Finally arrives here !
 

I got 100 Meg finally arrive here today and here is my wifi wireless speed:

https://www.cableforum.co.uk/images/...2011/03/36.png :)

Here is the best 200MB test files for 100 Meg:
ftp://speedchecker.org/200MB.bin.zip (ftp server)
http://speedchecker.org/downloads/200MB.bin.zip (http server)

https://www.cableforum.co.uk/images/...2011/03/53.png

http://www.pingtest.net/result/36915400.png

re: Finally arrives here !
 

[img]Download Failed (1)[/img][img]Download Failed (1)[/img]

re: Finally arrives here !
 

whats the modem config set to? i havnt seen any 100mb users actually hit 100mb more like 96/97 and when 100mb first came out, im sure people were getting 13mb upload speeds?

re: Finally arrives here !
 

Pleased for you, telfordcable - do try and keep it for more than a couple of months, eh?

btw, your sig is still your old 30Mb/s speedtest.

re: Finally arrives here !
 

Here we go again :rolleyes:

Re: Finally arrives here !
 

His Ping is bad for a 100Mb connection.

Re: Finally arrives here !
 

Yes the tech guy is coming back on thursday to adjustment power level as they say my power level on upstream is too high. And on downstream too.

---------- Post added at 15:29 ---------- Previous post was at 15:28 ----------

Connection

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 299000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 197 55616000 Kbits/sec 299000000 Hz 9.9 dBmV 39.2 dB Hybrid
Locked QAM256 198 55616000 Kbits/sec 307000000 Hz 10.0 dBmV 40.3 dB Hybrid
Locked QAM256 199 55616000 Kbits/sec 315000000 Hz 10.4 dBmV 41.1 dB Hybrid
Locked QAM256 200 55616000 Kbits/sec 323000000 Hz 10.1 dBmV 42.1 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 1 20480 Kbits/sec 45800000 Hz 48.7 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 20548
Max Traffic Rate 102400000 bps
Max Traffic Burst 10000 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 20544
Max Traffic Rate 10250000 bps
Max Traffic Burst 16320 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 16320 bytes
Scheduling Type Best Effort
Current System Time:Tue Mar 15 15:29:17 2011

Re: Finally arrives here !
 

How come you have managed to post a 10Mb config instead of a 100Mb one.

Here is my 30Mb to compare it with Max Traffic Rate 33330000 bps.:D

Re: Finally arrives here !
 

I dunno why ? The tech guy been here for 2 hours this morning. Went back and forward from the green box.

Speedtest result connected to superhub via ethernet cable (wifi is off and disabled)

https://www.cableforum.co.uk/images/...2011/03/52.png

Re: Finally arrives here !
 

Why don't you provide a link to your speedtest, as you normally do?

Re: Finally arrives here !
 

Primary Downstream Service Flow
Downstream(0)
SFID 20927
Max Traffic Rate 102400000 bps
Max Traffic Burst 10000 bytes
Mix Traffic Rate 0 bps

Is that 10 Meg config file or 100 Meg ?


Primary Upstream Service Flow
Upstream(0)
SFID 20629
Max Traffic Rate 10250000 bps
Max Traffic Burst 16320 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 16320 bytes
Scheduling Type Best Effort

Upstream are the correct config file for 10 Meg

Re: Finally arrives here !
 

The images he is posting are directly hosted on Speedtest

First one in the thread is http://www.speedtest.net/result/1202945323.png

Same for the pingtest result http://www.pingtest.net/result/36915400.png

Re: Finally arrives here !
 

Thanks, Ben - I should have clicked on "properties".....

Re: Finally arrives here !
 

His ping is not what i expected for a 100 meg service.

Re: Finally arrives here !
 

http://www.thinkbroadband.com/speedt...4990525662.png

Not right on here with superhub. The techguy never checked power level, all he do is check ensure I got the superhub and he went back to green box to activated 100 meg and he went back and forward to adjustment at the green box. He never touch superhub or cable from outside of my house to the superhub inside.

I ask him "Are the power level need to be checking out?" he say "no need, it the same as 30 meg".

---------- Post added at 16:07 ---------- Previous post was at 16:06 ----------

I just click Insert Image from here that why

Re: Finally arrives here !
 

Would you care to check again and look closely this time Masque.

33330000
102400000

Notice the extra 0 on TC's?

Re: Finally arrives here !
 

well spot on mate! I thought for 1 minute why I am on 10 meg say Masque and I was panic attack.

Re: Finally arrives here !
 

