Brand new superhub problem!
 

Hey all, I have a problem which started about a week or so ago around when I got R37 firmware sent to my superhub, although I'm not guaranteeing this is the problem. Can you help me?

I have always used my Superhub in normal mode, so it acts as wireless router, modem and gigabit switch etc all in one. I have never had any problem like this since the other day and I think it is around when I got R37.

The problem is that when I stream media to my PS3 from my main computer WIRED the film stutters and audio drops out for about 4-5 seconds at a time. This happens once every few minutes of the film. It usually is not enough to make the film drop out, but it will stutter for a while making it unwatchable. Everything in this problem is WIRED via gigabit ethernet. No wireless involved here at all.

I setup a long running ping of the playstation from my main computer doing the streaming. I noticed when this stuttering occurs, the PS3 times out on a ping for usually a couple of ping attempts, and then it comes back alive. I initially thought this was software related so I disabled all my virus and security software including windows firewall and still it occured. I have tested all cables with a proper cable tester and they are fine.

I then tried to isolate the problem so I setup a static IP on both the PS3 and my main computer. I conneted them via a gigabit switch completely bypassing the superhub. So both PS3 and main computer are not even connected to the superhub/internet. The problem then goes away completely. Constant and indefinite pings and stutter problem gone.

I then plugged simply the superhub into the gigabit switch, to allow both PS3 and computer to have access to the internet (but still have static IPs) and the problem comes back. So without even using DHCP on the superhub and with static IPs set, if I have just simply the superhub in the loop of the network, the problem comes back.

Any ideas?

I am using PS3 Media server to stream but has been fine up until a week or so ago and never had this problem before since using my superhub at the center of my home network for ages.

EDIT: On the superhub I have UPnP turned off, all firewall and security settings off, and only two port forwarding rules which are for torrents and working fine.

Re: Brand new superhub problem!
 

Anyone any ideas?

Re: Brand new superhub problem!
 

If it as only happened since the update then I would assume it is either a bug in the firmware or a setting changed as the update wipes them all but... the fact you are plugged into a switch should mean the traffic isn't going through the superhub though, just between the port for your computer and PS3. Can see why it is puzzling.

Is the switch a managed one that you can go in to and delete any routing tables stored in case its something silly like that?

I can't see how with a switch you would have this problem unless the superhub was flooding traffic over the switch (unlikely with 100 port), it was sending a packet that disrupted the routing in some way or all traffic was routed through it due to a default gateway setting.

Re: Brand new superhub problem!
 

As mentioned in the other thread where you posted the same question, the Superhub screws with ARPs.

I'd ping the Superhub from both devices to see which loses packets and to where.

Re: Brand new superhub problem!
 

Is that in the main R37 thread?

Interested to see what its doing with those ARP packets. ARP poisoning causing a denial of service, even if temporary, is an awesome feature for them to add to the firmware lol.

Re: Brand new superhub problem!
 

I've recently had problems with my Superhub seemingly dropping packets.

BTW, ARP packets are LAN only and only occur when resolving an IP address to a MAC address on the LAN. They cannot be routed across the internet by definition and intermittent rules it out.

It also won't be anything to do with the routing table, because that either works or it doesn't, intermittent rules it out.

I resolved my issue by logging in to my Superhub and putting the troublemsome item's LAN IP in the DMZ. Suddenly everything worked again and no more dropped packets.

Give it a go.

My problems with dropped packets started about a week ago too so I'm guessing this will solve your problem.

On another note, why does the cursor disappear when I click elswhere in this edit in IE9? It would seem Cable Forum are incapable of supporting cursors. Total fail but not that surprising.

Re: Brand new superhub problem!
 

Fully aware that ARP packets are not routed across the internet.

Switches can use ARP packets it witnesses to determine what is in which port and route accordingly. The ones I have used create a routing table based on the MAC addresses in each port. That is why if I send a custom ARP packet with the MAC address of another machine on the network, I can either cause a denial of service or route the traffic through me due to poisoning the entry in the switches route table. This could be corrected quickly by some switches simple by observing the conflict and MAC address on the other port. My experience is this depends on the switch and age.

