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-   -   Superhub : Still on half the download speed (https://www.cableforum.uk/board/showthread.php?t=33690608)

richard s 13-11-2012 15:31

Still on half the download speed
 
Still only getting 27mb instead of 60mb from my Superhub ethernet connection. I have disabled the Superhub firewall (no diff). Fast Family ethernet PCI card in situ.

Are there any tricks or software out there which might help.

My problem may be me old computer Dell Dimension 3100 with Pentium 4 32 bit processor and 2 gig of ram - running Windows 7.

Is it possible to borrow my mates modern 64 bit i3 PC and do a speedtest.net test on my connection (he uses a Superhub as well).

I may well invest in a Mac Mini anyway.

cheers
Richard

BenMcr 13-11-2012 15:34

Re: Still on half the download speed
 
Have you tried uninstalling and reinstalling the drivers for the Ethernet adapter in the PC? I can't find the post at the moment, but someone over on the Community Forum found this fixed their slow download issue.

Something to try / tick off the list

thenry 13-11-2012 15:39

Re: Still on half the download speed
 
try this...

run this program > http://www.speedguide.net/files/TCPOptimizer.exe

once the programs open..

1. bottom of the page above 'apply changes' check/select "optimal"

2. up top slide the slider bar to 100+

3. under 'network adapter selection' check/select "modify all network adapters"

4. then apply changes

restart computer

open IE and test > www.speedtest.net

richard s 13-11-2012 16:28

Re: Still on half the download speed
 
Thanks BenMcr & thenry I will give these things a go tonight..let you know the outcome. Thank you both for your quick reply.

cheers
Richard

ferretuk 13-11-2012 16:52

Re: Still on half the download speed
 
How are you testing your download speed?

Try JDAST from http://www.gmwsoftware.co.uk/ to test.

Also (and perhaps you've checked this previously) it's worth confirming that your SH is correctly provisioned for 60Mb?

craigj2k12 13-11-2012 18:28

Re: Still on half the download speed
 
Quote:

Originally Posted by thenry (Post 35496199)
try this...

run this program > http://www.speedguide.net/files/TCPOptimizer.exe

once the programs open..

1. bottom of the page above 'apply changes' check/select "optimal"

2. up top slide the slider bar to 100+

3. under 'network adapter selection' check/select "modify all network adapters"

4. then apply changes

restart computer

open IE and test > www.speedtest.net

Dont use that, its irrelevant for Windows 7

General Maximus 13-11-2012 19:19

Re: Still on half the download speed
 
Quote:

Originally Posted by richard s (Post 35496194)
My problem may be me old computer Dell Dimension 3100 with Pentium 4 32 bit processor and 2 gig of ram - running Windows 7

you should still be able to download at 8mb/sec dude. Have you checked the shub to see what speed you are actually provisioned for?

ferretuk 13-11-2012 19:39

Re: Still on half the download speed
 
Quote:

Originally Posted by General Maximus (Post 35496276)
you should still be able to download at 8mb/sec dude. Have you checked the shub to see what speed you are actually provisioned for?

I know you think that getting units correct is completely unnecessary, but 8mb/s really?

I'd be hoping nearer 8MB/s if I was the OP...

qasdfdsaq 13-11-2012 19:49

Re: Still on half the download speed
 
Not this again.

Nobody except you seems to be getting repeatedly confused by the idea of "mb".

ferretuk 13-11-2012 20:12

Re: Still on half the download speed
 
Quote:

Originally Posted by qasdfdsaq (Post 35496293)
Not this again.

Nobody except you seems to be getting repeatedly confused by the idea of "mb".

So it's wrong in a 'technical' forum to expect technical details to be correct?

In this case however there's an example of how being lazy and not pressing the SHIFT key has made the post completely nonsensical. GM has attempted to show off to (and confuse) the OP by changing from the commonly quoted 'megabits per second' to 'megabytes per second' and (ignoring the fact that 'm' isn't 'mega') hasn't changed from 'b' to 'B'.

