working at virgin media? anyone as a Project coordinator?
 

hi there;

i'm going to start my job in couple of weeks time in VM as a project coordinator, actually it was suppose to start two weeks ago, but they keep changing the starting dates and i didnt get the package offer, i got this job thru a recruitment agency. passed de interviews, submitted ma docs.i asked agency and they said VM will decide de package for me based on xperince and education.. and agency will forward it to me.
soo just wana know, does anybody have such experince? or hd work in past through any agency at vm? and did de realy do such things ? or im just a special case, xmas isnt tht far soo i'm worrying now, i dnt hv another option:( ...soo does any body knows how much de pay for such role ? or package details ? etc .
cheers.

Re: working at virgin media? anyone as a Project coordinator?
 

Hope your co-ordinating is better than your spelling!

Re: working at virgin media? anyone as a Project coordinator?
 

Text speak.. not really needed though on forums as there's an extremely high character limit and you don't pay per message.

I too though was wondering if the OP will use the same sort of text speak in reports or work based communications??

Re: working at virgin media? anyone as a Project coordinator?
 

was not the answer of my question. anyway, if you don't know the answer then its better to keep quite, by the way, for a technical person point of view these words are just a piece of 'USER MANUAL' or helpping guide for the people like you. who got zero level of common sense which isn't common or eat sleep drink people.....who got nothing to do in life and become a losers but keep criticising others...i appretiate your critics though (Y):cool:

Re: working at virgin media? anyone as a Project coordinator?
 

You will go far :rolleyes:

Re: working at virgin media? anyone as a Project coordinator?
 

Based on my experience, SOME VM employees appear to believe that this sort of attitude is acceptable and the norm.

Re: working at virgin media? anyone as a Project coordinator?
 

And so do SOME POSTERS who are not VM employees.

---------- Post added at 08:44 ---------- Previous post was at 08:37 ----------

You do realise that co-ordinating Projects is about communicating, planning, liaison and reporting?

To do that, you should be able to gather information, take feedback, and collate it into an easily understandable format - txtspk is not that medium.

btw, as a technical person of over 30 years experience, who has a team of over 130 techies (networks, servers, desktops, coders, etc), I can definitely say none of them use txtspk in work emails and reports.

Re: working at virgin media? anyone as a Project coordinator?
 

This is clearly a wind up guys, surely. It's someone's feeble attempt to try and bad mouth VM by making consumer's think that they employ nice chaps like uzi ;).

Re: working at virgin media? anyone as a Project coordinator?
 

you'll get on with people up top at vm, their very nice people. that said professionalism is required. you come across as half hearted which isn't something vm look for, heck anyone at the moment so take criticism on board.. it will aid you not destroy you. consider yourself lucky to have the job, highly skilled staff members at BAE are being kicked out of their jobs to name just one case in this mess were in.

Re: working at virgin media? anyone as a Project coordinator?
 

Depends on what area of the business your working in, coordinators can vary from £13k to £25k on average depending on experience and type of work. A Project Coordinator is quite a varied role and can either be administrative or Technical, my role for example is totally different to a project coordinator for VM Business.

Do you have any details about the job posted with the agency?

Re: working at virgin media? anyone as a Project coordinator?
 

That's not txtspk, it's modern comprehensive spelling. The end result of the socialist dream.

Re: working at virgin media? anyone as a Project coordinator?
 

But posters only represent themselves, not their employer. In any case, if any posters are breaking forum rules, it is for the moderation team to do something about it, not complain on here. If they aren't breaking forum rules you make a moot point.

---------- Post added at 19:05 ---------- Previous post was at 19:00 ----------

How true! As an employer I am amazed at how many young kids apply for employment with A* grades that cannot spell even the most basic of words like "grate" instead of "great".

I blame a mixture of text speak, spell check and the ridiculous "London English" that many of them like to talk to sound "gangsta" or "street" :mad:

Re: working at virgin media? anyone as a Project coordinator?
 

Richard, no one said posters were breaking any Forum rules - but nice attempt at a straw man, anyway....;)

btw, my statement wasn't a complaint, it was a comparison......

Re: working at virgin media? anyone as a Project coordinator?
 

I still don't understand the point of your comparison :confused:

Most posters on forums represent nobody but themselves, posters who declare that they work for a particular employer have an additional responsibility to ensure that they do not bring their employer into disrepute.

