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-   -   V+ : TV Choice listings- a total mess! (https://www.cableforum.uk/board/showthread.php?t=33685188)

Sugar Kane 01-02-2012 22:27
TV Choice listings- a total mess!
 
I have been waiting patiently these last couple of weeks for somebody at VM to notice that the TV Choice listings are totally ridiculous, but as usual, I am having to state the obvious. Why are tv shows no longer listed in their own folder with the episodes listed in that folder? I just went to the 'What's New' folder to find that there are 72 pages of listings- all because every single episode is in that list. I can't even be bothered to sift through to see if there is anything worth watching. I would say it is an improvement on 6 pages of 'What's New' which repeats the same 10 programs, but it isn't really is it. Somebody has dropped the ball big time! TV Choice is usually clunky, but this is ridiculous. Why are there so many issues with TV Choice? Argh!

BenMcr 01-02-2012 23:20
Re: TV Choice listings- a total mess!
 
It's something I'll raise tomorrow, but it could be connected to the changes that have been happening this week to the On Demand service i.e extending the availabilty of On Demand content to M+ and L customers

tridens 02-02-2012 00:25
Re: TV Choice listings- a total mess!
 
I also noticed how many channels have the wrong TV guide description i wanted to watch a program that's listed when i go to the channel something else is showing for a tv broadcaster its a cardinal sin should be 100% accurate to have wrong channel information but this is quite comen on virgin happens quite regularly who is responsible for correct TV listings

jtaylor06 02-02-2012 00:47
Re: TV Choice listings- a total mess!
 
Hi Ben

When are the new menu options available?
Nothing new here yet?

Digital Fanatic 02-02-2012 00:54
Re: TV Choice listings- a total mess!
 
Quote:
Originally Posted by jtaylor06 (Post 35373827)
Hi Ben

When are the new menu options available?
Nothing new here yet?
Ex-NTL areas being done last night and tonight, ex-Telewest areas done tomorrow night ;)

Itshim 02-02-2012 10:07
Re: TV Choice listings- a total mess!
 
Quote:
Originally Posted by tridens (Post 35373822)
I also noticed how many channels have the wrong TV guide description i wanted to watch a program that's listed when i go to the channel something else is showing for a tv broadcaster its a cardinal sin should be 100% accurate to have wrong channel information but this is quite comen on virgin happens quite regularly who is responsible for correct TV listings
That why I still use a paper tv guide & and when the tivo was the main box post note !!!!! NO REMINDERS:D

jtaylor06 02-02-2012 10:26
Re: TV Choice listings- a total mess!
 
Quote:
Originally Posted by Digital Fanatic (Post 35373828)
Ex-NTL areas being done last night and tonight, ex-Telewest areas done tomorrow night ;)
Arrived here this morning!
I like it!

Shame that it's not possible to only show content from your package, but otherwise it works pretty well.

BenMcr 02-02-2012 11:04
Re: TV Choice listings- a total mess!
 
Quote:
Originally Posted by jtaylor06 (Post 35373904)
Arrived here this morning!
I like it!

Shame that it's not possible to only show content from your package, but otherwise it works pretty well.
I'm sure part of it is the same reason why channels you don't subscribe to are still in the EPG - so that customers go 'Ooh I'd like to watch X' and upgrade ;)

---------- Post added at 10:04 ---------- Previous post was at 09:56 ----------

So there does seem to be an issue with the listing the BBC folder, but can't see it anywhere else?

jtaylor06 02-02-2012 16:10
Re: TV Choice listings- a total mess!
 
Quote:
Originally Posted by BenMcr (Post 35373913)
I'm sure part of it is the same reason why channels you don't subscribe to are still in the EPG - so that customers go 'Ooh I'd like to watch X' and upgrade ;)

---------- Post added at 10:04 ---------- Previous post was at 09:56 ----------

So there does seem to be an issue with the listing the BBC folder, but can't see it anywhere else?
Ah yes, very good point!

Sugar Kane 05-02-2012 12:56
Re: TV Choice listings- a total mess!
 
Quote:
Originally Posted by BenMcr (Post 35373795)
It's something I'll raise tomorrow, but it could be connected to the changes that have been happening this week to the On Demand service i.e extending the availabilty of On Demand content to M+ and L customers

It hasn't just been this week, the listings have been mental for about a month. I have also noticed that the EPG is often wrong. It is so annoying.

BenMcr 05-02-2012 17:23
Re: TV Choice listings- a total mess!
 
So could you be a bit more specific as to where the issues are occuring. I can't just say 'it's mental' ;)

BenMcr 06-02-2012 16:04
Re: TV Choice listings- a total mess!
 
