Firmware R37
 

http://community.virginmedia.com/t5/...p/1518698#M113

Re: Firmware R37
 

I'm using the R36T13 trial firmware, any chance you can tell me where the config file showing the primary upstream or primary downstream service flow has gone? I've posted in the relevant trial forum, but not received a response. Ta

Re: Firmware R37
 

Isn't where it's always been - in the router status pages accessed top right through the admin login screen

Re: Firmware R37
 

Ah there it is. I was looking in the advanced settings! Cheers for that. :)

Re: Firmware R37
 

Typical, I've just pulled the trigger on a d-link 615 router too to solve my wireless problems...

Re: Firmware R37
 

I pulled the trigger on a TL-WDR4300

Re: Firmware R37
 

Interesting, I'd be curious to know how you get on with that, looks to be a nice piece of kit.

Re: Firmware R37
 

It's pretty cheap for a simultaneous dual-band (£50-ish) and improves on the faults of the previous 450Mbps TP-Link (specifically that the CPU was too slow to do more than ~280Mbps).

Re: Firmware R37
 

£50ish? Cheapest I can find is closer to £90ish. A pity because it DOES look a nice bit of kit.

Re: Firmware R37
 

Current bid on mine is £45 on eBay but Google Shopping shows many retailers at around ~£60 including delivery and "mainstream" ripoff shops selling at about £80 (e.g. Maplin). Its smaller brother (TL-WR3600 300 + 300) is about £10 less all round.

With hardware NAT making it capable of around 1Gbps routed internet speeds, and reasonable (the WR2543ND wasn't superb) simultaneous dual-band wireless it's probably everything the Superhub *should* have been.

And yet a small almost no-name Chinese company have managed to design and build the hardware and firmware for two generations of routers in the time it's taken Netgear to get their firmware from R30 to R37 on a single router... Makes me wonder.

Re: Firmware R37
 

There are times I would have liked to 'pull the trigger' on my old Superhub .....:)

Re: Firmware R37
 

Admittedly I hadnt heard of Huawei until they made the Openreach modem and BT homehub, then when it surfaced they would be making the next superhub I looked into them and they make alot of things. Mostly components more than end user devices though

Re: Firmware R37
 

http://community.virginmedia.com/t5/...p/1527866#M116

Re: Firmware R37
 

I've pulled the trigger on my DIR 615 as the SHUB is complete pants. They shouldn'y be able to advertise it as Super at all.

Re: Firmware R37
 

Welcome to the 615 club (I just joined too) so far it's not dropped any wireless signal, and the range is a little better in the house than the SHub, main thing is though it's hanging on to that signal miles better than the SHub which by the end was losing Wi-Fi completely1-2 times a day randomly and would drop the signal at quite a short range.

---------- Post added at 08:57 ---------- Previous post was at 08:56 ----------

Now I'm on modem mode, how would I know when I get the R37 or other updates? would I still get them? would I need to revert back to router mode periodically to 'update'?

Re: Firmware R37
 

The updates will still come through in modem mode

Re: Firmware R37
 

I'm sure most of you will have noticed already but for those that haven't the r37 firmware should be on your hub now if you'd signed up.

Re: Firmware R37
 

Not Yet!

Re: Firmware R37
 

yup. got it here.

Re: Firmware R37
 

any news of the firmware how is going???is been pull out?thanks

Re: Firmware R37
 

It never appeared on my modem, anyone with access to the trial forum know whats happening?

I had 2 lockups last week.

Re: Firmware R37
 

you need to pm Mr Mark William as far i know
I am not beta tester just general question if the new beta is little better at modem mode

Re: Firmware R37
 

Mark Wilkin ^

Re: Firmware R37
 

R37 is on it's way for everyone

http://community.virginmedia.com/t5/...er/m-p/1580336

It's a staged rollout and the Community post has details of which tiers get it when

Re: Firmware R37
 

whos still on S, S5 :shocked:

Re: Firmware R37
 

Nice THANKS for reporting
Have not been at their forum for long time as my VM connection is stable
Hope modem mode will have less jitter than the r36

I am going to watch my monitor all day Wensday ...lol ... if any sing to reboot

Re: Firmware R37
 

I am going to sit back with a big grin on my face getting ready to laugh my ass off. I think we should make a poll as to how many bugs there are going to be in it :)

Re: Firmware R37
 

Oh ye of little faith, mon general ......
We all know this will be the best firmware ever !! :rolleyes:

Having said that, I think I will hold onto my VNMG300 for a while yet ;)

Re: Firmware R37
 

i can remember how excited everyone was getting about r36 before it came out and look what happened

Re: Firmware R37
 

Still can't believe how long VM left customers on broken firmware for. The whole saga really has been shocking.

