Originally Posted by Hugh (Post 35276835)

Good news for Sky there...

Originally Posted by Never say never (Post 35276847)

Yes I agree this is great news for Sky and those of us that are Sky customers. I think we all agree Sky have done really well.

Originally Posted by Sirius (Post 35276858)

I would not expect any other answer from you

Originally Posted by denphone (Post 35276859)

Yes its as predictable as a cat chasing a mouse.;)

Originally Posted by Sirius (Post 35276861)

:LOL:

Originally Posted by Sirius (Post 35276858)

I would not expect any other answer from you

Originally Posted by denphone (Post 35276859)

Yes its as predictable as a cat chasing a mouse.;)

Originally Posted by Never say never (Post 35276847)

Yes I agree this is great news for Sky and those of us that are Sky customers. I think we all agree Sky have done really well.

Originally Posted by Never say never (Post 35276867)

[Mod Edit].

---------- Post added at 17:45 ---------- Previous post was at 17:43 ----------



Like I said its great news Sky has got good results from Offcom and is still improving. It shows they're listening to customers.

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But the fact HUGH said good news for sky, is completely ignored by you. GROW SOME.

Originally Posted by denphone (Post 35276885)

l have not ignored it at all but your reply was very predictable.;)

Originally Posted by Hugh (Post 35276884)

Well done, you - you mentioned Sky 3 times in two short sentences....:D

Originally Posted by Never say never (Post 35276887)

Predictable or not its irrelevant, I'm in allowed to have an opinion and I'm allowed to be very pleased Sky has good results in the ofcom survey. Infact I'm over the moon they beat VM lol.

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Be honest HUGH if VM had beaten sky you know the usual suspects would of been all over it.

Originally Posted by denphone (Post 35276890)

Opinions and facts are always welcome.:)

Originally Posted by Never say never (Post 35276891)

AN MY OPINION IS......

Fantastic results for SKY and I'm glad OFCOM are saying SKY is the best.

Originally Posted by denphone (Post 35276893)

Its best for you to sit down and have a cup of tea as l am worried about you.;)

Originally Posted by martyh (Post 35276896)

oh how i wish they had asked me a week ago or this morning .
To complete the catalog of errors that is a sky instalation the engineer turned up this morning to install the second multiroom booked last week and charged five times for ,only to say he didn't have any splitters so had to come back next wednesday.

i miss my Virgin :bigcry:

Originally Posted by martyh (Post 35276896)

oh how i wish they had asked me a week ago or this morning .
To complete the catalog of errors that is a sky instalation the engineer turned up this morning to install the second multiroom booked last week and charged five times for ,only to say he didn't have any splitters so had to come back next wednesday.

i miss my Virgin :bigcry:

Originally Posted by denphone (Post 35276898)

Sorry to hear about more misfortune Martyh.

Originally Posted by martyh (Post 35276904)

yeah right ,i bet your laughing your socks off :)

Originally Posted by martyh (Post 35276904)

yeah right ,i bet your laughing your socks off :)

Originally Posted by Never say never (Post 35276897)

Splitters? you need to explain because right now I think you're making things up because I have no idea why a Sky multiroom instal would need splitters?

Originally Posted by denphone (Post 35276910)

Would l do that.;)

Originally Posted by martyh (Post 35276911)

realy ,all sky multiroom installs need a splitter ,it is mounted on the LNB on the dish ,i need a bigger one because i already have a multiroom so there is no more connections to made from the dish have

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seriously though ,i do miss virgin i had sky about 7 years ago and ditched them for virgin mainly because of the superior BB and picture quality in bad weather ,essentially the sky+ box is a doorstop in bad weather .Last weekend i thought the banner "no satellite signal is being received" was part of a program it was on the screen that much and i have had to buy this piece of crap that only records one channel while watching another :mad:.

Originally Posted by martyh (Post 35276911)

realy ,all sky multiroom installs need a splitter ,it is mounted on the LNB on the dish ,i need a bigger one because i already have a multiroom so there is no more connections to made from the dish have[COLOR="Silver"]

Originally Posted by dilligaf1701 (Post 35276917)

I've had awful customer service with both VM and Sky which is a shame as there's just no need for it :(

Luckily at least with sky I now don't speak to standard customer services and the ones I deal with now are great.

With VM it's always been (in my case) one or two people that have ruined it for me. On the whole it's been ok.

Originally Posted by martyh (Post 35276911)

realy ,all sky multiroom installs need a splitter ,it is mounted on the LNB on the dish ,i need a bigger one because i already have a multiroom so there is no more connections to made from the dish have

---------- Post added at 18:35 ---------- Previous post was at 18:27 ----------




seriously though ,i do miss virgin i had sky about 7 years ago and ditched them for virgin mainly because of the superior BB and picture quality in bad weather ,essentially the sky+ box is a doorstop in bad weather .Last weekend i thought the banner "no satellite signal is being received" was part of a program it was on the screen that much and i have had to buy this piece of crap that only records one channel while watching another :mad:.

Originally Posted by Never say never (Post 35276918)

Oh so since your last post about a sky install you've had sky installed plus multiroom and now need a 3rd box installed and a octo LNB,

I don't know i'm making things up remember :rolleyes: one would assume that such a good and efficient company would know that a second multiroom would require a bigger LNB especially since the engineer phoned me on thursday night to tell what time he would arrive and what sort of install i already had and i told him i already had a multiroom install

Sky must be so awful you needed 3 boxes installed. lol.

Sky stock system for the vans means thi...............ya know what....Enjoy your 3 sky boxes.

Originally Posted by Never say never (Post 35276923)

Hi,

I have refered you to malcolm from Sky support if you go over and give him your post code he can look into this for you. An he will be able to track the van and installer who turned up without the correct kit.

Sky deem this as impossible but you said it happened so it must of, LNB's are allocated in the 100's .

Originally Posted by martyh (Post 35276925)

we aren't cabled in my area yet (next year i beleive) so i don't have much of a choice apart from freeview but the first available oportunity Sky's out and VM's back

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how do i contact him ?

Originally Posted by Never say never (Post 35276930)

HERE

http://helpforum.sky.com/t5/user/viewprofilepage/user-id/11


Sky are very intersted believe me as I have linked them to your previous threads, They very much want to talk to YOU.

Originally Posted by martyh (Post 35276953)

done and done ,i have sent Malcolm a PM detailing my experience complete with relevant correspondence(emails) rebooking todays failed install

Originally Posted by Never say never (Post 35276955)

Good job I'm not actually Malcolm then eh. as i dont have any PM's lol.
Oh wait.............................................. .................................................. ....The reason you rebooked was due to the installer not having correct equipment yes?

Originally Posted by martyh (Post 35276963)

no ,i didn't rebook the engineer rebooked the install at the earliest date the LNB would be available

have i just waisted 20mins of my time with that pm ? or are you going to it seriously

also i don't think this is the correct forum to discuss this

Originally Posted by Never say never (Post 35276967)

I'm not malcolm but my comment was more aimed at the fact people think I'm all about sky so I must work for them. If you PM'd malcolm you will 100% get a reply. An just in case I have linked this post in a PM to him.

He is a really nice guy an will reply then try to help but can't do much without your accoun details etc, due to the DPA.