The price of your Virgin Media service is going up
 

just got this today, anyone else?

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Re: The price of your Virgin Media service is going up
 

What is that as a % of your current bill?

Re: The price of your Virgin Media service is going up
 

seems to happen every few months now

Re: The price of your Virgin Media service is going up
 

its back to the price i was paying before when i was given a discount for renewing my contract.

Re: The price of your Virgin Media service is going up
 

suppose its what they have to do to recoup some money from folk on blackmail loyalty discounts

Re: The price of your Virgin Media service is going up
 

VM price rises normally happen once a year

Price rises for Sky premiums on Virgin TV also happen once a year.

Re: The price of your Virgin Media service is going up
 

Funny how Virgins price rises happened on April 1st this year so its strange that next years has been bought forward by two months.

Re: The price of your Virgin Media service is going up
 

when was line rental last increased? f

Re: The price of your Virgin Media service is going up
 

1st August 2011

Re: The price of your Virgin Media service is going up
 

that is such crap

VM have the option of saying goodbye which equals no income from customer or give a discount which equals have some income from customer.

No one gets anything stupid cheap like you used to either anymore

Re: The price of your Virgin Media service is going up
 

That and cover the cost of any new channels that may be in negotiation, or streaming rights for TVAnywhere. Any number of things, really.

Annoying; but that's life.

Re: The price of your Virgin Media service is going up
 

Or engraved iPads :D

Re: The price of your Virgin Media service is going up
 

Masters should be seen but not heard.;):D

Re: The price of your Virgin Media service is going up
 

But that flies in the face of the press release.

http://mediacentre.virginmedia.com/S...here-2401.aspx

Cindy Rose, executive director of digital entertainment at Virgin Media, said: “The world of digital entertainment is moving so fast, consumers are always looking for the next ‘big thing’ to take advantage of the features and connectivity built into today’s gadgets. Virgin TV Anywhere builds upon our fantastic TV service, blending in the best of TiVo and our expertise in broadband and mobile, to bring customers a compelling entertainment experience to enjoy whenever they want, wherever they are – all at no extra cost.�

Re: The price of your Virgin Media service is going up
 

Ah the Cindy Rose whose famous words were We will get hundreds of apps in the coming months..:(:td:

Re: The price of your Virgin Media service is going up
 

Good job that he doesn't speak for Virgin Media then?

Re: The price of your Virgin Media service is going up
 

In these times of austerity it sucks that companies can put prices up when the common plebs do not even get wage rises. Ruddy Energy supply companies increasing their products by massive amounts. I Suppose VMs increase is on the small side!!!... £24 a year.

Re: The price of your Virgin Media service is going up
 

Don't forget the dreaded VAT!

Re: The price of your Virgin Media service is going up
 

Well if I don't get my free BB double speed up grade before then that will be 2 increases since I was told about it.
So Much for free :mad:

Re: The price of your Virgin Media service is going up
 

Remember the bit where I said "any number of things" and gave that as one possibility. :rolleyes:

Re: The price of your Virgin Media service is going up
 

I know. That's why I only highlighted that one possibility when posting my link and quote from Cindy Rose.

Re: The price of your Virgin Media service is going up
 

I want my price increase to cover new channels we actually see not in negotiation,and as for streaming rights if the increase covers that poor excuse of streaming channels available on ipad/iPhone that's just plain embarrassing

Re: The price of your Virgin Media service is going up
 

What happens with loyalty discounts??

Re: The price of your Virgin Media service is going up
 

Didn't the link Ben posted say they would honour them?

Re: The price of your Virgin Media service is going up
 

Oh ok, well my VM contract comes to an end in Jan so may be worth having a look round other providers?

I currently have XL TV, 20M broadband, M phone, V+, an additional VHD for £44.50

Re: The price of your Virgin Media service is going up
 

Not much of one now l am afraid.

Re: The price of your Virgin Media service is going up
 

I think you will find that with a name like Cindy Rose that he will be a she.:D

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Re: The price of your Virgin Media service is going up
 

When I signed up I got a special price and got told this is for 2 years. Will the increase affect this?

