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-   -   Superhub : R30 - Superhub R29 is no more.... (https://www.cableforum.uk/board/showthread.php?t=33680589)

kwikbreaks 23-08-2011 16:14

R30 - Superhub R29 is no more....
 
You couldn't make it up if you tried....

Quote:


Super Hub Firmware Update 22/08/11
Options

on 23-08-2011 15:23

After confirming that our testers have seen an improvement in the 5Ghz wireless reboot issues with the latest test firmware build, this has now been turned into the R30 firmware. We need to conduct further testing before we can release this for a full beta test though, we'll confirm how this has gone by the end of this week.

Once we've had that confirmation we'll also be re-opening our call for beta testers so you can sign up to test the R30 firmware.

R30 incorporates fixes for lock-ups and reboots caused by a memory leak in the 2.4GHz and 5GHz wireless driver. If you think that you suffer from this issue, turn off the wireless; if the symptoms cease R30 will help, if the symptoms continue then this is likely to be a different problem and should be reported in the normal way.

Thanks
Mark Wilkin
Help & Support Forum Team


Kymmy 23-08-2011 16:36

Re: R30 - Superhub R29 is no more....
 
Title changed to reflect that this thread is about R30 (otherwise they'll be another thread before the end of the day)

thenry 23-08-2011 17:10

Re: R30 - Superhub R29 is no more....
 
They already have customers testing R30! how many tests do they want to do, R30 will soon be 100! Firmware sucks, cabinets suck, network sucks! The only plus is docsis 3!

kwikbreaks 23-08-2011 17:50

Re: R30 - Superhub R29 is no more....
 
Quote:

Originally Posted by Kymmy (Post 35291453)
Title changed to reflect that this thread is about R30 (otherwise they'll be another thread before the end of the day)

Yep - good move.

thenry 23-08-2011 17:55

Re: R30 - Superhub R29 is no more....
 
Reboots - Wireless - Modem Mode }supposedly fixed right?

Are there any other fixes such as firewall, reports, services etc. ?

Sirius 23-08-2011 18:26

Re: R30 - Superhub R29 is no more....
 
Quote:

Originally Posted by kwikbreaks (Post 35291446)
You couldn't make it up if you tried....

I am flabbergasted. Will this end up as a hollywood movie.

Taf 23-08-2011 18:29

Re: R30 - Superhub R29 is no more....
 
Quote:

Originally Posted by Sirius (Post 35291524)
I am flabbergasted. Will this end up as a hollywood movie.

Bollywood probably....

kwikbreaks 23-08-2011 22:45

Re: R30 - Superhub R29 is no more....
 
I gave the version number thing a little thought - I suspect they have bumped it just to distinguish the (hopefully) fixed R29 from the R29 already out with testers. Apart from the new version number it is more or less what was already announced so maybe it's not so stupid after all.

I do still think they should have issued an interim release though as I've seen nothing to suggest R29 is worse than R26 - quite the contrary in fact and it would have satisfied the folks clamouring for modem mode.

Psychotext 24-08-2011 01:35

Re: R30 - Superhub R29 is no more....
 
I really hope something comes soon... I'd really like to be able to have functioning wireless again. :(

I guess I could configure my old router to work with the superhub, but I get the feeling that's going to be a massive pain in the arse.

kwikbreaks 24-08-2011 08:26

Re: R30 - Superhub R29 is no more....
 
Lots of people do that successfully. I did until I got a proper modem via the CEO office.

There are step by step guides posted but briefly...

On the Hub
Connect your router WAN port to one of the superhub ports.
Note which IP was assigned to it and reserve it.
Put that IP in the DMZ
Turn off wireless.

On your router
Plug all your kit into your router and configure it how you want.

What can be a PITA is if your router defaults to the same subnet as the hub - 192.168.0 range. If it does you'll need to change the default IP range on one or other of them.

Stephen 24-08-2011 11:45

Re: R30 - Superhub R29 is no more....
 
I see no problem, it just shows that they are throughly testing the Firmware and want to get it as close to perfect as possible before releasing it.

Mick Fisher 24-08-2011 12:24

Re: R30 - Superhub R29 is no more....
 
Strange they have dragged their feet so much in making modem mode available when the speed in which they slammed the SSH door shows they can get their ass in gear when they want to.

Ignitionnet 24-08-2011 12:28

Re: R30 - Superhub R29 is no more....
 
