100mb Superhub I REGRET UPGRADING
 

ive just come off the phone to vm,

i started my phone journey at 18:00 with the mind of getting gt5 on the ps3 to connect without lag, discconection from games or have problems connecting to games, ive found that the superhub firewall cannot be disabled, nor can the dmz or the port forwarder open any ports, this is because its netgear, they have always had soddy fw that never does as its told!!!

why change something that ant broke, why cant i have the 50mb modem back on the 100mb service, it is possible and i would only contact vm if my line goes down (feel like im askin for abit more responability off my dad) im a big boy and can look after my network, the super hub cant look after my network because if you dont want jitter on your connection you have to disable ip flood protection, so its not secure

eather hurry up with the fw update with the modem only option (the modem option may have a firewall attacted to it tho :( )
or give me a 100mb modem

this has made me regret letting go of my 50mb modem

re: 100mb Superhub I REGRET UPGRADING
 

Firewall is under the services menu, it runs better disabled

re: 100mb Superhub I REGRET UPGRADING
 

well yes, like i said you untick the firewall but its still there, try and open a port on your superhub and see if you can open it, ive had 5 vmdh teckys not able to do it tho one said ports dont exist on a pc :rofl:

re: 100mb Superhub I REGRET UPGRADING
 

IP flood protection doesn't make your network insecure, it's a pointless piece of excrement feature.

To be perfectly honest all the firewall features on the hub are pointless.

Re: 100mb Superhub I REGRET UPGRADING
 

exactly, the firewall ant upto scratch, i want to use my own gear but whats the point if u cant have dmz or a modem

Re: 100mb Superhub I REGRET UPGRADING
 

I disabled the firewall on mine and have had no issues with it.

Re: 100mb Superhub I REGRET UPGRADING
 

so you can go on grc and it shows all your ports open???

have you got gt5??? dont you suffer with the probs i have???

Re: 100mb Superhub I REGRET UPGRADING
 

Well I have been able to use torrents, game online with my ps3 and xbox 360 with no connection issues.

Re: 100mb Superhub I REGRET UPGRADING
 

gt5 has probs with it, when i use to have the modem i plugged it in and prob solved, gt5 is funny over firewalls unlike other games like cod, it has to have an open port or your connection is unreliable

point it you cannot open port, disable firewall or dmz, so i want a modem instead

the superhub is a bottleneck

Re: 100mb Superhub I REGRET UPGRADING
 

Me too , ping was awful before I turned ip flood detection off but now no issues at all , wireless range not quite as good but on the whole very pleased :)

Edit : do run my ps3 in the dmz though but did on my other router too

Re: 100mb Superhub I REGRET UPGRADING
 

you wont, like me everything else is good (web, p2p, streaming) but when it comes to gt5 it plays up

dont you see what i am saying, the superhub features dont work as they should, try block a port or open one, you cant because the hub does not do as it should, a bottleneck

---------- Post added at 21:12 ---------- Previous post was at 21:07 ----------

has anyone tested the dmz to see if it does allow the connection to be open/unfirewalled????

---------- Post added at 21:25 ---------- Previous post was at 21:12 ----------

is nobody interested or have i got a faulty superhub???

can anybody get the dmz to work as it should and tested it???

Re: 100mb Superhub I REGRET UPGRADING
 

it wont due to NAT.

you would have to also DMZ to somewhere to show open ports.

Re: 100mb Superhub I REGRET UPGRADING
 

in the end i cannot play gt5 correctly through the super hub, ive dmzed the ps3

on my old setup i use to dmz but the firewall on the router would need switching off or port forwarded, would work a dream

now is it possible to get a modem, save all this headack because gt5 plays up through the superhub, dont even think the modem only update with fix it because netgear fw is buggy

---------- Post added at 21:52 ---------- Previous post was at 21:41 ----------

Masque is it possible to have a modem only setup, you know as well as i theres no reason why it cant happern, even if i said i want to go down to 50mb they wouldent give me a modem

wish i never opened my mouth, would be playing gt5 online without problems

---------- Post added at 22:17 ---------- Previous post was at 21:52 ----------

just been looking online and it seems that one or two other ps3 titles suffer this problem, most other games are unaffected

can nobody help, even just to set it up in the superhub, ive done all the normal setting no firewall/ip flood protection, linked the ps3 to an ip, forwarded all the psn ports with dmz to the ps3 as well, with all them settings it should act like im connected to a modem but gt5 still plays up with these settings

Re: 100mb Superhub I REGRET UPGRADING
 

Did they take your old modem when you upgraded?