Re: Firmware R37
 

a bit like how long cloning was going on? better late than never i guess.

Re: Firmware R37
 

yeah, I really wish they would get that sorted. I need to live forever.

Re: Firmware R37
 

Who's to say that R37 isn't "broken"? Let's face it, the previous R's have all sucked. Even if the firmware is stable and largely bug-free will if fix the borked wireless range?

Re: Firmware R37
 

Exactly heero, still Christmas is almost here and I am asking Santa for a high end router:D

Re: Firmware R37
 

I have a pile of them I don't know what to do with...

Re: Firmware R37
 

Somewhere in an alternative universe someone is singing "I all want for christmas is R42ooooooooooo".

Got that out of an xmas cracker, honest! *cough*

Re: Firmware R37
 

E4200 perchance qas? :D

Re: Firmware R37
 

Correct.

Re: Firmware R37
 

To be honest I'm yet to find anything actually wrong with the design of the internal antennas (or the rest of the wireless hardware for that matter). Every test I've run on it has come back with an unremarkable average or normal result. Course there is one significant variable that simulation suggests is way off, but I don't have the equipment to measure directly in practice.

I suggested a year ago that it's more likely a quality control issue than a design one, and frankly that's still the most likely thing I can think of today.

Re: Firmware R37
 

You're letting your rep down, Qasi - saying stuff like that. If I recall correctly, the QC issue was a matter of glue. But that ultimate SH mod tells a different story.

Re: Firmware R37
 

Oh no qas, you lost your hammer, again!

Re: Firmware R37
 

I don't care about rep, only facts.

The measured transmit power of the SH in stock configuration is around 17.5dBm at the card, the antennas are basically a perfect 1/4 wavelength dipole, add the transmit power and the raw antenna gain (2.7dB) together and you've got 20.2dBm being radiated in a perfect sphere. That's exactly bang on the legal limit (20dBm), at least when considering measurement error.

In theory at least, the wireless hardware of the Superhub is as near enough "perfect" as theoretically possible - for coverage at least, not performance or reliability - you cannot get a stronger or more even wireless signal out of any device without breaking the law.

The only problem is the computed reflection coefficient, which if correct, indicates up to 80% of the signal reaching the antenna is being bounced back as a result of impedance mismatch.

Assuming that final point (which I cannot verify) is wrong, there's absolutely nothing wrong with the Superhub wireless, from a signal strength point of view. The rest of the problems must be firmware or quality control (or performance, since only one antenna is covering most areas whereas two is needed for optimal speeds). That and the big circuit board blocking off 1/4 of the wireless hardware...

Re: Firmware R37
 

I think we may be glancing off each other. You're reporting your research at component level and I'm alluding to design in the context of effect.

Where we meet in terms of your reply, is the reflection coefficient. Presumably you've used industry data for the components involved - the RC (nor anything else) is not given in any SH/Netgear spec. If there is impedance mismatch to the extent you mention, then the complaints we see about wireless performance are explained.

I'd call that bad design - to pput anything in the field that has such severe characteristics.

Re: Firmware R37
 

Can we get back to the R37 Firmware , has anyone got it yet ?

Re: Firmware R37
 

The technical banter provides useful insights into how stuff works.

Also, inter-twined in this is whether or not R37 can help wireless range. If the hardware design is poor or there are issues of the type that Qasi has described, then R37 won't help.

So we are on track.

BTW, to answer your question, although R37 is slated for XXL100 to come down today, 2 reboots later, not yet.

Re: Firmware R37
 

hence the numerous updates over the last 2 years and it is still pants. I have a funny feeling they have given up trying to fix it which is why shub2 is coming out.

Re: Firmware R37
 

I am not saying this in a nasty way but the shortcomings of the shub have been done to death in numerous posts , no offence meant :)

Re: Firmware R37
 

Sure - I didn't take it as anything offensive. But the shortcomings of the SH are exactly what people hope R37 will resolve. Injecting reality into the discussion including even deeper insights as to how it works can only be helpful. Most people on here would agree with that.