Re: The price of your Virgin Media service is going up
 

One would expect so.

Re: The price of your Virgin Media service is going up
 

Hmm!Seeing as my upgrade got put off for a year and we have had an increase last year as well I feel a little peeved..but only a little.

Frankly I'd rather get what new customers get at the moment or some consideration as a loyal customer.

Re: The price of your Virgin Media service is going up
 

Time limited and/or fixed price discounts will be, but bundle pricing will change http://my.virginmedia.com/customer-n...-an-offer.html

Re: The price of your Virgin Media service is going up
 

How can one be told this is the price for the next two years then be told 6 months down the line it`ll increase :confused:

---------- Post added at 09:26 ---------- Previous post was at 09:23 ----------

Think you have answered my question via that link.

Re: The price of your Virgin Media service is going up
 

with my services i got with vm i just did a quick price up on sky website and even with vm price increase next year vm still works out £15.00 cheaper !

Re: The price of your Virgin Media service is going up
 

If there is a price increase does that give you the right to leave without penalty if you are still under a 12 month contract ?

Re: The price of your Virgin Media service is going up
 

Yes you can:

http://store.virginmedia.com/the-leg...-services.html

J. Ending this agreement

If we and/or Virgin Media Payments:
a) increase our charges under this agreement
b) make significant changes to the services so the services you are entitled to receive in return for the charges you pay are significantly altered or reduced; or
c) make significant changes to the terms and conditions of this agreement (including the other legal stuff),

you may cancel those services affected without penalty by giving us and/or Virgin Media Payments (as applicable) at least 30 days' notice.

Re: The price of your Virgin Media service is going up
 

Thank you for that.

Re: The price of your Virgin Media service is going up
 

funny thing is about these companies... they are quick to put price hikes on the bill and do it whenever and as often they like.

But if you are under contract still, and due to financial circumstances are ever late paying, they cut you off almost instantly... without any discount on the bill for time without services due to still being under contract... even more stupid is the same system that can cut you off at a whim, takes up to 24 hours to put you back on.

Virgin Media does give you a bit of a grace period, but O2 is terrible.. I experienced it before when I was abroad for a few weeks I was late paying my bill by a few days, because I dont use direct debits... came home and mobile and vm had all been restricted.

Re: The price of your Virgin Media service is going up
 

That only applies to the affected service so you cannot cancel any service not affected by the rise.

Re: The price of your Virgin Media service is going up
 

It's been simplified this year so I believe now applies to the whole contract

As per www.virginmedia.com/changes

Re: The price of your Virgin Media service is going up
 

Now that is a surprise can you ask in work for clarification as that has always been the argument used and many on here would love to know if they can cancel everything.

I will not be cancelling either my Virgin Media contract or my Virgin Mobile contracts as I could not beat them for price anywhere.:D

Re: The price of your Virgin Media service is going up
 

I wouldn't have posted it if they hadn't already briefed out that it had been simplified this year

Re: The price of your Virgin Media service is going up
 

You posted the words "so I believe now applies to the whole contract" which led to my question above, your follow up give clarification.

Re: The price of your Virgin Media service is going up
 

My letter says the increase is £4.09 !!! How come every time I get something for free of virgin I get a letter a week or two later telling me I have a price increase that's 3 price increases in less than a year!!!

Re: The price of your Virgin Media service is going up
 

I raised the same point yesterday. Seems to be purely coincidence :erm: The price increases are not linked to the free stuff you are getting :erm:

Now there is no way to prove this however you've got to trust your gut instinct. I know what Virgin are doing, you know what Virgin are doing, and other customers on other forums know what Virgin are doing.

Re: The price of your Virgin Media service is going up
 

got letter today.my package to rise £4-09p in feb2013

Re: The price of your Virgin Media service is going up
 

So how long can prices not go up for whilst we're enjoying this "free" stuff then? 1 year, 3? 5? :rolleyes:

I know what you mean but then we also know that nothing is really "free", right? ;)

Re: The price of your Virgin Media service is going up
 

I feared price rises happening and things may get worse.

I have already made these points elsewhere, but feel that they are relevant to this thread too.