Unless all limited knowledge and experience is all wrong, I fail to see what you are saying to me ;)

---------- Post added at 21:34 ---------- Previous post was at 21:33 ----------

Not sure how anyone using IE can criticise anyone :rolleyes:

Re: Brand new superhub problem!
 

He is using a superhub, it is a 4 port hub (that's HUB, NOT switch in ANY sense of the word) attached to a modem, hence intermittent ARP problem regarding a PS3 it cannot be.

[mod edit: please be civil]

Re: Brand new superhub problem!
 

Did you not read the part about where he said he was plugging the hub into.....a switch to connect it to the rest of his network?

Re: Brand new superhub problem!
 

Guys thanks for the help. The switch I was using to test is a TPLink basic 5port gigabit unmanaged switch. So I am not sure what to take from the above...I don't understand what you are saying about the entry in the DMZ and pinging it to narrow down the problem. I will re-read it all back slowly and see if I get it hang on.... (thanks) :)

Re: Brand new superhub problem!
 

IE9 is now fully compliant when the correct DOCTYPE is emitted which it is on this forum. If you knew anything at all about vBulletin you would know it is a known problem. :rolleyes: Your ignorance appears to know no bounds!

Re: Brand new superhub problem!
 

100 port? The superhub is gigabit and my switch is gigabit.

Argh...when I configured the main computer and PS3 to each have a separate static IP I did it like this:

Main Computer:
IP: 192.168.0.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1

PS3:
IP: 192.168.0.3
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1

My superhub is set to give out IPs as part of DHCP but in a different range like:

192.168.0.101 through to 120
with a default gateway of 192.168.0.100

Simply plugging this into one of the gigabit TPlink switch ports causes the issue to occur.

OK. Might be difficult to ping the superhub from a PS3. ;) I can try it with another machine like a laptop I guess.

Re: Brand new superhub problem!
 

Ok, who is going to own up to opening the door to the room with the padded walls? :nutter:

---------- Post added at 23:33 ---------- Previous post was at 23:29 ----------

Wasn't aware the superhub had a gigabit port but thinking about it makes sense as VM offer 120Mbit. My bad.

I'll let the expert in this thread guide you, qasdfdsaq knows his stuff :)

Re: Brand new superhub problem!
 

Jesus, are you stupid? He said this problem happened, and THEN he plugged in a switch to try and resolve it.

I am not going to reply to you anymore. You are an idiot.

Re: Brand new superhub problem!
 

Are you saying your problem was similar symptoms to mine or a different thing? Explain what you did where in more detail if that's ok? Cheers :)
thanks for help

Re: Brand new superhub problem!
 

Mine was WAN to LAN problems. You have LAN to LAN problems? DMZ won't help, sorry.

Try streaming via Superhub with same static IPs but with the coax unplugged. I bet you don't get any stutter.

Pound to a penny, it's something on your PC that is kicking off when it knows there is an internet connection available. That will get you thinking about something you installed recently that could be spiking your CPU intermittenlty. I'm a betting man and my money's on that.

Re: Brand new superhub problem!
 

Like it. Good idea. I will try it as you say with the SHUB connected up but no coax in it as a proof of concept. Could well be something on the PC reacting to internet but god knows what. Should be able to test if it follows the PC by streaming from another one.

Re: Brand new superhub problem!
 

It would be worth looking at this at 30 second intervals when the coax is unplugged - to see if the SH gets into a knot when the modem section tries to reconnect with VM. I know thetwo sections should be separate, but the saga has ggone on for so long with the SH that this sort of possibility needs to be kept in mind.

Re: Brand new superhub problem!
 

Errm the Super"hub" has a 4 port switch. That's a switch by every common definition of the word and not a hub in any networking sense. The "Hub" part of the name is a marketing term for the combination of wired, wireless, and WAN connectivity in one unit.

https://www.google.co.uk/search?q=hub+vs+switch

Re: Brand new superhub problem!
 