Re: 100mb Superhub I REGRET UPGRADING
 

yes :(

Re: 100mb Superhub I REGRET UPGRADING
 

Technicians always take old modems from customers.:)

Re: 100mb Superhub I REGRET UPGRADING
 

Have you tried going back to basics, delete any port forwarding or triggering rules also remove your consoles IP from the DMZ and see if uPNP opens the necessary ports for you.

If they don't, slightly increase the advertisement to live in hops from 4 to something likw 10 or 11.

I don't get any problems with GT5 that I'm aware of, how does the lag become evident, is your car jumping across the screen, or have you noticed that the cars you race on line don't react the same way as in the game.

Also if you've not done this already, could you post your upstream and downstream power levels for the more knowledgable to have a look at.

Re: 100mb Superhub I REGRET UPGRADING
 

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 306750000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 162 55616000 Kbits/sec 306750000 Hz -0.9 dBmV 40.8 dB Hybrid
Locked QAM256 161 55616000 Kbits/sec 298750000 Hz -0.6 dBmV 40.0 dB Hybrid
Locked QAM256 163 55616000 Kbits/sec 314750000 Hz -0.8 dBmV 40.3 dB Hybrid
Locked QAM256 164 55616000 Kbits/sec 322750000 Hz -1.1 dBmV 40.4 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 5 20480 Kbits/sec 45800000 Hz 53.4 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

i know my d/l pwr needs upping and the ul pwr needs to come down, im getting 90mb down and 8.00mb up

when you first boot gt5, when connected to psn, it takes about 25sec to 2 mins just for the main icon to become selectable, every load screen (say comming out of OUD to gt life or loading up the lobby) can take 25 secs to infinity, if its stuck on load screen press ps and disconnect, loads up right away with the not connected, do you want to connect? click yes and it starts over again, when your in an online lobby, for no reason it will disconnect and say you have disconnected form the server, if i manage to race its ok, no lag as in cars jumpin everywhere, its always smooth, just out of the blue it can disconnect, as well i get not network compatible when connecting to lobbys sometimes, if i want the game to load quick i have to keep it disconnected and then whats the point, im a big online gamer

tryed resetting the SH god knows how many times with different combos (even dmzing my old router and connecting to that) with no luck, ive been though virgin (who say they dont support ps3 and vmdhs who will do what ive done and scratch heads and say we cant fix it

ive tryed 2 ps3 with the same results cleared all my cache in gt5, even reinstalled hdd data, nothing, wireless and wired still the same fault

Re: 100mb Superhub I REGRET UPGRADING
 

Your downstream power level is as near perfect as you'll get. As long as the upsream power is stable at 53.4 then that's OK too.(so you don't know what you think you now!).

Re: 100mb Superhub I REGRET UPGRADING
 

really

ive been told the dl pwr should be around 1.0+ and the ul pwer to be 35-55 (you said that). pritty near the limit ant it, because i can only get 8mb, so wise one, why is my upload limited to 8mb

i know my ps3 dont like this SH or am i wrong with that as well???

why not try and help solve the prob, google superhub and the ammount of problems comming up its putting off future 100mb cust

---------- Post added at 10:24 ---------- Previous post was at 09:46 ----------

just come off the phone to retentions and a nice lady did comfirm that gamers are downgrading to 10/20mb to enable tham to have constant uninterupted streaming

shes booked me a teck to come out with a modem :) tho i dont hold my breath it will be the old 50mb modem

tip of the day if you p2p or usenet then go for the superhub, if your a gamer on pc, ps3 or xbox then avoid like the plauge, wish i had

Re: 100mb Superhub I REGRET UPGRADING
 

Have you tried disallowing the game to boot from start up?

Then allowing your console to boot up, sign in as usual to PSN then when its finished loading all your friends online status, then boot the game up.

Did you say you had installed the complete game onto your HDD, took me about an hour ish.

Some of your problems sounds like NAT issues, but I've noticed occasionally GT5 online can be flaky, not just for me but my friends also (on BT BB)

Have you tried allowing the console to connect in "auto" mode because I found messing around with it can make it worse, especially with things like duplex, mtu, etc etc.