The OP has posted he's only getting '27mb/s' instead of '60mb/s' and GM posts that he should be able to get '8mb/s' - How can this possibly be helpful?

qasdfdsaq 13-11-2012 20:15

Re: Still on half the download speed
 
Made perfect sense to me... And I suffer from over-literalness problems.

The OP was talking in "mb" and GM responded in other "mb"'s. Neither is technically correct but I don't see anyone else complaining. Also "gig" is not accurate terminology and neither is "speedtest.net test"

Also Superhubs don't get provisioned at 60Mb, it's 66Mb or something in that region. Which makes you technically wrong as well.

ferretuk 13-11-2012 20:33

Re: Still on half the download speed
 
Quote:

Originally Posted by qasdfdsaq (Post 35496307)
Made perfect sense to me... And I suffer from over-literalness problems.

The OP was talking in "mb" and GM responded in other "mb"'s. Neither is technically correct but I don't see anyone else complaining. Also "gig" is not accurate terminology and neither is "speedtest.net test"

Also Superhubs don't get provisioned at 60Mb, it's 66Mb or something in that region. Which makes you technically wrong as well.

Oh come on, 'other mb' - really? :)

I can't believe that you're digging deeper defending this schoolboy error when it takes so litte effort to get it right in the first place!

By the way, for the record, I was quoting the OP when referring to 60mb/s, without comment, so don't accuse me of being 'technically wrong' (in this case at least ;))

qasdfdsaq 13-11-2012 21:26

Re: Still on half the download speed
 
Right, and GM was quoting the OP referring to "mb" as well.

If you're gonna whine, people will whine back at you.

General Maximus 13-11-2012 22:06

Re: Still on half the download speed
 
ffs, I am glad you havent got anything better to do than pick apart my posts. I didn't realise I was trying to be "clever" by letting the op no that he should be able to achieve his download speed having posted his specs. The reason why I never bother with mb and MB is because it will confuse most of the novices that come to the forum for support. Although it hasnt happened in this case, most peeps will say 60mbits so when I say 6mb/sec they can infer I am talking about megabytes and not bits.

ferretuk 13-11-2012 22:34

Re: Still on half the download speed
 
Confucious say "When in hole stop digging!" :)

qasdfdsaq 13-11-2012 22:41

Re: Still on half the download speed
 
Quote:

Originally Posted by ferretuk (Post 35496356)
Confucious say "When in hole stop digging!" :)

You probably should.

General Maximus 13-11-2012 23:16

Re: Still on half the download speed
 
I am not, I am merely correcting your incorrect summations

ferretuk 13-11-2012 23:39

Re: Still on half the download speed
 
Quote:

Originally Posted by General Maximus (Post 35496368)
I am not, I am merely correcting your incorrect summations

I wasn't aware that I'd many any?

http://www.thefreedictionary.com/summation

If you genuinely believe that quoting figures incorrectly, especially by changing bits to bytes without any indication other than an order of magnitude change, expecting readers to 'infer' when they wouldn't need to if you were clear and unambiguous and that by getting it deliberately wrong you are 'helping', then so be it.

Personally I find it makes you appear very patronising and innacurate but clearly I'm in the minority.

If you posted using correct units, especially acknowledging the difference between bits and bytes (pretty fundamental eh?) and then addressed any 'confusion' that results (hint - I don't think there is any) then everyone learns from it rather than perpetuating the myth that 'accuracy doesn't matter as everyone will understand anyway'.

Neither you or qasdfghjklkjgfdsaq have actually argued that I'm wrong by the way, just that you accept that you're wrong but people won't care. A pretty strange state of affairs I think you'd agree?

Still, my position is clear and so is yours so there's nothing to be gained by carrying this discussion on any further.