Guys thanks for your help so far with this. Will run some more tests in a bit and report back.

Re: Brand new superhub problem!
 

I have been testing this tonight and I still have the same problem. I tried pulling the coaxial out of the SHUB and this made no difference. It still times out all the time but only during streaming. I also setup long running pings described below to help troubleshoot.

Comp1 = main PC acting as streaming host server using PS3 Media server
laptop = test machine on network via wireless
PS3 = The PS3 playing back media

*Comp1 and PS3 connected to SHUB wired direct via gigabit ethernet and set to automatically obtain IP from SHUB DHCP.

Comp1 set to constantly ping:
Default gateway
Laptop
PS3

Laptop set to contantly ping:
Default gateway
Comp1
PS3

I noticed that when I have a network time out on the ping to the PS3, the film stutters at that very point. The Comp1 will show timeouts to PS3, as will the laptop to the PS3. However, default gateway and pings to laptop/comp1 all continue fine. It is only the PS3 that times out during these failing pings.

I tried setting PS3 and comp1 to have Full Duplex set in network adapter options. Didn't make a difference over the default auto negotiate.

Also, I have just finished testing the whole thing running from a very capable high spec laptop via gigabit on the same file, same version of PS3MS also via the SHUB, and guess what....exactly the same.

At the moment this can now only be:

PS3 is faulty = unlikely
PS3MS software faulty = likely**
Superhub is causing these issues = likely

** I will role back a version or two to test and I guess if possible use different streaming software as well to rule it out entirely as a next part of the test.

Any advice or things to check much appreciated.

---------- Post added at 23:02 ---------- Previous post was at 22:50 ----------

Actually now...what it is doing is as above, but when the film stutters, both the laptop (currently used to stream the film) AND the PS3 both time out on a ping. Before it was just the PS3, but now the Main comp1 cannot ping either when a film stutters.

Re: Brand new superhub problem!
 

Have you tried connecting a PC directly to the PS3?

Re: Brand new superhub problem!
 

Just tested again having rolled back PS3MS software to an older version. Still the same problem.

Re: Brand new superhub problem!
 

The fact pings are timing out means it is unlikely to be streaming software/transcoding or anything like that. If it was 100mbit connections and you was streaming a 1080p mkv with DTS sound, it might be expected the bitrate could go above what the hardware could handle and at the same time cause some packet loss. But as its all gigabit...

Just to throw a couple more ideas into the mix..... I have seen graphics card drivers and heat cause machines to freeze up for a few seconds every now and then. Mostly I have seen it happen when hard disks are on their way out.

Re: Brand new superhub problem!
 

When I connect the PC to the PS3 via a TPlink gigabit switch (bypassing the SHUB) the problem goes away. I would assume connecting direct would have the same result, i.e. it would work.

---------- Post added at 23:10 ---------- Previous post was at 23:08 ----------

Have tested from a laptop and a PC completely different hardware. The same test film files resided on separate hard disk drives to eliminate all possible hardware issues. :) i.e. laptop hard disk and PC hard disk. The file is not corrupt. It stutters in different places and more than one film stutters. They probably all do. Not just high bit rate mkv files, basic 700mb avi rips as well with no transcoding involved.

Re: Brand new superhub problem!
 

What about the advice/question I put in #18?

Re: Brand new superhub problem!
 

This bit:

Yeah I did test this. When I unplugged the coax I saw no pattern to the stuttering. Do you mean check to see that the stuttering did not occur with any set time pattern or interval like 30seconds? It didn't. Or have I missread what I was supposed to test Sephiroth? Thanks for your help and everyone else so far with this though. I need to get to the bottom of this. It used to work and now doesn't so.... :( superhub is only thing that has changed on my home network when I got R37 firmware. Might be a conicidence.

Re: Brand new superhub problem!
 

Figured as much.

Sniffing with wireshark might help if it is a rogue packet type problem but we still don't know for sure if it is.

---------- Post added at 23:31 ---------- Previous post was at 23:27 ----------

If it works directly connected of through the tplink switch ok, then its got to be the SHUB.

