Tech Guy did it perfect
 

I would like to say many thanks to virgin media tech guy who came to my house today to installed 100 Meg, XL TV with Sky Sports & Movies with HD, and XL phone with unlimited calls. All went very well. I gave him a nice cup of tea and a cake. The tech guy had replaced a new superhub and fitted a new HD v+ box in three rooms!

https://www.cableforum.co.uk/images/...011/05/130.png

http://www.speedtest.net/result/1285947479.png

Re: Tech Guy did it perfect
 

and how long you keeping this connection telford as what you've been on the 10, 20, 30, 50 and now 100 in less than a year

Re: Tech Guy did it perfect
 

It will staying with 100 Meg for the next 18 months with new 18 months contract with everything, TV, Phone and Broadband all top packages!

Re: Tech Guy did it perfect
 

Here we go again. I give it till Monday before he is back to 30Mb. Then again he probably didn't even get anything installed and it's all a crazy nightmare.

Re: Tech Guy did it perfect
 

I don't believe a word.

I would be more inclined to have believed you if you had said OBL was alive and well and living in the anti room at the white house.


You should change your name on here to Walter Mitty

Re: Tech Guy did it perfect
 

Re: Tech Guy did it perfect
 

Please don't reply to this thread anybody.
https://www.cableforum.co.uk/images/...011/05/108.jpg

Re: Tech Guy did it perfect
 

Re: Tech Guy did it perfect
 

again?

Heres a request, send a screenshot of speedtest.net after the speedtest, showing your 100 mb result and this forum; for proof :) like so

https://www.cableforum.co.uk/images/...011/05/110.jpg
(click for fullsize)

Re: Tech Guy did it perfect
 

Just to keep in the spirit of things and in very much tied with Neo's pic...

https://www.cableforum.co.uk/images/...011/05/129.png

Yes the good old Daroth episode where nothing made sense, which is the same as telford :P

Re: Tech Guy did it perfect
 

Guess he's back.
Oh how we've all missed that guy.

Re: Tech Guy did it perfect
 

Shame he didnt get this guy to fit his stuff

http://community.virginmedia.com/t5/...us/td-p/439349

Man I can't believe the non-professionalism shown by VM. Just WOW.

Re: Tech Guy did it perfect
 

Shocking is the only answer that springs to mind. :shocked:

Re: Tech Guy did it perfect
 

check post 13

"it's 23 days since Virgin flooded my property..."
then at the bottom

"Virgin flooded our house 34 days ago and still haven't paid for repairs"

Re: Tech Guy did it perfect
 

http://www.cableforum.co.uk/board/62...nightmare.html

same chap is posting here looking for help

Re: Tech Guy did it perfect
 

The bottom is his signature.

Re: Tech Guy did it perfect
 

http://www.mybroadbandspeed.co.uk/results/93858932.png
http://www.speedtest.net/result/1286742661.png
http://speedtest.uk.net/result/30423/
http://www.speedtest.bbmax.co.uk/res...181&v=12767366

Cable Modem Downstream
DS-1 DS-2 DS-3 DS-4
Frequency 299000000 307000000 315000000 323000000
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y Y/Y/Y
Channel Id 197 198 199 200
Modulation 256QAM 256QAM 256QAM 256QAM
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 6.952
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level
(dBmV) 11.49 11.89 12.43 12.85
RxMER
(dB) 36.39 36.84 37.36 37.86
Correctable
Codewords 131 42 25 19
Uncorrectable
Codewords 281 277 303 284

Cable Modem Upstream
US-1 US-2 US-3 US-4
Channel Type 2.0 N/A N/A N/A
Channel ID 1 N/A N/A N/A
Frequency
(Hz) 45800000 N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation 16QAM N/A N/A N/A
Symbol Rate
(KSym/sec) 5120 N/A N/A N/A
Mini-Slot Size 4 N/A N/A N/A
Power Level
(dBmV) 33.25 N/A N/A N/A
T1 Timeouts 0 0 0 0
T2 Timeouts 0 0 0 0
T3 Timeouts 0 0 0 0
T4 Timeouts 0 0 0 0

