Upload speeds
 

When I was on 10 MB, my upload speed was around 1.5 MB a second and I was told when upgrading to 30 that once the doubling was done in my area it should go up to around 3 MB a second. It hasn't, because my area was finished in July.

Would a simple reset of the router work or do I need to call their technical team to see what is happening or was I fed a load of crock a few months ago?

Re: Upload speeds
 

This is the current situation:

Re: Upload speeds
 

Thanks Ben, nice to know it is coming.

Re: Upload speeds
 

Just to clarify, when you were on 10meg, your upload speed would have been 1meg (10:1). However you should still expect 3meg upload when your area gets upgraded.

Out of curiosity, what IS your upload speed? I haven't seen anyone on 30/1, it seems to be 30/2 for the moment and 60/3 so you should have at least got a bit of a jump from the 1 meg you used to be on.

Re: Upload speeds
 

It's gone from 1.1 to 2.1, but I was told it should go to 3.

Re: Upload speeds
 

that is correct, so at least your upload speed has gone up a bit from the 10/1 it was before. And yes, it'll go to 30/3 eventually but who knows what the time frame for that is.

Re: Upload speeds
 

Eventually it will go to 100meg upload...

Lets stop saying it will until virgin announce dates, im sick of virgins "coming soon" to everything

Re: Upload speeds
 

There'll always be a "coming soon" aspect to it, Virgin likes to announce new projects before current projects are complete. In their defence, BT has done the same with FTTC (Vectoring comes to mind).

It'll come when it comes I suppose. Upload speeds have always been Virgin's weak point.

Re: Upload speeds
 

No wonder they struggle to keep up with BT - takes you lot years to do what BT can do at the flick of a switch!

Still - that's progress I suppose

---------- Post added at 14:49 ---------- Previous post was at 14:48 ----------

Yes a whole 2 months before they started it - bad people!

Oh virgin? Talked about doing 120/12 in 2010.. 3 years later it arrives.

I know which one I would prefer

Re: Upload speeds
 

It was well more than 2 months and they're currently only trialing it. It won't be rolled out until next year and there's no time frame for that (granted, it is a brand new technology and does need to be tested).

Re: Upload speeds
 

Unlike Cable which has been in the ground 30 years..

Re: Upload speeds
 

I don't recall BT ever promising to deploy vectoring by any date, only that it was "being investigated" as a possible future upgrade, no different to VM and DOCSIS 3.1.

A more accurate comparison would be the upgrade of everyone from 2Mb to 10Mb upload or deployment of 80/20. They usually announce a rough date (e.g. "Next spring") and usually stick to it (though they sometimes miss by a week or two, and 1Gbps has kinda become vaporware)

Re: Upload speeds
 

Can i clarify something on this point. Ive just had new services installed. 60meg broadband, yet my upload speed doesnt go beyond 2.5. Should i not be getting 6?

Re: Upload speeds
 

Nope. 60Mb has a 3Mb upload

Re: Upload speeds
 

Isn't it due to go to 6Mb? i have been waiting for ages.

Re: Upload speeds
 

Eventually...

Re: Upload speeds
 

Maybe by 2025!

Re: Upload speeds
 

You got it!

Re: Upload speeds
 

You will learn a new phrase virgin like to say.


Coming soon.....

Re: Upload speeds
 

or "plans" or "planning" - dont hold your breath that means years

Re: Upload speeds
 

All I know is my guy says "Maybe".

Re: Upload speeds
 

This article claims Virgin Media are increasing uploads:
30 Mbps customers will be upgraded to a 50 Mbps download with 3 Mbps upload
60 Mbps customers will get 100 Mbps download and 6 Mbps upload
120 Mbps customers will get boosted to 152 Mbps download and 12 Mbps upload

http://www.thinkbroadband.com/news/6...peed-dial.html

Re: Upload speeds
 

Still waiting for the last upload increase so I won't hold my breath.

Re: Upload speeds
 

New customers get this as of today

Re: Upload speeds
 

Well that is going to hack off existing customers somewhat isn't it ?? VM are probably hoping they don't notice that new customers get better (and cheaper) again.

No doubt existing customer will have to wait months/years for deadlines that get pushed back -threatening to leave might speed thing up. Why do you always have to do that with VM ? Treating existing paying loyal customers like dirt is a miscalculation.

Re: Upload speeds
 

Some existing customers got it as of yesterday ;) http://community.virginmedia.com/t5/...2199234#M37371

---------- Post added at 09:21 ---------- Previous post was at 09:18 ----------

Any existing customer moving onto a Collection that includes the new speed will get the new speed - which is the same as last time.

And again, as the same as last time, the schedule is there so that the upgrades can be done so that as much as it possible, capacity in each area isn't compromised.

Re: Upload speeds
 

No doubt moving onto a 'Collection' involves a new contract/price.

'Same as last time' -yes - existing customers treated like dirt again.

Re: Upload speeds
 

You seem to intensely dislike Virgin Media, which makes me wonder why you stay with them.

New customers, new revenue - as an existing customer, I have no issue with that.

Recontract for 12 months and get the new speed as an existing customer - I have no problem with that as a loyal customer who will stay with Virgin Media.

Wait my turn as an existing customer to get the upgraded speed - I have no problem with that.

Regards,

Out of Contract Loyal Virgin Media customer with Superhub 2 on my BB M 20Mb service.

Upgrade to 50Mb, free of additional charge, in March.