---------- Post added at 10:49 ---------- Previous post was at 10:44 ----------

If the SH2 is the Netgear CG4000TD then we hope, as I said, that lessons learned by VM will have been passed on to Netgear.

It'll soon be ripped open and a Qasi judgement provided on top of exepriments like I'll do with wireless range versus the Airport Extreme.

The Netgear forn factor usually remains constant. I think I read somewhere that the CG3101D non-VM version has three postage stamps instead of the 2two in the SH. If the CG4000 is el-cheapo'd by VM then I expect more fun and games in the forums. As I say, if lessons are learned and a world class product arrives, then hats off and the forums will be short of material!!

Re: Firmware R37
 

I can't find any public info on the CG4000 yet, but if it is simultaneous dual-band with internal antennas, it'll likely have 5.

No idea about the CG3101D but the VMDG480's wireless chip (and consequently, number of "postage stamps") is modular and can be changed by the purchaser (i.e. VM).

Anyhow I do hope the simulations for the antenna are off, because if so, pretty much all other problems can be fixed with firmware (or as Seph says, hanging it upside down off the ceiling in the middle of the room).

If they are accurate, then the only way they can ever fix it firmware wise is to get DFS working and you to run all your networks at 5.7Ghz... Right now the SH firmware only supports 4 channels at 5Ghz, out of 24 (presumably because the firmware is incapable of DFS, which is disappointingly common these days)

Re: Firmware R37
 

The statement says
It looks like the the smaller packages (like last time) maybe are the first ones for today or the first days
Just looked at VM forums and not mention about any one got it yet
I have rebooted the modem 2 times by now if will help to download the firmware but nothing

Re: Firmware R37
 

Looks like they're upgrading the customers on their packages with the lowest customers...

Re: Firmware R37
 

Yes, same as they've done with the previous updates

Re: Firmware R37
 

From the community:

Hi I've had it confirmed that we'll be pushing R37 out from Midnight tonight to the users on these broadband packages:

S, S5, M, M20, M10, 100, XXL100

Thanks

Re: Firmware R37
 

No R37 until tomorrow I'm afraid.

Re: Firmware R37
 

I have 100Mb and no joy yet !

Re: Firmware R37
 

how hard is it to understand those on

will get it midnight tonight! 12am onwards - 29th November 2012 stick it in your diary.

Re: Firmware R37
 

Is that a Virgin diary where anything you put in it never happens on the correct date :)

Re: Firmware R37
 

no its a date and time you should allow to pass before saying you haven't got it yet.

Re: Firmware R37
 

What are you hoping to get out of R37? What issue do you hope it will resolve?

Re: Firmware R37
 

if S5 is 5mbit, M10 is 10mbit and M20 is 20mbit, wtf is M? Before they do anything else I think they should clean up the tiers.

Re: Firmware R37
 

traffic management tiers

Re: Firmware R37
 

I'll take anything I can get !

Re: Firmware R37
 

There is only M10 and M20, so have flagged it to Mark to get it removed

Re: Firmware R37
 

I thought that some were waiting for this firmware to stop the corrupt download problems introduced many months ago in R36. I could be wrong though.

Re: Firmware R37
 

corrupt downloads using IE. Chromes fine. I haven't tested FF, Opera etc.

Re: Firmware R37
 

It was screwing Apple IOS updates, PS3 updates, crc checks not matching up on linux iso downloads etc. Nothing to do with IE or browsers

Re: Firmware R37
 

not sure then.

Re: Firmware R37
 

I was interested in Banjo's specifics (which he didn't provide).

Re: Firmware R37
 

Oh I see :)

Reminds me im still waiting for the firmware update to the VMDG280 for modem only support, which was promised well over a year ago (possibly 2?) even though I knew it would never happen!

Re: Firmware R37
 

Why do you want my specifics , what interests you and do I have to provide you with them ?

Re: Firmware R37
 

There is an unofficial way to use your own router, have a look at this: http://community.virginmedia.com/t5/...ht/true#M87739

Re: Firmware R37
 

I thought the update was due today , or am I wrong ?

