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-   -   TiVo : tivo without virgin phone (https://www.cableforum.uk/board/showthread.php?t=33679615)

telegramsam 16-07-2011 12:10

tivo without virgin phone
 
Sorry if this as been mentioned elsewhere but I`m wondering if anyone can tell me if you have to have a virgin phone to get tivo? I`ve just got sky tv,phone and broadband in and plan to ring virgin next week to cancell my broadband and phone but keep the tv service if the price is right. I was wondering if it was worth asking them about tivo or as I say will I need to keep my virgin phone? Would be great if I could get tivo but only if the price is right.:D

Jameseh 16-07-2011 13:09

Re: tivo without virgin phone
 
No but I imagine there will be a hike in the price.

telegramsam 17-07-2011 12:30

Re: tivo without virgin phone
 
Quote:

Originally Posted by Jameseh (Post 35274127)
No but I imagine there will be a hike in the price.

Your`e probably right there about the price hike. I will find out tomorrow when I phone. Will post what they have to say. If it`s costly then I wont bother because for me what you`ve never had you don`t miss.

kit1cat 17-07-2011 14:55

Re: tivo without virgin phone
 
As far has I know the only tv package they offer with out the phone is Xl, at £30.50 which is what I am on. Sorry can't help with tivo.

BenJSmyth 18-07-2011 07:49

Re: tivo without virgin phone
 
In that case I would suspect TiVo would be £33.50 a month.

RobboEdin 18-07-2011 10:31

Re: tivo without virgin phone
 
Where does all this mis-information come from?

You do not need a landline from Virgin Media (or anyone else) for TiVo.

You can have TV M+ standalone with TiVo for the princely sum of £15.50 per month with a one-off cost for TiVo 500Gb of £49.95 (currently no install charge).

Try the bundle builder - it is your friend.

kit1cat 18-07-2011 11:25

Re: tivo without virgin phone
 
Quote:

Originally Posted by RobboEdin (Post 35274870)
Where does all this mis-information come from?

You do not need a landline from Virgin Media (or anyone else) for TiVo.

You can have TV M+ standalone with TiVo for the princely sum of £15.50 per month with a one-off cost for TiVo 500Gb of £49.95 (currently no install charge).

Try the bundle builder - it is your friend.

Thanks for info, all I know was when I signed up the only package available without a virgin phone line was XL, that may well have changed now. But I have never heard any thing from virgin to that fact.

BenMcr 18-07-2011 11:27

Re: tivo without virgin phone
 
TV XL did used to be the only one available by itself. That is now not the case.

Not sure what you mean by 'heard any thing from virgin to that fact.'

kit1cat 18-07-2011 11:58

Re: tivo without virgin phone
 
Quote:

Originally Posted by BenMcr (Post 35274884)
TV XL did used to be the only one available by itself. That is now not the case.

Not sure what you mean by 'heard any thing from virgin to that fact.'

I am always getting letters from virgin trying to sale be broadband, phone and mobile bundles, it would have been nice to have got a letter telling me that I could now downgrade my tv package if I wished, but they would not do that because that would lose them money.

RobboEdin 18-07-2011 13:22

Re: tivo without virgin phone
 
Quote:

Originally Posted by kit1cat (Post 35274893)
I am always getting letters from virgin trying to sale be broadband, phone and mobile bundles, it would have been nice to have got a letter telling me that I could now downgrade my tv package if I wished, but they would not do that because that would lose them money.

On the other hand, you were happy to contract with Virgin Media for their TV XL service. Had you not been happy, you would have contracted with someone else for a lesser TV package, such as Freeview or Freesat or .......

kit1cat 18-07-2011 13:36

Re: tivo without virgin phone
 
Quote:

Originally Posted by RobboEdin (Post 35274929)
On the other hand, you were happy to contract with Virgin Media for their TV XL service. Had you not been happy, you would have contracted with someone else for a lesser TV package, such as Freeview or Freesat or .......

At the time Virgin XL tv service was only option besides analogue tv, first choice would have been sky digital but due to the trees at the back was told that was not a option. I have no complaints about the xl tv package, except the cost, would have been nice to be told other options are now available. If freeview had been available at the time I might not have subscribed to the xl package.

telegramsam 18-07-2011 14:20

Re: tivo without virgin phone
 
Well phoned virgin this morning and was told the tv without a phone would be £24.50 a month on the L package. Tivo would be £27.50 a month with a one off charge of £49.99 I guess. Sorry I forgot to ask. Anyway I said it was too much just for a second box (I already have Sky+ HD ). The guy on the phone said I would be better off phoning Sky and getting multi room as it would only be an extra £10.25 a month,which I think was very honest of him.

