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Problems with new D-Link DIR-645
Hey all
I purchased a DIR-645 in December 2011 and have had a couple of big problems with it: 1) The Wi-fi coverage is terrible, the signal drops completely in the downstairs of our house (the router is installed upstairs) and we live in a 3 bedroom house. Our old D-link router covered the whole house with no drop offs. Is this poor performance to be expected? 2) We have connected a USB printer to the router, which is normally turned off. When turned on in order to use it we have to unplug it from the router and plug it back in or Shareport plus and the router can not see the router. Surely your device does not need to be on permanently for the router to be able to use it? Is this normal? Ive tried to register here: http://forums.dlink.com/ But it will not let me :td: Thank you |
Re: Problems with new D-Link DIR-645
thats a strange looking "router" 'shivers' reviews seem positive via google, you may have a dodgy unit...
have you contacted D-Link support? get it replaced or try get an upgrade, the thing looks weird, obviously not stating you want it upgraded because it looks weird. tell them your troubles. not sure why you can't register, I've just done it and got the confirmation email. password should be 8 charaters long, confirm the spam question, are you human or robot etc. tick the two boxes, age requirement and terms and cons... |
Re: Problems with new D-Link DIR-645
What was the old D-Link router?
What channel number was it using? Did you use the same channel number on the new router? On the new router was Auto Enable Channel Scan on? How many walls are there between the router and device, before you lose coverage? Are there any other devices nearby (including neighbours) that could interfere? The issue with the USB device It is easier if it is always on, however this is not always possible As it is being switched on after the router is already on, it will NOT be recognised, with no device connected the port becomes disabled See page 7 "The router is designed for use with the Ethernet port on your broadband modem. If you were using the USB connection before using the router, you must turn off your modem and disconnect the USB cable. Connect an Ethernet cable to the WAN/Internet port on the router, and then turn the modem back on" However, if the USB device connects via wireless or port (LAN) it will be recognised Check to see if this device can be connected via LAN Sadly my previous printer did not work with a USB - wireless convertor, so I simply replaced it with one capable of WiFi However this router can be used to view media files, through the USB port Therefore follow the instructions on page 84, which should keep the USB port active |
Re: Problems with new D-Link DIR-645
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Re: Problems with new D-Link DIR-645
download inSSider on a wireless capable laptop, run the program and let it search for networks within reach. look at the channel numbers each uses, they will range from 1-13.. then your one router to use a channel that isn't in use.
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Re: Problems with new D-Link DIR-645
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Ive moved it to channel 8 as that was clear, getting 72 RSSI now. D-link have been useless, and have not responded to emails or calls. Im looking at maybe buying this to improve my coverage: http://www.maplin.co.uk/linksys-e420...-router-511796 |
Re: Problems with new D-Link DIR-645
hold on a second mate. where did you buy the router from? can you not take it back with you literally just getting it? if no then still pursue D-Link, you have the manufacturers warranty and law on the your side of the device not functioning.
with regards to a new router. Linksys is the daddy but consider TP-Link too, their upcoming router is a beast. thing is it isn't released yet but should be this year. TP Links 2 new models/range.. TL-WR2543ND - dual band but can only operate 1 band at a time - on the market TL-WR2843ND - dual bands able to simultaneously function together - coming sometime this year ---------- Post added at 20:08 ---------- Previous post was at 20:02 ---------- D Link support > http://www.dlink.co.uk/cs/Satellite?...GB%2FDLWrapper from what I've read its a long process, stick in their and get it replaced. if they long it out to your dissatisfaction then get a goodwill upgrade out of them for toying you about. you'll get some form of RMA, pre paid label to put ontop of your wrapped up faulty unit to send via Royal Mail or some other carrier. note your RMA number etc. so you can track it via ..... http://rma.dlink.com/ |
Re: Problems with new D-Link DIR-645
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When will that new router be on the market? Is the other Linksys not very good? Im really gutted, this D-link was meant to be cutting edge and had got great reviews :td: |
Re: Problems with new D-Link DIR-645
Linksys is good, the daddy but theres loads of alternatives. Im personally pointing people in the direction of TPlink but the next man will say something else.
that unit you've got has got good reviews, i was actually surprised. Scan are fobbing you off. you need to tell these companies not politely stating your issues or you'll be left with nothing but a receipt reminding you that you've wasted money. btw maplin love getting a couple more pennys out of you like pc world etc. that linksys on amazon is 130£ http://www.amazon.co.uk/Cisco-Linksy...6572098&sr=8-1 |
Re: Problems with new D-Link DIR-645
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Do you rate the business grade Linksys routers? ---------- Post added at 20:30 ---------- Previous post was at 20:26 ---------- This seems to be ticking alot of boxes, again, never heard of them but seems good: http://www.broadbandbuyer.co.uk/Shop...roductID=10386 |
Re: Problems with new D-Link DIR-645
if you go for a TP-Link router then get the TL-WR2843ND or don't bother.. you'll have to wait though until its released.
