Price Increases?
 

Re: Price Increases?
 

Something wrong somewhere.

Re: Price Increases?
 

How can you downgrade to TV XL -it is the highest TV service?

Have you identified if the variation in price is due to phone charges?

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Maybe they had TV XL + some premium channels perhaps? ;)

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i suppose yearly increases are normal

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are you sure there wasn't some other variant on your phone bill? on demand usage? phone calls?

For the bill to go up every month for 6 month seems very, very strange.

Re: Price Increases?
 

Gadgie, I think you owe this forum an explanation for the stories you appear to be telling.

In this thread you say that you came back to Virgin Media six months ago, yet in a thread just over eight months ago you said the following:

Aye! I think I will phone them, its just we feel cheated in a way, because it was price increases from Sky that made us come back to V/M.

The original deal was £82 a month, now only 3 months later, here we are paying £88+, it seems we cant win?

Just so you see I'm not making this up, here is the post:

http://www.cableforum.co.uk/board/34...l#post35469018

So?

Re: Price Increases?
 

Am I right in thinking that if there is a price increase we would have a window where we can leave Virgin without penalty even if we are still in a contract ?

Re: Price Increases?
 

If there is a price rise that applies to all customers (or a range of customers?), you get a 28 day window to cancel as far as I recall.

---------- Post added at 13:17 ---------- Previous post was at 13:10 ----------

Getting how long you have been with a company two months wrong is not a biggie, easy mistake. The costs being complained about need to be accurate though.

If the original was £82 that went up to £88 in 3 months, it is possible that initial increase was one of virgins price rises (wasn't it 4 price rises last year?) and is in line with customers paying £2.50 to £7 more as some were reporting.

So 3 months in, going £82 to £88, leaves another 5 months for the further increase to £97. If no other services were taken and there are no extra telephone charges (084*, mobile or premium numbers) or additional movie purchases (kids?) then £11 in 5 months is pretty steep. £15 in 8 months is pretty bad too.

Lots of variables that need to be ruled out before the increase is blamed on virgin.

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...but it's not two months wrong, it's at least 11 months rather than six, if you read both posts. Same complaint but non-consistent. What does that sound like?

Re: Price Increases?
 

If you have Sky Premiums, then yes you would get an increase about every six months - because VM increase their part of the package usually around April (although it was Feb this year)

Sky then increase their prices, including the ones VM charge for Sky Premiums, around September

Re: Price Increases?
 

Live within your means,

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What? He does need something to watch on his £1200 telly. Read some of his earlier posts.:)

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Maybe they were until Virgin increased the price, they already dropped the tv package.

So many judgmental people here.

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Call connection charges to go up from July 1ST. :(

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By 1p and doesn't apply to any inclusive call

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I'm not sure what was judgemental about my comment. Living within ones means is simple commonsense.

If pay TV is now too expensive for some to afford on there income then disconnect or reduce services. I'm affraid that's just a fact of life.

Pay TV is a luxury, freesat an freeview offer plenty of entertainment, news, for free.

Re: Price Increases?
 

I agree that pay tv is a luxury and that people should live within their means.

The OP's first post was to say they had dropped their package down as they couldn't afford it since the pay rise. So they did exactly what you said (and had a little moan about it) but because they mentioned they were on benefits they got attacked from all angles telling them to live within their means and reduce their package...

Like I said before, some were so focused on the benefits attack they were blind to everything else said :rolleyes:

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Why do people mention they are on benefits or disabled unless they want to engender some un-necessary sympathy for their situation?

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How do you know that sympathy is not necessary for their situation, that's a very sweeping statement .

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looking to reduce my package too. on tv xl,want to go to m (i think). we pay for all calls at a fixed price each month,and want too remove that aspect,but we want to retain the BBand at 30 mb which is i believe to be doubled by the end of this month to 60mb. if i reduce the package do i then start a new 12 months contract with vm?

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I must confess that l only watch the True channels for movies, NOT Sky at all.

There was a company last year, something call 'blue' that was brining out several entertainment channels, and Movies. But they haven't appeared.

Also the Discovery channels such as ' Duck Dynasty, and Pawn Stars on History.

Re: Price Increases?
 

Aye! and neither of them have anything to do with History?

Also, I noticed we have now lost the Military channel, that was one of my favourites, and this new H2 they replaced it with, is just showing old programs with new names?

Makes you wonder if they think we are daft and wont notice? :rolleyes:

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It's not been replaced by VM - that was the channel themselves that did so http://www.imediamonkey.com/2013/04/...urday-may-4th/

Re: Price Increases?
 

Thanks for that Ben, the link wouldn't play, (copyright protection?) but I will wait and see how it goes?

Must admit we really enjoy our Documentary channels, and we haven't really missed the Movie channels, as yet. ;)