to check how much you're downloading or uploading? Several tools can help like tbbMeter (thinkbroadband.com/tbbmeter.html *) and you'll find others at softpedia.com *.

Kind regards,



Ken Oaten
Broadband Performance
Virgin Media


* Note: These links are provided simply as a convenience to our customers. Virgin Media can't offer assistance with and don't endorse these applications. The links are to third party websites, and we've no responsibility for their content.
** F-Secure SAFE not available on BlackBerry. Rolling out to iOS in December 2013 and Windows Phone in January 2014.

BenMcr 13-11-2013 17:26
Re: Virgin Media to start charging for Security
 
Quote:
Originally Posted by kwikbreaks (Post 35644728)
So why have I got this marketing email offering it free for 12 months? Could it be because I got hit by STM the last couple of nights?
That's not a marketing email, it just happens to include a mention about F-Secure

Pretty sure it used to mention VM Security when we sold that

kwikbreaks 13-11-2013 17:50
Re: Virgin Media to start charging for Security
 
So it's a naughty boy email then? Perhaps I'd have more respect for the network if they did something to improve the average speeds I see reported by SamKnows being lower than the new STM rates even when I'm not at home and using any at all.

smallethic 13-11-2013 18:02
Re: Virgin Media to start charging for Security
 
If you use Windows 8 then according to Which magazine you do not need any additional security at all since the inbuilt Windows Defender beats all of the commercial security packages.

Chrysalis 13-11-2013 18:05
Re: Virgin Media to start charging for Security
 
do they say the same about win defender on win7? if not they contradicting themselves as the only thing diff about win defender on windows 8 is the fact its pre installed.

BenMcr 13-11-2013 18:17
Re: Virgin Media to start charging for Security
 
Quote:
Originally Posted by Chrysalis (Post 35644758)
do they say the same about win defender on win7? if not they contradicting themselves as the only thing diff about win defender on windows 8 is the fact its pre installed.
I thought Win Defender on Windows 8 was basically MSE rebranded?

So it's not the same Win Defender as on W7

Sirius 13-11-2013 18:57
Re: Virgin Media to start charging for Security
 
Quote:
Originally Posted by kwikbreaks (Post 35644728)
So why have I got this marketing email offering it free for 12 months? Could it be because I got hit by STM the last couple of nights?
I have a redirect straight to file 13 for those emails. i am sick to the back teeth of receiving them

Kushan 13-11-2013 19:22
Re: Virgin Media to start charging for Security
 
I've never received one of those emails and I'm definitely a heavy user. I think.


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