Quote:

Originally Posted by Mick Fisher (Post 35291823)
Strange they have dragged their feet so much in making modem mode available when the speed in which they slammed the SSH door shows they can get their ass in gear when they want to.

Oh that was a high priority bug. If you can get to the CLI you can do some rather interesting things. The modem mode would have been a feature request.

KenK 24-08-2011 21:21

Re: R30 - Superhub R29 is no more....
 
Quote:

Originally Posted by Stephen (Post 35291797)
I see no problem, it just shows that they are throughly testing the Firmware and want to get it as close to perfect as possible before releasing it.

A praiseworthy aim - it's just a pity they didn't think about it 8 or 9 months ago ...:rolleyes:

jinxed 24-08-2011 21:54

Re: R30 - Superhub R29 is no more....
 
Anyone who is interested can sign up for the new beta test h**ps://www.surveymonkey.com/s/WCC68DN

thenry 24-08-2011 22:00

Re: R30 - Superhub R29 is no more....
 
Quote:

Originally Posted by jinxed (Post 35292093)
Anyone who is interested can sign up for the new beta test https://www.surveymonkey.com/s/WCC68DN

has it been pushed to your SH? whats been mentioned within the private sub forum so far by those running the newest firmware?

jinxed 24-08-2011 22:09

Re: R30 - Superhub R29 is no more....
 
Not been pushed to my hub yet, latest posts im seeing are saying the 5Ghz connection is now stable but apparently the range is very poor.

thenry 24-08-2011 22:17

Re: R30 - Superhub R29 is no more....
 
Has R30 destroyed the range or is it the flimsy hardware? I'm receiving low range from a distance on R26 which is sort of acceptable as speed tests show I'm getting just below half my bandwidth. Doesn't 5GHz run better when the two devices are far away from each other?

jb66 24-08-2011 22:19

Re: R30 - Superhub R29 is no more....
 
The 5ghz being poorer for range has nothing to do with the superhub. Its due to the fact it's a higher frequency, also 5ghz can't penetrate Walls as good as 2.4

qasdfdsaq 25-08-2011 09:16

Re: R30 - Superhub R29 is no more....
 
On most devices, yes. In theory however, 5Ghz is allowed to transmit at 10 times higher power than 2.4Ghz (up to 40x outdoors) so it more than makes up for it - on decent equipment, which the Superhub is not.

kwikbreaks 25-08-2011 09:44

Re: R30 - Superhub R29 is no more....
 
Right now there's a lot lower usage of it too so less interference from neighbours.

qasdfdsaq 25-08-2011 17:47

Re: R30 - Superhub R29 is no more....
 
Quote:

Originally Posted by Stephen (Post 35291797)
I see no problem, it just shows that they are throughly testing the Firmware and want to get it as close to perfect as possible before releasing it.

They should have been doing that a year ago.

thenry 25-08-2011 20:23

Re: R30 - Superhub R29 is no more....
 
I haven't been part of any beta but have put myself down for R30. Do they normally upgrade during the night or day? Anyone reckon R30 test will be rolled out tonight?

jinxed 25-08-2011 20:39

Re: R30 - Superhub R29 is no more....
 
From one of the staff replies i don't think the rollout would be tonight, probably next week. When they updated to r29 it was done during the afternoon.

thenry 25-08-2011 20:47

Re: R30 - Superhub R29 is no more....
 
Thanks mate. Confirmation of when its going to start will be announced by the end of the week, so tomorrow? Hurry up VM!!

Anything new been mentioned in the private sub forum?

jinxed 25-08-2011 21:02

Re: R30 - Superhub R29 is no more....
 
Only thing mentioned is that they are hoping it will be sent out next week to beta testers.

kwikbreaks 26-08-2011 15:39

Re: R30 - Superhub R29 is no more....
 
During the first round of testing before I gave up on the Superhub it was always pushed on a Friday afternoons but I'm pretty sure that was because they had status meetings on Friday mornings. Maybe this afternoon?

mrselfdestruct 26-08-2011 16:31

Re: R30 - Superhub R29 is no more....
 
Still no update from Mark Wilkin over on the forums - depressing.

thenry 26-08-2011 16:56

Re: R30 - Superhub R29 is no more....
 
One more customer over on the community posted hes got R30 pushed to his SH today.

mrselfdestruct 26-08-2011 17:05

Re: R30 - Superhub R29 is no more....
 