Do you tend to play with the same friends a lot, if so have you tried hosting or letting someone else host just in case one of your friends has the NAT issue.

Just a few things youve probably already tried, but just for kick's is there anything interesting mentioned in your modem log.

Have you made sure all the connections are done up nice and tight on the coax from outside to inside, I've noticed some engineers have a habit of leaving them finger tight (soz guys but its true)

Have you tried different ethernet cables

The funny thing is I had some of your issues with Black Ops as in it would take an age to sign into the BO servers, 5 to 10 mins but since I changed to the SH that aspect has been fine.

Good luck

Re: 100mb Superhub I REGRET UPGRADING
 

nothing in logs, and the usual stuff in event logs

the console never boots up into game, like to have alook as psn store before i go into hours of gaming tho i have notice since on SH it takes about 10 secs more to login

black ops is no go (thats black ops server or coding)and yes i know gt5 ant perfect but when im having probs (all the time though the SH) other people dont suffer, i play people on my buddy list as well as going though the lobby and finding a game, ive hosted and others have hosted, it can be fine for an hour (if im lucky) or it can be disconnecting and timing out on what ever i do, even when hosting my own game sometimes no one can connect to me (says incompat net work) when they are having no probs

the thing it, when i was on 50 mb it was fine, if it played up real bad i would just connect it though the modem and it would be fine (dont say have you tryed rebooting, it seems all i do is reboot my ps3)

though the super hub its playin up all the time, its all auto and ive tryed manually setting as well on the ps3 side

all my coax are spot on (wouldnt be that anyway as the modem side is stable)

could you give me your settings for the SH you use, ill reset mine and try them out again

Re: 100mb Superhub I REGRET UPGRADING
 

All I've ended up doing is putting everything back to normal, by that I mean deleted port forwarding for the PS3, made sure uPNP was still switched on in the SH, increased the advertisement to live hops from 4 to 11 in the SH, and let the PS3 connect in auto.

Turned off the SH once I'd made the changes for 30 secs then rebooted it, then booted up the PS3 and it seems ok to be honest.

Just out of curiosity how much Jitter do you get from http://pingtest.net/

Have you got any FP attenuators on the SH

Re: 100mb Superhub I REGRET UPGRADING
 

I tried out GT5 last night and it played online fine and connected pretty quickly too.

My Superhub is setup as standard and the only thing I did was to turn off the firewall and IP flood detection.

I have had no online gaming issues at all and regularly play Black Ops online.

To say that gamers should avoid the superhub is a bit over the top. Not everyone is having the problems you seem to be having.

Re: 100mb Superhub I REGRET UPGRADING
 

no attenuators on the coax, ping test i get an f unless i turn off ip flood and or firewall

well it maybe over the top, but if thats the case why are vm downgrading gamers who suffer with this prob,

before i upgraded it was fine, now theres something wrong and its since i got the SH, im retrying the settings you have both use, see if that corrects it

dont get me wrong i would use the SH if you didnt have to disable security features to reduce jitter, open ports or block ports dont behave like it should (if you put the setting in it dont make a difference ) as well netgear routers cant handle jumbo frames and has a small nat
when you have lots of things connected they tend to do strange things, i could live with this, i cant live with gt5 how it is atm thats why im asking to go back to 50mb modem and downgrade to 50mb

Re: 100mb Superhub I REGRET UPGRADING
 

Not sure what is up with your superhub then, I have been using mine problem free since September and I always have an iMac, PC, Windows Laptop, xbox360, PS3, iPad, HTC Desire connected to the superhub and have had no connection issues and no problems gaming on the consoles.

Re: 100mb Superhub I REGRET UPGRADING
 

Downstream power should be between -7 and +7. Around 0 is slap bang in the middle of optimum range.

Upstream power should be between 35 and 55. Again that is optimal range, not the limit. The limit is higher and equipment can can still work anywhere between 25 and 62 or more

---------- Post added at 11:59 ---------- Previous post was at 11:56 ----------

Not everyone is having the same perfect experience as you either, though the fact that you had to turn off two built-in security features that were on by default to get an acceptable experience suggests something is wrong with the firmware by design.

Judging by most of the complaints I've seen so far it appears to be more a quality control issue with some units working fine and some units giving endless problems. Still, saying "mine works" doesn't really help people since most people here are complaining because theirs *doesn't*.

Re: 100mb Superhub I REGRET UPGRADING
 

Right, done some testing (Online Gaming :)) and this is what i did, used reset button, then turned off ipf and fwall, then changed upnp hoops from 4 to 11, had no router connected, just PC and PS3, and it worked for hours, so plugged my router in and put all PC though the second router, but PS3 still through SH Wifi, worked for about an hour, then had the same GT5 probs, so i unplugged the router, still nothing, Reset SH and it worked again,

anyway looks like i can live with this for now, tho i would still like a modem as then theres no dodgy box with an intermittent fault, yes it will probably be replaced on monday (vm comming out) but i know it will be the same because netgear routers are like choc fire guards, just hope they get the modem update right if i dont get a modem

Re: Did not want to start another 100meg post
 

Sorry for the hijack

Can anyone give me some advice please, Had 100 Meg installed on Friday

Been doing the speed tests from speedtest.net out of 37 test all have different times in the day, eve, night, 30 have been around 51 to 70meg only about 7 have hit near 85 meg to 93 meg.

I have also downloaded the demos from here

http://gamefiles.virginmedia.com/blueyondergames/

Best I have had range from 5 to 6 Meg a sec I did manage 9 Meg once.

The super hub settings


IP Flood Detection is off Port Scan Detection is off

Firewall Features is off Web Features is off


Filter Proxy is off Filter Cookies is off


Filter Java Applets is off Filter ActiveX is off


Filter Popup Windows is off Block Fragmented IP Packets is off

Wifi is turned off


My Network card is a Marvell Yukon 88E8056 PCI-E Gigabit



Acquire Downstream Channel299000000 HzLocked Connectivity StateOKOperational Boot StateOKOperational Configuration FileOK SecurityEnabledBPI+

Downstream Channels Lock StatusModulationChannel IDMax Raw Bit RateFrequencyPowerSNRDocsis/EuroDocsis locked LockedQAM2566555616000 Kbits/sec299000000 Hz 6.9 dBmV42.1 dBHybrid LockedQAM2566655616000 Kbits/sec307000000 Hz 6.8 dBmV42.0 dBHybrid LockedQAM2566755616000 Kbits/sec315000000 Hz 6.7 dBmV41.7 dBHybrid LockedQAM2566855616000 Kbits/sec323000000 Hz 5.9 dBmV41.2 dBHybrid UnlockedUnknown00 Ksym/sec0 Hz 0.0 dBmV 0.0 dBUnknown UnlockedUnknown00 Ksym/sec0 Hz 0.0 dBmV 0.0 dBUnknown UnlockedUnknown00 Ksym/sec0 Hz 0.0 dBmV 0.0 dBUnknown UnlockedUnknown00 Ksym/sec0 Hz 0.0 dBmV 0.0 dBUnknown


Upstream Channels Lock StatusModulationChannel IDMax Raw Bit RateFrequencyPower LockedATDMA120480 Kbits/sec45800000 Hz36.7 dBmV UnlockedUnknown00 Ksym/sec0 Hz 0.0 dBmV UnlockedUnknown00 Ksym/sec0 Hz 0.0 dBmV UnlockedUnknown00 Ksym/sec0 Hz 0.0 dBmV


Primary Downstream Service Flow Downstream(0) SFID18720 Max Traffic Rate102400000 bps Max Traffic Burst10000 bytes Mix Traffic Rate0 bps

Primary Upstream Service Flow Upstream(0) SFID17288 Max Traffic Rate10250000 bps Max Traffic Burst16320 bytes Mix Traffic Rate0 bps Max Concatenated Burst16320 bytes Scheduling TypeBest Effort



My postcode is EN8

I was on 10 meg if all my settings are ok then I feel like the 100 meg is just not worth it and may ask if I can be changed to 50meg ?

Thanks for any help.

Re: 100mb Superhub I REGRET UPGRADING
 

im having this also, now i will say the network might need to settle down for speed

no point in sayin out unless it stays at 60mb

my probs are with the SH FW who knows, it might be causing this also

Re: 100mb Superhub I REGRET UPGRADING
 

I have 50mb and the superhub, but I have had absolutely no problems with it and I sometimes play Gt5 (checks for wife over my should) for hours if/when I get a midweek day off. Never ever dropped a connection and I have had it since the very first day i got them on my van!

Re: 100mb Superhub I REGRET UPGRADING
 

[QUOTE=qasdfdsaq;35172221]Downstream power should be between -7 and +7. Around 0 is slap bang in the middle of optimum range.

