Do you now have to request free VM to VM calls?
 

During a call to Virgin Mobile today, I was told that to receive these free calls, you have to first text your landline number to 789444.

This is a new one on me and I get them anyway, so should I go through this procedure?

Also, does anyone know if the service where you can text VM for your balance to be sent back by return is chargeable or not?

If so, this does seem very odd, as it is free by dialling 789!

Re: Do you now have to request free VM to VM calls?
 

BALANCE to 789789 is free

Re: Do you now have to request free VM to VM calls?
 

Not heard of that one and it's certainly not required on the Media tariff I'm on

Re: Do you now have to request free VM to VM calls?
 

On my VM phone, you can get this verbally just by dialling 789, why don't you give it a try to see if it works on your 'phone Kymmy?

Re: Do you now have to request free VM to VM calls?
 

As it was in answer to your TEXT chargable or not question I'm not sure what you're getting at?? Text BALANCE to 789789 is free

:rolleyes:

Re: Do you now have to request free VM to VM calls?
 

Re: Do you now have to request free VM to VM calls?
 

I do wonder why I was given this erroneous information, I had never heard of it before and it appears that nobody else has either!

Does 789444 actually exist? :confused:

Re: Do you now have to request free VM to VM calls?
 

I wonder if you ever thought of actually googling 789444 VIRGIN ????? :rolleyes:

http://store.virginmedia.com/virgin-...ou-go-big.html

Re: Do you now have to request free VM to VM calls?
 

Yes it does and I had heard of it before.

Re: Do you now have to request free VM to VM calls?
 

No, I hadn't thought of doing that- good idea and thanks, but please don't continually use the rolly eyes emicon in your replies, as it comes across as rude and is unnecessary.

Thank you. After taking a look, it looks to me that the requirement for customers to text this number is not for the existing free VM to VM calls as I was told, but for the new system where differing top ups (£10/£15) generate free texts and data allowances.

The data is of no use to me, but the unlimited texts will be very useful for when I am too ill to get out of bed :)

I didn't know about this new system, so it was a nice surprise!

Re: Do you now have to request free VM to VM calls?
 

No it's for the free calls

I wasn't aware of this offer before, but I would assume it's because, unlike the contract / SIMO offers, no checks and connection to the Media account are made to the PAYG account when it's purchased

Re: Do you now have to request free VM to VM calls?
 

After providing the link you still don't bother reading it :rolleyes:

As Ben says it's purely for VM to VM calls and nothing to do with the other allowances..

I sometimes wonder why we bother especially poor Ben ???? :banghead::banghead:

Re: Do you now have to request free VM to VM calls?
 

Please drop the attitude and stop being deliberately vexatious. If you can't bring yourself to be pleasant and friendly with your interactions, it may be better if you didn't "bother".

I am in a lot of pain at the moment and am on strong painkillers, so obviously sometimes get things wrong.

Can anybody fully explain this for me as I have obviously misunderstood.

Thanks.

Re: Do you now have to request free VM to VM calls?
 

It's been fully explained in what's already posted/linked and even I can understand it on my strong pain killers :rolleyes:

Re: Do you now have to request free VM to VM calls?
 

I think if I was still confused I'd call them back, get a printout of the relevent t&c's and take it to someone else to have a look at.

I have had to do this once a few years back so I don't see why they can't do it now.

Re: Do you now have to request free VM to VM calls?
 

The fact that you are not affected by being on strong medication is totally irrelevant. We are both probably on different types of drugs and dosages for a start.

Instead of repeatedly making snide remarks to others, just be grateful that you have not been affected too much by your condition and the side effects of the drugs administered to treat your illness.

I see you continue to use the emicon that I told you I find offensive. Deliberately being offensive is not helpful to the smooth running of the forum. This sort of behaviour may explain why the site has seen a reduction in postings by new people.

Being born disabled, I have had to deal with such attitudes and baseless assumptions my whole life, so it's water off a ducks back to me, but I can see why such attitudes put people off using the site and/or contributing to discussions.

This in turn may decrease traffic and therefore advertising revenue that is currently funding the full costs of this site. I shall assume that that is not what you want.

Thanks Dilly, I'll try that when I feel a bit better :-)

Re: Do you now have to request free VM to VM calls?
 

Sam! ;-)

Re: Do you now have to request free VM to VM calls?
 

Lol :D

Re: Do you now have to request free VM to VM calls?
 

Pmsl when your excuse of painkillers doesn't work you fall back on your ever present disabled card whilst attempting to place blame on non-existant problems with the forum :rolleyes:

You always read the forum correctly so why can't you understand a simple webpage that clearly states that for those who don't automatically qualify for free vm2vm calls havd to first top-up the minimum amount and then activate the free calls by calling the 6 digit number. If your package has the free calls without a qualification you don't have to do anything.

SIMPLES... as the meerkat says though he may not have just been talking about the process :rofl:

Re: Do you now have to request free VM to VM calls?
 

Statistics show that most of us will become disabled at some point in our lives, through disease, attack, old age etc.

Shockingly, nearly half of us will get cancer.

Despite this fact, you continue to make your gratuitously caustic remarks against the disabled and seriously ill. Incredibly, this started in this thread because I found a feature on my mobile 'phone that I wanted to share with you because you might have found it easier than texting for a balance?!?!

When I objected to this rudeness, you started being deliberately offensive and persisted with the rudeness. In certain situations, your comments are so appalling that they would be unlawful under equalities and harassment legislation.

It is not for you to speculate on the affects of a persons illness, nor the medication that they take, especially when you are not in possession of the full facts. Assumptions are rarely true and never helpful.

Whilst I appreciate that admin staff are allowed to post in their own right, I do feel that you should lead by example. Any passing person will see your insults and may well be put off from joining or posting.

You say that the lack of new people posting is not a problem, but the views of members in the "what do you want" thread state otherwise. Feelings are that it is the same few people posting and going round and round in circles. Without fresh input a forum risks going stale and is effectively nothing more than a blog.

So, I'll leave you to think about what your actions are doing to the reputation of the site and to ponder how you would feel if someone started causing unnecessary upset when the inevitability is that you, or someone close to you, is very likely to be affected.

I hope that you don't ever have to go through what I'm going through, I wouldn't wish it on my worst enemy.

Goodnight and God bless.

Re: Do you now have to request free VM to VM calls?
 

'In certain situations' - Absolutely none of which could even remotely apply in this case.

I'd love to see the reaction if you walked into the local Police office and complained that someone said something on the Internet in a manner you found abrupt and upsetting.

Re: Do you now have to request free VM to VM calls?