Thing is, the people who have had R30 pushed to them today, are they existing beta testers for R29, or are these folks who only signed up for the new call for beta testers the other day?

thenry 26-08-2011 17:14

Re: R30 - Superhub R29 is no more....
 
probably those on R29. The call for testers hasn't closed yet... next week it is :mad:

mrselfdestruct 26-08-2011 17:58

Re: R30 - Superhub R29 is no more....
 
Are you sure? Still no update from Mark Wilkin, 6pm now, doubt he's going to bother this evening, even though he was online about 15 mins ago...although, there's always tomorrow, if they work weekends.

thenry 26-08-2011 19:24

Re: R30 - Superhub R29 is no more....
 
Hope so. Their must be a huge list of customers wanting to test already, if they keep it open any longer they might as well just release it.

---------- Post added at 19:24 ---------- Previous post was at 18:01 ----------

Update from Mark Wilkins

Quote:

Our initial testing of R30 has been positive and we've seen no show stoppers so far. We're having a meeting on Tuesday to talk about ramping up the testing towards a full beta trial in the near future. We'll post an update on Tuesday once we know more.

Thankls

http://community.virginmedia.com/t5/...11/td-p/677963
:mis:

mrselfdestruct 27-08-2011 11:51

Re: R30 - Superhub R29 is no more....
 
A meeting? Seriously, anyone would have thought they were planning a military operation. It's firmware.

It's getting even more ridiculous than it already is, more waiting? I've already gotten gandalfs beard from waiting for R29, now even more delays I may as well go and get myself a complete wizards costume to complete the look.

thenry 27-08-2011 19:23

Re: R30 - Superhub R29 is no more....
 
Why couldn't VM close the beta call yesterday and release it to all that signed up! Does this now mean we'll see an upgrade and a full upgrade to all SHs next week or will it be another few weeks so beta can overrun :banghead:

They already have customers testing R30! no wait, "we're pre releasing the firmware so people can use their own hardware" erm are they forgetting about the wifi issues?

How many people have beta firmware in modem mode and how many are testing the superhub as a whole?

kwikbreaks 27-08-2011 20:36

Re: R30 - Superhub R29 is no more....
 
You appear to be under the misguided delusion that there is some professional planning involved in the beta testing. That certainly wasn't the case at all in the initial round which I took part in - nobody was asked to test anything specifically and feedback in the testers forum received no acknowledgement at all from anybody from VM. It was a complete and utter shambles imo and lead to the public release of an entirely untested R25 - a minor bug in the version being tested had been fixed but the major ones hadn't.

thenry 27-08-2011 20:47

Re: R30 - Superhub R29 is no more....
 
What a joke! Has VM got anyone part of firmware building or is it all on demand?

@ jinxed - any updates mate?

jinxed 27-08-2011 22:19

Re: R30 - Superhub R29 is no more....
 
No m8, latest in the beta forum is the post you referred to form Mark Wilkin.

thenry 30-08-2011 01:37

Re: R30 - Superhub R29 is no more....
 
Its D-Day... :D

Broken Hope 30-08-2011 12:39

Re: R30 - Superhub R29 is no more....
 
I signed up for the beta test and it looks like they pushed out R30 about 10-15 minutes ago.

http://img98.imageshack.us/img98/5378/clipboard01ni.png

thenry 30-08-2011 12:46

Re: R30 - Superhub R29 is no more....
 
Postman Pat hasn't delivered mine yet :( Are you now in the private sub forum? anything been mentioned?

Not a big deal just a question, why on some does it say EU Docsis 3.0 and blank on others?

HD Boy 30-08-2011 13:24

Re: R30 - Superhub R29 is no more....
 
just been upgraded to R30

thenry 30-08-2011 13:36

Re: R30 - Superhub R29 is no more....
 
Does the firmware upgrade reboot the SH? Does it matter I'm using the connection, will it interfere with VM upgrading my unit?

kwikbreaks 30-08-2011 13:39

Re: R30 - Superhub R29 is no more....
 
Apparently they are upgrading all the R29 testers and then the new signups..

http://community.virginmedia.com/t5/...11/td-p/677941

The upgrade will cause a reboot. I'm not sure if they'll check if you are using it first or just press ahead with it regardless.

Peter_ 30-08-2011 13:43

Re: R30 - Superhub R29 is no more....
 