<-----The topic is a long way back over there... :)

qasdfdsaq 13-11-2012 23:52

Re: Still on half the download speed
 
Quote:

Originally Posted by ferretuk (Post 35496378)
If you posted using correct units, especially acknowledging the difference between bits and bytes (pretty fundamental eh?) and then addressed any 'confusion' that results (hint - I don't think there is any) then everyone learns from it rather than perpetuating the myth that 'accuracy doesn't matter as everyone will understand anyway'.

Uhh yeah but everyone *does* understand

Quote:

Neither you or qasdfghjklkjgfdsaq have actually argued that I'm wrong by the way, just that you accept that you're wrong but people won't care. A pretty strange state of affairs I think you'd agree?
Uhh yes I have. You're just as wrong because you're just as "technically incorrect", as much as you like to deny it.

Quote:

Still, my position is clear and so is yours so there's nothing to be gained by carrying this discussion on any further.
Since you only started this "discussion" to nit pick pointlessly...

General Maximus 14-11-2012 00:19

Re: Still on half the download speed
 
Quote:

Originally Posted by qasdfdsaq (Post 35496384)
<-----The topic is a long way back over there...

Amen to that

qasdfdsaq 14-11-2012 00:34

Re: Still on half the download speed
 
Dammit misquote.

richard s 14-11-2012 11:28

Re: Still on half the download speed
 
The PC Optimizer I found does not work for my Windows 7 - the driver for ethernet PCI adapter is updated. In safe mode I get an average of 55 mb/s - in normal mode only get 18 to 25 mb/s!!!

May try windows recovery or file checker.

BenMcr 14-11-2012 11:30

Re: Still on half the download speed
 
Quote:

Originally Posted by richard s (Post 35496491)
In safe mode I get an average of 55 mb/s - in normal mode only get 18 to 25 mb/s!!!

What Anti Virus are you running?

richard s 14-11-2012 11:34

Re: Still on half the download speed
 
I am running the full trial version from AVG. There was one problem I have when doing a Ping test.net A firewall blocks the result.

Speedtest.net runs ok though!!!!

Could be the antivirus program as it uses its own firewall and disables Windows firewall.

Tried Avast but this seems to use to much memory.

I did have some chap from VM India do some setting changes (he could only get 35mbs in normal mode but 57mbs in safe mode and he did not know the reason why) and I assume that I am on 60mb settings... I think I will phone up and get this checked again.

BenMcr 14-11-2012 11:35

Re: Still on half the download speed
 
Quote:

Originally Posted by richard s (Post 35496497)
I am running the full trial version from AVG. There was one problem I have when doing a Ping test.net A firewall blocks the result.

Speedtest.net runs ok though!!!!

Could be the antivirus program as it uses its own firewall and disables Windows firewall.

Tried Avast but this seems to use to much memory.

I'd think if you are getting full speed in Safe mode it's a good bet it's AVG

General Maximus 14-11-2012 11:41

Re: Still on half the download speed
 
1) firstly I am assuming you have checked to make sure you are provisioned for 60mbit.
2) you have got exactly the same problem I had this time last year. When I upgraded to 100mbit I had a shub forced on me. My vmng300 always gave me reliable speedtests on 50mbit and I expected the shub to do the same on 100mbit. Every speed tests I ran never came back above 36mbits and when I booted into safe mode it went up to 60mbits ish. For some reason my shub didnt like speed tests and if I did some proper downloading on newsgroups or multiple http downloads from somewhere like www.gamershell.com the cumulative speed was ~12MB/sec (happy ferret?) and I was maxing out my connection. I still moaned my ass off and got my vmng300 back :)

Long story short, you can't rely on speed tests. Download some files and you'll see you are getting your full speed.