Wonder if Masque is trying to have a bit of fun with you :LOL:

---------- Post added at 16:13 ---------- Previous post was at 16:12 ----------

Soon as 100 meg is ready where i live i will be straight on the phone.

Re: Finally arrives here !
 

http://www.thinkbroadband.com/speedt...1798625852.png

http://www.speedtest.net/result/1203147265.png

You may now click this url link of my speedtest

Re: Finally arrives here !
 

Did you reach for the phone at all.:D:D:D

Re: Finally arrives here !
 

Sirius is the one who mentioned a phone!:D:D:D

Re: Finally arrives here !
 

The would have been alarms going once his number was seen.:D:D:D

Re: Finally arrives here !
 

Re: Finally arrives here !
 

Why is Birmingham server had better ping and better upload than London server but very poor download speed thought:

https://www.cableforum.co.uk/images/...2011/03/47.png Birmingham
https://www.cableforum.co.uk/images/...2011/03/48.png Manchester
https://www.cableforum.co.uk/images/...2011/03/49.png Galway
https://www.cableforum.co.uk/images/...2011/03/50.png Milton Keynes
https://www.cableforum.co.uk/images/...2011/03/51.png London

Re: Finally arrives here !
 

Re: Finally arrives here !
 

Re: Finally arrives here !
 

LOL

Re: Finally arrives here !
 

This.

Re: Finally arrives here !
 

I have my deck chair - Check

I have cold ones in the fridge - Check

Now let the fun begin.

I say at least 100 post before he says he has had it removed.

Re: Finally arrives here !
 

Here's hoping that the last emoticon will be true this year!

Edit: Now has a sudden urge for popcorn...hmm ;)

Re: Finally arrives here !
 

just downgrade back to XL 30 meg now as I don't like 100 meg at all. speed is all over the place, 25, 42, 52, 61, 77, 83 and 96 meg and very poor upload speed with poor ping.

Much better now:

http://www.speedtest.net/result/1203327478.png

Re: Finally arrives here !
 

:rofl::rofl::rofl::rofl:

BTW has anyone seen one of these today - http://www.collegehumor.com/video:1926079

Re: Finally arrives here !
 

I now realise myself that both L 10 Meg and XL 30 Meg is more solid and far better than rubbish XXL 50 Meg and 100 Meg (very poor indeed and not worth the money!) I shall not go ahead with 200 Meg in a few years time. I am now staying with XL 30 Meg forever! :)

[img]Download Failed (1)[/img]

---------- Post added at 18:18 ---------- Previous post was at 18:06 ----------

Re: Finally arrives here !
 

So again you have confirmed that we cannot believe a word you say. Did you forget to take your medication this morning and that's why the thread is here now ???

Re: Finally arrives here !
 

[img]Download Failed (1)[/img]

Re: Finally arrives here !
 

How much and do you deliver :)

Re: Finally arrives here !
 

:redcard:

Re: Finally arrives here !
 

I love my 50mbit...will be going for 100 when I can.

Re: Finally arrives here !
 

30, 50 and 100 are all on the same docsis 3 network, how can they be different?

Re: Finally arrives here !
 

[img]Download Failed (1)[/img]

Re: Finally arrives here !
 

Indeed

Re: Finally arrives here !
 

This thread has been restored after a brief absence. Please stick to the topic and no more popcorn posts, that has been overdone now.

Re: Finally arrives here !
 

If you are running wireless then that's an acceptable ping, if that is connected by Ethernet then I would be more concerned.

Edit - Wait a minute... you had 100Mb installed today and the downgraded on the same day ??? Is your fluctuating speed not more down to your wireless connection or the speedtest site?

Re: Finally arrives here !
 

Or something more mythical. I suggest you read all of the other posts on this forum from Telford Cable before you make your mind up. But to give you a hint he has the ability to stretch the truth in to another dimension ;)

Re: Finally arrives here !
 

I think its more down to his incompetence

Re: Finally arrives here !
 

How many activation charges would he have paid?
I think he's going to get a few awards:

- World Record for change in broadband speed over a period of 3 months
- VM's number one profitable customer

Re: Finally arrives here !
 

With the kit I know you have access to you already have the ability to download the internet so 100meg will be a waste :p:

Re: Finally arrives here !
 

:LOL:

You know me to well

Re: Finally arrives here !
 

Certainly do!

https://www.cableforum.co.uk/images/...2011/05/67.jpghttps://www.cableforum.co.uk/images/local/2011/05/1.gif


:D:D:D:D:D:D

Re: Finally arrives here !
 