Quote:

Originally Posted by kwikbreaks (Post 35294242)
Apparently they are upgrading all the R29 testers and then the new signups..

http://community.virginmedia.com/t5/...11/td-p/677941

The upgrade will cause a reboot. I'm not sure if they'll check if you are using it first or just press ahead with it regardless.

It does state R29 Beta testers will get it first before rolling out to new sign ups.

Quote:

Good news, we're pushing ahead with a full beta test for R30 today. We're working to upgrade all of our current R29 beta testers first and then everyone who's signed up to the most recent call for testers. Once our new beta testers have been upgraded we'll give them access to the beta test forum so they can post their feedback.
I have the new R30 now.

jimgors 30-08-2011 15:04

Re: R30 - Superhub R29 is no more....
 
Don't have it yet :(

KathG 30-08-2011 15:18

Re: R30 - Superhub R29 is no more....
 
Me neither . Do we have to reboot the SuperHub ourselves, or does it reboot automatically when the firmware updates ?

kwikbreaks 30-08-2011 15:29

Re: R30 - Superhub R29 is no more....
 
It will reboot itself when VM push it to your Superhub. If you are a new signup they may not have got around to you yet (see the announcement).

mrselfdestruct 30-08-2011 16:51

Re: R30 - Superhub R29 is no more....
 
Anyone got it yet who was part of the new call for testers?

thenry 30-08-2011 16:52

Re: R30 - Superhub R29 is no more....
 
Nope :(

jinxed 30-08-2011 18:21

Re: R30 - Superhub R29 is no more....
 
Quote from Mark the forum manager about an hour ago.
Quote:

Everyone who was testing R29 will be upgraded to R30, however from experience it may take a few tries before everyone gets the upgrade.

Thanks

johnxrobertson 30-08-2011 19:29

Re: R30 - Superhub R29 is no more....
 
It has just been pushed to my Superhub. I wasn't participating in previous beta testing so have gone from R26 to R30.

RB2004 30-08-2011 19:31

Re: R30 - Superhub R29 is no more....
 
ive also just recieved R30 :)

thenry 30-08-2011 19:35

Re: R30 - Superhub R29 is no more....
 
same here, V5.5.2R30 :dunce:

KathG 30-08-2011 19:36

Re: R30 - Superhub R29 is no more....
 
Quote:

Originally Posted by johnxrobertson (Post 35294394)
It has just been pushed to my Superhub. I wasn't participating in previous beta testing so have gone from R26 to R30.

Snap, same as you, received R30 about 10 minutes ago !!! :D

Sirius 30-08-2011 19:46

Re: R30 - Superhub R29 is no more....
 
Yep me toooo :)

thenry 30-08-2011 19:51

Re: R30 - Superhub R29 is no more....
 
R30 got loaded up > SH reboots > I cleared down my log > rebooted and...

Quote:

Time Not Established - Critical (3) - DHCP FAILED - Requested Info not supported.
Is this anything to be worried about. Wasn't this error one of the things that was flagged?

jimgors 30-08-2011 19:52

Re: R30 - Superhub R29 is no more....
 
I put it into modem mode, but im noticing it's just not working properly... How do you get it back into Router Mode

Sirius 30-08-2011 19:54

Re: R30 - Superhub R29 is no more....
 
Quote:

Originally Posted by jimgors (Post 35294407)
I put it into modem mode, but im noticing it's just not working properly... How do you get it back into Router Mode

Same option you used to take it in to modem mode.

jimgors 30-08-2011 19:54

Re: R30 - Superhub R29 is no more....
 
i cant goto 192.168.0.1

Sirius 30-08-2011 19:55

Re: R30 - Superhub R29 is no more....
 
Quote:

Originally Posted by jimgors (Post 35294410)
i cant goto 192.168.0.1

Try 192.168.100.1

I intend to try this in normal router mode first to see if it works with all the systems i connect to and use

Peter_ 30-08-2011 20:43

Re: R30 - Superhub R29 is no more....
 
Quote:

Originally Posted by thenry (Post 35294406)
R30 got loaded up > SH reboots > I cleared down my log > rebooted and...



Is this anything to be worried about. Wasn't this error one of the things that was flagged?

All modems show that upon reboot as did mine.
Tue Aug 30 00:06:49 2011 Critical (3) DHCP FAILED - Requested Info not supported.;CM-MAC



---------- Post added at 20:42 ---------- Previous post was at 20:41 ----------

Quote:

Originally Posted by jimgors (Post 35294407)
I put it into modem mode, but im noticing it's just not working properly... How do you get it back into Router Mode

It what way is it not working in modem mode.

