Analyse my Ping Traceroute
 

Hello guys,

I need help with my broadband connection and hopefully someone can take their time to analyse my ping traceroute. Below is some information:-

I'm a competitive console gamer and compete in a game where broadband connection seriously matters. I understand that ping is really important for gaming and I am desperate to try and improve upon my current ping/latency, I need to reach closer to 10 if possible.

Virgin 30MB Broadband Only Package
Average results for testing from www.speedtest.net and www.pingtest.net:-
https://www.cableforum.co.uk/images/...2012/06/12.png
(Ignore ping result above, I guess it's a problem with the server)

[img]Download Failed (1)[/img]

(all tests and traceroutes are with an ethernet cable direct from super hub router to my computer and without any other PC's etc. on in the house).

Below is my traceroute to this website:-

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\HP_Administrator>tracert www.cableforum.co.uk

Tracing route to www.cableforum.co.uk [87.106.245.143]
over a maximum of 30 hops:

1 10 ms 21 ms 22 ms cpc3-sket3-2-0-gw.7-3.cable.virginmedia.com [81.
103.56.1]
2 8 ms 8 ms 7 ms swan-core-1a-ge-300-1609.network.virginmedia.net
[213.105.225.69]
3 13 ms 12 ms 11 ms brhm-bb-1a-ge-130-0.network.virginmedia.net [212
.43.162.105]
4 65 ms 18 ms 20 ms nrth-bb-1b-ae2-0.network.virginmedia.net [62.253
.185.85]
5 22 ms 22 ms 16 ms tele-ic-4-ae0-0.network.virginmedia.net [62.253.
174.18]
6 33 ms 25 ms 26 ms linx.bb-c.the.lon.gb.oneandone.net [195.66.224.9
8]
7 49 ms 45 ms 37 ms te-1-3.bb-c.bap.rhr.de.oneandone.net [212.227.12
0.49]
8 40 ms 31 ms 32 ms ae-1.bb-c.tp.kae.de.oneandone.net [212.227.121.1
67]
9 32 ms 35 ms 35 ms ae-1.gw-distp-a.bs.ka.oneandone.net [212.227.116
.210]
10 32 ms 36 ms 35 ms ae-1.gw-prtr-r1-1a.fs.kae.de.oneandone.net [195.
20.247.137]
11 32 ms 35 ms 32 ms server1.cableforum.co.uk [87.106.245.143]

Trace complete.

Below is a traceroute to www.hotmail.co.uk:-

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\HP_Administrator>tracert www.cableforum.co.uk

Tracing route to www.cableforum.co.uk [87.106.245.143]
over a maximum of 30 hops:

1 10 ms 21 ms 22 ms cpc3-sket3-2-0-gw.7-3.cable.virginmedia.com [81.
103.56.1]
2 8 ms 8 ms 7 ms swan-core-1a-ge-300-1609.network.virginmedia.net
[213.105.225.69]
3 13 ms 12 ms 11 ms brhm-bb-1a-ge-130-0.network.virginmedia.net [212
.43.162.105]
4 65 ms 18 ms 20 ms nrth-bb-1b-ae2-0.network.virginmedia.net [62.253
.185.85]
5 22 ms 22 ms 16 ms tele-ic-4-ae0-0.network.virginmedia.net [62.253.
174.18]
6 33 ms 25 ms 26 ms linx.bb-c.the.lon.gb.oneandone.net [195.66.224.9
8]
7 49 ms 45 ms 37 ms te-1-3.bb-c.bap.rhr.de.oneandone.net [212.227.12
0.49]
8 40 ms 31 ms 32 ms ae-1.bb-c.tp.kae.de.oneandone.net [212.227.121.1
67]
9 32 ms 35 ms 35 ms ae-1.gw-distp-a.bs.ka.oneandone.net [212.227.116
.210]
10 32 ms 36 ms 35 ms ae-1.gw-prtr-r1-1a.fs.kae.de.oneandone.net [195.
20.247.137]
11 32 ms 35 ms 32 ms server1.cableforum.co.uk [87.106.245.143]

Trace complete.

I'm also thinking about getting virgin to turn off 'interleave' as i've researched that this is undesired for gamers and can improve my ping slightly.

Thanks for reading guys, and I hope someone can help me improve my ping, if any further details are required, please post below :)

Re: Analyse my Ping Traceroute
 

Cable doesn't have the option to turn off interleaving only adsl :(

Im in gorseinon and this is what mine looks like.


1 8 ms 7 ms 7 ms cpcxdxdxddxd.cable.virginmedia.com
2 5 ms 8 ms 10 ms swan-core-1a-ge-300-2481.network.virginmedia.net
[80.0.254.113]
3 13 ms 11 ms 11 ms brhm-bb-1a-ge-130-0.network.virginmedia.net [212
43.162.105]
4 19 ms 20 ms 18 ms nrth-bb-1b-ae2-0.network.virginmedia.net [62.253
185.85]
5 19 ms 19 ms 46 ms tele-ic-4-ae0-0.network.virginmedia.net [62.253.
74.18]
6 34 ms 26 ms 27 ms linx.bb-c.the.lon.gb.oneandone.net [195.66.224.9
]
7 40 ms 43 ms 43 ms te-1-3.bb-c.bap.rhr.de.oneandone.net [212.227.12
.49]
8 51 ms 51 ms 51 ms ae-4.bb-d.bs.kae.de.oneandone.net [212.227.122.7

9 35 ms 35 ms 35 ms ae-1.gw-distp-a.bs.ka.oneandone.net [212.227.116
210]
10 34 ms 36 ms 35 ms ae-1.gw-prtr-r1-1a.fs.kae.de.oneandone.net [195.
0.247.137]
11 35 ms 35 ms 35 ms server1.cableforum.co.uk [87.106.245.143]

Re: Analyse my Ping Traceroute
 

You can't turn off interleave on cable.

The only way you can improve your ping is to move to a better ISP. VM are the worst ISP in the country when it comes to consistency of pings.

Re: Analyse my Ping Traceroute
 

I'm in Dunvant

---------- Post added at 20:03 ---------- Previous post was at 20:02 ----------

How about BT Infinity?

- Never mind, BT aren't available in my area.

Re: Analyse my Ping Traceroute
 

BT infinity is avail in Sketty exchange, not sure in dunvant yet though

Re: Analyse my Ping Traceroute
 

Okay, could you go on www.pingtest.net, and paste your result here please? Just to see if I have a similar result to you, it would be much appreciated.

Re: Analyse my Ping Traceroute
 

[img]Download Failed (1)[/img]


https://www.cableforum.co.uk/images/...2012/06/10.png

Re: Analyse my Ping Traceroute
 

Okay, thank you very much mate ;)

Re: Analyse my Ping Traceroute
 

I am on the R36 firmware with superhub though, which drastically improved my jitter/ping

Re: Analyse my Ping Traceroute
 

I don't know much about IT so i'm not sure what firmware is, but is it possible for me to change mine? How would I go about this?

What ping can I expect to have with VM 100MB broadband?
 

Hello guys,

I am a competitive console gamer and compete in a game where broadband connection seriously matters and so any help will be much appreciated. I understand that ping is extremely important for gaming.

My current broadband is 30MB Virgin Media Broadband, below are average speed test results:-

https://www.cableforum.co.uk/images/...2012/06/11.png
(Ignore ping result above, i'm guessing there is a problem with the server)

http://www.pingtest.net/result/65160937.png

My ping isn't up to scratch to compete with other gamers at the moment. So i'm looking into purchasing the 100MB Virgin Media Broadband package to improve my ping.

Anyone with 100MB Virgin Media Broadband, if you could post your average ping's below it would be much appreciated, just to get an idea for the average customer ping's with this package.

If anyone knows how much (if any) my ping will improve by, please reply, any help will me much appreciated.

Thanks for reading guys, any help will be much appreciated!
---------- Post added at 20:39 ---------- Previous post was at 20:36 ----------

---------- Post added at 20:45 ---------- Previous post was at 20:39 ----------

bump

Re: What ping can I expect to have with VM 100MB broadband?
 

Re: Analyse my Ping Traceroute
 

The firmware is basically what tells a device how to run. The R36 firmware is currently under trial and isn't available to the general public... pretty sure it won't be long though.

Either way if you want my true opinion, if gaming is the main reason you want a broadband connection then Virgin is a bad idea. As Qasi said, Virgin are the worst for consistency of latency, i know this first hand as i've been battling with Virgin for a while about the issue.

If you can swap over to BT Infinity, i'd strongly recommend that, or if not, just go to ADSL.

It's not all about headline speed with Latency, one doesn't necessarily affect the other, i could get an ADSL line in with a top throughput of 3 megabit and still beat Virgin hands down on latency and jitter.