Dont be cruel. Warrington Wolves fans are an endangered species;)

Re: Finally arrives here !
 

:LOL:

---------- Post added at 00:06 ---------- Previous post was at 00:03 ----------

Hope you have your tickets for the 25th

Re: Finally arrives here !
 

Unfortunately not as I have to be elsewhere.

Re: Finally arrives here !
 

They refund me activation & installation charge £70 credit back into my account and also refund me partial service charge because of same day upgrade & went back downgrade again after complaints of virgin tech guy not doing their job properly and never check any power level signals.

I had test it via microsoft technet 3.2gb windows 7 iso and speed was all over the place via ethernet cable with a transfer rate of 1.19Mb/s to 4.78Mb/s never get anywhere near 5Mb/s or 10Mb/s.

After downgrade back to 30Meg, it download transfer rate steady and solid at 3.9Mb/s all times.

It appear very poor indeed for 100Meg as I don't know if it was to do with superhub cannot cope with 100Meg or something to do with incorrect power level signals or could be secret hidden traffic shaping.

100Meg isn't worth it to be honest, waste of £45 a month for silly low speed!

Re: Finally arrives here !
 

Pretty incompetent on VM's part. After all the modifications and up and downgrades on your account should have actually held you to the contract for a change.

Everything is fine, as speeds go up so transfers get more inconsistent. Being realistic with expectations is very wise.

Re: Finally arrives here !
 

Except they probably legally can't

DSR and Right to Cancel and all that

Plus their own 28 MBG policy

Re: Finally arrives here !
 

The DSR right to cancel doesn't cover services that have already begun being provided, i.e. he loses his right to cancel as soon as it's turned on. That just leaves VM's own 28-day MBG, which could be wrangled out of as he's upgrading an existing service, not taking a new one.

Re: Finally arrives here !
 

If it's a new contract (which 100Mbit) is, then that's not true. The DSR would apply

Re: Finally arrives here !
 

VM will one day turn round and tell him that he can't upgrade or downgrade lol.

Re: Finally arrives here !
 

Just upgrade back to 100 Meg as tech guy had fixed my power level. It now stable 98.79Meg download and 9.42Meg upload. Downloading transfer rate of 10.2Mb/s solid. Ping is now 6ms. Much better :)

Re: Finally arrives here !
 

Better change your info over there on the left then..;)

Re: Finally arrives here !
 

Re: Finally arrives here !
 

wow the red arrows have gone past


...oh no wait, that was just three flying pigs:wtf:

Re: Finally arrives here !
 

A question for the techs ... Would a tier change be likely to trigger a fresh IP bring issued to the subscriber?

Re: Finally arrives here !
 

I'm guessing there hasn't been a change?

Re: Finally arrives here !
 

ip adresses are dynamic, they change evey time you connect.

telford was on 30, then 100, then 30, now 100 again. every time he has changed, his modem will have re-established a connection, and a new ip address given

Re: Finally arrives here !
 

No, they are sticky. They change either whenever a customer changes CPE MAC address, changes DHCP scope via a resegmentation or config change, when DHCP server is reloaded or otherwise its table cleared, or a client is offline for long enough for their old lease to be taken by another subscriber.

He'll have the same IP address on 30Mbps as 100Mbps.

Re: Finally arrives here !
 

Straight to the point here, I don't believe a word your saying.

Re: Finally arrives here !
 

Sounds like it's not relevant, but what I'm really trying to do is get evidence - lots of you in this thread seem sure the OP is some sort of troll, wind-up merchant or general time-waster. I want to see what we can establish for certain rather than by innuendo or resorting to LOLcat-style interweb cartoons. ;)

Re: Finally arrives here !
 

Hmmmm I smell something and it ain't pretty.

Is it actually possible to get 100 then downgrade to 30 the next day and then back to 100 a couple of hours later? Do our systems really work that fast and surely he would be tied to a contract by now if anything he says is actually true?

Re: Finally arrives here !
 

You could certainly downgrade from 100Mbit to 30Mbit, but as far as I'm aware going back up again is an install tech appointment only

Re: Finally arrives here !
 

and im pretty sure you cant make a tech appointment for the same day, a couple of hours later

Re: Finally arrives here !
 

Correct Ben, 100Mb shouldn't be a tier change but a manned install only during this rollout phase. Although theres nothing to stop a 100Mb tier change if the customer has the correct equipment, although if the customer had issues and downgraded to 30 then why would CS/CR change back to 100Mb without a tech roll?