Sniffing would probably help if its something the SHUB sends out on all ports.

---------- Post added at 23:32 ---------- Previous post was at 23:31 ----------

Just another thought.....do you have any wireless devices that might be reconnecting or disconnecting from the network?

Re: Brand new superhub problem!
 

Yes, Sniper. It was the 30 second interval which might indicate that it was the modem side of the SH glitching the router side. It shouldn't be - but if the obvious doesn't explain it .....

R37 is essentially a router firmware change. Sorry to be negative, but the foirmware record of the SH is fix one thing introduce another nasty. That's why I use modem mode.

Re: Brand new superhub problem!
 

Hmm ok. No that's fair to say.
So...does anyone fancy reproducing this for me to see if it is an actual fault? Basically stream a film to your PS3 and see if it stutters (hard wired to the superhub).

So...modem mode could be the way to go. Hmm.

I could give wireshark a go yes. What would be a good filter? Stuff where the source IP is the default gateway or.... ?

---------- Post added 20-12-2012 at 00:23 ---------- Previous post was 19-12-2012 at 23:52 ----------

Just tested using Vuze media streaming to eliminate PS3 Media server software and the problem remains.

So the problem is down to

a) Super Hub
b) PS3 is faulty


---------- Post added at 00:25 ---------- Previous post was at 00:23 ----------

Next test, eliminate PS3 by playing back on something else.

---------- Post added at 00:29 ---------- Previous post was at 00:25 ----------

I will test out my Raspberry Pi tomorrow as it's failing to boot at the moment. Then it should prove it's not the PS3.

---------- Post added at 00:30 ---------- Previous post was at 00:29 ----------

Next question, is it possible to roll back to R36 firmware to see if this goes away? Would a member of virgin community support forums facilitate such a test by sending it to my superhub solely? Thinking not.

Re: Brand new superhub problem!
 

ASk them on the VM forum. There are some members there who can take it to the Forum Team for special consideration.

Come back here, please, with a link to the Community thread.

Re: Brand new superhub problem!
 

That's pretty much my answer to everything these days but I'm yet to find an easy 1-2-3 guide to Wiresharking for Dummies.

Re: Brand new superhub problem!
 

Guys, got any suggestions for a wireless cable gigabit router? Seriously might buy one over xmas. Needs to have gigabit ports on it though. Also would prefer one to be able to run DDWRT/Tomato or open source firmware like the old solid Linksys routers used to.

In the mean time I will test my PS3 tonight.

Re: Brand new superhub problem!
 

I like the Asus RT-N16 I have with Tomtato, however it's old now. The Asus RT-66 is the newer model, but I don't think it can use Tomato?
It can run 'Merlin' Firmware, but not too sure what firmware Merlin is built around.

Re: Brand new superhub problem!
 

Looks perfect. I had an amazingly good experience running Tomato firmware for 2-3 years before with an older Linksys router. I like Tomato. Any cheaper routers that run it that have gigabit ports? Anything for under £50?

---------- Post added at 16:02 ---------- Previous post was at 15:35 ----------

Also the TPLink TL-WR1043ND also looks good as is only £38.11 on amazon. Has an Atheros chip so will not run Tomato, but I have read that it is compatible with Open/DDWRT.

The Asus RT-N16 is £63.97.

Re: Brand new superhub problem!
 

I'm running DD-WRT on a WR1043ND. I don't use the wireless side though, so can't vouch for its performance in that area...

Re: Brand new superhub problem!
 

The only thing that concerns me about the WR1043ND, is that it is not very future proof. The WAN to LAN throughput is 122.7mb tested by smallnetbuilder.com
That puts it right at the limit of when we get 120mb download speeds next year. Virgin may not increase speeds beyond 120mb for a while, but it would be nice to buy a router that has a "fit and forget" appeal to it. i.e. Can install a custom firmware and let it sit working for years. Similar thing with the Asus RT-N16 which tops out at 141.1.