That Linksys E4200.. just looked at the Linksys site and theres a V2 version out that support 2.4 GHz-450 / 5 GHz-450 > http://homestore.cisco.com/en-us/Rou...VVviewprod.htm its in the US only though, can't see it on the UK/EU site only the standard E4200.. thats a draw back considering your willing to buy a high end router. ---------- Post added at 20:41 ---------- Previous post was at 20:35 ---------- Quote:
http://www.testfreaks.com/routers-switches/ |
Re: Problems with new D-Link DIR-645
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Thank you! Ive narrowed it down to: Draytek Vigor 2110n OR ASUS RT-N56U OR Linksys E4200 Just working out which is best! Tricky! |
Re: Problems with new D-Link DIR-645
Draytek Vigor 2110n > no 5 GHz ?
ASUS RT-N56U > decent Linksys E4200 > with v2 released in the US.. and the TP Link... I don't know man, if you need one asap then ASUS looks decent. you could possibly get a cheap Linksys E4200 v1 .. with the v2, it got more support (future proof) and although firmware could possibly aid v1, not sure whwther you'll get it now v2 is being pushed. plus v2 seems to have had a decent make over under the bonnet/hood sotospeak. wait for more opinions mate and make sure you get your d link sorted. |
Re: Problems with new D-Link DIR-645
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What model is it? Have you compared both? Reset the old one to the same channel as the new one If so, perform an analysis take the wireless device to the limit of the range on the new router Now swap over to the old router and compare I do agree though about support from D-LINK I have a DWL-5100 and they advised me to simply return it to the retailer for exchange The replacement was much better, I suspected the aerial contact was at fault as my DWL-2100AP range was excellent in comparison However the retailer is the point of contact and the product would be deemed as "unfit for purpose" if the above test confirms the range is lower on the new router |
Re: Problems with new D-Link DIR-645
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Re: Problems with new D-Link DIR-645
I have just bought one of these to replace a DIR-615. The signal strength is very poor unless you are within 10 feet on the same floor. My 615 gives a full signal in most rooms but I wanted a better signal in my kitchen which is the furthest point from the router. I have tried different channels and it still gives a weaker signal than the 615. Considering these are sold as giving a strong signal in all rooms I think this is very poor.
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Re: Problems with new D-Link DIR-645
how much did you pay for it? nonetheless return it and buy a better future proof router. My advice... an Asus RT-N66U, TP-Link TL-WDR4300 or Linksys E4200.
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Re: Problems with new D-Link DIR-645
I bought it new on ebay for 35 quid and they are arguing that if it gives a signal it is working even though it's selling point is a strong signal in every room regardless of walls floors or other factors which may affect signals. Funny how in the small print on the box it has a disclaimer saying these things may affect it. I think this is misleading advertising at best by D-link. A bold claim on the box for something as poor as this (if this is not faulty).
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Re: Problems with new D-Link DIR-645
screw the box. when did you buy it? you have a right for a refund :confused: what does the sellers refund policy state?
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Re: Problems with new D-Link DIR-645
It was a private seller. They say they bought it and got their old one working and so did not use it. I think they realised it was rubbish and got rid. I also noticed it was showing 148 and not 300 on inSSIDer and as it is a 300 router seemed odd. My 615 is showing 300 with a full signal. I was just getting low rates streaming youtube and wanted to stream HD. This is supposed to be all singing all dancing but seems not to be the case.
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Re: Problems with new D-Link DIR-645
so there was no return policy stated? check the listing again. did you pay via paypal?
you have changed rate to 300 via D-Links settings web interface ? |
Re: Problems with new D-Link DIR-645
The only option is best available or something along those lines. It was an auto setting. I paid via paypal. They have said they will take it back and if after they have tested it if works they will deduct 20% as it is no longer new. It came without a lan cable which is listed on the package contents and so in my eyes this is not complete. I have read the pdf instructions and it states it should be centrally located in open space with the devices in direct line of sight above, below or to the side with doors open and no glass. brick or wireless telephones around. Just have a read on one of their adverts and see what it says it will do. They might as well say hard wire everything. Who has a router in the middle of a room in the middle of their house?
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Re: Problems with new D-Link DIR-645
qas.
you need to argue for a full refund. if there was no policy then dont give 20%. when theres an agreement for a refund send the item back first class recorded even if the seller pays for a return for say 2nd class just add a pound or two extra for proof its got back to the seller. have you contacted paypal? |
Re: Problems with new D-Link DIR-645
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Re: Problems with new D-Link DIR-645
I have tried it in the centre of the house with better results. I get four bars upstairs and four or five down with it in my hall. Unfortunately I have no cabling to the hall ( I used a huge cat 5 cable ) and so am back to square one. Unless I want to run three extremely long cat 5 cables to the hall to run the internet and two lan then it can not be put there. This is not explained on any of the advertising. I would imagine any router doing the same job placed in this position as there is virtually no distance to travel. It does not send signals downwards as well as it does upwards. Something to think about if you were looking at one of these.
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Re: Problems with new D-Link DIR-645
useless junk. has the seller said anything? paypal?
---------- Post added at 20:58 ---------- Previous post was at 20:51 ---------- by the way the Asus RT-N56U is pretty decent too and a cheaper than the RT-N66U. simultaneous band functioning and gigabit as well :tu: |
Re: Problems with new D-Link DIR-645
The reviews say it's pretty good actually, thanks to its six (or was it 8) antenna beamforming array. Tried turning it upside down? :P
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