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-   -   Upgrade... (https://www.cableforum.uk/board/showthread.php?t=33679539)

r94yan 13-07-2011 21:35

Upgrade...
 
Spoke to customer service yesterday and was talking about upgrading to 50MB BB and TiVo, the guy said he would leave the notes on my account and send an email on what we discussed so i can(if i want) complete the deal online. i have however not received the email. if i send an email to customer service will they know what i am on about?

Gavin-D 13-07-2011 21:46

Re: Upgrade...
 
You'd be best speaking to CS in the morning, also did you get the CS Guy's name as you can quote who you spoke to.

r94yan 13-07-2011 21:50

Re: Upgrade...
 
Ok, why in the morning? yeah i wrote it down somewhere

Gavin-D 13-07-2011 21:52

Re: Upgrade...
 
Quote:

Originally Posted by r94yan (Post 35272942)
Ok, why in the morning? yeah i wrote it down somewhere

If you phone between 8am and 8pm you get connected to India, phone in the morning after 8am and you'll be connected to the UK.

r94yan 13-07-2011 21:57

Re: Upgrade...
 
ok

devilincarnate 13-07-2011 23:27

Re: Upgrade...
 
Quote:

Originally Posted by Gavin-D (Post 35272943)
If you phone between 8am and 8pm you get connected to India, phone in the morning after 8am and you'll be connected to the UK.

Confused about the time?

As he corrected him self, The best time to call is after 8am.

No offence Gavin-D

jb66 14-07-2011 00:03

Re: Upgrade...
 
I'm gonna call up tomorrow at 8am and demand I speak to someone from India :)

devilincarnate 14-07-2011 00:06

Re: Upgrade...
 
Quote:

Originally Posted by jb66 (Post 35272982)
I'm gonna call up tomorrow at 8am and demand I speak to someone from India :)

Trust you to be the devil now:D:D:D

JethroUK 14-07-2011 00:54

Re: Upgrade...
 
Quote:

Originally Posted by Gavin-D (Post 35272943)
If you phone between 8am and 8pm you get connected to India, phone in the morning after 8am and you'll be connected to the UK.

"after 8 am" is also "between 8am and 8pm"

Charliedontsurf 14-07-2011 01:00

Re: Upgrade...
 
Just sign up for the god damn Tivo vip package. You have 30 days to cancel.

Its not like your buying a frigging house, as you state you're already a Vip customer adding a Tivo(excluding activation) may cost perhaps an extra £20 a month? A fiver a week?

Gavin-D 14-07-2011 13:17

Re: Upgrade...
 
Sorry ment 8pm to 8am

denphone 14-07-2011 17:55

Re: Upgrade...
 
Quote:

Originally Posted by Charliedontsurf (Post 35273003)
Just sign up for the god damn Tivo vip package. You have 30 days to cancel.

Its not like your buying a frigging house, as you state you're already a Vip customer adding a Tivo(excluding activation) may cost perhaps an extra £20 a month? A fiver a week?

Have you signed up for one Charlie.;)

scotmac 14-07-2011 17:59

Re: Upgrade...
 
Quote:

Originally Posted by denphone (Post 35273235)
Have you signed up for one Charlie.;)

Too far into the Darkside I think. :D

Charliedontsurf 14-07-2011 18:02

Re: Upgrade...
 
Quote:

Originally Posted by denphone (Post 35273235)
Have you signed up for one Charlie.;)

No but then I think sky is excellent, But I can see the appeal of Tivo and how its a really good addition to VM.

Infact even as a "sky lover" I feel annoyed that Sky are so petty as to stop sky channels appearing on Tivos epg. But then I also think VM should let Sky have access to the broadband network.

r94yan 14-07-2011 18:09

Re: Upgrade...
 
Quote:

Originally Posted by Charliedontsurf (Post 35273243)
No but then I think sky is excellent, But I can see the appeal of Tivo and how its a really good addition to VM.

Infact even as a "sky lover" I feel annoyed that Sky are so petty as to stop sky channels appearing on Tivos epg. But then I also think VM should let Sky have access to the broadband network.

what sky channels do not appear in tiVo epg??

denphone 14-07-2011 18:13

Re: Upgrade...
 
Quote:

Originally Posted by Charliedontsurf (Post 35273243)
No but then I think sky is excellent, But I can see the appeal of Tivo and how its a really good addition to VM.

Infact even as a "sky lover" I feel annoyed that Sky are so petty as to stop sky channels appearing on Tivos epg. But then I also think VM should let Sky have access to the broadband network.

Why do you think Sky should have access to Virgins Fiber optic broadband network because as far as l am concerned Virgin or the name they were under before which was NTL/TELEWEST built their own network with their own money while Sky has piggybacked BT broadband network.

jtaylor06 14-07-2011 18:16

Re: Upgrade...
 
Quote:

Originally Posted by r94yan (Post 35273250)
what sky channels do not appear in tiVo epg??

I think he was referring to the fact that Sky Channels are not allowed to be shown in the mini-tv window at the top right of the menus.

If he did mean the EPG, then all that is missing is Atlantic and SSHD3&4.

Charliedontsurf 14-07-2011 18:18

Re: Upgrade...
 
Quote:

Originally Posted by r94yan (Post 35273250)
what sky channels do not appear in tiVo epg??

Not sure as I don't have Tivo but I think its only when in full screen EPG with the mini tv

I doubt it effects enjoyment of any flims/TV shows you enjoy.

devilincarnate 14-07-2011 18:45

Re: Upgrade...
 
Quote:

Originally Posted by Charliedontsurf (Post 35273264)
Not sure as I don't have Tivo but I think its only when in full screen EPG with the mini tv

I doubt it effects enjoyment of any flims/TV shows you enjoy.

This is due to change due to a deal in the deal that has been done? They will be shown in the mini window.

Maggy 14-07-2011 19:20

Re: Upgrade...
 
This thread is closed while I sort out the off topic postings.

This thread is now reopened.There will be no more off topic bickering.if there is infractions and deletions will be the result.



Jameseh 14-07-2011 23:27

Re: Upgrade...
 
Quote:

Originally Posted by Charliedontsurf (Post 35273243)
Infact even as a "sky lover" I feel annoyed that Sky are so petty as to stop sky channels appearing on Tivos epg. But then I also think VM should let Sky have access to the broadband network.

Hahahahahaha. Your comparing not having Sky channels in a miniguide to handing over the keys to Virgin media's prized asset. VM got the channels when Sky were sold VMtv so Sky have no leverage over Virgin for at least 10 years. Letting Sky at Virgin's broadband network would be like Steve Jobs giving the iPhone and iPad brands to Microsoft then shooting himself in the head.

denphone 15-07-2011 06:49

Re: Upgrade...
 
Quote:

Originally Posted by Jameseh (Post 35273532)
Hahahahahaha. Your comparing not having Sky channels in a miniguide to handing over the keys to Virgin media's prized asset. VM got the channels when Sky were sold VMtv so Sky have no leverage over Virgin for at least 10 years. Letting Sky at Virgin's broadband network would be like Steve Jobs giving the iPhone and iPad brands to Microsoft then shooting himself in the head.

Yes l would have agree with that.

progers 17-07-2011 17:12

Re: Upgrade...
 
Quote:

Originally Posted by jb66 (Post 35272982)
I'm gonna call up tomorrow at 8am and demand I speak to someone from India :)

LOL jb66


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