The netgear WNR3500L is £65 and has WAN to LAN throughput of 255.5mb. But...it does not have the best wireless performance (no external antennae) and is not dual band simultaneous capable. The latter two points don't bother me. Also the netgear can run Tomato, DDWRT and OpenWRT. Looks like a good option.

Re: Brand new superhub problem!
 

I've had 130Mb/s through it according to JDast...

Re: Brand new superhub problem!
 

How did you test that?

Oh...uh oh... I just found this from qasdfdsaq in another thread:

Really? How so? In that they over or under estimate WAN to LAn throughput?

Re: Brand new superhub problem!
 

JDast on VM 120Mb/s service

Re: Brand new superhub problem!
 

I use the wireless on TL-wr1043nd using the DD-WRT firmware and its fine with good signal strength through my house.

For a cheap router its a lot of bang for the buck, so if you don't want to spend to much money I would highly recommend it.

Re: Brand new superhub problem!
 

I'm going to give you the benefit of the doubt, but please don't come back aggressively at me when you don't know what you are talking about.

If you're unsure or have a query about anything I've said then just ask, but please don't "tell" me what is clearly incorrect, it makes you look foolish and it wastes my time replying to you. It also detracts from the value of this forum.

Benefit of the doubt ... switch segregates traffic based on IP addresses attached to each port. Therefore each port only receives directed traffic that applies to it. Do me a favour and install Wireshark on your PC, then start it running on your LAN interface. Next, start any traffic on any other port on your LAN and watch it magically appear in Wireshark due to the fact that the Superhub has a cheap hub and not in fact an intelligent switch.

Re: Brand new superhub problem!
 

Hi Caph

Putting aside Qasi's much loved manner (!) he's completely right. You've given him the benefit of the doubt by reason of the addressable ports. That should be the end of it. But you've gone on to talk of the SH being a "cheap hub" not an "intelligent switch" - whatever the latter means.

The Sh is cheap but the switch section is not a hub because the ports are addressable from the router. You can't have it both ways. Or have I misunderstood something?

Re: Brand new superhub problem!
 

It's definitely looking like a problem between the PS3 and Superhub. Can you stream the same movie from one PC to the other via the Superhub? That would rule out the stream itself which I'm guessing is a prolonged stream of UDP packets. As I type I've just finished streaming a 20 minute TV episode across the superhub from a NAS to my laptop both hardwired with no stuttering.

---------- Post added at 23:53 ---------- Previous post was at 23:52 ----------

I have absolutely no idea what you mean by that.

Re: Brand new superhub problem!
 

On a side note, my sky hub (SR101) only has 100 and not gigabit ports. Obviously a switch type operation though as today I was ftp'ing some stuff between 2 machines at 11mb/s while downloading at 3.5mb/s and streaming a hight bitrate mkv to a wireless laptop from a hard wired NAS.

Not had a superhub but I would expect it to work in a similar way and not repeat all the packets out all all the ports, ala a hub.

Re: Brand new superhub problem!
 

I would suggest you do the exact same thing. You're completely wrong so please stop talking nonsense and misleading people


False. An ethernet switch segregates traffic based on ethernet addresses to each port.

That is exactly what it does not do. Do me a favour. Verify your own facts before spouting nonsense. How about you go install Wireshark on your own PC then watch other traffic on your LAN not appear at all. I've already have it installed on all my PCs and spent enough time sniffing Superhub traffic several years ago. Then I started playing around with this kinda stuff for a while and got bored of the Pooperhub. Yes, that is a 4x10Gb internet connection.

Completely wrong. It is a layer 2 ethernet switch and not a hub. Most fundamentally it's full duplex and by definition cannot be a hub. Furthermore if it were a hub, why does it have a Broadcom BCM53114KFBG switch chip individually connected to each of its network ports? The same chip used in the Netgear GS1053E ProSafe Switch? Why do the Netgear base specifications indicate "Bridging" (a switch function) and "Spanning tree" (another switch function) and 802.1d MAC bridge (i.e. ethernet switching standard)in it's feature list?

Get a clue. Superhub is a switch and is subject to all the vulnerabilities of a badly programmed switch.