---------- Post added at 20:43 ---------- Previous post was at 20:42 ----------

Quote:

Originally Posted by jimgors (Post 35294410)
i cant goto 192.168.0.1

Because you are in modem modem hence you need to use http://192.168.100.1/valogin.asp

Sirius 30-08-2011 22:03

Re: R30 - Superhub R29 is no more....
 
Well just uploaded 1 gig to my ftp and thats works fine. Then tried streaming from hulu via the vpn and it works with no issue's unlike the other day. All of this is via a 5ghz wireless n connection to test the wireless which is showing a steady 280 meg.

thenry 30-08-2011 22:03

Re: R30 - Superhub R29 is no more....
 
Right a bit of testing for a few hours...

Before R30 I had R26 running in wireless 5GHz 300 mode not many issues. I had the odd drop out but it was much better than 2.4GHz. Anyway none of my settings have changed on the SH. I've noticed the wireless on 5GHz up its game a little, its reacting a little quicker plus no drops.

Peter_ 30-08-2011 22:15

Re: R30 - Superhub R29 is no more....
 
My speed is still good on R30 so happy.

https://www.cableforum.co.uk/images/local/2011/08/3.png

Sirius 31-08-2011 07:01

Re: R30 - Superhub R29 is no more....
 
Quote:

Originally Posted by Masque (Post 35294489)
My speed is still good on R30 so happy.

https://www.cableforum.co.uk/images/local/2011/08/3.png

Speedtest using N class wireless to the router

https://www.cableforum.co.uk/images/local/2011/08/4.png

Mick Fisher 31-08-2011 10:50

Re: R30 - Superhub R29 is no more....
 
Thanks for the various comments everybody. Keep up the good work.

Glad to see R30 is looking good so far. :)

sponger 31-08-2011 11:28

Re: R30 - Superhub R29 is no more....
 
Hi,

I have received R30. In cable mode I get nothing from my router. It doesn't pick up the wan ip of the superhub. Do I have to clone the MAC address? Or use the MAC of the router? Or the MAC address of my NIC on the the pc. Previously I think I was using the NIC address.
I can't see why it should fail since I have been using the same router with the old 20MB cable modem.
Any suggestions?

Thanks

Peter_ 31-08-2011 13:27

Re: R30 - Superhub R29 is no more....
 
Quote:

Originally Posted by sponger (Post 35294661)
Hi,

I have received R30. In cable mode I get nothing from my router. It doesn't pick up the wan ip of the superhub. Do I have to clone the MAC address? Or use the MAC of the router? Or the MAC address of my NIC on the the pc. Previously I think I was using the NIC address.
I can't see why it should fail since I have been using the same router with the old 20MB cable modem.
Any suggestions?

Thanks

If in Modem Mode you can only use Port One next to the power lead.

thenry 31-08-2011 14:29

Re: R30 - Superhub R29 is no more....
 
Has anyone been invited into the private beta forum?

jonop360 31-08-2011 14:35

Re: R30 - Superhub R29 is no more....
 
hi all noticing a great improvement with ping and jitter

KathG 31-08-2011 14:45

Re: R30 - Superhub R29 is no more....
 
Quote:

Originally Posted by thenry (Post 35294746)
Has anyone been invited into the private beta forum?

Hi, sorry not yet. Well not for me ;)

arcimedes 31-08-2011 16:30

Re: R30 - Superhub R29 is no more....
 
Quote:

Originally Posted by thenry (Post 35294746)
Has anyone been invited into the private beta forum?

I havent either.

RomeroTech 31-08-2011 16:40

Re: R30 - Superhub R29 is no more....
 
I was more bothered about using my own router and the cable modem only facility as i use a DIR-655 router and didn't want rid of.

I was running R26 with my own router and that worked fine. Now i've had the R30 update i'm running it as cable modem only it seems to be a bit quicker all round.

Suffice to say R30 Cable Modem only works a treat. Not tried wireless yet. Not sure if i will because i now have what i want and i still think the SH wireless has a way to go yet before it will work as far or be as reliable as my D-Link that never drops a connection.

I look forward to reading all the feedback on the wirelss stuff. I may yet change my mind.

arcimedes 31-08-2011 16:44

Re: R30 - Superhub R29 is no more....
 
