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-   -   upgraded to 20 mb only getting 1.5-2mb! (https://www.cableforum.uk/board/showthread.php?t=33690642)

DES_1001 15-11-2012 17:14

upgraded to 20 mb only getting 1.5-2mb!
 
Hi,
Like the title says i finally got my free upgrade to 20 mb a couple of weeks ago.
When i test my down load speed with
http://homepage.ntlworld.com/robin.d...speedtest.html
or
http://www.speedtest.net/

it says between 15mb to 19mb download but when it actualy comes to downloading anything proper i'm only getting 1.5-2mb!
Now wishing they'd left me on the 10mb connection.
Anyone have any ideas what's wrong? i have tried to download at different times ie 5am, 3pm, 9pm even 1am still the same results
I've been downloading a 300mb file for something like 50mins so far this afternoon averaging 150 kb/sec, still says 23 mins to go!
Please help

---------- Post added at 16:14 ---------- Previous post was at 16:10 ----------

just done a speed test it's saying 17.52 mbps but my download is only doing 150 KB/sec.
Could it be a setting on my computer some where affecting it?

ferretuk 15-11-2012 17:19

Re: upgraded to 20 mb only getting 1.5-2mb!
 
How are you downloading?

DES_1001 15-11-2012 17:21

Re: upgraded to 20 mb only getting 1.5-2mb!
 
using Ethernet cable straight from the modem to computer

ferretuk 15-11-2012 17:22

Re: upgraded to 20 mb only getting 1.5-2mb!
 
HTTP download? FTP? P2P?

DES_1001 15-11-2012 17:26

Re: upgraded to 20 mb only getting 1.5-2mb!
 
Sorry http
also tried downloading a couple of isos files from
http://www.mydigitallife.info/downlo...ownload-links/
Same results, i'm going to try a total reboot in a bit again, everything off for 10 mins see if that makes any difference

thenry 15-11-2012 17:38

Re: upgraded to 20 mb only getting 1.5-2mb!
 
which modem have you got?

craigj2k12 15-11-2012 17:57

Re: upgraded to 20 mb only getting 1.5-2mb!
 
Quote:

Originally Posted by thenry (Post 35497122)
which modem have you got?

dont - ill kill you :mad:

---------- Post added at 16:57 ---------- Previous post was at 16:41 ----------

Quote:

Originally Posted by DES_1001 (Post 35497087)
just done a speed test it's saying 17.52 mbps but my download is only doing 150 KB/sec.

which means the modem is fine

DES_1001 15-11-2012 18:11

Re: upgraded to 20 mb only getting 1.5-2mb!
 
i guessed the modem is ok, just can't get any good download speeds, before the free upgrade always got around 9mb down

Robert M 15-11-2012 18:53

Re: upgraded to 20 mb only getting 1.5-2mb!
 
I received 2 letters from Virgin today. The first one I opened informed me of a price increase, the second informed me that my speed had been upgraded to 20Mb. I promptly fired up the computer and tested the speed using speedtest.net. Conducted 3 tests, using 3 different servers. The result was no more than a 6 Mb download speed for each test which is worse than before the alleged upgrade when I would routinely get between 9 and 10mb.

DES_1001 15-11-2012 19:22

Re: upgraded to 20 mb only getting 1.5-2mb!
 
Hey Robert,
The same with me, i always got good speeds before the free upgrade but now i might as well be on dial up!

Milambar 15-11-2012 19:40

Re: upgraded to 20 mb only getting 1.5-2mb!
 
Just a reminder, don't mix up units.

20mb/sec != 20MB/sec

thenry 15-11-2012 22:50

Re: upgraded to 20 mb only getting 1.5-2mb!
 
Quote:

Originally Posted by DES_1001 (Post 35497155)
i guessed the modem is ok, just can't get any good download speeds, before the free upgrade always got around 9mb down

i just ask as there are crap modems on the network.

craigj2k12 15-11-2012 23:03

Re: upgraded to 20 mb only getting 1.5-2mb!
 
Quote:

Originally Posted by thenry (Post 35497400)
i just ask as there are crap modems on the network.

If the modem is provisioned for 20Mb/s then in most cases its fine

thenry 15-11-2012 23:06

Re: upgraded to 20 mb only getting 1.5-2mb!
 
if the modems functioning on old standards then theres an issue that needs addressing.

ferretuk 15-11-2012 23:13

Re: upgraded to 20 mb only getting 1.5-2mb!
 
Quote:

Originally Posted by thenry (Post 35497417)
if the modems functioning on old standards then theres an issue that needs addressing.

A reminder from earlier (again!)

Quote:

Just done a speed test it's saying 17.52 Mbps


---------- Post added at 22:13 ---------- Previous post was at 22:11 ----------

Quote:

Originally Posted by DES_1001 (Post 35497108)
Sorry http
also tried downloading a couple of isos files from
http://www.mydigitallife.info/downlo...ownload-links/
Same results, i'm going to try a total reboot in a bit again, everything off for 10 mins see if that makes any difference

Try using JDast to test - http://www.gmwsoftware.co.uk/

thenry 15-11-2012 23:14

Re: upgraded to 20 mb only getting 1.5-2mb!
 
so because max speeds are being achieved the security flaw can be ignored? i dont think so!