And how did an engineer fix it so quickly? Surely a callout would be 24-48 hours minimum?

Trollz be lurkin here.... screenshots of a mates connection that he is flashing as his own? Or maybe he has 100Mb but just wants to chat about it? Either way, we had screenshots of speed tests of 100Mb but no evidence of the so called fluctuating speed...

:)

Re: Finally arrives here !
 

Even if you only just downgraded from 100 the day before?

Re: Finally arrives here !
 

I suppose it might be technically possible with some system fiddling, but whoever did it would probably get spoken to.

Personally I can't be bothered finding out if it is or not.

Re: Finally arrives here !
 

I think i have made my position clear, I think he has and is taking us all for a ride. I just cannot figure out why ???:

Re: Finally arrives here !
 

100 Meg is hotter here

[img]Download Failed (1)[/img]

Re: Finally arrives here !
 

Boredom?

Re: Finally arrives here !
 

Ahem.....

http://www.cableforum.co.uk/board/at...7&d=1300293160

Could have sworn he had 20/30Mb BB before.......

Re: Finally arrives here !
 

Bad case of photoshop :)

Re: Finally arrives here !
 

The one off charges and layout seem to be in the right place though

EDIT: However, unless that was taken after the service reversal, there would be some part month charges for the 100Mbit upgrade

EDIT 2: Why does it say 'You are new here aren't you - We haven't billed you for anything yet' if he's been with Virgin for a while

Definately something fishy going on

Re: Finally arrives here !
 

As i have said i honestly don't believe a word he is saying.

Re: Finally arrives here !
 

its definitley been in photoshop at some point or another, I cant think of another software that you can set brush opacity on, you can see where he has scribbled over *his* details that he has gone over it a couple of times with a semi opaque brush, i cant see any of it being real to be honest. telfordcable business as usual

Re: Finally arrives here !
 

Had a look at the bill, zoomed in, looks legit to me, no modding at all anywhere apart from the obvious.

Outstanding balance, no wonder lol

Read this thread a couple of times from the start, found it weird "chucking in the rubbish 100mb, all over the place bit" and the extra 0 for speed but on the whole not really much evidence of talking rubbish.

(cheers for the bullseye bro)

Re: Finally arrives here !
 

Have a read of all of his other threads then make your mind up.

Re: Finally arrives here !
 

Re: Finally arrives here !
 

Haha, and here comes the popcorn again!

Re: Finally arrives here !
 

lol ok chaps, as you will see although I have been a member since `08, I have only just started to browse these parts again.

If this is soo then how is he allowed to keep on spouting false claims?

Re: Finally arrives here !
 

Because i don't think there is anything in the terms and conditions for the forum that's says if you exaggerate the truth by a light year you get removed :)

Re: Finally arrives here !
 

Light year? come on that`s iffy ;)

Re: Finally arrives here !
 

I suggest you take a look at telfordcable's posting history before you pass judgement. ;)

Re: Finally arrives here !
 

It was meant to be an example of his ability to exaggerate :LOL:

Re: Finally arrives here !
 

If you think that's iffy, take a look back at some of Telfords posting history, it takes "iffy" to a whole new level

:rolleyes:

Re: Finally arrives here !
 

Didn`t realise Telford had cable soo you are all right lol

Re: Finally arrives here !
 

Yup! No idea when it was introduced here, but I remember my Nan having the good old Telewest with the green numbers at the top right on TV.

Re: Finally arrives here !
 

Telford has cable and it was just upgraded to carry 100Mb this week.:)

Re: Finally arrives here !
 

Look folk, it real as my ebilling is in credit of -£103.00 as I owe virgin media zero bill this month and the activation fee is free of charge upgrade to 100Meg from 30Meg. No charge as they credit me £30.00 for activation fee. 100 Meg no problem here so far! Got 4ms ping and 0ms jitter!

Re: Finally arrives here !
 

So explain why the Billing Overview image you posted specifically says Virgin haven't billed the account yet, when you have had broadband for ages, have just said you have had previous bills, and that 100Mbit was an upgrade to an existing service

Re: Finally arrives here !
 

It will happen when you are in big credit ahead and no bill this month! Why don't you put £103 credit in and you will find out next month will be no billing and saying aren't you new to virgin yet on your account ?

Re: Finally arrives here !
 

Ok I'll check they system tomorrow

Re: Finally arrives here !
 

http://s3.postimage.org/6mabs5omq/Untitled.jpg

---------- Post added at 00:25 ---------- Previous post was at 00:25 ----------


Good! I am not lied as I am honest!