Cable Modem Operation Configuration
General Configuration
Network Access : Allowed
Maximum Number of CPEs : 1
Baseline Privacy : Enabled
DOCSIS Mode : DOCSIS 3.0
Config File : *****************.**
Primary Downstream Service Flow
SFID : 25462
Max Traffic Rate : 102400000 bps
Max Traffic Burst : 10000 bytes
Min Traffic Rate : 0 bps
Primary Upstream Service Flow
SFID : 25576
Max Traffic Rate : 10250000 bps
Max Traffic Burst : 16320 bytes
Min Traffic Rate : 0 bps
Max Concatenated Burst : 16320 bytes
Scheduling Type : Best Effort

Re: Tech Guy did it perfect
 

errm thats a VMNG300's stats, and your say your on 100mb????
please explain

presuming that they are your stats, your downstream power levels are too high, and your upstream too low

Re: Tech Guy did it perfect
 

:spin::spin::spin:

Re: Tech Guy did it perfect
 

yep I am on the VMNG300 - the tech guy replaced my superhub as he agree that superhub is rubbish!

I also get the wi-fi of max-out of over 95Meg but with superhub, it rubbish never get any max-out even with R26 is the worse ever firmware version by VM. Tech guy say the power level is fine within the range of 100Meg.

Re: Tech Guy did it perfect
 

are you getting drop out, loss of speed, you should be with those power levels?

Re: Tech Guy did it perfect
 

Nope, no drop out or no loss of speed at all.

Re: Tech Guy did it perfect
 

post the error log from the modem

Re: Tech Guy did it perfect
 

You know what they say about feeding time :)

Re: Tech Guy did it perfect
 

Cable Modem Event Log
First Time Last Time Priority Description


No error there yet since yesterday!

Re: Tech Guy did it perfect
 

im not convinced, photographic evidence?

Re: Tech Guy did it perfect
 

Cable Modem Information
Cable Modem : DOCSIS 1.0/1.1/2.0/3.0 Compliant
Serial Number : ****************
Boot Code Version : 6.1.1c
Software Version : 3.11.1201
Hardware Version : 1.39.0
CA Key : Installed

Cable Modem Status
Item Status Comments
Acquired Downstream Channel 299 MHz Primary Downstream Locked
Ranged Upstream Channel 45.8 MHz Success
Provisioning State OK Operational
Ethernet Link Status Up 1000 Mbps/Full duplex

Cable Modem Upstream Burst



US-1


Req


Init Maint


Per Maint


Adv Short


Adv Long


Adv UGS


(1)


(3)


(4)


(9)


(10)


(11)
Modulation Type QPSK QPSK QPSK 16QAM 16QAM 16QAM
Differential Encoding OFF OFF OFF OFF OFF OFF
Preamble Length 64 640 384 96 104 104
Preamble Value Offset 652 6 6 1028 1028 1028
FEC Error Correction (T) 0 5 5 6 8 8
FEC Codeword Information Bytes (k) 16 34 34 75 219 219
Maximum Burst Size 0 0 0 6 0 0
Guard Time Size 8 48 48 8 8 8
Last Codeword Length FIX FIX FIX SHORT SHORT SHORT
Scrambler on/off ON ON ON ON ON ON

Re: Tech Guy did it perfect
 

take photo of your computer, with the config screen of the modem on, showing the connection stats, with the computer next to the modem

Re: Tech Guy did it perfect
 

Re: Tech Guy did it perfect
 

Oh good, so we can look forward to not hearing from you for 18 months now. Yipee :D

Re: Tech Guy did it perfect
 

judging by those power levels the tech guy did not 'do it perfect'

Re: Tech Guy did it perfect
 

who care ! As long I am getting solid 96 meg download and 9.5 upload and no problem on wi-fi so why should I worry about power level ?

Re: Tech Guy did it perfect
 

power levels dont mean everything, if it aint broke dont fix it. as we have discussed, the VMNG300 is more rugged and can probably cope with power levels where yours are, but I do not believe for one minute that you have changed package once again

but youve had 100meg before and you said it was rubbish

Re: Tech Guy did it perfect
 

my 100 meg are fine! got download transfer rate of 12.6MB/s

Re: Tech Guy did it perfect
 

why do you keep changing you avatar, it was a gremlin, then a blue bin laden, now a normal bin laden, what are you doing?