Quote:

Originally Posted by thenry (Post 35294746)
Has anyone been invited into the private beta forum?

I logged into the VM forums and new I now see a new board for the R30 trial. You dont appear to get notified it just appears.

RB2004 31-08-2011 16:48

Re: R30 - Superhub R29 is no more....
 
Quote:

Originally Posted by arcimedes (Post 35294827)
I logged into the VM forums and new I now see a new board for the R30 trial. You dont appear to get notified it just appears.

I got notified, but i had to manually find the inbox lol theres no visible link

http://community.virginmedia.com/t5/...e-to-user-id/3

dont know if that works for everyone.

Sirius 31-08-2011 17:35

Re: R30 - Superhub R29 is no more....
 
Quote:

Originally Posted by arcimedes (Post 35294827)
I logged into the VM forums and new I now see a new board for the R30 trial. You dont appear to get notified it just appears.

Quote:

Originally Posted by RB2004 (Post 35294830)
I got notified, but i had to manually find the inbox lol theres no visible link

http://community.virginmedia.com/t5/...e-to-user-id/3

dont know if that works for everyone.

Just seen it now. This will be the first time i have ever posted over there :rolleyes:

thenry 31-08-2011 18:48

Re: R30 - Superhub R29 is no more....
 
Erm :confused: just received this PM from Mark_Wilkin

Quote:

Hi this is just a quick note to say we've not managed to succefully update your Super Hub with the new R30 beta firmware yet, but we will be trying again over the next week. If you could ensure that your Super Hub is left on during the day this will help us. We'll contact you via private message once we've successfully updated your Super Hub.

Thanks
My software version states; V5.5.2R30

Mick Fisher 31-08-2011 19:50

Re: R30 - Superhub R29 is no more....
 
Quote:

Originally Posted by thenry (Post 35294923)
Erm :confused: just received this PM from Mark_Wilkin



My software version states; V5.5.2R30

Odd :erm:

kwikbreaks 01-09-2011 09:46

Re: R30 - Superhub R29 is no more....
 
I think it's safe to assume that the firmware team won't be celebrating any eventual future success they may have in a brewery.

thenry 01-09-2011 14:59

Re: R30 - Superhub R29 is no more....
 
Just got a reply from Mark letting me into the beta forum and that the list had an error (I'm now an error :() anywho good reviews in the sub forum.. so far so good. I can only vouch for 5GHz, not gone back to 2.4 or enabled modem mode, everything well here too :D

bigsinky 01-09-2011 16:43

Re: R30 - Superhub R29 is no more....
 
no PM for me and my software is V5.5.2R30. I take it this is the new software in my modem?

thenry 01-09-2011 18:03

Re: R30 - Superhub R29 is no more....
 
yeah. post on the community forum > here < they should send you a link via PM.

Anyone care to guess a full release date :scratch:

thenry 03-09-2011 00:03

Re: R30 - Superhub R29 is no more....
 
anyone using 5GHz on here? Its been great since upgrade up until today, I've noticed its dropped its range.

Sirius 03-09-2011 10:09

Re: R30 - Superhub R29 is no more....
 
Quote:

Originally Posted by thenry (Post 35295885)
anyone using 5GHz on here? Its been great since upgrade up until today, I've noticed its dropped its range.

Been using it from the day i was upgraded and its still rock solid no drops and still able to access from any part of the house :)

007stuart 03-09-2011 11:03

Re: R30 - Superhub R29 is no more....
 
Now on TP Link 1043 router. I now ger 30/3 service all over house. Something that S/H was unable to do.

adzzzbatch 03-09-2011 20:01

Re: R30 - Superhub R29 is no more....
 
I hope this new firmware when it's finally released to the rest of us stops the 1-5 second drop out I keep getting, it's a real pain when trying to Skype or stream music!

Sephiroth 03-09-2011 20:37

Re: R30 - Superhub R29 is no more....
 
The current public release is so poor that they really should roll out R30 everywhere because it's plainly better than the wretched device currently is. Of course that breaks normal system development rules, but then they didn't follow the rules when they rushed out the current rubish.

I acknowledge, by the way, that the rush job may have been forced on VM by the non-availability of the VMNG 300. But then VM could have got a (proven) vanilla hub instead of going to the vain length of putting their badge on a somewhat disreputable device.