The Communication Workers Union (CWU) are trying to sue VM to obtain a significant amount of extra money for some former VM staff who were made redundant. All staff have received their redundancy payments and, following help from VM, all staff who wanted alternative employment secured new positions relatively quickly.

My point to them was that, if the CWU win the case, there simply isn't a pot of spare money for these extra payments. Virgin Media is heavily in debt and services would be affected and/or prices would increase with subscribers seeing nothing for it. This would see disgruntled customers leave VM and the downward spiral would continue, leading to even more staff losing their jobs.

When somebody from the CWU was asked how he felt about the effect that this could have on customers and former colleagues, he openly stated that he did not care.

Maybe VM are using these price increases to build up a slush fund in case they lose the case?

Maybe that's why no new decent channels have been forthcoming?

One thing that is for sure, is that any victory by the CWU will not be paid for by VM, but it's customers and/or remaining staff.

Re: The price of your Virgin Media service is going up
 

Why are you continually posting this?

Re: The price of your Virgin Media service is going up
 

These are my thoughts on the matter. We have both repeated ourselves because of duplicate threads, perhaps it would be better if they were to be merged.

Re: The price of your Virgin Media service is going up
 

Those who will have encountered a hike of up to £10.00 in their subscription within 10 months will be hoping for 5 years. In reality it'll only be about 5 months. Virgins current carriage deal with SKY for SKY premium channels expires on 30th June 2013. SKY Movies and SKY Sports customers should expect a July / August surprise! There is now way a new carriage deal will be agreed on the same terms.

Does that mean Virgin back on Watchdog again? :p: :D

Re: The price of your Virgin Media service is going up
 

There are many possible reasons for any price rises, but to speculate (or even talk) about them will take the thread off topic.

Please do not do this.

Re: The price of your Virgin Media service is going up
 

It would be useful if those that publish their new price on here could also say what services they have at what levels.

We know, for instance, that the Phone is going up £1.09 to £14.99 as this will be published externally anyway but it would be useful to get information such as:

"My bill is going up £4.09 and I have Phone M, TV XL and BB XL."

We could then get some idea as to the price increases of the other services.

Re: The price of your Virgin Media service is going up
 

Meh, BT are putting prices up on 5th January.

Re: The price of your Virgin Media service is going up
 

I wish someone could explain my increase of £3.24, which works out at 14.7%.

My package lists:

Talk Weekends, M+TV, Broadband L, Free Voicemail, V+HD Monthly Fee, Loyalty Customer

Package price is £27 and I get a loyalty discount of £5 making monthly payment of £22.

I paid for annual line rental a couple of months ago, so this is covered.

There may be an error as price increase letter says I can save by paying line rental upfront, but I already do this, but where does the very high increase come from?

Second question - if I have to phone up Virgin to query this, which option do I select to get through?

Re: The price of your Virgin Media service is going up
 

The extras for no extra page is quite amusing.

Everything mentioned in their list is included in the service cost. That other providers charge extra for HD channels is completely irrelevant.

Re: The price of your Virgin Media service is going up
 

Do other providers not charge for 118 calls?
Sky certainly do charge for call-outs (after the first year.)
Anyone else offering free Wifi on the Tube?

So by "amusing" you actually meant "entirely accurate" then?

I'd say it's very relevant. You're only dismissing it because you can't argue against it :)

Re: The price of your Virgin Media service is going up
 

Unless you can find another supplier that offers all that (and even the WiFi access on the tube is a major selling point for a lot of customers) inclusive in their price, then it's very relevant.

Re: The price of your Virgin Media service is going up
 

No but there's several others offering free WiFi across the country, if not across the whole world... More useful than the tube if you ask me.

---------- Post added at 17:38 ---------- Previous post was at 17:37 ----------

Ah, the London-centric view of the UK. :dozey:

Re: The price of your Virgin Media service is going up
 

With BT, Talk Talk and Sky TV services you do get to own the box (PVR) which can be used on Freeview or Freesat if you no longer subscribe to their services. So,unlike Virgin Media, you can have a contract and then own a PVR worth a few hundred pounds rather than having to return their rented TiVo or V+ box.