Re: Analyse my Ping Traceroute
 

You're going to struggle to get a 10ms ping on any cable / DSL service.

Your results don't look bad. What problems are you seeing?

Re: Analyse my Ping Traceroute
 

Lies. At times of low congestion you can get 10ms pings from Manchester just fine on VM. Swansea's closer so I see no reason why you couldn't, the only reason the OP's ping is so high is cause VM had the superb wisdom of routing traffic via their uber-slow Birmingham link.

Not all ISPs share VM's slow, fat pipe philosophy. BT for example get data from London to Birmingham 3-6x faster than VM

Re: Analyse my Ping Traceroute
 

Yup, i wish for the Swansea - guilford - poplar... route again.. i had 12-14ms.................. now i get 19 MINIMUM

Re: Analyse my Ping Traceroute
 

less than 10ms ping
https://www.cableforum.co.uk/images/local/2012/06/9.png
http://www.pingtest.net/result/65177387.png

http://www.thinkbroadband.com/ping/s...19-06-2012.png


Tracing route to www.bbc.net.uk [212.58.246.94]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 7 ms 7 ms BABIS-PC [0.0.0.0]
3 8 ms 8 ms 27 ms camd-geam-1a-ge131.network.virginmedia.net [81.9
7.255.9]
4 42 ms 112 ms 12 ms hari-core-1a-tenge71.network.virginmedia.net [62
.30.250.33]
5 9 ms 35 ms 8 ms hari-core-2a-ae2-0.network.virginmedia.net [195.
182.178.165]
6 9 ms 9 ms 10 ms brnt-bb-1a-ae8-0.network.virginmedia.net [81.96.
16.201]
7 24 ms 9 ms 45 ms glfd-bb-1b-as1-0.network.virginmedia.net [212.43
.163.105]
8 15 ms 59 ms 11 ms glfd-tmr-1-ae5-0.network.virginmedia.net [213.10
5.159.46]
9 11 ms 11 ms 11 ms tcl5-ic-1-as0-0.network.virginmedia.net [62.253.
185.78]
10 32 ms 38 ms 30 ms 212.58.239.249
11 * * * Request timed out.
12 36 ms 22 ms 59 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
13 22 ms 13 ms 13 ms 132.185.255.165
14 13 ms 13 ms 13 ms bbc-vip015.cwwtf.bbc.co.uk [212.58.246.94]

Trace complete.

Sorry hijacking but by the way of the thread is these result (more) for tracert for VM
BAD/MEDIUM?GOOD?VERY GOOD????
thanks

Re: Analyse my Ping Traceroute
 

No problems, other than my ping being too slow to compete with other gamers. All top competitive players have pings of 5. My ping never goes below 20 and I need it to never go above 10.

Re: Analyse my Ping Traceroute
 

Could FTTC deliver less than 10ms pings consistently from Swansea to (say) London? I'm not convinced. It would be significantly better than VM though, one would imagine.

Re: Analyse my Ping Traceroute
 

Well like Qasi said, you aren't going to get pings that low on game servers with any traditional ISP. (Virgin or DSL based isp on the BT network)

Top competitive gamers who are anal about latency will have leased lines or are lucky enough to use ISPs who serve only their local area with their own network and don't have to worry about hundreds of thousands of customers.

You just aren't going to get the sort of service you want unless you do the same.

Re: Analyse my Ping Traceroute
 

Be* fastpath used to give low results like this but they seem to have gone down the majorty route of overselling nowadays

Re: Analyse my Ping Traceroute
 

Around or slightly under 10ms, yes. Significantly lower, no.

A good network will get data from London to Swansea in about 4-6ms. The latency of the FTTC hop itself is <4.7ms, so add that together you'd get <8.7ms ping in a best-case scenario. Don't have solid numbers for BT Infinity but last I checked Swansea was reached in ~5.5ms which plus the FTTC hop would give you a consistent ~10ms exactly.

---------- Post added at 02:32 ---------- Previous post was at 02:23 ----------

Actually BT do pretty well, and VM do too when routing is direct. North of the border (i.e. Scotland) both give about as low a latency as is going to happen on any ISP, mainly due to there being very little they can screw up this far north, there's just no other way for data to go.

---------- Post added at 03:16 ---------- Previous post was at 02:32 ----------

Be* have started rebuilding their entire network from scratch. Hopefully this means we'll see improvements...

Re: Analyse my Ping Traceroute
 

Yeah and reports are that it is worse than before

Re: Analyse my Ping Traceroute
 

This is a typical ping for me. To have any jitter is unusual on this connection.

http://www.pingtest.net/result/65253553.png

I am probably lucky to have good line quality trouble-free over all, my issues with up load speed the other week not withstanding. Having said that I see some packet loss on the current graph.


http://www.thinkbroadband.com/ping/s...25-06-2012.png


During speed tests my ping is close to 20ms, but in IE9 it it usually lower <15ms. I guess we need to be aware that our own setup can influence ping tests.

Re: Analyse my Ping Traceroute
 

I had ADSL1 BT line before moving to an area with Cable. I used adsl24 isp via BT 20cn network (connected to london i think)

I got between 15-16ms on adsl1

Re: Analyse my Ping Traceroute
 

Lol fail. Thankfully I've already made everyone I know move over to Infinity.

---------- Post added at 14:43 ---------- Previous post was at 14:42 ----------

More than just that, web-based (especially the flash based Speedtest.net) ping tests are highly inaccurate. Best way to get an indication of ping is using the ping command.

Re: Analyse my Ping Traceroute
 

I have a question about pings, so thought I would put it in here.

My brother he has VM 10Mb and his pings are around 17ms he has the hub, he is wireles.
I am on 100Mb and mine are around 32ms, I have the superhub, I am wired.

Can someone tell me why my pings are higher?
Just did a pingtest.net and my connection has got worse

http://www.pingtest.net/result/65259164.png

The jitter has got some what worse, I always use to get A or A+

Re: Analyse my Ping Traceroute
 

I remember posting my ukonline graph and people thought it was some expensive leased line ;)

Re: Analyse my Ping Traceroute
 

https://www.cableforum.co.uk/images/local/2012/06/6.png


Kalleh's chart, as seen on qasdfdsaq.com/ping

Re: Analyse my Ping Traceroute
 

Ok, could you give me some more information on "leased broadband lines", because it's the first i've heard of these, I understand though that businesses get leased lines. How would I go about finding a leased line in my area and i'm guessing cost per month will be extremely high? I don't mind spending though as this is really important to me, I need to fix this problem with ping/ latency.

Re: Analyse my Ping Traceroute
 

...and on Windows even that is not accurate.

There's a nice command line utility called hrPing that uses the Windows high resolution timer to get microsecond accuracy. Also has the ability to send ICMP at faster intervals.

Re: Analyse my Ping Traceroute
 

http://www.lmgtfy.com/?q=Leased+line

They generally cost hundreds of pounds per month for a few megabits, reaching into several thousand pounds per month for a decent "broadband" speed.

---------- Post added at 17:55 ---------- Previous post was at 17:53 ----------

We know, it's been around for a while

Not too practical for use on a mobile laptop though, or on multiple hosts, thanks to its 100% CPU usage.

Re: Analyse my Ping Traceroute
 

Ah yes I understand this now following my in-depth research since I replied. Would you know if fibre optic broadband from a less distributed company like "Eclipse", would give me better pings/latency than fibre optic from virgin media? I already know virgin media is really bad for this area but would a less known company bring much better pings/latency?

---------- Post added at 18:28 ---------- Previous post was at 17:57 ----------

Could anyone answer my question above please?

Re: Analyse my Ping Traceroute
 

Eclipse AFAIK use BT's network for fibre, so you'd have to be near a FTTC enabled exchange and cabinet.

Re: Analyse my Ping Traceroute
 

Am I if I already have virgin media fibre optic? Or is that not the same, I know that BT Infinity isn't available in my area so I guess not?

Re: Analyse my Ping Traceroute
 

No, two different networks i'm afraid.

Virgin have their own fibre backbone and run all their own cabinets the same way as BT do, only BT's network is open to other ISP's like Eclipse, Talk Talk, Sky etc etc, Virgin's isn't, thank god, because it would be even worse than it is now.

ADSL with fastpath is going to be the best bet for you with latency.

Re: Analyse my Ping Traceroute
 

Does anyone think my pings/latency will improve/lower if I upgrade my current, 30MB Virgin Media Broadband to 100MB Virgin Media Broadband? Please, if anyone has done this before or has knowledge on the matter, please reply, my question still hasn't been answered :confused:, thanks.