Re: Tech Guy did it perfect
 

Just testing avatar to suit the secret coded name!

Re: Tech Guy did it perfect
 

you are one strange being

Re: Tech Guy did it perfect
 

The video of USA released of osama bin laden sit on the floor watched himself on the tv is not him at all (that's not him!) USA are lied!

Re: Tech Guy did it perfect
 

are you English? your grammar makes it seem like you are foreign

Re: Tech Guy did it perfect
 

As of now you are permanently on my "user is a gimp list" and added to ignore

**********Edit************

Added and it means i don't have to see his stupid avatar ether . Result :LOL:

Re: Tech Guy did it perfect
 

That's a shame, it's quite good at the moment ;)

Re: Tech Guy did it perfect
 

Im sorry, but his Upstream modulation is wrong for 100mb, shouldn't he be on ATDMA which is a pile o crap anyways.

Re: Tech Guy did it perfect
 

The upstream modulation is fine. ATDMA isn't a modulation and isn't a pile of crap.

Re: Tech Guy did it perfect
 

ATDMA shares upstream with other users locally, how is it not crap :P

QAM16 on 100mb? Is it only ATDMA for the superhub then?

If so then I am glad I still have the VMNG300 in the background if I ever decide I want to stay at end of year and go with 100mb. And thats a big IF :P

Re: Tech Guy did it perfect
 

Cable is shared. ATDMA manages a shared resource reasonably efficiently.

I could explain more but I don't have the inclination given the rest of your post.

Re: Tech Guy did it perfect
 

I know everyone will sigh at me for ignoring the no feeding signs but according to the 'Finally Arrives Here' thread you started on 13 March:

Then after a couple of days of endless speed/ping tests on 15 March:

Then 20 minutes later you backed it up with:

Early hours of the next day (16 March - keep up eveyone!!):

Later that same day:

On the 17 March after we had all discussed how much all these changes must be costing you, it looked like you were going to stick it out on your new tier:

13:17 - 18 March, after we've all debated at length if you are for real or not the news we've all been expecting:

22 March:

25 March:

19:29 7 May:

19:40 7 May:

@Telford, I was going to do a graph of your speed changes, but thought it might give me a funny turn. Can't you see from the above why nobody can take anything you say seriously?

If you manage to go for 18 months without changing to a different package I could be tempted to pay your 19th months broadband for you, not that I think for a minute I'll be getting my cheque book out!!

Cheers
Grim

Re: Tech Guy did it perfect
 

Care to respond to my request telford?

Re: Tech Guy did it perfect
 

That poster will post every now and then with a complete load of bull excreta that Walter Mitty would have not made up. He knows that the admins here cannot touch him because he stays just this side of the line. Everyone should do what i have done and put the fool on ignore

Re: Tech Guy did it perfect
 

Admin's perogative no? If he is that much of a disruption even keeping in toe with the rules, then I am sure they can use discretion and just ban him :P

Re: Tech Guy did it perfect
 

I'm confused as to how anyone can manage to upgrade and downgrade in such a short space of time .Each new package would require a new contract surely ?

Re: Tech Guy did it perfect
 

I know about ATDMA, I have explained it myself on the VM forums how it works etc. So no need to explain.

I still think its a pile of rubbish myself, there is other ways.

Oh and btw ATDMA is a modulation type. Overall I would prefer SCDMA over ATDMA.

EDIT: I remember me and pip having a discussion about this, but pip just opened up a new thread and didn't bother to respond :P

Re: Tech Guy did it perfect
 

so this here.

http://www.cableforum.co.uk/board/35230501-post2.html

VM are not actually using scdma on docsis2 then? sounds like a mode that would help latency. It does seem VM are barely utilising docsis2, no qam64 and no scdma.

Re: Tech Guy did it perfect
 

I would find it shocking if it was true ;)

Re: Tech Guy did it perfect
 

SCDMA has other benefits, it can utilize 128QAM with TCM (Trellis Coded Modulation). Also the fact that there is not time slots assigned per modem on the upstream, so modems can transmit Asynchronous, but as some people know ATDMA is not Asynchronous and assigns time slots to each modem on the same node so it is not a continuous data transmition.