---------- Post added at 09:39 ---------- Previous post was at 09:35 ----------

Hubs have been outdated for a decade. You'd be hard pressed to find a modern one to buy new even if you tried. I've never even seen a gigabit hub in existence, ever.

---------- Post added at 10:03 ---------- Previous post was at 09:39 ----------

I use a 2543ND, which IMO is the cheapest and best value any-band (well it's dual band but one-at-a-time) router with gigabit ports. Personally I stick with Atheros based kit not only because of superb open-source and developer community but they're also far more reliable and less buggy than Broadcom, Realtek or Ralink stuff.

The 1043 and 2543 share the same CPU speed and architecture and the 2543 manages 220Mbps WAN to LAN throughput, so I wouldn't expect the 1043 to be much slower.

In my opinion if you want the best value 2.4Ghz performance and the flexibility of occasionally switching to 5Ghz, get the TL-WR2543ND.

If you want future-proofing and simultaneous dual-band get the TL-WDR3600 or 4300. The hardware NAT acceleration on those new processors gives 800Mbps+ WAN to LAN throughput.

---------- Post added at 10:04 ---------- Previous post was at 10:03 ----------

Under, but my comments mostly revolve around their wireless testing. WAN to LAN isn't too far off, though sometimes is.

I tend to get wireless results that are 2-3x higher than they do under the same conditions, and not to mention they spent ages testing with a broken setup with missing antennas, which doesn't give me much confidence either...

Re: Brand new superhub problem!
 

I still have an old cisco rack mount 20 or 24 port 100mb hub here somewhere. They were build like tanks considering their size lol.

Re: Brand new superhub problem!
 

@qasdfdsaq thanks for the advice. The TPLink routers look good. I like the bang per buck they appear to give and the gradual price rises as the features increase. I am off to read up on them now.

I still want to solve the above problem though. It can't be a general problem surely as other people would have seen it? Maybe it is the combination of streaming to a PS3 that does it. I wonder if someone could test streaming to a PS3.

---------- Post added at 13:45 ---------- Previous post was at 12:39 ----------

@qasdfdsaq I just found your post here from a search where you reply to the TPLink rep from HQ. It's quite interesting that he states the - presumably "on paper" - WAN to LAN throughput as around half of what you tested it to be. Very interesting indeed. For me personally, I'm not bothered about dual band wireless as I have too many clients on 2.4ghz band, so....the TL-WR1043ND looks to be a bargain at £38.11.... if....and only if it does in fact have WAN to LAN throughput of which matches the WR2543ND. You state above you think it would be similar since it uses the same hardware internally. How confident of that are you? :) Serious bang per buck right there with the 1043ND.


EDIT:

Just seen that the specs for the 1043ND vs 2543ND. The CPU is actually a newer revision on the older 1043ND it seems ? I would assume the performance of WAN to LAN throughput should be near identical and if anything better on the 1043ND? Yet tests seem to put it at 120mbps.

1043ND:
System on chip: AR9132 rev 2
CPU speed = 400mhz
Flash = 8mb
Ram = 32mb
Ethernet: Realtek RTL8366RB


2543ND:
System on chip: AR7242
CPU speed = 400mhz
Flash = 8mb
Ram = 64mb
Ethernet: Realtek RTL8367R



Cheers

Re: Brand new superhub problem!
 

It's a slightly newer revision but the same architecture (MIPS 24K). It's only when you move to newer architectures (e.g. MIPS 74K) that you see big differences in "per megahertz" performance. The newer gen new architecture CPU in the 3600 is 20-30% faster at the same clock speed than the AR7242 so any differences between the two revisions of the same architecture will be smaller than this.

The 2543ND can be had for about £38 apparently including delivery but most places sell it for about £45. The extra full-service wireless stream on that will give you slightly improved range and reliability even on devices that can only use 2 streams.

I still think the Superhub problem is due to it being confused by MAC/ARP/IP mismatches but you would have to use Wireshark or similar to diagnose it. And you *cannot* do this using the Superhub because it *is* a switch and not a hub.