In essence, most posters are answerable to nobody (as long as they abide by the law and t&c's of the site owner). A poster who chooses to declare who his/her employer is leaves themselves open to disciplinary action if they aren't careful about what views they air and/or how they express themselves.

I have noticed that some people who work for VM make a statement that their posts are made as an individual and may not be representative of VM. Whilst this, in fact, may be true, this statement would provide little defence during disciplinary proceedings or at an employment tribunal (ET).

I know this because an ex bar manager of ours hit a woman in another persons bar whilst off duty. She was immediately dismissed as we do not employ people who indulge in such behaviour. We were also very keen to avoid any bad publicity for the business.

The ET dismissed her claim for unfair dismissal on the grounds that, even though she was off duty in a different bar, she was well known as one of our managers and that her conduct reflected on our company. It was also noted that she had broken her "duty of trust" towards her employer.

The OP has, in my view, by the very nature of their post, including the tone and content, tarnished the image of VM. VM management do monitor internet forums, so I would suggest that s/he thinks again before posting such comments in that fashion again.

RC

Re: working at virgin media? anyone as a Project coordinator?
 

Which is the reason all Virginmedia staff have a disclaimer in their signature as per below and mine is the exact wording they specify which covers whatever we post as long as it is not something business sensitive.

You should also be aware that the forum team also post on here as themselves but if in bold it is as part of the moderating team.

We all post within the boundaries of the forum and if we did not then we would be brought back into line.

In fact I have no idea who you are actually aiming your comment at in this thread anyway so would you care to enlighten us to the post or wording you found offensive.

Read my signature below.

Re: working at virgin media? anyone as a Project coordinator?
 

Hi,

I am referring to post number 1 and his/her subsequent postings. If a VM employee had posted a message to me like that, I would soon be in touch with senior management.

I still believe that the disclaimer would be no defence in disciplinary proceedings or an Employment Tribunal if management decided that you had posted something inappropriate. I have been reassured that such disclaimers are not a passport for staff to be rude or disrespectful to customers, nor for the company to be painted in a bad light.

For example, your disclaimer states "The postings on this site are my own and don't necessarily represent Virgin Media's positions, strategies or opinions." What if you decided that "your opinion" was that VM is a bad company to work for, that you hated working for them and posted to say so. Do you really think that management would dismiss this as merely "your opinion" and take no action ;-)

Fortunately, common sense and courtesy prevail in the vast majority of cases and it is seldom that postings from VM employees are an issue :)

Re: working at virgin media? anyone as a Project coordinator?
 

Post 1 is the OP :confused:

Re: working at virgin media? anyone as a Project coordinator?
 

Yes, the appalling way that it is written and the subsequent arrogant, immature and rude remarks do not do anything to promote VM as a credible company who employ personnel of a high calibre.

Re: working at virgin media? anyone as a Project coordinator?
 

i hope your not referring to my post.

Re: working at virgin media? anyone as a Project coordinator?
 

I'm not.

Re: working at virgin media? anyone as a Project coordinator?
 

Once again - oh, the irony....;)

Re: working at virgin media? anyone as a Project coordinator?
 

In what way is my statement ironic? I don't understand, please don't post in riddles :-)

Re: working at virgin media? anyone as a Project coordinator?
 

The problem with putting notices in your signature (and I realised I do it as well) is that members can opt not to have signatures displayed.

That, and people frequently ignore them even if they are displayed.

Re: working at virgin media? anyone as a Project coordinator?
 

I never realised that signatures could be hidden! Not that it matters, as I just have them displayed anyway :)

Re: working at virgin media? anyone as a Project coordinator?
 

I can only think of 2 issues that could potentially cause problems for a VM staff poster on here.... if member of VM staff was to post something of a business sensitive nature or was posting off brand or negative remarks about the business.

We have a code of practice to work to and VM ask us to put the disclaimer in our sigs. They have verified with VM lawyers and they say it is enough to show we are not posting in an official capacity.

The reason we declare we are staff is to stop anyone thinking we are working under cover as staff.

Re: working at virgin media? anyone as a Project coordinator?
 

I don't see why anybody should have to say where they work- I don't!

If people think you are working undercover, so be it!

Still, I can see where verification that someone does actually work for VM is useful when advice is being given.

The problem with that is that VM staff can be compared with staff in the real world, who, for example, may be wearing a VM uniform.

An example of this was when a fortnight ago a "Street Marshall" was in one of our clubs in his uniform after finishing work.