Where you btw?

WaxMan 07-02-2012 15:38
Re: TV Choice listings- a total mess!
 
Can some one clear up a question, when viewing the TV choice on demand menu it shows M, L and XL do I have to know what package things are available in and look in that package for them?

andy_m 07-02-2012 15:46
Re: TV Choice listings- a total mess!
 
Quote:
Originally Posted by WaxMan (Post 35377542)
Can some one clear up a question, when viewing the TV choice on demand menu it shows M, L and XL do I have to know what package things are available in and look in that package for them?
No, go into the package you have and everything you're entitled to watch will be there for you.

WaxMan 07-02-2012 15:55
Re: TV Choice listings- a total mess!
 
Quote:
Originally Posted by andy_m (Post 35377550)
No, go into the package you have and everything you're entitled to watch will be there for you.
Great thanks pretty stupid showing me every thing for the lower packages then, can understand showing more expensive stuff or stuff I don't yet have as some one mentioned previously, but multiples of the same thing that have been superseded the logic fails.

Lazy coding and design IMHO.

Digital Fanatic 07-02-2012 15:58
Re: TV Choice listings- a total mess!
 
Quote:
Originally Posted by WaxMan (Post 35377559)
Great thanks pretty stupid showing me every thing for the lower packages then, can understand showing more expensive stuff or stuff I don't yet have as some one mentioned previously, but multiples of the same thing that have been superseded the logic fails.

Lazy coding and design IMHO.
No, it's a limitation of the current software, not VM being lazy. You should know what package you are on.

BenMcr 08-02-2012 12:40
Re: TV Choice listings- a total mess!
 
This has now been raised as a fault:

http://community.virginmedia.com/t5/...1024807#M44727

Quote:
This has now been confirmed as an outage which will be affecting various parts of the UK, fault reference number F001883196.
We hope to have this fixed by February 10th.

WaxMan 08-02-2012 12:52
Re: TV Choice listings- a total mess!
 
Quote:
Originally Posted by Digital Fanatic (Post 35377563)
No, it's a limitation of the current software, not VM being lazy. You should know what package you are on.
Sorry I was laying this at the feet of VM, Believe me I am very understanding of the situation VM are in with the reliance on a 3rd party's implementation and not fitting with their use. However having a menu system for a device that that will deal with multiple differing packages and not allowing for superscedance / inheritance is either very bad system design or lazy (corner cutting) coding.

But then this is tivo's first attempt at using their system as a tailored product, and that completely changes the design rules.

Sugar Kane 10-02-2012 18:35
Re: TV Choice listings- a total mess!
 
Quote:
Originally Posted by BenMcr (Post 35376899)
Where you btw?
I am near Portsmouth. I have noticed the listings being wrong on one channel in particular. I am embarrassed to say it is E!. :doh: I have timed in two programmes using the EPG for the last three weeks and 3 out of 4 times the wrong show has been recorded. The Soup and Fashion Police. Mock me all you like, they are funny!

Henkesghost 11-02-2012 18:43
Re: TV Choice listings- a total mess!
 
On demand knackered in Glasgow, my daughter wants to watch One Direction videos and is ragin! Code Ref 1068 :(

muppetman11 11-02-2012 18:56
Re: TV Choice listings- a total mess!
 
Quote:
Originally Posted by Henkesghost (Post 35380115)
On demand knackered in Glasgow, my daughter wants to watch One Direction videos and is ragin! Code Ref 1068 :(
I would have put this :D instead of :( , One Direction :shocked:

Digital Fanatic 11-02-2012 20:28
Re: TV Choice listings- a total mess!
 
Quote:
Originally Posted by Henkesghost (Post 35380115)
On demand knackered in Glasgow, my daughter wants to watch One Direction videos and is ragin! Code Ref 1068 :(
Yes, it's a outage. Should be fixed now?

Henkesghost 11-02-2012 23:21
Re: TV Choice listings- a total mess!
 
Quote:
Originally Posted by muppetman11 (Post 35380119)
I would have put this :D instead of :( , One Direction :shocked:
Just be glad and relieved that I like you MM if I showed this to my daughter she'd come at you like a breeze block of pain:D

Thanks Digital fanatic

Hugh 12-02-2012 01:18
Re: TV Choice listings- a total mess!
 
Quote:
Originally Posted by Henkesghost (Post 35380115)
On demand knackered in Glasgow, my daughter wants to watch One Direction videos and is ragin! Code Ref 1068 :(
:group::group:


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