---------- Post added at 19:00 ---------- Previous post was at 18:59 ----------

Okay thanks mate much appreciated, i'll go research possible broadband packages now following your criteria :)

Re: Analyse my Ping Traceroute
 

It won't make a difference in all honesty. You will still be taking the same route through the network at exactly the same times, the only thing that will change is the amount of data you'll be able to pull through. I honestly don't think it will make a hell of a difference.

Re: Analyse my Ping Traceroute
 

Right okay :td: i'm stuck between this virgin media 20 ping network or the "Simply broadband" package from Orange as I don't want a cap on the amount of usage I use. Do you think orange with interleaving turned off, will be be able to achieve better ping's than 21-24 that I currently have?

Re: Analyse my Ping Traceroute
 

All FTTC providers use the same fibre infrastructure - Openreach's - for the local loop. Most with the notable exception of two providers use BTw's backhaul network as well so are at BT's mercy for routing. The two that don't could potentially provide better or worse pings but everyone else will be the near enough the same.

I would find someone near you who is on BT and do a traceroute from their machines to a gaming server. That would give you the baseline of what to expect on BTw. BT aren't bad last I checked but certain LLU providers would be better.

No way of knowing without trying them out in your local area or speaking to someone who has.

Re: Analyse my Ping Traceroute
 

I've read that BE are pretty good for gamers, latency wise being one of the best.

Re: Analyse my Ping Traceroute
 

In simple words, I either put up with the ping that I have, or take a gamble with orange ADSL with interleaving turned off?

Re: Analyse my Ping Traceroute
 

Except:



---------- Post added at 19:20 ---------- Previous post was at 19:19 ----------

No.

In simple words speak to someone who has BT and test their line.

Re: Analyse my Ping Traceroute
 

https://www.bethere.co.uk/web/beport..._p_col_count=5

Do you mean this ISP being "BE" are these offers ADSL? ^^

---------- Post added at 19:24 ---------- Previous post was at 19:22 ----------

Sadly, I don't know anyone with BT xD

---------- Post added at 19:42 ---------- Previous post was at 19:24 ----------

I'm now able to test my friends connection within my area, it's Sky Broadband which came with his TV package, he has either a sky or BT phoneline. Is this the same as testing a BT connection? Please reply.

---------- Post added at 19:50 ---------- Previous post was at 19:42 ----------

Anyone else know the answer to my question above, pleeeeaaaaase? ^^

Re: Analyse my Ping Traceroute
 

Yeah they should be relatively similar. Sky use their own equipment in the exchange, and BT's copper network to do the rest.

Re: Analyse my Ping Traceroute
 

ok thanks buddy :)

Re: Analyse my Ping Traceroute
 

No. Sky force interleaving on all lines and you cannot turn it off.

BT have no interleaving by default.

Re: Analyse my Ping Traceroute
 

I did say relatively, and not identical, but that would of course rule out Sky as Qasi is suggesting. Interleaving mode introduces latency, so you'll want an ISP that offers fast path or indeed no interleave.

Re: Analyse my Ping Traceroute
 

Damn, back to square one! :mad:

---------- Post added at 16:17 ---------- Previous post was at 16:15 ----------

Can anyone reccomend a different ADSL ISP to Orange unlimited for lowest pings/latency that ALLOWS interleaving to be turned off?

Re: Analyse my Ping Traceroute
 

BT

Re: Analyse my Ping Traceroute
 

BT infinity or BT DSL/ADSL is not available in my area in a "Broadband only" package.

Re: Analyse my Ping Traceroute
 

BT infinity isn't available, but BT ADSL will be. BT have coverage of something like 95% of the UK or more. Dont forget, any ADSL line you're likely to get has to run through a BT exchange.

Re: Analyse my Ping Traceroute
 

If BT is not available in your area then there will be no DSL available anybody (exception being KC-only areas)

DSL is available to of 98% of the country

Re: Analyse my Ping Traceroute
 

Sorry, i'll re-word it, BT Infinity is not available in my area until December 2013. BT DSL/ ADSL is not available in my area in a "Broadband only" package, therefore their company as a brand is not an option for me. I was wondering if there is a less known broadband company such as "BE" or "Eclipse" that won't show up when I enter my postcode on www.broadbandchoices.co.uk. Which may be better for low pings/latency than more common ADSL companies available to me such as orange and sky.

Re: Analyse my Ping Traceroute
 

Nobody does ADSL broadband-only in the UK. Every provider requires a phone line.