Re: The price of your Virgin Media service is going up
 

Free HD channels for life? Nice.

Re: The price of your Virgin Media service is going up
 

I understand where you are coming from, my apologies.

Re: The price of your Virgin Media service is going up
 

And any of these companies in any way comparable to VM? No. Probably not.

---------- Post added at 18:28 ---------- Previous post was at 18:27 ----------

And, because it's your box, you also pay for any servicing required. Which of course you don't with VM.

It's like fish-in-a-barrel, this is :D

Re: The price of your Virgin Media service is going up
 

And when it goes pear shaped you have to pay for it. Or if you have a fault you pay £65 - more than any of the price rises from what people have posted.

Re: The price of your Virgin Media service is going up
 

But the reality is it's unlikely to go pear shaped as PVR's are pretty reliable.
If you're that concerned it will be covered by a warranty anyway for at least the first year.
You can also buy an extended warranty for less than £65.
By comparison most TiVo faults are the result of signal problems rather than the box itself.

Re: The price of your Virgin Media service is going up
 

Sky, O2, BT not comparable?

Clearly off in your own dream world again...

You like being a fish?

Re: The price of your Virgin Media service is going up
 

Well I wasn't aware that Sky had them; BT is far bigger than VM, as is Sky.

No. Just clearly not quite thinking straight :)

Re: The price of your Virgin Media service is going up
 

Can't get my head around why VM don't change their offering. They are the only company who can offer broadband and over the top TV without a phone line - its a huge differentiator between them and their competition

---------- Post added at 22:12 ---------- Previous post was at 22:11 ----------

Dishes get knocked out of alignment though and there is a cost to sort it out

Re: The price of your Virgin Media service is going up
 

Can and do, from £39.50. So what was your point? :confused:

Also... "over the top TV"? :confused:

Re: The price of your Virgin Media service is going up
 

Over the top TV - TV via the internet

Re: The price of your Virgin Media service is going up
 

Top Banana is meaning why don't they push it more as many people are sick to the back teeth of constant line rental increases no matter who your provider.

Examples of Over the top providers are Netflix , Lovefilm , Blinkbox , Acetrax etc.

Re: The price of your Virgin Media service is going up
 

That is exactly what I meant muppetman but some choose to make posters look like numpties as they think they are superior. That's me being polite, if I typed what I really think I would be banned.

Decipher that carl

Re: The price of your Virgin Media service is going up
 

Thank you. Must remember that one :)

---------- Post added at 22:48 ---------- Previous post was at 22:47 ----------

ISTR that VM did/do intend to move into that market; which is another reason they went with Tivo as it works with that system.

---------- Post added at 22:49 ---------- Previous post was at 22:48 ----------

Wow! That's your attitude when I ask a genuine question :eek: Real classy :rolleyes:

Re: The price of your Virgin Media service is going up
 

No attitude at all Carl but you may want to put yourself in the shoes of the receiver from time to time. Then you may realise how you come across as its not that endearing

Re: The price of your Virgin Media service is going up
 

Someone's only been back a matter of days and the bickering, bold type, rolling eyes and refusing to accept others opinions has started again. So threads will start going down hill quickly from this point on.

Cheers

Grim

Re: The price of your Virgin Media service is going up
 

I asked you what "over the top TV" meant and you gave me attitude :confused:

Re: The price of your Virgin Media service is going up
 

I made an observation your response was Can and do, from £39.50. So what was your point?

My point was this is something that no one else offers so why don't they push it ie broadband, bbc I player, on demand no phone line required

Re: The price of your Virgin Media service is going up
 

Re: The price of your Virgin Media service is going up
 

Wow, £14.99 just for landline rental, seriously thinking about ditching virgin here.

Re: The price of your Virgin Media service is going up
 

14.50 with Sky and 15.45 with BT - they are all as bad as each other

Re: The price of your Virgin Media service is going up
 

While the documented price for landline will be £14.99, you almost certainly pay a lot less when you take a second and third service from Virgin Media.

For example:

Standalone 30Mb BB is £22.50
30Mb BB plus landline is £28.40

The cost of the landline is, therefore, £5.90. Please note that these are current, pre-increase prices.