---------- Post added at 10:41 ---------- Previous post was at 10:38 ----------

Quote:

Originally Posted by BenMcr (Post 35496498)
I'd think if you are getting full speed in Safe mode it's a good bet it's AVG

I wouldn't use either and switch to Microsoft Security Essentials

richard s 14-11-2012 11:47

Re: Still on half the download speed
 
Thanks to you all for the info I shall get the son-in-laws laptop and connect to the hub and test the speed on that just to eliminate that it is not my PC which stands for poor computer.

keep you informed
richard

General Maximus 14-11-2012 11:54

Re: Still on half the download speed
 
nice to see I am talking to a brick wall. Don't waste your time with the laptop, I tried the same thing and still had the same problem. Go to www.gamershell.com and download 7 or8 large files at the same time and you will see you get your full speed.

richard s 14-11-2012 12:09

Re: Still on half the download speed
 
Brickwalls can be useful has they hold your house up...

What are the protocol settings for the super shrub (need one for 60mbs). Is there a list for the settings anywhere as I can check to see if it operating correctly.

General Maximus 14-11-2012 12:16

Re: Still on half the download speed
 
it doesnt matter now. The shub tells you what speed you are provisioned for (e.g. 60/3) so you know what speed you should be able to get. As you said you was only able to get 27mbits to start off with I thought that they might have told you you had been upgraded but hadn't pushed the new config through yet, which you would have seen in the shub as 30/3. As you said you can get 55mbits in safe mode it means you have been provisioned for the correct speed, the only thing you need to do now is prove that you can actually achieve it.

Gavin78 14-11-2012 13:26

Re: Still on half the download speed
 
have you actually tried removing your AVG from the pc and then trying it?

richard s 14-11-2012 14:31

Re: Still on half the download speed
 
I will try removing AVG.... is there any antivirus software out there that does not slow down the PC.

Tried:
Trend
Avast
AVG

Might try Karpasky as it is free Barclays.

jempalmer 14-11-2012 14:33

Re: Still on half the download speed
 
MSE, it's free.

richard s 14-11-2012 14:44

Re: Still on half the download speed
 
Give that a try.

Milambar 14-11-2012 14:56

Re: Still on half the download speed
 
I use kaspersky, and confirm it does not exhibit any "slowdown" for me on 30mb. I pay for 30 and (unless I hit stm or theres a fault), I get an average of 33mb.

However, Kaspersky does do funky things with speedtests. so I have to "Pause Protection" when speedtesting at speedtest.net.

I usually test my speed with 3 simultaenous downloads anyway.

richard s 15-11-2012 10:36

Re: Still on half the download speed
 
Suspended AVG done speedtest.net a slight improvement. Downloaded 1 gig file took 5 minutes at 12mb/s is that good?

craigj2k12 15-11-2012 10:48

Re: Still on half the download speed
 
12MB/s = 96Mb/s

ferretuk 15-11-2012 11:48

Re: Still on half the download speed
 
Quote:

Originally Posted by richard s (Post 35496966)
Suspended AVG done speedtest.net a slight improvement. Downloaded 1 gig file took 5 minutes at 12mb/s is that good?

Puzzled - 1GB downloaded in 5 mins is around 3.33MB/s or 26.66Mb/s i.e around the 27Mb/s that you originally reported.

Try JDast as per post here for a better, multifile, test but I suspect (as per Ben's advice in post 2) that your ethernet card driver is to blame.

richard s 15-11-2012 12:32

Re: Still on half the download speed
 
Your puzzled...

Im confused also

General Maximus 15-11-2012 15:20

Re: Still on half the download speed
 
Quote:

Originally Posted by richard s (Post 35496993)
Your puzzled...

Im confused also


It is because your numbers dont tally up dude. If it took you 5 mins to download 1gb then that equates to 3.3MB/sec download speed which is 27mbits

richard s 15-11-2012 16:41

Re: Still on half the download speed
 
I am not a yank dude... anyway one has ordered a new ethernet card to to see if that is the problem.

General Maximus 15-11-2012 19:08

Re: Still on half the download speed
 
Quote:

Originally Posted by richard s (Post 35497073)
one has ordered a new ethernet card to to see if that is the problem.

it isn't


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