when i get the 100 meg will i still have the same modem ?
 

its not suppose to happen just yet but when they change my speed to 100 meg [im on 50 meg at the moment ] will i still keep the same modem ?? .

Thanx

Re: when i get the 100 meg will i still have the same modem ?
 

Dunno. What modem you got now? If it's not the Super Hub, they'll send you one or the engineer will bring it. Eventually you'll have to use the SH they send you because they'll block the VMNG300s. A little way off yet but not too long.

Re: when i get the 100 meg will i still have the same modem ?
 

you will keep the super hub

Re: when i get the 100 meg will i still have the same modem ?
 

[Citation needed]

Re: when i get the 100 meg will i still have the same modem ?
 

i havent got the super hub at the moment , i hope when i get this its not as bad as people say , about them loosing connection and not getting anywhere near the speeds they should be getting , because at the moment i am very happy with my connection and speeds .....

Re: when i get the 100 meg will i still have the same modem ?
 

i was too, you can keep your VMNG300 if you ask and unless someone knows for defo, I can't see them sending an engineer round to everyone's house who is being upgraded so hopefully they'll just send you a shub through the post which you can ignore and they'll wang the new config file down to your modem.

Re: when i get the 100 meg will i still have the same modem ?
 

i think there pushing the superhub for the upgrades and will force it by removing the mac of the vmng300 and adding the superhub meaning oyu have to regsiter it

Re: when i get the 100 meg will i still have the same modem ?
 

bummer. Well hopefully there will be a silver lining to it all. If they are going to double or triple the current number of customers using shubs hopefully they'll see a massive increase in the number of issues and complaints and finally get rid of it.

Re: when i get the 100 meg will i still have the same modem ?
 

doubt it, but they might finally get teh hint it is crap and look to bring forward the 32 downstreaming bonding mdoem that been used in trials in america and i think in the 1.5gbit trial

Re: when i get the 100 meg will i still have the same modem ?
 

Very unlikely. That would amount to forcefully disconnecting your service.

Re: when i get the 100 meg will i still have the same modem ?
 

No that will not happen otherwise the would be no older modems on the network and the are still many of those, no idea why you would think that for one moment.

---------- Post added at 21:10 ---------- Previous post was at 21:09 ----------

Exactly never going to happen.

Re: when i get the 100 meg will i still have the same modem ?
 

until you phone up and they then get oyu to activate the uperhub, as if they do it they will most likely send it by recorded delivery

Re: when i get the 100 meg will i still have the same modem ?
 

Knowing how good India are, half the calls would end up with them sending out an engineer instead of an over the phone activation.

Re: when i get the 100 meg will i still have the same modem ?
 

I don't understand why they cant send everyone a new shub and get the cisco hardware to learn the new mac address and run some sort of script to add it to the customers account info. It would save an awful lot of faffing about and man hours.

Re: when i get the 100 meg will i still have the same modem ?
 

That would amount to forcefully disconnecting my service if a customer isn't in to receive an unexpected shipment, or don't use their phone line?

Even less likely.

Re: when i get the 100 meg will i still have the same modem ?
 

All deliveries are sent via HDNL/YODEL and and not by recorded delivery, usually the new MAC is on your account but until you connect it and activate it is as dead as a Dodo.

Re: when i get the 100 meg will i still have the same modem ?
 

im aware how it is doe peter, hence how i know how they might force a update, and using hdnl/yodel they can require a signature before it is recieved so making it possible to know hte perosn has got it but wether ther do it or not we will need ot wazit and see

Re: when i get the 100 meg will i still have the same modem ?
 

The were a few occasions early on when some 30Mb upgrades were activated before delivery kicking the original modem off the provisioning but that was amended quite quickly due to many complaints.

At this time though no Hub/Superhub has been forced onto the network even when listed on the account as a straight replacement as we do see them on accounts and they are still in the box when the customer calls in with a fault, usually the Hub/Superhub had been sent out for a similar issue but they never got round to fitting it as the issue had cleared.

Re: when i get the 100 meg will i still have the same modem ?
 

From what I have seen in these forums the main problem with the superhub is that it is a rather shoddy router/switch.

If you just use it in modem mode then I don't think there are any complaints.

Re: when i get the 100 meg will i still have the same modem ?
 

I think the super hub is good but I get wifi problems some times where it just suddenly stops working for no reason until I reset the hub.. can be annoying but hopefully in updates we will see the bugs ironed out by the time the upgrades take place.

1-2 months.. Cant wait!

Re: when i get the 100 meg will i still have the same modem ?
 

I will be getting a superhub very shortly but I'm very happy with my current wireless router so I will simply set superhub to modem only.