RobboEdin 18-07-2011 16:21

Re: tivo without virgin phone
 
Quote:

Originally Posted by telegramsam (Post 35274968)
Well phoned virgin this morning and was told the tv without a phone would be £24.50 a month on the L package. Tivo would be £27.50 a month with a one off charge of £49.99 I guess. Sorry I forgot to ask. Anyway I said it was too much just for a second box (I already have Sky+ HD ). The guy on the phone said I would be better off phoning Sky and getting multi room as it would only be an extra £10.25 a month,which I think was very honest of him.

...then you too have been given incorrect information.

Standalone TV L is £18.50 per month:

http://shop.virginmedia.com/digital-tv/tv-size-l.html

BenMcr 18-07-2011 16:29

Re: tivo without virgin phone
 
£21.50 with TiVo ;)

kit1cat 18-07-2011 16:52

Re: tivo without virgin phone
 
Quote:

Originally Posted by RobboEdin (Post 35275022)
...then you too have been given incorrect information.

Standalone TV L is £18.50 per month:

http://shop.virginmedia.com/digital-tv/tv-size-l.html


That could be new customers only?

RobboEdin 18-07-2011 18:02

Re: tivo without virgin phone
 
Quote:

Originally Posted by kit1cat (Post 35275030)
That could be new customers only?

...and that price (at most) would be given to an existing customer also.

kit1cat 18-07-2011 18:27

Re: tivo without virgin phone
 
Quote:

Originally Posted by RobboEdin (Post 35275063)
...and that price (at most) would be given to an existing customer also.

Not many bargains for existing customers, just price increases ( 5 on my xl package in the last 18 months)

if prices are the same why a separate link for existing customers?

BenMcr 18-07-2011 18:49

Re: tivo without virgin phone
 
Quote:

Originally Posted by kit1cat (Post 35275085)
Not many bargains for existing customers, just price increases ( 5 on my xl package in the last 18 months)

if prices are the same why a separate link for existing customers?

Because there are seperate offers for new and existing customers, so the existing customer offers are on the existing customer page.

kit1cat 18-07-2011 19:52

Re: tivo without virgin phone
 
Quote:

Originally Posted by BenMcr (Post 35275101)
Because there are seperate offers for new and existing customers, so the existing customer offers are on the existing customer page.

I would agree, but the OP is an existing customer, and the links and prices given appear to be for new customers. The prices might well be the same for existing customer but I can't log in to check.

---------- Post added at 19:52 ---------- Previous post was at 18:56 ----------

Just log on to my account to see how much the TV L package with out phone would be compared to my TV XL package with out phone. Selected change my package and the only option I have under TV is TV XL. Looks like the new packages with out phone are only available to NEW customers, don't you just love Virgin, NOT if you are an existing customer.

BenMcr 18-07-2011 20:48

Re: tivo without virgin phone
 
No, it's because no-one can downgrade online. If you want to reduce a service, you have to call in

kit1cat 18-07-2011 20:57

Re: tivo without virgin phone
 
Quote:

Originally Posted by BenMcr (Post 35275191)
No, it's because no-one can downgrade online. If you want to reduce a service, you have to call in

Thanks for info, but why make life difficult?

Never say never 18-07-2011 21:00

Re: tivo without virgin phone
 
Quote:

Originally Posted by kit1cat (Post 35275197)
Thanks for info, but why make life difficult?

You can upgrade your---------

MOBILE PHONE
SKY TV
BT PACKAGE
VIRGINMEDIA PACKAGE
BANK ACCOUNT
CREDTI CARD ACCOUNT

Online.

But try to downgrade any of them..........Its just the way it is.

kit1cat 18-07-2011 21:03

Re: tivo without virgin phone
 
Quote:

Originally Posted by Never say never (Post 35275201)
You can upgrade your---------

MOBILE PHONE
SKY TV
BT PACKAGE
VIRGINMEDIA PACKAGE
BANK ACCOUNT
CREDTI CARD ACCOUNT

Online.

But try to downgrade any of them..........Its just the way it is.

Crazy, I suppose it's so they can try to talk you out of it.

telegramsam 19-07-2011 13:55

Re: tivo without virgin phone
 
Quote:

Originally Posted by RobboEdin (Post 35275022)
...then you too have been given incorrect information.