Rob King 03-09-2011 20:56

Re: R30 - Superhub R29 is no more....
 
i got the R30 update at tea time today

V5.5.2R30

callummackenzie 03-09-2011 21:40

Re: R30 - Superhub R29 is no more....
 
Quote:

Originally Posted by Rob King (Post 35296174)
i got the R30 update at tea time today

V5.5.2R30

Did you sign up for the Beta, or did it come to you via public release. Reason I ask is that I have one of the VMNG300 modems from my old house and I was installed with the superhub yesterday. I must say the VM engineer was absolutely terrible and refused to let me use my old modem. Nothing wrong with it, he just said it was policy to only use the new superhubs. As you can imagine I was a bit peeved. He installed the superhub and wanted to take the modem away (I told him where to go on that one).

I would happily take a working superhub as long as the bridged mode worked as from my experience the wireless is absolutely rubbish on the SH. I have a Dlink DIR655 router and its magnitudes better.

can you let me know as after checking my own version it appears to be r26

Cheers

jb66 03-09-2011 22:15

Re: R30 - Superhub R29 is no more....
 
That's shocking, an engineer doing his job, he should have risked going down the disciplinary route for not following procedure

callummackenzie 03-09-2011 23:02

Re: R30 - Superhub R29 is no more....
 
Quote:

Originally Posted by jb66 (Post 35296191)
That's shocking, an engineer doing his job, he should have risked going down the disciplinary route for not following procedure

This same engineer forced me to have my SH installed next to my STB as he said he would not be paid for installing it upstairs. I the customer was refused the install where I wanted it because as far as he was concerned I could use the wireless! When I told him I didn't want to use wireless and that I wanted to use the ethernet he decided to ignore that and as a good will gesture leave me with a wireless dongle. And tbh, the install, was the last one the engineer was doing that day. 4.45 on a Friday and it was clear he wanted to get home as fast as he could

And less cheek mate, I spoke in depth with Virgin media installs prior to getting the house move done and I was promised that they would allow me to keep my modem as they acknowledged the issues with the SH. I told him that my router is far superior to the SH and I was promised that the modem could be used.

This leads me to think I had a [MOD EDIT-Please don't try to get around the swear filter] engineer who couldn't have cared less about my install and who's only priority was getting home so he could get ready to go to the pub! Like I said, If the SH can operate as a modem and allow me to use my own gear without need to bodge about with DMZ and such then I will happily have one, if they cant they can either reconnect my modem or come collect their equipment.

Damien 03-09-2011 23:10

Re: R30 - Superhub R29 is no more....
 
Please keep on topic guys

callummackenzie 03-09-2011 23:11

Re: R30 - Superhub R29 is no more....
 
Apologies over the swear filter, won't happen again.

jb66 04-09-2011 07:16

Re: R30 - Superhub R29 is no more....
 
Your well within the 28 day happiness guarantee so get on the blower to get your modem moved, thats unacceptable

callummackenzie 04-09-2011 09:21

Re: R30 - Superhub R29 is no more....
 
Quote:

Originally Posted by jb66 (Post 35296233)
Your well within the 28 day happiness guarantee so get on the blower to get your modem moved, thats unacceptable

Thats a good idea mate, didn't realise I would be able to do that, cheers for the info. I will give them a call tomorrow :)

Bullstein 04-09-2011 09:33

Re: R30 - Superhub R29 is no more....
 
Im using the R30 in modem mode with my Netgear WNDR3700 and everything is working perfectly

They need to get this out soon

Rob King 04-09-2011 10:21

Re: R30 - Superhub R29 is no more....
 
i emailed Mark Wilson at the Virgin Media forum , also they took my Modem away but left the Netgear Wireless Router Customer services they gave me that as a gift so do i now sell it on ebay ?

Peter_ 04-09-2011 10:41

Re: R30 - Superhub R29 is no more....
 
Quote:

Originally Posted by Rob King (Post 35296255)
i emailed Mark Wilson at the Virgin Media forum , also they took my Modem away but left the Netgear Wireless Router Customer services they gave me that as a gift so do i now sell it on ebay ?

If it is a Superhub or a hub you cannot sell it as for one it will not work and at all times the box remains the property of Virginmedia.

Rob King 04-09-2011 11:02

Re: R30 - Superhub R29 is no more....
 
the modem looked like a superhub but was laying on its side

like this one .. http://www.broadband-finder.co.uk/bl...s-cable-modem/

But left the Netgear WNR2000 wireless router


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