Upstream power should be between 35 and 55. Again that is optimal range, not the limit. The limit is higher and equipment can can still work anywhere between 25 and 62 or more[COLOR="Silver"]

---------- Post added at 11:59 ---------- Previous post was at 11:56 ----------

On your comment on downstream level, mine are way above that, see below. Rang faults line on this and believe I ended up talking to India 1st line who was more interested in my BB speed (19 BB on a 20MB link) and running through a script on wired/wireless access i.e. they didn't click on about the levels even though I told them twice I thought they were high?

Is this reallly an issue or should I ring faults again and insist they look at my downstream power levels? I belive this has to be fixed through a site visit to fix, correct?



Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 149 55616000 Kbits/sec 299000000 Hz 14.5 dBmV 45.5 dB Hybrid
Locked QAM256 150 55616000 Kbits/sec 307000000 Hz 14.6 dBmV 45.6 dB Hybrid
Locked QAM256 151 55616000 Kbits/sec 315000000 Hz 14.1 dBmV 44.7 dB Hybrid
Locked QAM256 152 55616000 Kbits/sec 323000000 Hz 13.7 dBmV 44.6 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 5 20480 Kbits/sec 45800000 Hz 48.2 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

Re: 100mb Superhub I REGRET UPGRADING
 

Your downstream is high and if you are worried ring this morning after 0800, I am surprised that you are getting your speed and as others have said it could lead to a fault further down the line even though it is running wll now.

Re: 100mb Superhub I REGRET UPGRADING
 

Thanks Masque, at work now but will ring after 8am later this week. I am getting my speed in the morning but in early evening is drops down a little to around 16-18MB.

SH is stable and works fine for me, in fact for my work laptop wireless access it is notably better than the Linksys wireless router I had (4 years old though) before. However with the high downstream power levels, don't want to wait for a potential problem happening, might as well get it right now.

Re: 100mb Superhub I REGRET UPGRADING
 

Right, my problems solved, thanks for all who took part

Re: 100mb Superhub I REGRET UPGRADING
 

Glad you got it sorted :)

Re: 100mb Superhub I REGRET UPGRADING
 

My connection seems to be settling down now just downloaded the new patch for bf2142 from gamershell was showing after about 1 min 11.5 meg a sec.

So fast to download the 2 gig file happy:)

Re: 100mb Superhub I REGRET UPGRADING
 

Some help please. This is a great thread but I am not as knowledgeable as you guys. I have upgraded from 50 to 100 and had a new super hub installed and now I cannot get uploads from some basic sites that I was able to before. Any help. I thought that the upgrade would provide me with greater access - no way. Any thoughts? Please.

Re: 100mb Superhub I REGRET UPGRADING
 

Which sites ?

Re: 100mb Superhub I REGRET UPGRADING
 

Really some pretty basic ones. Rightmove, Microsoft, lovefilms (used many times before), NatWest. All sites I used before. Really random. Thanks for the interest.

Re: 100mb Superhub I REGRET UPGRADING
 

If you know how to set your web cache in your browser try this to see if it fixes your problem

webcache.virginmedia.com:8080

Re: 100mb Superhub I REGRET UPGRADING
 

I have had enough of the 100mb with it's pathetic speeds and slow downs.

I just downgraded back to my old trusty 50mb...

Re: 100mb Superhub I REGRET UPGRADING
 

It has to be an area thing as my 100 meg is stable 24/7
https://www.cableforum.co.uk/images/...2011/11/24.png

Thats on a shub in router mode

Re: 100mb Superhub I REGRET UPGRADING
 

50mb is so much better and stable.

I have still not faced any timeouts or slowdowns in browsing or download speeds. no drop in speedtest results at any time of the day.

I don't think I will be upgrading to 100mb anytime soon.

Re: 100mb Superhub I REGRET UPGRADING
 

I just wanted to join the "100mb Superhub I REGRET UPGRADING" club by making a post.

Why did I bother? 50mb was perfectly good and now I can barely get 5mbits with the 100mbit Superhub - Superglub more like!

I would like to think someone out there can help me find the perfect setting or tweak but I dont think I'm going to get it from what I've read. So I have to wait for an engineer to visit and fiddle with the cabinet outside.

If I can't get my old modem back will going back to 50mb on the Superhub bring back normality?