I have given a simple example, your package is likely to be very similar.

Re: The price of your Virgin Media service is going up
 

The Line Rental saver option is staying at £120 even after the price increase

Re: The price of your Virgin Media service is going up
 

hi all this is my first post i called vm yesterday and asked how much my price increase would be and they broke it down broadband L an extra £1.50 and TV XL 1.15 with the line rental 1.09 extra a month is that correct benmcr

---------- Post added at 12:12 ---------- Previous post was at 12:01 ----------

If the line rental stays at that price after the price increases it will be one of the best around at the moment

Re: The price of your Virgin Media service is going up
 

Apart from Primus.

Re: The price of your Virgin Media service is going up
 

what i meant nothing to do with bt ,sky ,talk talk,primus etc etc.the line rental saver is good value

Re: The price of your Virgin Media service is going up
 

Thanks for the tip, if I decide to stay with VM, I shall go down this route.

Re: The price of your Virgin Media service is going up
 

Me and my house mate are now leaving VM because of this price hike.

To be fair with us its not so much the cost but the other issues we had with BB and massively high utilisation and the constant moving fix date :(. Youtube to is a massive pain on VM and also my Vodafone Sure signal struggles with some kind of software on the Superhub. (Confirmed on the Voda forums)

The TV i never used so much as I already have Sky. But we have a V-box in my sons room which he liked. I had no issue with the tv or phone. Just the BB. We saw this opportunity to cancel and hopefully move over to pastures new.

Re: The price of your Virgin Media service is going up
 

With the ever increasing rate on line rental its no wonder there is little to no investment in FTTP.

As a VM customer, I will be ditching the phone service and once Sky fibre arrives then I am ditching BB also. So much for the free speed doubling (oops, 20mb) as I will soon be getting a 2nd price increase yet still no 120mb upgrade despite the upgrade works being completed in July.

Re: The price of your Virgin Media service is going up
 

Sky's is still £118.40 for the year.
Although ( tbh I am a cynical sky employee!) it will probably rise in December after the line rental has increased, but I would imagine this will be the same for Virgin!

More info which you may not know:

Did you know that Sky are putting the boxset Library of the anytime+ content inside the premium HD pack at the end of May 2013?

This will surely annoy a lot of Virgin customers with the associated cut in content or increase in content price.

Re: The price of your Virgin Media service is going up
 

You can never be sure these days ;)

Re: The price of your Virgin Media service is going up
 

Depends how/if it ends repackaged with VM

Re: The price of your Virgin Media service is going up
 

Does that mean sky customers will have to add HD at10 quid to access it as well

Re: The price of your Virgin Media service is going up
 

Yes. Just the catchup for free.

Re: The price of your Virgin Media service is going up
 

Are you sure about that , I was told Box Sets would be included in the Entertainment + pack , the Entertainment would receive catchup and have access to PPV movies.

Re: The price of your Virgin Media service is going up
 

Wow, we've only just had our Virgin services installed a couple of weeks ago.

We switched from Sky/BT Infinity and have 60Mb BB, M+ TV and a phone line, is this increase to affect me as well?

Re: The price of your Virgin Media service is going up
 

For those parts of your service that may be on a fixed term offer, they won't see an increase until the offer has ended.

For those parts not on offer, they will increase on 1st Feb 2013

Re: The price of your Virgin Media service is going up
 

Great value for money eh? Not when you compare their broadband to the likes of sky or BT.

Re: The price of your Virgin Media service is going up
 

Yes indeed.

Well BT's LR is also going up, of course ;)

Re: The price of your Virgin Media service is going up
 

Did he say line rental? No. He said broadband.

BT's broadband prices are staying exactly the same. So are Sky's.

Re: The price of your Virgin Media service is going up
 

No they aren't http://bt.custhelp.com/app/answers/d...5-january-2013

Re: The price of your Virgin Media service is going up
 

For which you need a land-line; even for their Infinity service. At least, that's what you told me recently.

So to correctly compare the two you have to include a VM landline in any price comparison.

And from that FAQ: