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R30 - Superhub R29 is no more....
You couldn't make it up if you tried....
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Re: R30 - Superhub R29 is no more....
Title changed to reflect that this thread is about R30 (otherwise they'll be another thread before the end of the day)
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Re: R30 - Superhub R29 is no more....
They already have customers testing R30! how many tests do they want to do, R30 will soon be 100! Firmware sucks, cabinets suck, network sucks! The only plus is docsis 3!
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Reboots - Wireless - Modem Mode }supposedly fixed right?
Are there any other fixes such as firewall, reports, services etc. ? |
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I gave the version number thing a little thought - I suspect they have bumped it just to distinguish the (hopefully) fixed R29 from the R29 already out with testers. Apart from the new version number it is more or less what was already announced so maybe it's not so stupid after all.
I do still think they should have issued an interim release though as I've seen nothing to suggest R29 is worse than R26 - quite the contrary in fact and it would have satisfied the folks clamouring for modem mode. |
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I really hope something comes soon... I'd really like to be able to have functioning wireless again. :(
I guess I could configure my old router to work with the superhub, but I get the feeling that's going to be a massive pain in the arse. |
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Lots of people do that successfully. I did until I got a proper modem via the CEO office.
There are step by step guides posted but briefly... On the Hub Connect your router WAN port to one of the superhub ports. Note which IP was assigned to it and reserve it. Put that IP in the DMZ Turn off wireless. On your router Plug all your kit into your router and configure it how you want. What can be a PITA is if your router defaults to the same subnet as the hub - 192.168.0 range. If it does you'll need to change the default IP range on one or other of them. |
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I see no problem, it just shows that they are throughly testing the Firmware and want to get it as close to perfect as possible before releasing it.
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Strange they have dragged their feet so much in making modem mode available when the speed in which they slammed the SSH door shows they can get their ass in gear when they want to.
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Anyone who is interested can sign up for the new beta test h**ps://www.surveymonkey.com/s/WCC68DN
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Not been pushed to my hub yet, latest posts im seeing are saying the 5Ghz connection is now stable but apparently the range is very poor.
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Has R30 destroyed the range or is it the flimsy hardware? I'm receiving low range from a distance on R26 which is sort of acceptable as speed tests show I'm getting just below half my bandwidth. Doesn't 5GHz run better when the two devices are far away from each other?
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The 5ghz being poorer for range has nothing to do with the superhub. Its due to the fact it's a higher frequency, also 5ghz can't penetrate Walls as good as 2.4
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On most devices, yes. In theory however, 5Ghz is allowed to transmit at 10 times higher power than 2.4Ghz (up to 40x outdoors) so it more than makes up for it - on decent equipment, which the Superhub is not.
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Right now there's a lot lower usage of it too so less interference from neighbours.
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I haven't been part of any beta but have put myself down for R30. Do they normally upgrade during the night or day? Anyone reckon R30 test will be rolled out tonight?
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From one of the staff replies i don't think the rollout would be tonight, probably next week. When they updated to r29 it was done during the afternoon.
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Thanks mate. Confirmation of when its going to start will be announced by the end of the week, so tomorrow? Hurry up VM!!
Anything new been mentioned in the private sub forum? |
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Only thing mentioned is that they are hoping it will be sent out next week to beta testers.
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During the first round of testing before I gave up on the Superhub it was always pushed on a Friday afternoons but I'm pretty sure that was because they had status meetings on Friday mornings. Maybe this afternoon?
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Still no update from Mark Wilkin over on the forums - depressing.
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One more customer over on the community posted hes got R30 pushed to his SH today.
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Thing is, the people who have had R30 pushed to them today, are they existing beta testers for R29, or are these folks who only signed up for the new call for beta testers the other day?
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probably those on R29. The call for testers hasn't closed yet... next week it is :mad:
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Are you sure? Still no update from Mark Wilkin, 6pm now, doubt he's going to bother this evening, even though he was online about 15 mins ago...although, there's always tomorrow, if they work weekends.
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Hope so. Their must be a huge list of customers wanting to test already, if they keep it open any longer they might as well just release it.
---------- Post added at 19:24 ---------- Previous post was at 18:01 ---------- Update from Mark Wilkins Quote:
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A meeting? Seriously, anyone would have thought they were planning a military operation. It's firmware.
It's getting even more ridiculous than it already is, more waiting? I've already gotten gandalfs beard from waiting for R29, now even more delays I may as well go and get myself a complete wizards costume to complete the look. |
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Why couldn't VM close the beta call yesterday and release it to all that signed up! Does this now mean we'll see an upgrade and a full upgrade to all SHs next week or will it be another few weeks so beta can overrun :banghead:
They already have customers testing R30! no wait, "we're pre releasing the firmware so people can use their own hardware" erm are they forgetting about the wifi issues? How many people have beta firmware in modem mode and how many are testing the superhub as a whole? |
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You appear to be under the misguided delusion that there is some professional planning involved in the beta testing. That certainly wasn't the case at all in the initial round which I took part in - nobody was asked to test anything specifically and feedback in the testers forum received no acknowledgement at all from anybody from VM. It was a complete and utter shambles imo and lead to the public release of an entirely untested R25 - a minor bug in the version being tested had been fixed but the major ones hadn't.
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What a joke! Has VM got anyone part of firmware building or is it all on demand?
@ jinxed - any updates mate? |
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No m8, latest in the beta forum is the post you referred to form Mark Wilkin.
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Its D-Day... :D
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I signed up for the beta test and it looks like they pushed out R30 about 10-15 minutes ago.
http://img98.imageshack.us/img98/5378/clipboard01ni.png |
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Postman Pat hasn't delivered mine yet :( Are you now in the private sub forum? anything been mentioned?
Not a big deal just a question, why on some does it say EU Docsis 3.0 and blank on others? |
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just been upgraded to R30
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Does the firmware upgrade reboot the SH? Does it matter I'm using the connection, will it interfere with VM upgrading my unit?
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Apparently they are upgrading all the R29 testers and then the new signups..
http://community.virginmedia.com/t5/...11/td-p/677941 The upgrade will cause a reboot. I'm not sure if they'll check if you are using it first or just press ahead with it regardless. |
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Don't have it yet :(
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Me neither . Do we have to reboot the SuperHub ourselves, or does it reboot automatically when the firmware updates ?
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It will reboot itself when VM push it to your Superhub. If you are a new signup they may not have got around to you yet (see the announcement).
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Anyone got it yet who was part of the new call for testers?
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Nope :(
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Quote from Mark the forum manager about an hour ago.
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It has just been pushed to my Superhub. I wasn't participating in previous beta testing so have gone from R26 to R30.
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ive also just recieved R30 :)
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same here, V5.5.2R30 :dunce:
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Yep me toooo :)
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R30 got loaded up > SH reboots > I cleared down my log > rebooted and...
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I put it into modem mode, but im noticing it's just not working properly... How do you get it back into Router Mode
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i cant goto 192.168.0.1
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I intend to try this in normal router mode first to see if it works with all the systems i connect to and use |
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Tue Aug 30 00:06:49 2011 Critical (3) DHCP FAILED - Requested Info not supported.;CM-MAC ---------- Post added at 20:42 ---------- Previous post was at 20:41 ---------- Quote:
---------- Post added at 20:43 ---------- Previous post was at 20:42 ---------- Quote:
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Well just uploaded 1 gig to my ftp and thats works fine. Then tried streaming from hulu via the vpn and it works with no issue's unlike the other day. All of this is via a 5ghz wireless n connection to test the wireless which is showing a steady 280 meg.
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Right a bit of testing for a few hours...
Before R30 I had R26 running in wireless 5GHz 300 mode not many issues. I had the odd drop out but it was much better than 2.4GHz. Anyway none of my settings have changed on the SH. I've noticed the wireless on 5GHz up its game a little, its reacting a little quicker plus no drops. |
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https://www.cableforum.co.uk/images/local/2011/08/4.png |
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Thanks for the various comments everybody. Keep up the good work.
Glad to see R30 is looking good so far. :) |
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Hi,
I have received R30. In cable mode I get nothing from my router. It doesn't pick up the wan ip of the superhub. Do I have to clone the MAC address? Or use the MAC of the router? Or the MAC address of my NIC on the the pc. Previously I think I was using the NIC address. I can't see why it should fail since I have been using the same router with the old 20MB cable modem. Any suggestions? Thanks |
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Has anyone been invited into the private beta forum?
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hi all noticing a great improvement with ping and jitter
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I was more bothered about using my own router and the cable modem only facility as i use a DIR-655 router and didn't want rid of.
I was running R26 with my own router and that worked fine. Now i've had the R30 update i'm running it as cable modem only it seems to be a bit quicker all round. Suffice to say R30 Cable Modem only works a treat. Not tried wireless yet. Not sure if i will because i now have what i want and i still think the SH wireless has a way to go yet before it will work as far or be as reliable as my D-Link that never drops a connection. I look forward to reading all the feedback on the wirelss stuff. I may yet change my mind. |
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http://community.virginmedia.com/t5/...e-to-user-id/3 dont know if that works for everyone. |
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Erm :confused: just received this PM from Mark_Wilkin
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I think it's safe to assume that the firmware team won't be celebrating any eventual future success they may have in a brewery.
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Just got a reply from Mark letting me into the beta forum and that the list had an error (I'm now an error :() anywho good reviews in the sub forum.. so far so good. I can only vouch for 5GHz, not gone back to 2.4 or enabled modem mode, everything well here too :D
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no PM for me and my software is V5.5.2R30. I take it this is the new software in my modem?
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yeah. post on the community forum > here < they should send you a link via PM.
Anyone care to guess a full release date :scratch: |
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anyone using 5GHz on here? Its been great since upgrade up until today, I've noticed its dropped its range.
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Now on TP Link 1043 router. I now ger 30/3 service all over house. Something that S/H was unable to do.
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I hope this new firmware when it's finally released to the rest of us stops the 1-5 second drop out I keep getting, it's a real pain when trying to Skype or stream music!
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The current public release is so poor that they really should roll out R30 everywhere because it's plainly better than the wretched device currently is. Of course that breaks normal system development rules, but then they didn't follow the rules when they rushed out the current rubish.
I acknowledge, by the way, that the rush job may have been forced on VM by the non-availability of the VMNG 300. But then VM could have got a (proven) vanilla hub instead of going to the vain length of putting their badge on a somewhat disreputable device. |
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i got the R30 update at tea time today
V5.5.2R30 |
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I would happily take a working superhub as long as the bridged mode worked as from my experience the wireless is absolutely rubbish on the SH. I have a Dlink DIR655 router and its magnitudes better. can you let me know as after checking my own version it appears to be r26 Cheers |
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That's shocking, an engineer doing his job, he should have risked going down the disciplinary route for not following procedure
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And less cheek mate, I spoke in depth with Virgin media installs prior to getting the house move done and I was promised that they would allow me to keep my modem as they acknowledged the issues with the SH. I told him that my router is far superior to the SH and I was promised that the modem could be used. This leads me to think I had a [MOD EDIT-Please don't try to get around the swear filter] engineer who couldn't have cared less about my install and who's only priority was getting home so he could get ready to go to the pub! Like I said, If the SH can operate as a modem and allow me to use my own gear without need to bodge about with DMZ and such then I will happily have one, if they cant they can either reconnect my modem or come collect their equipment. |
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Please keep on topic guys
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Apologies over the swear filter, won't happen again.
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Your well within the 28 day happiness guarantee so get on the blower to get your modem moved, thats unacceptable
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Im using the R30 in modem mode with my Netgear WNDR3700 and everything is working perfectly
They need to get this out soon |
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i emailed Mark Wilson at the Virgin Media forum , also they took my Modem away but left the Netgear Wireless Router Customer services they gave me that as a gift so do i now sell it on ebay ?
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the modem looked like a superhub but was laying on its side
like this one .. http://www.broadband-finder.co.uk/bl...s-cable-modem/ But left the Netgear WNR2000 wireless router |
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