Standalone TV L is £18.50 per month:

http://shop.virginmedia.com/digital-tv/tv-size-l.html

I suspect the £18.50 charge is for new customers. I wonder also if that includes the £5 HD/record charge that L customers pay for using a v+ box? Mind you £18.50 is still more that the £10.25 sky charge for multiroom.

kit1cat 19-07-2011 14:18

Re: tivo without virgin phone
 
I have come to the concussion all prices quoted on the virgin site are aimed at new customers, I tried to change my package yesterday on line, I had to tick the options required and they would then phone back with a price.

Jameseh 19-07-2011 14:27

Re: tivo without virgin phone
 
Quote:

Originally Posted by kit1cat (Post 35275455)
I have come to the concussion all prices quoted on the virgin site are aimed at new customers, I tried to change my package yesterday on line, I had to tick the options required and they would then phone back with a price.

All the standard prices are correct (eg. XL TV £24.50, L Phone £4 with Line Rental at £13.90) it is just the discount that CS and/or bundles can give you.

kit1cat 19-07-2011 15:07

Re: tivo without virgin phone
 
Quote:

Originally Posted by Jameseh (Post 35275460)
All the standard prices are correct (eg. XL TV £24.50, L Phone £4 with Line Rental at £13.90) it is just the discount that CS and/or bundles can give you.

I have never come across a more confusing site, it's about time companies had a standard price for their services. BT is just as bad with there various packages. I have TV XL with out a phone at £30.50, all I wanted to know was how much TV L with out phone would cost me, but no you need to phone to find a answer to that simply question, I have a hearing problem which does not always make that easy.

telegramsam 20-07-2011 13:34

Re: tivo without virgin phone
 
Quote:

Originally Posted by kit1cat (Post 35275478)
I have never come across a more confusing site, it's about time companies had a standard price for their services. BT is just as bad with there various packages. I have TV XL with out a phone at £30.50, all I wanted to know was how much TV L with out phone would cost me, but no you need to phone to find a answer to that simply question, I have a hearing problem which does not always make that easy.

Agree entirely with you regarding clear prices. It`s all designed to make prices look more attractive than they actually are. It`s like all the `add ons` tucked away in the small print which if were put in large print with the rest of the prices would make the offer less attractive. Virgin aren`t the only ones of course,all companies do it,but that doesn`t mean it`s right,does it? One of the reasons I`m in the process of leaving virgin is because of their unclear and unfair priceing policy.

kit1cat 20-07-2011 14:17

Re: tivo without virgin phone
 
Quote:

Originally Posted by telegramsam (Post 35275944)
Agree entirely with you regarding clear prices. It`s all designed to make prices look more attractive than they actually are. It`s like all the `add ons` tucked away in the small print which if were put in large print with the rest of the prices would make the offer less attractive. Virgin aren`t the only ones of course,all companies do it,but that doesn`t mean it`s right,does it? One of the reasons I`m in the process of leaving virgin is because of their unclear and unfair priceing policy.

Could be joining you soon, it's hard for me to justify £30 plus a month for the little tv I watch, but I would miss the HD channels and the recording facility.

telegramsam 21-07-2011 18:21

Re: tivo without virgin phone
 
Quote:

Originally Posted by kit1cat (Post 35275955)
Could be joining you soon, it's hard for me to justify £30 plus a month for the little tv I watch, but I would miss the HD channels and the recording facility.

Hd and record with a sky+ hd box

kit1cat 21-07-2011 18:41

Re: tivo without virgin phone
 
Quote:

Originally Posted by telegramsam (Post 35276467)
Hd and record with a sky+ hd box

Unfortunately can not have sky due to the height of trees out the back, but I have a freeview recorder, but it's limited to recording one channel.

telegramsam 22-07-2011 18:33

Re: tivo without virgin phone
 
Quote:

Originally Posted by kit1cat (Post 35276476)
Unfortunately can not have sky due to the height of trees out the back, but I have a freeview recorder, but it's limited to recording one channel.

Shame. You can get freeview boxes with twin tuners,I have onr myself. You can record two channels at the same time whilst watching a recorded one or record one channel whilst watching another `live`.

kit1cat 22-07-2011 18:45

Re: tivo without virgin phone
 
Quote:

Originally Posted by telegramsam (Post 35276914)
Shame. You can get freeview boxes with twin tuners,I have onr myself. You can record two channels at the same time whilst watching a recorded one or record one channel whilst watching another `live`.

Thanks for info, might have a look into it.


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