Re: when i get the 100 meg will i still have the same modem ?
 

I've had the Super Hub two weeks now, after upgrading to 100Mb/s, first thing I did was put it in Modem Mode and plug in my D-Link 655 router.

I run three websites in the background 24/7 as well as normal use of the computer, so far the Super Hub has been excellent, it runs cool (in Modem Mode), speed test displays just over 100 Mb/s about 95% of the time and, most importantly for me, there has not been a single drop out.

So although I was apprehensive about the modem change initially I am now happy I made the move.
If there is one niggle it has to do with the design of the Super Hub, instead of the cables coming out the back like most modems the cables on the Super Hub come out the side limiting where I can place it.

Re: when i get the 100 meg will i still have the same modem ?
 

so how do i check what speed im on ?

i know theres a speed test but isnt there somewhere in the modem setting i can check as well ?

and am i wright in thinking i wont get the 100 meg till i get the super hub ? .

Re: when i get the 100 meg will i still have the same modem ?
 

Depends on your existing modem. What is it at the moment? If's it's a VNMG300, you can go to 100 without changing it. If it's any other modem, then you will need a SuperHub.

Re: when i get the 100 meg will i still have the same modem ?
 

As we are talking abour being upgraded to 100mbit I am assuming you are currently on 50mbit with the vmng300. Go to http://192.168.100.1 and click on Operation Config and it should look something like this

Primary Downstream Service Flow
SFID : 900
Max Traffic Rate : 110000000 bps
Max Traffic Burst : 10000 bytes
Min Traffic Rate : 0 bps
Primary Upstream Service Flow
SFID : 899
Max Traffic Rate : 10250000 bps
Max Traffic Burst : 16320 bytes
Min Traffic Rate : 0 bps
Max Concatenated Burst : 16320 bytes
Scheduling Type : Best Effort



apart from yours will be about half that for the 50mbit config

Re: when i get the 100 meg will i still have the same modem ?
 

thanx for your reply General Maximus

yes i have the same numbers as you showed in you reply .


i have orderd a super hub , will be with me in 2 weeks , i couldnt believe that they said they can get it to me sooner and install it for £30 , surely it cant be to hard so i replied no .

Re: when i get the 100 meg will i still have the same modem ?
 

this is very important to read very carefully:

You never needed a superhub to start off with but they are trying to force them on everyone for some reason. Your current modem can handle your ew speed absolutely fine and it is capable of going a lot faster. I have got the same modem as you along with many other users and if I didnt think it was working properly then I wouldnt use it. I love it that much that I had to write a letter of complaint to the CEOs office before xmas to get it back because an engineer came round when I was out and swapped it over for a shub without my permission (long story).

Anyways, we have already established you have already been upgraded because you have got the new config. VM sending you the shub is a waste of time and you definitely do not need it in anyway shape or form to make your connection work. If you are happy with how things are and the router you are using at the moment then great. When the shub arrives it can stay in it's box and gather dust because you dont need it.

The only minor snag you might have is that your current router (which you havent mentioned) might not have gigabit ports in it depending how old it is and you might not get your full 100mbits. Your modem is fine but the router might slow your connection down a tad. If this is the case I would suggest you invest in a new proper router (£30-£40 ish) instead of using the shub.

Re: when i get the 100 meg will i still have the same modem ?
 

Hi

yer sorry i didnt mention a router because i havent got one , thats why i have orderd the superhub so i can go wireless ..

Re: when i get the 100 meg will i still have the same modem ?
 

noooooooooooooooooooooooooooooooooooooo

---------- Post added at 19:42 ---------- Previous post was at 19:40 ----------

I beg you to buy this

http://www.amazon.co.uk/Linksys-E200...2377641&sr=8-1

Re: when i get the 100 meg will i still have the same modem ?
 

ok what i will do is wait for the super hub to come , try it and if i have problems then i will definitely get the one you mentioned its saved in my favourites, i hope its easy to set up lol as im not that technically minded.

again thanx for your advice

i must admit i have heard some people having problems with the superhub , but also some say its fine , still i have nothing to lose as its free .

Re: when i get the 100 meg will i still have the same modem ?
 

"some" is an under statement. If you activate your shub I doubt they'll be willing to re-register your vmng300 again. The best you can hope for is putting it in modem mode and attaching a router to it. Feel free to come back for advice once you have got it up and running. The shub has many flaws and most people attribute their connection issues to their VM connections being faulty when in fact it is fine, and it is the shub causing the problem.

Re: when i get the 100 meg will i still have the same modem ?
 

ok thanyou :)

Re: when i get the 100 meg will i still have the same modem ?
 

Mon General has provided wise words.