STM idiosyncracies
 

Does anybody else have STM rules that don't stack up with the published ones?

I'm on L but it's full DOCSIS3 as I downgraded from 50Mbps when the area went badly oversubscribed and the projected fix date was months away.

On L it should be 10:00-15:00 3000MB 16:00-21:00 1500MB

I've found that I can download pretty much constantly during the morning period without the STM kicking in.

Yesterday I started a download close to 15:00. I got hit by the STM after 1500MB - sometime around 15:20 inside the supposed STM free period. The STM didn't lift until nearly 23:00.

Re: STM idiosyncracies
 

Yeah sounds like what has happened to me a couple of times.

I reported it on the help & support forum and got ignored for my trouble. Which seems par for the course as far as VM and customer support/satisfaction are concerned.

Re: STM idiosyncracies
 

i never for one second thought that 1500-1600 was happy hour but I amazed nobody has corrected it. I would love to sue them for it for a breach of contract or something because it violates their "unlimited" claim and isn't covered under any fup or management systems they have described as being in place. I wouldnt expect to get anywhere with it but they need to be taught a lesson in customer service and that their are repurcusions for lack thereof

Re: STM idiosyncracies
 

Not sure why you would love to sue them for breach of contract, you would lose.

I'm sure I've seen it mentioned somewhere in the last few days (perhaps on the VM community forums) that 3-4 actually is meant to be STM'd, it just hasn't been updated in the literature yet.

Re: STM idiosyncracies
 

Advertising standards rules apply then. Until they update their literature, they would be guilty of false advertising.

Re: STM idiosyncracies
 

Pretty pointless post really

Re: STM idiosyncracies
 

I was miffed by the 1500 STM and the fact it exceeded 5 hours but for me the more interesting part was that I get no STM at all in the morning and wondered if anybody else has experienced that.

Re: STM idiosyncracies
 

I would gladly exchange my current restrictions for no stm during the day and stm all night

Re: STM idiosyncracies
 

I exchanged no STM day or night for no STM day or night and more speed for less money.

Re: STM idiosyncracies
 

I would too but the Openreach data has more bugs than a Superhub so although 7 doors up can order with predicted 69Mbps I can't. Hopefully this will be sorted. BT CEO office call me regularly with excuses.

Re: STM idiosyncracies
 

was also confused that usenet was going fullspeed when i thought it was throttled after 5pm till midnight

Re: STM idiosyncracies
 

It isnt like stm where it is a fixed cap. Traffic shaping of p2p traffic flags it as low priority network traffic but if no one else is on the network you will still get full speed. My area is pretty good and there have been Friday evenings where i have been able to 7mbit off torrents

Re: STM idiosyncracies
 

Not exactly but I wondered how long it would be before someone else noticed these anomalies…. ;)

I suspect (but have no way of publicly proving) this is due to the fact that STMv1.3 is limited to max 40 policy rules and earlier STM versions only had max 20.
Therefore depending on the version implemented on a specific DOCSIS3 chassis and number of concurrent service tiers(2,10M,10L,20XL, 50XXL, L30, XL60,100/120 etc) available on a specific CMTS being managed there could well be an insufficient number of policy rules to "manage" all subscribers. Therefore in those cases the low end tiers are not consistently managed to the levels/penalty periods indicated in the published tables!

Re: STM idiosyncracies
 

Just been downloading 40GB off usenet with 30Gb of that after 10am.. Just finished the download with a constant 53Mbps and still no STM or traffic shaping even though the STM tables state 10Gb for my XXL50..

Re: STM idiosyncracies
 

Wow - I didn't know that there were any Linux ISOs that big :)

Seems that yours must be bust just like mine then - I bet your second period starts at 15:00 too. I can't be sure but I reckon that the 15:00-16:00 slot used to be a free for all as I certainly used to use it for downloading in the past.

Re: STM idiosyncracies
 

It's not linux you dopey thing... It's the Skynet beta OS.. Apparently it should run on all my PC's then spread itself over the internet and eventually cause something called Judgement day.... ;) :rofl:

Re: STM idiosyncracies
 

Yeah - I recall downloading something big like that to do with judgement day but mine ran on bluray players rather than computers. (I hope cw has me on ignore).

Re: STM idiosyncracies
 

Stop downloading the internet your slowing my speeds down.

Re: STM idiosyncracies
 

I eventually ended up with 50Gb this morning and still no STM..

http://www.thinkbroadband.com/ping/s...02-06-2012.png

Re: STM idiosyncracies
 

Kymmy, I hope they don't make that retrospective and throttle you for a few days, lol :D

Re: STM idiosyncracies
 

Is that why that put Terminators on any unused street drops then?

Re: STM idiosyncracies
 

Is anyone else still having this problem regarding the 3-4pm period. I've been complaining since early April on the VM forum and to their complaints dept regarding stm being activated on my connection before the stated 4-9pm times. On any day i can start a download at 3.30pm and i will be stm'd between 3.41pm-3.45pm. I spoke to a complaints team member at VM and he told me i'd NEVER EVER been stm'd (rubbish i get stm'd 2-3 times a week maybe more) and that my laptop must have a program scheduled to run at 3.40pm that simulates stm (is that even possible). I know that i do not ever get stm'd during the day so that seems to not apply (maybe i'm in a trial area who knows) so i can download as much as i want. Its just infuriating that they won't acknowledge that there is a fault and a problem with stm kicking in during the "free window". Its not the superhub at fault as i had an ambit 256 until a month ago and it happened on there. My messages to VM now seem to be getting ignored as well as my forum posts on the help section on their site. Can anyone help and is anyone else seeing this problem still. Dave.

Re: STM idiosyncracies
 

Checked my download STM yesterday between 3-4. Managed 2.6GB without being limited.

Downloaded 1.5GB from 4 to 4:25 and did get STMd. I knew I was going to go over the limit that evening using iPlayer so though I'd force it early. That way I had full speed again by 9:25.

That was running from macc-cmts-03

Re: STM idiosyncracies
 

Yeah I'm pretty sure that in the past I've had no problems between 3 an 4 but I certainly do these days. I'm sure I've seen it said in the past that the STM is a function built into the CMTS so it looks like VM may be even more of a postcode lottery than just the level of congestion in your local area.

In just over 2 weeks time though I won't care... :)

Re: STM idiosyncracies
 

Which is basically what I postulated fwiw earlier in this thread:

"…..STMv1.3 is limited to max 40 policy rules and earlier STM versions only had max 20.
Therefore depending on the version implemented on a specific DOCSIS3 chassis and number of concurrent service tiers(2,10M,10L,20XL, 50XXL, L30, XL60,100/120 etc) available on a specific CMTS being managed there could well be an insufficient number of policy rules to "manage" all subscribers….."

;)

Re: STM idiosyncracies
 

Having moved to 60Mbps I thought I'd test the STM on that here.

I've just downloaded 12GB during the supposed 15:00 - 16:00 happy hour and the STM has kicked in. I'm not sure if this is because I exceeded 10GB but not til after the first STM period ended or 5GB before the second started. Either way the "happy Hour" here isn't as happy as it is supposed to be.