Re: Tech Guy did it perfect
 

Re: Tech Guy did it perfect
 

Cmon Pip put it into your own words surely you got taught that at school :)

What it doesn't say even though it is the same max throughput, ATDMA due to its time sloted upstream channels can cause packet loss when sending data packets to a destination, etc.

Again SCDMA is superior, in the fact as said it can handle 128QAM and use TCM. And Asynchronous upstream channels, even to us it is unnoticeable for the ATDMA timeslots but to the modem etc it is eternity :P

Re: Tech Guy did it perfect
 

Re: Tech Guy did it perfect
 

is there one ?

Re: Tech Guy did it perfect
 

I saw Telford posting modem stats, and assumed that 100mb uses ATDMA upstream, so said... but it seems to have turned into a debate. Which is more entertaining than Telford.

Re: Tech Guy did it perfect
 

Re: Tech Guy did it perfect
 

It is on topic!

He said he got 100mb, I stated that the modulation seemed wrong, and it carried on from there discussing here and there.

I initially said but did not start the debate, so why am I being fingered out.

Besides, like someone said - Is there a topic. Hell even Telford has went off tangents also.

Ok, I will be nice about this...

Dear Maggy J,

What is the topic of this said thread please?

Re: Tech Guy did it perfect
 

I had upgrade and downgrade on ADSL 88th times since 2002. Upgrade and downgrade 28th times since 2007 with virgin media.

---------- Post added at 19:25 ---------- Previous post was at 19:22 ----------

It cost me nearly £4,300 to upgrade, downgrade with ADSL and Virgin Media Cable since 2002 and 2007. My monies going to ran out in my bank!

Re: Tech Guy did it perfect
 

At risk of starting something that might never finish ....WHY?:confused::confused::confused::confused:

Re: Tech Guy did it perfect
 

from what pip pasted and what dabhand is saying I get the impression SCDMA is superior and would have a noticeble impact on jitter however is more diffilcult to get working optimally. So still seems like VM just went for the easiest and cheapest option of upgrading the upstream, they simply went one step up doing the minimal as docsis1 was already maxed out. When they had the opportunity to do a much better upgrade jump by utilising 40mbit channels and this SCDMA mode. does anyone know what comcast and other cable providers are utilising?

Re: Tech Guy did it perfect
 

Oh dear ,it's a good job VM don't have anymore packages for you to try

It would appear that each time you have upgraded/dpwngraded then you have been charged a substantial ammpunt of money ,possibly the cost of the contract ,so once again........ WHY?

Re: Tech Guy did it perfect
 

Do you honestly expect an adult answer to that question :LOL:

Re: Tech Guy did it perfect
 

video here of 100 Meg:

View My Video

Re: Tech Guy did it perfect
 

Don't worry, there will eventually be 200Mb, 400Mb and 1GB for him to try eventually.:D

Chrys, I note you only refer to the advantages of SCDMA and seem to ignore the disadvantages as does DABhand.

AFAIK (which is limited) it is only used for mobile eg 3G etc. Igni is the best one to answer perhaps.

Re: Tech Guy did it perfect
 

£4,300 isn't coming from my money! It from government tax money that paid for me!

Virgin Media customer support ask me why do I kept upgrade and downgrade and it cost alots of money to pay installation and activation charge and I told them "look it none of your business, do u want my business ?" and they went ahead and say "it your money sir"

Re: Tech Guy did it perfect
 

Government tax money ,what do you mean by that ?

Re: Tech Guy did it perfect
 

He is talking pants. Firstly the video he posted is not date stamped etc so could be from someone else on another forum etc. I would be more impressed if he had this forum page on the video then onto a speed test by minimizing or swapping tabs.

Plus he did say in a post earlier that the monies in his bank is going to run out.

I dunno sounds like he is a type of person who longs to be better than others so invents situations to suit. IMHO.

Re: Tech Guy did it perfect
 

May i refer the honorable gentleman to post 5:D

Re: Tech Guy did it perfect
 

Here is my proof video here with speed test following by date and time:
View My Video

Re: Tech Guy did it perfect
 

Ok that shows something that is done just after 8pm, but that could be yesterday, last week, last month - and again no reference to this post to see that it is indeed today. So you may well be on 100mb. But if you are doing all this and paying monies from the "government". Then why are you so eager to downgrade and upgrade while paying cancellation fees etc?