DES_1001 16-11-2012 00:05

Re: upgraded to 20 mb only getting 1.5-2mb!
 
just tried to download a film getting 352 KB/sec ain't been on since 6.30pm still slow.
Jet speed test shows this
http://www.speedtest.net/result/2310466883.png

---------- Post added at 23:05 ---------- Previous post was at 23:03 ----------

modem settings says this
Network Access : Allowed
Maximum Downstream Data Rate : 21480000
Maximum Upstream Data Rate : 1180000
Maximum Upstream Channel Burst : 8160
Maximum Number of CPEs : 1
Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Enabled

jempalmer 16-11-2012 00:10

Re: upgraded to 20 mb only getting 1.5-2mb!
 
Your speed test shows that you're getting 20Mb down. What are you downloading and from where/whom?

DES_1001 16-11-2012 00:15

Re: upgraded to 20 mb only getting 1.5-2mb!
 
http://www.mydigitallife.info/downlo...ownload-links/
also wanted to download a film from
https://rapidshare.com/

jempalmer 16-11-2012 00:22

Re: upgraded to 20 mb only getting 1.5-2mb!
 
I'm downloading from: http://www.mydigitallife.info/downlo...ownload-links/ at ~2 MB/sec now. Is it just the film from rapidshare that's slow?

ferretuk 16-11-2012 00:22

Re: upgraded to 20 mb only getting 1.5-2mb!
 
Quote:

Originally Posted by DES_1001 (Post 35497465)

At the risk of sounding like a stuck record... ;)

Try using JDast to test - http://www.gmwsoftware.co.uk/

Are you using a paid for Rapidshare account or free?

DES_1001 16-11-2012 00:31

Re: upgraded to 20 mb only getting 1.5-2mb!
 
funny enough mine from the above is now showing 2.1MB/sec
can't put a link on for the film but it's still 360KB/sec

---------- Post added at 23:27 ---------- Previous post was at 23:26 ----------

going to try you link now and paid rapidshare

---------- Post added at 23:31 ---------- Previous post was at 23:27 ----------

just tried JackDinns it's showing DL MB/S 20.8 ul mbs 1.15

jempalmer 16-11-2012 00:46

Re: upgraded to 20 mb only getting 1.5-2mb!
 
Nothing wrong with your connection then. Rapidshare would seem to be having a bad day at the office.

DES_1001 16-11-2012 00:53

Re: upgraded to 20 mb only getting 1.5-2mb!
 
yeah i've come to that answer too, a bad day seams to be a bad week at the office.
Thanks for helping

qasdfdsaq 16-11-2012 11:58

Re: upgraded to 20 mb only getting 1.5-2mb!
 
Quote:

Originally Posted by jempalmer (Post 35497474)
Nothing wrong with your connection then. Rapidshare would seem to be having a bad day at the office.

Pretty much all free hosts are always having a bad day by those standards.

I've never seen a free host go above 15Mbps on any connection.

thenry 16-11-2012 17:04

Re: upgraded to 20 mb only getting 1.5-2mb!
 
ive downloaded at 200mbits/25mbytes before on RS free. MU free was hitting those rates too.

craigj2k12 16-11-2012 17:53

Re: upgraded to 20 mb only getting 1.5-2mb!
 
Quote:

Originally Posted by thenry (Post 35497715)
ive downloaded at 200mbits/25mbytes before on RS free. MU free was hitting those rates too.

how many modems did you clone to get that speed?

thenry 16-11-2012 18:18

Re: upgraded to 20 mb only getting 1.5-2mb!
 
[img]Download Failed (1)[/img]

qasdfdsaq 16-11-2012 18:30

Re: upgraded to 20 mb only getting 1.5-2mb!
 
Quote:

Originally Posted by thenry (Post 35497715)
ive downloaded at 200mbits/25mbytes before on RS free. MU free was hitting those rates too.

Lucky you. My last MU download went at 1.2 Mb/s

---------- Post added at 17:30 ---------- Previous post was at 17:29 ----------

Quote:

Originally Posted by thenry (Post 35497757)

https://www.cableforum.co.uk/images/...2012/11/10.gif

DES_1001 16-11-2012 19:02

Re: upgraded to 20 mb only getting 1.5-2mb!
 
i used to get the full 10mb when i was on the 10mb package but now on the 20mb i only get really disappointing speeds

jempalmer 17-11-2012 00:02

Re: upgraded to 20 mb only getting 1.5-2mb!
 
Quote:

Originally Posted by DES_1001 (Post 35497790)
i used to get the full 10mb when i was on the 10mb package but now on the 20mb i only get really disappointing speeds

"Really poor speeds" is rather vague :confused:

qasdfdsaq 17-11-2012 02:16

Re: upgraded to 20 mb only getting 1.5-2mb!
 
Disappointing, not poor.

DES_1001 17-11-2012 12:07

Re: upgraded to 20 mb only getting 1.5-2mb!
 
Quote:

Originally Posted by jempalmer (Post 35497999)
"Really poor speeds" is rather vague :confused:

I did explain at the start of the thread i'm only getting 150 KB/sec


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