Vip 100 and talk unlimited extra
 

Hi I`ve been on the vip 100 now for quite a while and have been following the tv price rise thread. I noticed someone posted something about free mobile calls from the landline on the vip, so I`ve checked the packages online and there seems to be something called talk unlimted extra which gives free calls to mobiles. This seems to be included on the vip package according to this page
http://store.virginmedia.com/bundles/vip.html
How long has this extra bit been there ? and should I have automatically been put on it if I`m already on the vip package.
Cheers

Re: Vip 100 and talk unlimited extra
 

it been out for about a month mate i got it and it saved me a fortune on calls

Re: Vip 100 and talk unlimited extra
 

I`m a bit confused now. I`ve just rang up to see if these free mobile calls are on my vip package, to be told, as Harryn9000 said that its a new thing that has only been out a month. The cs guy said he can add it to my package for an extra £1.94.
So does this mean that the top vip package that I have been on is no longer the top package and that there is a new top package.

Re: Vip 100 and talk unlimited extra
 

Yup, that's pretty much the gist of it. I was in exactly the same position as you and assumed I would automatically be upgraded to the new package, but that isn't the way it works. I did the maths and decided it would be worth it for me to upgrade so phoned up and did so.
I personally think it is another example of VM's unnecessarily complicated pricing and billing structures, but perhaps that's just me!

Re: Vip 100 and talk unlimited extra
 

So let me get this right.....

I am on VIP100 and have always been on VIP back in the days of when it was VIP and no split when it was 20Mb.
Now I had this argument with them before when last year the VIP package was 100Mb by default so I called up asking why I had not been moved to it from 50Mb.
They said we need you to make the agreement to the change!
What? You changed the package not me and if it's better then why have you not upgraded me accordingly.
Anyway they did that.

Now it seems this phone package is better and included in the VIP price but some of you are being charged more?
If I call up am I going to be charged more even though it's part of the VIP collection I believe I am on already?

Re: Vip 100 and talk unlimited extra
 

I think thats what it means Tricky. I didnt know anything about any new vip package until I read about someone getting free mobile calls. As far as I knew I was on the top vip package. The package that you and I are on doesnt seem to exist anymore. My heads all pickled with all these rises and package changes.

Re: Vip 100 and talk unlimited extra
 

it not a package change as such the the phone end of vip has changed but u have to ring up to get it.

Re: Vip 100 and talk unlimited extra
 

The previous VIP packages have been replaced by the current VIP Collection. All current VIP bundle customers can go onto it, but it's opt in.

Re: Vip 100 and talk unlimited extra
 

I'm very confused. Currently on VIP50 paying £111.21 - I have voicemail plus but will be removing this. Does this figure sound right for my services? How much does voicemail plus cost?

How much will it cost me to add talk unlimited extra?

My area which was due to be upgraded to 100Mb already now wont be until next October. Can I upgrade 'manually' to 100Mb now? How much will that cost.

Thanks.

Re: Vip 100 and talk unlimited extra
 

It's possible that you are paying more for your VIP bundle than the collection now costs. To add Talk Unlimited Extra you'd have to move to the current Collection

Re: Vip 100 and talk unlimited extra
 

so does it cost extra to add talk unlimited extra to vip 100 Ben

Re: Vip 100 and talk unlimited extra
 

Virgin really make things oh so simple don't they!

Re: Vip 100 and talk unlimited extra
 

I don't think you can - you would have to move to the current VIP Collection

Re: Vip 100 and talk unlimited extra
 

ok thanks Ben take that would mean a new contract

Re: Vip 100 and talk unlimited extra
 

Probably, but I'm not 100% sure

Re: Vip 100 and talk unlimited extra
 

Thanks Blackthorn and Ben.

This is where Virgin do nothing to help their case.
If I were to sign up to Sky World it changes for everyone on it (as I used to be on it) not for those that just happen to see the package is now better and happen to call to ask for it.
It's bound to be a new contract if I call so I'm going to hold off for now as I still don't have my rise notification and then see what the grand total comes to in Feb because as much as I like Tivo and my broadband I think it could be time to see what the other lot will offer me.
It's a time where money talks now

Re: Vip 100 and talk unlimited extra
 

Except you wouldn't with Sky either. This is a new telco package, you have to opt in to those on sky too

Re: Vip 100 and talk unlimited extra
 

I did specifically ask the cs guy that if I was to add the talk unlimited bit, would that be a new contract and he said no. He said as I was already on vip then the addition would only be £1.94 and not £7. Seems a funny amount but thats what he said

Re: Vip 100 and talk unlimited extra
 

My bill says talk unlimited 2 is in my bundle. I can't find any reference to what this includes on VM's website. Any ideas?

Re: Vip 100 and talk unlimited extra
 

I'm paying £100.00 per month (£10 loyalty bonus) on the XL package...so basically 110 quid. How much are these VIP packages? After i emailed someone about the loyalty bonus they did tell me to contact customer services for info on other packages i've not got around to it.

Would this be worthwhile do you think???

Re: Vip 100 and talk unlimited extra
 

There is only one current VIP Collection and it's price is here http://store.virginmedia.com/bundles/vip.html

Re: Vip 100 and talk unlimited extra
 

Ah so its 115 quid with my loyalty bonus 105 and i'd get loads extra. Hmm it sounds really, really good but my physical bill would go up and due to the fact i'm a 27 year old living with his mum still (dont judge me i did move out...i just moved back home broke) she won't actually get onto the fact that the extra 5 quid would get us tons more stuff but just focus on our bill going up 5 quid...

You would loose the loyalty bonus because any changes remove it then you have to phone up and renegotiate.

But if your changes included a new contract term u can't do much until its finished