He was drunk and dancing, but not causing any trouble. Before long one of his bosses turned up and was overheard to tell him to "go home, look in the mirror and have a word with himself". Thankfully an informal word in his ear was all that was deemed neccessary (and, in my experience, is what resolves most workplace problems).

Imagine a similar scenario had a VM installer had been in the club whilst still in uniform and (for the purposes of comparison) had a "my views are my own" disclaimer on the back of his jacket.

He may be off duty and acting in a personal capacity, but, like it or not, anything that he does indirectly represents VM

If he had begun to annoy people, they would have associated him with VM and i'm sure management would have something to say on the matter.

It's for the same reason that company vans encourage other road users to report selfish drivers of company vans (who may not actualy be breaking the law)- they represent the company.

Re: working at virgin media? anyone as a Project coordinator?
 

I understand what you are saying, but...

By declaring that I work for VM, I have been able to help many a customer/poster with problems. If I didn't say who I was, then most posters would say "and who are you?" "how can you raise a ticket?" "how do you know that...?"

It just saves having to explain every time that you are staff and can actually help.

I liked helping customers on here... :erm:

Re: working at virgin media? anyone as a Project coordinator?
 

Richard, it seems that you are trying stop VM employees from disagreeing with you by deploying specious propositions (as above) - you appear to be confusing "daring to disagree with you" with "bringing VM into disrepute", and you try to inflate the impact of posting behaviours by comparing them with being drunk & disorderly whilst in uniform.

It has been explained to you a number of times that VM management have agreed a forum signature / behaviour guidelines for those VM staff who wish to post on this and other forums - just because you disagree with those guidelines, doesn't make them wrong...;)

If any posters, including VM staff, break the forum rules (which include insulting or inappropriate behaviours), they are warned and/or infracted (and in extreme cases, suspended or banned) - this has not been deemed necessary in any of the discussions involving you and VM staff.

Re: working at virgin media? anyone as a Project coordinator?
 

Finding it odd that VM would employ someone in a fairly responsible position through a recruitment agency?

From working in a large corporation myself, that's not usual for anything higher than factory/clerical type positions of a temporary nature.

Re: working at virgin media? anyone as a Project coordinator?
 

From my point of view, VM has politely requested I make it known I work for VM .. in doing so I advertise that I maybe able to offer support to other forum users.

However, as I post in my own time and do not represent VM, I will post how I feel is appropriate.

The forum rules however dictate that I must follow a set of guidelines or the owner of the forum will not allow me to post, these rules I choose to accept when I post here.

---------- Post added at 10:26 ---------- Previous post was at 10:25 ----------

We do employee some high profit, short term contracts.

Re: working at virgin media? anyone as a Project coordinator?
 

None of the above actually applies to anything posted in this thread by a recognised member of staff, as for one our desks are not mobile and we tend to stay indoors due to the nature of our workstations.;)

You do realise the the OP is not a member of staff and nor are they using a signature to say that they are a member of staff.

Re: working at virgin media? anyone as a Project coordinator?
 

Yes, I can see why it would be useful. I'm glad that you like helping customers :)

I have no problem with people of opposing views- we live in a free society- as long as VM employees represent the company and address customers in an appropriate manner whilst expressing them.

The comparison was made to compare a similar situation in my working life. Incidentally, it was not inflated. The person in question was not being disorderly and innapropriate posting behaviour could have far more serious ramifications for VM staff than dancing in a nightclub whilst in uniform.

I did/do not need any explanations re VM forum policy. I am perfectly aware of it as a senior manager at VM is a close friend of mine and we have discussed this subject in the past. Notwithstanding this, I think you will find that staff who upset or annoy customers and/or paint the company in a bad light, without necessarily breaching VM policies, will be dealt with.

Only a fool would risk causing problems for themselves in the workplace for the sake of seeing what they can get away with on a forum.

I have less interest in the forum rules than I have in ensuring that VM staff behave appropriately- a lot of money has been spent keeping this company afloat to keep staff in employment.

What I find most intriguing and "ironic" is why a moderator would wish to try and stir things up on a forum that they work on. I appreciate that your comments were not in bold, but, that further strenghtens my view that it is impossible to disassociate oneself from differing roles in life and could lead to accusations of unprofessionalism.

Feel free to post however you like, but do bear in mind my earlier comments.

Yes, although the OP has stated that they are a VM employee, this has not yet been verified.

The OP could simply have posted complete nonsense, with the intention of discrediting VM for some reason. It is interesting to note that s/he has not returned since.

Re: working at virgin media? anyone as a Project coordinator?
 

The OP said they were starting in a few weeks and had already been delayed by 2 weeks so they may never be an employee, so unless they comeback we will never know.

Re: working at virgin media? anyone as a Project coordinator?
 

Very true, if this person has ended up working for VM, I personally don't think that the attitude and conduct displayed on here makes them suitable.

I shall have a discreet word in someones ear. Why should one rotten apple spoil the whole crop ;)

Re: working at virgin media? anyone as a Project coordinator?
 

No one would even know who that person is anyway.

Re: working at virgin media? anyone as a Project coordinator?
 

For the person whose ear you'll be speaking in to to take action they would need to have from us the IP and VM staff email address they use in order to identify them.

Unless someone is breaking the law and we are subsequently approached with a court order demanding that information, Cable Forum will NOT share any user's information with anybody. Save or bookmark this page if you like, assuming we're still here, this will apply today as it will in 20 years' time.

Re: working at virgin media? anyone as a Project coordinator?
 

Richard, you stated So you are stating that VM would discipline or treat negatively a member of staff who hasn't breached any policies, merely on your say-so?

You also state Two things
a) I don't "work" on this forum - my efforts are purely voluntary, like all the mods.
b) I refer you to my previous posting, where I stated that you now appear to be extending that behaviour by confusing "daring to disagree with you" with "a moderator would wish to try to stir things up".

Disagreeing is not trying to stir things up - funny how when you disgree with people, you don't view it in the same light....;)

Re: working at virgin media? anyone as a Project coordinator?
 

Must admit Russ that did make me wonder when he said "I shall have a discreet word in someones ear. Why should one rotten apple spoil the whole crop" I wonder who he is if he thinks he can influence VM like that ???

Thanks for reaffirming the forums stance :tu:

Re: working at virgin media? anyone as a Project coordinator?
 

In case anyone missed it, let me reiterate Cable Forum policy so there are no misunderstandings.

Unless someone is using Cable Forum to break the law, we will not pass anyone's details on to Virgin Media or any other organisation. The obvious exception to this is if we are approached with a court order demanding we pass over information. To date this has never happened.

Regardless of who anyone knows (or who they think they know), nobody - and I repeat nobody - will obtain any personally identifying information from us about any of our users.

Re: working at virgin media? anyone as a Project coordinator?
 

I've just finished a telephone conversation. I've been told that it may be difficult, but not impossible, to trace the individual in question with the limited information available. I do actually hope that the OP is a troll, rather than someone who may be considered for or actually be working for VM.

IP and email addresses are not the only way to identify people. I am glad that you are aware of your obligations under the Data Protection Act.

I would not expect VM to take any action without any evidence being presented.

You do work on this forum, albeit in a voluntary capacity. In any case, regardless of whether you get paid or not, you should behave professionally.

You are entitled to disagree with me or anybody else, however, I do not believe that talking in riddles and stirring things up is an appropriate way to conduct oneself, moderator or otherwise.

I am still waiting for an explanation to your comment that my criticisms of the OP were "ironic". Please explain.

I also do not want this thread to give the impression that there is a huge problem with VM staff and their conduct on forums. In the vast majority of cases, staff help out customers in their free time and this is to be applauded.

I have only ever known three instances where I considered staff behaviour to be inappropriate. The first two were dealt with almost immediately by a retraction and an apology and the third individual was spoken to by management. This incident was eventually sorted out satisfactorily, but, unfortunately, I believe this damaged his promotion prospects.

Re: working at virgin media? anyone as a Project coordinator?
 

You'd do well to bear in mind we have zero responsibilities under the DPA. Our server is based in Germany and the forum is owned by a Canadian resident.

Despite your claims of bravado, Virgin Media will not be able to identify anyone posting on here unless that individual has made their identity known by other means.

We've had this situation several times in the past and each time it has amounted to nothing.

The admin team will decide what is and is not appropriate use on CF.

I'm sure that made you feel very good about yourself. However no VM employee should be concerned about their employer finding out who they are on CF. However for balance, that is not a licence to be abusive towards other users (we've had to have the odd quiet word in the past but nothing serious).

Re: working at virgin media? anyone as a Project coordinator?
 

I have always accepted a bit of banter from customers towards staff it can be fun :), There was one person who said he would report us but changed his mind, This is the first time someone on here has actually gone ahead and reported a member of staff on here to VM, Thanks for removing that trust wonder how i change my user name and remain anonymous on here, I know the forum admins have said no info will be passed but the last we need is someone phoning VM because he thinks he can get someone sacked or punished and we are then looking over our shoulders in case they work out who we are:mad:

Re: working at virgin media? anyone as a Project coordinator?
 

Actually it is not as a certain other member stated on here a few months back that they had as for some reason they thought it strange that a staff member was posting during the working week obviously not thinking that person may have been on holiday at the time and I was oddly enough.

They know who they are and they made a fool of themselves.

Re: working at virgin media? anyone as a Project coordinator?
 

Nail and head

---------- Post added at 20:24 ---------- Previous post was at 20:22 ----------

:erm::) :D

Re: working at virgin media? anyone as a Project coordinator?
 

not trying to blow my own horn so-to-speak but i think i gave a decent enough reply which the op would of taken on board. if by chance the op was stuck up and didn't; i'm sure the said person meeting VM would of realized the company holds values opposite to those views the ordinary person has. if the OPs attitude persists in said position then VM themselves would raised questions.

RichardCoulter; can I ask whether or not you've been a VM employee before or even been in contact with heads up top at VM at any point prior to this?

Re: working at virgin media? anyone as a Project coordinator?
 

As previously explained, it is not correct to say that VM cannot identify personnel without information from CF. In the overwhelming majority of cases this course of action would not even be considered. I have nothing further to add on this matter.

Hugh IS a member of the admin team and I find it bizarre that he should want to stir things up on a forum that he works on :confused:

Re: the individual who was reported. It wasn't a case of doing it to benefit myself, it was a case of doing the right thing to protect the reputation of the company (and at the same time the jobs of the hardworking and loyal majority).

I agree that a quiet informal word is initially the best way to deal with problems. In the vast majority of cases, no further action is required.

There is currently no evidence to confirm that the OP is, in fact, a member of VM staff.

I do not see how any of this is relevant to yourself as, if you behave appropriately towards VM and it's customers, none of this matters.

Additionally, you have not declared that you work for VM on your sig. This leads me to believe that you are either not a VM employee, or, are failing to comply with the forum policy. Which is correct?

Re: working at virgin media? anyone as a Project coordinator?
 

Try re reading his signature as it is virtually identical to mine.

Re: working at virgin media? anyone as a Project coordinator?
 

Read my signature again

Re: working at virgin media? anyone as a Project coordinator?
 

I have never been an employee of VM. I frequently speak to a member of senior management in a social capacity.

btw, I think that your reply was fine too.

Apologies re the sig, my mistake :)

Re: working at virgin media? anyone as a Project coordinator?
 

Good, because it will get you nowhere.

He does not work on here, he gives up his free time as a moderator (not an admin) however he is on the team and if he decides something is not appropriate then his decision will be abided by.

I'm sure you feel proud of yourself for being so upstanding in your civic duty. I wonder if you go after politicians in the same way.

As in this case too. No further action will take place.

The subject of getting VM staffers in trouble over what they post on CF ends here and now.

Any further discussion on it will see posts deleted and infractions issued.

Re: working at virgin media? anyone as a Project coordinator?
 

I maintain my view that work is work, paid or unpaid. A lot of work is done by volunteers and this does not make the work less valuable or important.

I cannot see any posts that Hugh deemed were not appropriate and have thus far never questioned or appealed against any of his moderator decisions.

Proud is not a word I would use to describe my feelings after being left with no choice but to take appropriate action against an individual. I was, however, happy that the public face of VM had been improved and, hopefully, that the individual concerned had been given a chance to develop their personal growth and development by way of an attitude adjustment.

I agree with your view about politicians and that this subject has run it's course :)

To clarify, I am a supporter of this forum and have offered both donations and sponsorship to help it continue long term.

Re: working at virgin media? anyone as a Project coordinator?
 

Re: working at virgin media? anyone as a Project coordinator?
 

As I recall, this was after your attempts to have certain posts removed failed. ;)

To further clarify - while we are always pleased to hear that people wish to support us, we do not accept donations or sponsorship from any members, and havent for many years. :)

Re: working at virgin media? anyone as a Project coordinator?
 

I see you reported my post, the report has been dismissed.

I refer you to the following clause in our T&C's

I hope this makes things clear for you.