---------- Post added at 06:25 ---------- Previous post was at 06:22 ----------

If you want to talk size and built like tanks... How about a dozen HP 192-port 10/100 switches? That was our "pre-2007" hardware. Since then all our switches in new buildings are gigabit ported with two 10-gigabit uplinks on each floor

Re: Brand new superhub problem!
 

I finished off testing this by using a different playback device on my network also via the superhub. Plays back fine. The problem is the PS3 believe it or not. Whether this is a hardware problem with the actual PS3 or if it is some kind of incompatability with the superhub I do not know. I tried resetting the superhub to factory default settings and it did not make a difference. Would be good if someone else can test streaming full 1080 rips to a PS3 via PS3MS using superhub.

Re: Brand new superhub problem!
 

Do ME a favour and stop regurgitating the "network switch" Wikipaedia page. It makes you look like a monkey see monkey do.

Wireshark shows traffic going to port 4 on port 3. Argue with me I dare you. It may have chips that are used in more expensive ports, but it acts as a hub and no matter how many words you pattern match on a Wiki page, that fact remains.

Monkey see, monkey fail.

---------- Post added at 23:35 ---------- Previous post was at 23:30 ----------

That's not consistent with it working fine when streaming via the other switch you tried though? Did it definitely work fine via the switch when streaming exactly the same media? This guy had the same problem but it was an encoding issue that the PS3 struggled with after a while.

Re: Brand new superhub problem!
 

Wireshark shows no traffic going to port 4 on port 3. It does not act as a hub and no matter how many times you try to lie to people it will still be a switch.

Since you've presented absolutely no facts or evidence of relevance and seem intent on insults around, you clearly have no idea how to hold a civil debate or any clue about the subject at hand. Let me refer you to level two of this.

Monkey see, monkey fail.

Re: Brand new superhub problem!
 

UPDATE:
So I took the PS3 round to my friends house who has also a superhub and a PC hardwired to it running PS3 Media Server. We streamed a 1080p high bitrate rip to MY PS3 on his network also via superhub and it all worked fine. So basically I have ruled out the PS3. The stuttering and ping timeouts ONLY happen when using my superhub at my house with my PS3. I don't know where to go next with this. I have even reset the superhub to factory defaults and it still does it. :(

Re: Brand new superhub problem!
 

Perhaps you could compare router (SH) settings between your setup and your friend's. You can come back to us to consider the relevance of any differences.

Re: Brand new superhub problem!
 

Even in factory defaults? Sounds like a Superdud to me (dud hub)

Re: Brand new superhub problem!
 

Yes even straight out of the box factory defaults it has a problem using my superhub.
If I brought my friends superhub round my house and plugged it in, or mine to his house to test...would it work? i.e. Are they bound to a particular household or UBR based on mac address?

Re: Brand new superhub problem!
 

UBR based on mac address.

Though it can be specific to a port/segment on the UBR as well.

Re: Brand new superhub problem!
 

Ask them to give you an NTL250 modem. Rock solid and reliable for me. Never seem to have any of the issues that keep being reported with the Superdud.

Re: Brand new superhub problem!
 

Sorry to say Mr K, the 250 has gone the same way as the Dodo!
Virgin have warned me the 256 I have will be automatically replaced by SHub if it dies.

Re: Brand new superhub problem!
 

Well I'll be keeping my 250 till it dies. Unlike the Dodo it's very much alive. Don't see the need for anything more than 20mb. Rather have a reliable connection which it doesn't seem the sh can provide.

Re: Brand new superhub problem!
 

I think the connection speed is not really what causes superhub issues. It's just generally trying to do a lot (all in one modem/wireless router/gigabit switch) at the same time and it's buggy and not the best hardware to begin with.

Re: Brand new superhub problem!
 

Get one of these instead and tell me how it goes

http://www.ebuyer.com/386385-dual-ba...-wan-port-2t2r

Simultaneous dual-band gigabit router for £29.99. Can't beat the price.

Re: Brand new superhub problem!
 

Never heard of that brand before... I may get a new router yeah. Probably for the best.