You will never always get 100mb, it all depends on the other server you are getting from, perhaps their maximum upstream is 50mb, so you will get 50mb from them assuming no one else is getting at the time.

So just stick at it and use it.

Don't see the reason why you make these posts.... I just don't know, maybe something in the water at Telford.

Re: Tech Guy did it perfect
 

It is about telfordcable's upgrade apparently.

Just don't digress onto other topics please and I'm trying to be nice so I will remind you that arguing in public with a moderator is subject to an infraction.

Re: Tech Guy did it perfect
 

Maggy J I apologose for my reply which I posted after your post, can you please if possible move posts relating to ATDMA and SCDMA to this thread?

http://www.cableforum.co.uk/board/12...s-2-parts.html

As I think was a good discussion, thanks.

Re: Tech Guy did it perfect
 

Sorry TC, there's no date on there.

---------- Post added at 20:48 ---------- Previous post was at 20:44 ----------

You can move mine there if you want as well.:D

Re: Tech Guy did it perfect
 

I feel happy knowing that taxpayers are the ones footing the bill for this dolts escapades through VM's complicated billing system.

I look forward to him moving up to the 1.5gb business trials!

Re: Tech Guy did it perfect
 

He would have to change his name to londoncable and go to one of the London businesses in trial for that to happen :p:

Re: Tech Guy did it perfect
 

Re: Tech Guy did it perfect
 

Don't know about the flow of the thread Maggy as ATDMA and SCDMA are already mentioned and are both part of the DOCSIS 2 platform which the thread is about.

I can see the problem moving individual posts to it though.:D

Re: Tech Guy did it perfect
 

I linked to this thread from the other so we can discuss the SCDMA stuff there now.

Re: Tech Guy did it perfect
 

Re: Tech Guy did it perfect
 

SCDMA is less efficient than ATDMA. 128QAM requires an insane upstream SNR, 64QAM is a challenge for operators to push to let alone another 3dB to cater to 128QAM and after overheads it doesn't actually provide anything more than 64QAM ATDMA.

SCDMA does indeed have a purpose, it is more resilient in the presence of burst noise that ATDMA, however horses for courses. If it were so evidently superior everyone would be doing it. They aren't.

Re: Tech Guy did it perfect
 

Re: Tech Guy did it perfect
 

Tech Guy is booked for this thursday to check my power levels correctly. I had spoken to tech support and they had check my VMNG300 power level signal and say it need to be booked again for tech guy.

Re: Tech Guy did it perfect
 

I clearly don't understand tax/business law, how or rather, why would the government foot the bill for someone's inability to decide on a product?

Re: Tech Guy did it perfect
 

Either he got a load of tax rebate or is some sort of benefit income hence him saying government money.

Re: Tech Guy did it perfect
 

With the poor English I'm guessing he is some sort of bod from abroad looking to test out our countries tiers of cable.

Re: Tech Guy did it perfect
 

hahahahaaaa, maybe he is from offshore tech support?

Re: Tech Guy did it perfect
 

well a tax rebate is still his money so i am still confused :confused:

Re: Tech Guy did it perfect
 

Think i know what he is but if i post it i would be banned :LOL:

Re: Tech Guy did it perfect
 

Likewise!:D

Re: Tech Guy did it perfect
 

PM's are always good ;)

its got to be either fraudster or something racist

Re: Tech Guy did it perfect
 

do tell i'm intriged :D

Re: Tech Guy did it perfect
 

no no, "monies":dozey:

Re: Tech Guy did it perfect
 

I would not judge anyone who posts on a forum as to their personal circumstances. I know he's an idiot though!

Re: Tech Guy did it perfect
 

george agdgdgwngo

Re: Tech Guy did it perfect
 

I don't do racist stuff :(

Ok here you go

He's a complete plonker Rodney

Re: Tech Guy did it perfect
 

anything in that post wasnt an assumption, the only assumption i have about TC is that he is foreign, and he is an attention seeker. I feel i am able to post this, because every member of this forum knows this, even TC himself

---------- Post added at 18:27 ---------- Previous post was at 18:26 ----------

but you are from Warrington? not the part iv been to obviously ;):D:D