Re: Firmware R37
 

the 28th hasnt passed. moan at 12:10am when you have the firmware.. on the 29th :rolleyes:

Re: Firmware R37
 

Even when they are starting the R37 roll-out the 28th has passed, midnight "tonight" is 00:00 on the 29th November :)

Re: Firmware R37
 

I am not moaning you made a statement that the upgrade will be tomorrow when it should have been today :o:

Re: Firmware R37
 

no VM made the statement. im merely trying to make people understand.

Re: Firmware R37
 

What the heck does it matter whether it is today (28) or tomorrow (29)? Splitting hairs about the meaning of midnight?

Better to have LOL'd at th's beautifully dark humour!

Re: Firmware R37
 

Eh??

Re: Firmware R37
 

it matters if people are having problems and the new firmware will fix the problem.

What does it matter if you crap today or crap tomorrow, or if you eat today or eat tomorrow. It matters.

Re: Firmware R37
 

its not a full 24hr wait jeez!

Re: Firmware R37
 

...for me it doesn't bother as i use Infinity

Re: Firmware R37
 

All the more reason to appreciate th's dark humour.

And yours too!

Re: Firmware R37
 

Its useful to know when a firmware update is going to happen, even if you don't need any benefits. Especially when VM have been known to push out firmware updates to customers with no issue and in the process breaking x,y and z for them.

For most of my hardware that gets firmware updates (like smart tv, WDTV) I read a list of what has changed before deciding if I want to upgrade it or not. No point in updating if there is nothing added that I would find beneficial and at the same time increasing the chance of introducing a problem. Last TV firmware update broke MKV alternative audio streams for example. Luckily not something that has affected me yet but you get the point.

Re: Firmware R37
 

:D Hopping at modem mode not have jitter (r36 has,r35 was better)

Re: Firmware R37
 

CountDown :sleeping: Is 12 am
Had a large red spike and thought that is it...but no

Re: Firmware R37
 

V2.37.01

Got it at 01:15.

Time recording in Modem Mode in the Network Log is still incorrect.

Re: Firmware R37
 

Gave few manual reboots and IT CAME
https://www.cableforum.co.uk/images/local/2012/11/6.png
Not sure yet about jitter in modem mode seems more than the r36 ... but will give more tests later
Usually i don't have 4ms jitter this time (modem mode) but maybe is busy night
http://www.pingtest.net/result/73047588.png

Re: Firmware R37
 

Difficult to say about jitter, being night time and not an hour into the regime.

http://www.pingtest.net/result/73047816.png

I wouldn't have expected any bonus in R37 modem mode.

Re: Firmware R37
 

Had a reboot just after midnight but currently unable to log in to SHUB.....:(

Re: Firmware R37
 

just done a master reset from the back and appears ok the time in network log
But jitter appearing more now for night time 7ms ... LOLOLOL :shocked:
http://www.pingtest.net/result/73048334.png

---------- Post added at 02:17 ---------- Previous post was at 02:07 ----------

do a power cycle turn everything off pc,modem,router etc take cable out/electric plugs etc ... leave it off 2-5 min ... connect back cables and turn on all

Re: Firmware R37
 

Not at home...

Re: Firmware R37
 

No need to do the full babis monte.

Just turn the effer off for a minute, back on - and if the firmware's ready to load down, it'll come.

Re: Firmware R37
 

It wasn't a reboot but a dropout.. I had the same on my TBB monitor but the superhub never rebooted

Re: Firmware R37
 

So far so good!

Re: Firmware R37
 

Herp derp.

---------- Post added at 16:46 ---------- Previous post was at 16:44 ----------

There's some disagreement between some people as to whether midnight is 00:00 or 24:00 or indeed if 24:00 even exists, as well as whether midnight is 12:00am or 12:00pm.

Re: Firmware R37
 

Still no R37...

12:00am is lunchtime Qas....

Re: Firmware R37
 

read the annoucement.

Re: Firmware R37
 

http://www.pingtest.net/result/73087656.png
https://www.cableforum.co.uk/images/local/2012/11/3.png

Still ok here! Both test's carried out wireless via the Airport Extreme with the dud in modem mode. Not bad for peak time.

Re: Firmware R37
 

That won't be down to R37.

Re: Firmware R37
 

Apparently, not everyone agrees:

http://www.guardian.co.uk/notesandqu...,-1752,00.html